"Clean, friendly staff."
It was a good stay, staff are friendly and go beyond the mile to help you. However, I don't understand why they charge high (or charge at all) for wifi, and inside the rooms, there is no mobile network signal. Otherwise, everything is good.Genuine Hotels.com guest review
"Great value, Excellent location!"
We stayed here for almost 3 weeks, so this is the best resort for the length of our stay. We stayed at the brand new PREMIERE WEST tower which just opened 2 months ago. Spacious room & great value. Free WiFi in lobby only, or U can buy a week unlimited in your room for 1,000 pesos. The breakfast buffet is pretty basic since it's free. Avoid the crowd […] and dine early. The staff we're very helpful & always smiling. Read moreGenuine Expedia guest review
It was great statying at the La Carmela beach front, accomoddating staff and the AC in the room was great! Our room is near the dining area. We will definitely come back at this hotelGenuine Hotels.com guest review
This hotel treats its guests as if they don't want you there. They have signs everywhere telling you they will charge you "if you don't eat all of the food on your plate from your breakfast, your will be charged double", "you will be charged if you get a henna tatto". We were charged more than the amount we paid for our room for the night for a late […] checkout. The hotel is run down, their internet never seems to be working, there are drunk noisy people coming through the hall most of the night. Overall, just not a well run hotel. Read moreGenuine Expedia guest review
"Very clean, very comfortable"
I took my girlfriend to La Carmela de Boracay for our vacation. We were there for 5 nights. The price was very reasonable and the room was spotless. The hotel grounds were kept impeccably clean. Every time we left our room, there were workers out cleaning, sweeping, etc. The hotel staff was very friendly and helpful. I have only two minor complaints: 1) […] We had an east facing room and every time it rained, water would leak into the room, under the bottom of the balcony door. We solved the problem by rolling up a bath towel and putting it at the bottom of the door. 2) The rooms need more towels. Although only two of us stayed in a room designated for 4 people, we only had two bath towels. I purchased the package that included the breakfast buffet each morning. The buffet was well laid out and had a decent selection of tasty food, although it was the same every morning except one. Read moreGenuine Expedia guest review
It's decent for the price. Room was clean and swimming pools were too. Very conveniently located, close to restaurants and stores.Genuine Expedia guest review
"Not pleased by the rooms"
Rooms were outdated. We were expecting more. Room has a funky smell. AC didn't really work that well... The only thing we liked about it was because it's beach front and the hotel receptionist are nice and helpful.Genuine Hotels.com guest review
"Not A Good Place"
Place need an elevator especially if they place you on the 5th floor. Not good when you have an 83 year old family membet.Genuine Hotels.com guest review
"Not what I expected"
My experience at La Carmela could've been better. I booked an executive room (side building, view facing the street, not ideal) after check in, we were hoping for someone to direct us to our room since the other people checking in, in the main building were being ask if they needed help. When we asked, The staff were just pointing towards the direction […] we're supposed to go not even bothering for one second to offer additional assistance. Also, the receptionists in the executive building (yes they have two) were looking at us as if we were crazy for wanting assistance. The rooms are not as pictured. Disappointed I asked for an upgrade, paid 5,000 pesos additional to what I've already paid in expedia, got a VIP room for 2 nights. I asked for an ocean view, got a wall view. and Since I was staying with 2 other people, I asked for an extra breakfast ticket for 2 days I only got two during booking. They agreed. The only bonus was that the VIP room was a bit more comfortable than the first room. Our private balcony was right by a big wall (no view whatsoever) For paying an additional $114 I expected a better service, better views, better accommodation. Tip: careful not to stain their sheets, towels with henna tattoo. They'll charge extra. It could've been better. Read moreGenuine Expedia guest review
I guess you get what you pay for. I did not have an ocean view. Was on budget mode. I got a nice view of a scapholding of a construction site with three construction workers work on each level. Boracay itself was crowded. It has changed since I was there in '96. I don't plan on going back to Boracay. Too commercialized. Too crowded. Too many people. […] It was not relaxing at all. The food was good. But the hotel wing where I stayed was not close to the beach. Read moreGenuine Expedia guest review
There is no network coverage inside our room.. Wi-fi is not available.. Some areas of the room are dusty.. The a/c is not working wellGenuine Expedia guest review
I guess they are better hotels out there. I got this hotel because of its beach front location but instead i got transferred to there new building located at the back. So whenever i had to walk to the beach, i had to go from the back through a main road a block away from the beach. Breakfast is good. You have to walk a mile to discover boracay so be […] ready. Do try scuba diving, parasailing, zipline, riding a sailboat and the food. There are bands and bars open at night. Read moreGenuine Expedia guest review
"superb customer service"
our stay was great. we had a good time except the buffett was a little on the down side. My brother in law was taken to emergency hospital nearby and the hotel staff was so great in assisting us until he's released. Great place for the price. The fire dancers were so entertaining and we liked the idea of the dining set up by the beach front.Genuine Hotels.com guest review
A/C & Bathroom are not working very well .. It was so hot inside the room & can't sleep coz its noisy! Can hear everything outside the room. Wanted to swim in the pool but I saw the water it's almost black! But over all u get what u paid for coz its affordable that's why they have lots of guests. I didn't take any pictures too..Genuine Expedia guest review
"very well organized."
