"It was just fine"
My family of 4 stayed one night. Clean. Nice staff. Pool was ok. Breakfast wasn't fabulous, but it was free.Genuine Hotels.com guest review
"free popcorn and cookies!"
It was great!Genuine Hotels.com guest review
Clean, comfortable and very friendly staff. Decent breakfast options as well. Would stay again.Genuine Expedia guest review
Response by Comfort Inn Marion Thank you so much for taking the time to leave a review. I am happy to hear that you enjoyed your stay! I am also glad that everyone enjoyed their breakfast options. It is tremendously rewarding to read your appraisal of our team, services and facilities! I will certainly share it with the entire staff, as I know they will be equally as pleased to learn of your kind remarks and recognition of their work. We look forward to our next opportunity to serve you!
"Great value on this hotel"
Professional staff, clean and spacious rooms. Front desk was very well informed as to the Marion area and very helpful. Breakfast area and offerings were very good. I would recommend this to anyone staying in the Marion area.Genuine Expedia guest review
Response by Comfort Inn Marion Thank you so much for taking the time to share your review of your recent stay with us. Your kind remarks with regard to our service team are truly appreciated. It is rewarding to learn that the team was able to make you feel welcome. We can't wait to welcome you back when your travels next bring you to Marion!
"Spring Break Blues!"
I've stayed at the hotel several times. We've always had a VERY good experience. This particular stay was not that pleasant....too many children running up/down the hallway! Our room was located two doors down from the elevator and the elevator bell was ringing constantly until 12:30 a.m.......ahhhhh! Note: I'm really not sure how much control the hotel […] had over the situation?? Read moreGenuine Hotels.com guest review
Response by Comfort Inn Marion Thank you so much for taking the time to share your review of your recent stay with us! I am truly excited to read that you enjoyed your stay. However, I want to apologize for the disappointments you encountered during your stay with us. With it being ball season, we have teams stay with us often and do our best to keep the hotel as quiet & pleasant as possible. I truly appreciate your feedback, as it allows us to see where we are exceeding, as well as where we are needing improvement. We look forward to the opportunity of serving you again, the next time your travels bring you to Marion!
We stayed for my sons ball tournament. Hotel was very clean. Only downfall is indoor pool is really, really small.Genuine Hotels.com guest review
Response by Comfort Inn Marion Thank you so much for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We look forward to having the opportunity to serving you again the next time your travels bring you to Marion!
"Comfort Inn before Relay race"
Staff was very friendly and helpful. Rooms nice. Clean. Great to have microwaves and small frig- especially before and after race.Genuine Expedia guest review
Response by Comfort Inn Marion Thank you so much for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing! I am so pleased to hear that you enjoyed our guest room amenities! We look forward to having the opportunity to serving you again the next time your travels bring you to Marion!
"close to herrin hospital"
Our stay was very nice. We had a 15 year old boy with us, he was able to use the pool and the workout room. The breakfast was really good and the staff did a great job of taking care of all our needs.Genuine Hotels.com guest review
Response by Comfort Inn Marion Please accept our sincerest thanks and gratitude for your comments. Our staff works very hard to make our guests feel as comfortable as possible! It was truly our pleasure to serve you. We look forward to having the opportunity to serve you again the next time you are in the Marion area!
"great place to stay"
have stayed here before. Staff is always polite and helpful. Hotel is clean and comfortable. We love staying here. Beds and pillows are awesome. It's close to all kinds of places to eat.Genuine Hotels.com guest review
Response by Comfort Inn Marion Thank you so much for taking the time to leave a review. I am happy to hear that you enjoyed your stay! I am also glad that you enjoyed your guest room & bedding options. It is tremendously rewarding to read your appraisal of our team, services and facilities! I will certainly share it with the entire staff, as I know they will be equally as pleased to learn of your kind remarks and recognition of their work. We look forward to our next opportunity to serve you!
"Convenient location to Xway shopping & restaurants"
Very friendly and accommodating staff. Everything was great. Would certainly stay here again when I'm in the area.Genuine Hotels.com guest review
Very nice hotel. Would stay here again.Genuine Hotels.com guest review
Nice hotel. Felt very comfortable and at home. Only complaint would be - the coat hangers came off their hooks too easily so we had to pick our clothes up off the floor a lot. Also, hotel was difficult to find because of it's unusual entrance off main road.Genuine Expedia guest review
We like the hotel very clean, room was nice and comfortable. Breakfast was good. The only thing that was bad about the stay was that the elevator was out of service for the three days we were there and they only had the one elevator. But over all the stay was fine.Genuine Hotels.com guest review
I only stay at this hotel when in Marion. Everything was 5starGenuine Hotels.com guest review
"This property is AWESOME"
Great room decor and furnishings. Bedding is top of the line and everything seems Brand New! My second time here with similar experience the first time.Genuine Expedia guest review
"Everything was excellent!!"