close to everything and well organized. friendly staff and good foodGenuine Expedia guest review
"it was OK"
11 AM check out was too early. it should be done like 2PM or after lunch time. P240 for breakfast buffet was not worth it if you come late, there is not much food left and they don't refill the food trays.Genuine Hotels.com guest review
limited space for people to eat, suggest to build a bigger dining area. bravo zulu to the staff of la carmela.Genuine Expedia guest review
Bathroom should be updated. Water doesn't go down. We have to pushed the Water to the drainage to go down. Wifi is slow connecting to the internet but overall it's good and close to everything.Genuine Hotels.com guest review
"you can get better hotels for the same money"
room was clean when we got in. problem is: they didn't clean it for 2 days even after we asked 3 times. no free internet (in the room). breakfast below acceptable quality even though they had so much stuff.Genuine Expedia guest review
"Recent Hotel Stay"
The hotel was great and right on the beach. The staff was very helpful and in fact I was upgraded to beach front view. The hotel is in a great location. Everything was in walking distance. The only problem I had with the room is the toliet never work very good. But next time that I go there I will stay there again. The pool was great too.Genuine Expedia guest review
Cute (but no frills) room for the price. However, the staff was extremely friendly and helpful if you needed assistance with anything... Will stay again...Genuine Hotels.com guest review
"Borocay Island is great!"
I enjoyed my stay. The hotel was conveniently located and no problem getting to the beach. The comfort was OK. The ladyboys were beautiful. Lots of people to meet. The beach front was good. I enjoyed my time there and had a lot of fun with the ladyboys. I would return just because of that. Thank you.Genuine Hotels.com guest review
"nice hotel not to expensive"
everything is good i will come back again to this hotel and i will recomended this to my friend. Hotel.com did a greet job.Genuine Hotels.com guest review
I left the hotel after a few days they weren't cleaning my room I ran out of toilet pater and no clean towels, I had to call everytime to get anything from services, they allow little children to run up and down the hallways at 5:00 am in the morning and screaming and making a lot of noise, so very hard to get any sleep I wouldn't stay in that hotel […] again if it were free of charge Read moreGenuine Expedia guest review
"Clean and good located"
Location of the hotel is very good.Its near the d'mall as well.Rooms are quiet big enough for two persons and comfortable.Breakfast is OK also.Cleaning is good and the staff is very helpful.The tent on the beach is kinda small for the customers and there are no parasol even for hotel customers.It will be good if there will be parasols.Overall I enjoyed […] staying in this hotel. Read moreGenuine Expedia guest review
Need to improve bathroom cleanlinessGenuine Hotels.com guest review
"nice affordable hotel in great location"
overall it was a nice place in a good location, freindly helpful staff nice pool. You had to pay for internet in your room , 100 pecos for an hour. The free breakfast was just ok. In our room , the balcony door could be unlocked by just jiggling it for a couple of seconds and i believe that a good theif could have opened the room door with a knife. […] there are security cameras in the hall though. Dont know if they actually work. Water pressure wasnt great, but better than alot of other places that i have stayed in the Philippines.Knowing what to expect, I believe I would stay here again! Read moreGenuine Hotels.com guest review
If you are on a budget, this hotel is good enough to stay in Boracay. Reasonable distance to the center of the white beach and decent room to sleep at. Though I am very disappointed that we did not the exact room as shown to your website when I booked. Cleanliness is acceptable. Quality of the toilet I may have to recommend must be improved. Room we […] got the faucet was not working properly. As for the quality o the service, it can be a bit slow. Then since the hotel only have free wifi available at the restaurant, guest are given an option to have it at their rooms for a fee. Only that the card available for sale based on how much hours you used are very limited. Read moreGenuine Hotels.com guest review
"Do not recommend at all!!!!"