This hotel was new within a few years, clean, organized, fantastic bed, great shower, quiet, close to everything we wanted/needed, and had the friendliest and most helpful staff I could ever ask for. I had a picky co-worker with me, and he even said how impressed he was.Genuine Expedia guest review
It was very good but getting to the hotel is confusing. Also the room needed better lighting. Other than that we were very satisfied.Genuine Hotels.com guest review
The hotel is very nice and the staff very friendly. Tons of places to eat close by. The only con is that the hotel is located on a brand new road that does not exist on GPS yet and the interstate construction made it hard to locate. But it was defintely worth it!Genuine Hotels.com guest review
The hotel's location is rather strange. They're not listed on the blue highway signs into town, so you don't really know what exit to take in order to get there. But once there, the hotel is quite nice. The staff was very friendly and helpful. I found it odd though that the ocasional noise from the nearby Harley Davidson factory was actually louder […] than the helicopters landing there. Read moreGenuine Hotels.com guest review
"Nice but construction and outside band"
Was a nice room but because of construction to road it was hard to get in and out of. Please live music was next door at an outside business and was loud. But overall nice stayGenuine Hotels.com guest review
"Friendly & Clean"
very nice people work at this hotel. our room was clean. i wish they used duvet covers that cover the duvet completely.Genuine Hotels.com guest review
"Second time is the charm"
We initially were put on the fourth floor but that floor smelled funny and so did the room. Not overwhelming but just a hint of something. I asked to be moved and they put us on the 3rd floor and it was very nice. Beware tho, the ring on the bathtub is backwards, blue equals hot water and red equals cold, it should be opposite. But the food was good, […] service was excellent and room was clean. Walls are thin, and there were a gozillion kids there from a baseball thing so lots of noise. We could hear them thru the windows late at night outside, clear as a bell. Overall, very good. Read moreGenuine Hotels.com guest review
"Great Place to Stay!"
The hotel was less than 1 year old when we stayed here. Beautiful room, VERY clean, very nice hotel employees. The pool area was great - we took my niece down to swim & she had a lot of fun. The hotel is within walking distance from Rent One Park (Miners stadium), but currently it's not an easy walk because there aren't any sidewalks on the main road. […] And if you need anything extra while you're in town, it's within a couple blocks from the Wal-Mart too. I definitely recommend this hotel if you are in the Marion, IL area! Read moreGenuine Hotels.com guest review
"Great hotel stay"
Because it is a new hotel, everything was still clean and operating. It was a quiet night, so enjoyed the sleep. The only thing I wouldn't rate high was the eggs served in the morning -- they were nasty -- watered down. Guess that's not bad for an overall stay.Genuine Expedia guest review
"Amazing hotel--great price!"
09/05/14 jcILLINOIS Tuscola, Illinois
This hotel takes things seriously! The lobby and rooms are very clean and comfortable and the staff is helpful and welcoming!! Breakfast was tasty and hot and the dining area very clean. No, it's not the Hilton, but who needs a Hilton when all of your creature comforts are taken care of! Will definitely stay here again!!
"Very friendly staff and clean"
I'm in this area every Monday night so I choose to stay here every week, it is a very clean and friendly hotel!! Jordan is always very professional and polite at the desk. I wouldn't stay anywhere else!!! The pool and hot tub are wonderful.
"Friendly, helpful, enthusiastic front desk - nice stay"
08/30/14 lizardgrace Arkansas
We spent one night here in a King Room. Room was clean and everything was in order. Front desk was extremely helpful and eager to give directions. Hotel is right next to a Harley Davidson dealership and just a few doors down from Mike Mills' 17th Street BBQ restaurant. Highly recommend.
08/20/14 valentineee Chicago, Illinois
Our 3rd floor room was stifling hot upon arrival. We could not get the AC to pump cold and phoned the desk. A polite, pleasant, blonde young man came up to reset the unit and set the fan on continuous; he believed that would do the trick. We decided to relax in the pool as our room cooled. Unfortunately our room was just as hot as when we left it upon our return. Phoned the desk and the pleasant guy came up with a more experienced wiser dark haired young man. They explained that the room did not cool because we were not present; that there are motion detectors in the rooms and the AC turns off if no one is in the room. This made no sense to me because that would mean that the AC would turn off as people slept. The two young men supposedly overrode the turn- off by plugging the unit into a different outlet. We were exhausted and needed our sleep, thanked them and said goodnight. After a while it became apparent that the AC still didn't work. Again we phoned the desk and both fellows came up and decided to put us in a different room. As we entered the new room, we were assured that the room would be satisfactory because they just turned on the AC Aand they said it had already cooled considerably, even though it was still hot. We tried to sleep and had to do so naked on top of the sheets because it so hot and not getting any cooler. By now it was almost midnight. I looked out the window at at least half a dozen hotel marquise and had a sinking feeling that I chose incorrectly. I phoned the desk again. Upon the return of the two gentlemen, the dark haired in charge guy admitted that it was balmy. He said he would search the property for a cooler room. Having already spent hours in search of an environment in which we could obtain some badly needed sleep, we decided to pursue lodging on a different property. The only reason that they did not get a score of zero is because the blonde, I think his name was Marshall, was extremely pleasant and tried to do everything to help us. Also, the girl at the desk when we checked out was very polite and apologetic, even though we had not dealt with her at all all night long. The hotel is new and clean. They have a nice pool and a jacuzzi. Maybe this was an isolated incident but it seems that they are more concerned with saving a buck or two on their electric bill than providing an environment conducive to a good nights sleep for their said guests.
"New hotel smell"
08/15/14 Ed V
Everything is brand new. The staff at the front desk are young and eager to help many people were checking in at the same time and they handled it flawlessly. Pool and whirlpool we're great and rooms are spacious. Harley Davidson is in the back of the building (odd number rooms). The guys like to rev their engines so if you're going to sleep during the day you probably want to be on the front of the building(even number rooms). Plenty of good restaurants within walking distance.
"New, clean, and helpful staff"
08/13/14 astbear Pulaski, Tennessee
Pros: New, fresh, and clean; Everything works; Microwave oven and refrigerator in room; A bit larger rooms then some with very comfortable betting; Exceptionally friendly and helpful staff; An abundance of dining choices for a variety of appetites very close by; Plenty of shopping nearby for anything you need; Conveniently located off of I-57; Breakfast area very clean; Great traveler's hotel with competitive rates for the area. Cons: Slowest and most unreliable Wi-Fi ever. All it needs is dial up noise. Located next to very large Harley dealer. Occasional loud motorcycle noises during business hours but to me it was music to my ears. Some people may be annoyed. Standard fare for free breakfast with the usual minimal offering; not bad but far from great except the coffee. The coffee was great. I would recommend this hotel and I would stay here again.
"The best around"
08/05/14 witkowskiHebronIn Crown Point, Indiana
I could just say ditto read all previous reviews. This hotel is worth your visit. Its clean and a outstanding value for your dollar. We only spent one night but would no have a problem with ever coming back again. The staff were first class. Breakfast area had your needs covered. As a added bonus you can walk to many places right from hotel.
"Great hotel and great value"
08/04/14 Diane H Middleburg, Florida, United States
Excellent hotel to stay at! Staff was wonderful and room was immaculate! Pool was pristine and breakfast more than adequate! This area has really built up in recent years, but this is the best hotel in the area!
"All around great value"
08/03/14 luvof3 Peoria, IL
As others have written, we were so impressed with this Comfort Inn! We always stay at Choice Hotels when we travel, so we have a wide range of experiences, and I have to say this Comfort Inn is hands down the best. The entire hotel was new and clean, including the breakfast area, pool area, and our room. Check in was easy and smooth. Nice to receive a goodie bag at check in (glad that Choice Hotels are starting to recognize their loyal members). For our family of five, the value was incredible for the quality of this hotel! Would definitely recommend.
"An Example for all Comfort Inns!!!"
07/27/14 David S Saint Louis, Missouri
I stay in hotels about 40-50 nights a year. This Comfort Inn was by far the best Comfort Inn I have ever stayed in. My wife an I stayed here for a little weekend get away and were VERY pleased. The staff was friendly and always helpful. This new hotel was very clean, modern and comfortable. In a great location to get anywhere you need to go in this area. Just far enough from the interstate that you do not hear the traffic, yet close to any needs you might have while traveling (food, department stores and walking distance to the baseball field). The cookies at the front desk are a nice touch. The breakfast had plenty of options, pretty typical for Comfort Inn (Waffles, eggs, meat, cereal, biscuits and gravy, yogurt, pastries and more) however, the biscuits and the pastries were exceptionally good. Not sure where they get them from but other Comfort Inns would do well to find out. Though the host said some guest were not pleased (maybe because they were surprised) my wife and I enjoyed the fireworks that were shot off after the baseball game about a mile away. I think the hotels in the area would do well to let all the guest know when they will have them so they can all enjoy, or at least be aware when they will start. WE WILL DEFINATELY VISIT AGAIN IF WE ARE IN THE AREA.
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