This hotel listed amenities that they did not offer. They also tried to up charge for services that were clearly listed as included in the package we paid for. Employees of the hotel were not trained on what the hotel offered....and this definitely does meet the standards of a "resort and spa"Genuine Expedia guest review
"Terrible Hotel Stay"
The Hotel looks nice on the outside but old and poorly maintained inside. The linens were off white. Towels were old. There's no shower curtain so the bathroom gets all wet when you shower. Most of all very low water pressure and the water temperature is so erratic. The bathroom is dirty, Does not look like they clean the bathroom after each guest, […] there's soap scum all around. They require for you to be present for them to clean your room and if you decide not to be present, You have to sign a waiver that they are not responsible if you lose anything. I say,that give somebody a license to shop for free in your room. They do have a safe but it's too small. The complementary breakfast is really complimentary. There's not that much selection. We have to use a cereal bowl for coffee because they ran out of clean coffee cups. Read moreGenuine Hotels.com guest review
"AN AVERAGE STAY"
It was nothing special really. We stayed in a hostel before La Carmela and we only had this to say, "It's not so bad to stay in the hostel for the whole trip."Genuine Hotels.com guest review
we enjoyed so much.. very nice hotel...Genuine Hotels.com guest review
The stay was not what we expected. We had to tell reception constantly that we required towels. There was no communication between reception and house keeping. If the room required house keeping, you had to tell reception to pass message onto house keeping. Over all, we found the staff very unprofessional!Genuine Hotels.com guest review
it was fineGenuine Hotels.com guest review
"A family resort"
I booked this place with some friends and we were highly disappointed at the hotel. The breakfast was un edible and my balcony looked out onto a great view of a concrete wall. The pics shown online are that of the more expensive rooms and there are children and families everywhere. I moved up the road after a couple of days to a much nicer, quieter […] resort. Read moreGenuine Expedia guest review
"Nice and comfy"
We had a great time during our stay here. First, we were upgraded to a premium room for free (at the west wing). So we had more space to move around. The room is so comfy. It's like my sleeping kingdom. I also love the lobby since it's very huge and modern. The staff are all friendly and accommodating. The pool is so inviting. Over all, I would definitely […] recommend this hotel. Kudos to you guys!!! Thank you for the experience. :) Read moreGenuine Expedia guest review
"Close to the beach"
Wifi not working at all and food is cold. Room not clean as so many dust under the bed when we check in. Otherwise location is good because it's close to the beach.Genuine Expedia guest review
"Hotel at station 2"
The wifi at lobby of hotel was slow and totally inadequate for hotel of this size !! Over wise it's location at station 2 is good.Genuine Expedia guest review
"Wonderful experience with my siblings and family"
Great experience my family enjoyed the stayGenuine Hotels.com guest review
"Front beach , recommended for family"
They allow us for an early check in , the room is spacious, if your travelling with kids, request for the main building 1st floor very convenient, its near the pool and restaurant, overall our stay at la carmela is great!Genuine Hotels.com guest review
"AT HOME KAMI AT LA CARMELA DE BORACAY"
this is my 7th times in boracay but first time staying in la carmela. my 2nd time i stayed with their sister company at boracay courtyard but eat breakfast at la carmela. no regrets in staying at la carmela in fact my hubby told me that if we still have the chance to go back to boracay, we will be staying here again. la carmela is the best place to […] stay if you're in boracay. no regrets on my stay. all personnel are very good and we have no problem with our drinking water because there's a free hot and cold water in every floor Read moreGenuine Hotels.com guest review
"Disappointed!!! Not worth the price,."
It was not as what I am expecting...we arrived late in the evening and we were too tired from a long trip. I was glad that they upgraded our accommodation from semi deluxe to premier however it was too obvious that they were over booked and we were not on the expected list of guests. I thought the room was nice because its a new building but it still […] looks like an ordinary room in a pension house although it is said to be premier deluxe. The room has no bath towels and soap when we arrived, no foot towel can also be seen in the bathroom. The front desk and bellman mentioned several times that in case we need assistance we just have to dial 100. To my surprise the line was always busy, never was a time that I was able to connect and everytime I need something I have to go out of my room and go down in the loby. Read moreGenuine Hotels.com guest review
"nice hotel to stay"
The hotel staff and hotel itself was nice. They upgraded my room to executive suites. However the lift is not working yet. But still an awesome place to stayGenuine Expedia guest review
Staff very accommodating. Fantastic service, prompt with our request of borrowing dining utensils in room, room cleaning and towel,shampoo replacements. Free purified water in every floor hallway. Location is perfect. Complimentary breakfast is ok, but for a long stay,must have more variety of viand to satisfy guests.but al in all not a big issue because […] it's free. Relatively clean, I saw staff very 20-30 minutes sweeping the floor corridor because of the sand beach and wet guests coming.. Will be back for sure at La Carmela and will suggest other friends to stay here. Read moreGenuine Hotels.com guest review
Apart from the broken a/c, the extremely noisy neighbourhood and the bed bugs, it was okay, given the price.Genuine Hotels.com guest review
Honestly I'm not satisfied for what I paid for the room given to us. I think that room 119 (Main) needs renovation especially the color of the paint. It's look like an old room that really need to give life. Ceiling has water stain and cabinet needs new handle.Genuine Hotels.com guest review
"Would not recommend"
Location fine. Staff friendly. Facilities dreadful. Communal wifi does not work. Private wifi poor yet expensive. Breakfast poor if you can get a seat. No room service/clean unless you book in advance.Genuine Expedia guest review
"Boracay over rated"
Poor Breakfast if you are a Westerner....ok if you are Asian. Good location to beach and night life.Room was inneed of upgrading if you are in a standard room and therefore over priced for what you get. Chinese owner so what do you expect!! Don't go when it rains as its like the WILD WEST. Dirts flooded streets.walking . Here in the Philippines there […] is tax on top of tax....Be careful not to be ripped off. Stay is ok for 5 days if NO RAIN. Third World streets Read moreGenuine Hotels.com guest review
"Beach front hotel in Station 2"
We stayed here for 3 days and so far its okey. The room is clean, and everything that you'll need is there except for a mini bar (for my coffee fix anytime). Bathroom is not spotless clean but if you just need this for your daily shower then It will do. What is nice is this is near some good places to eat. All resorts in Boracay are near the beach so […] I don't think it proper to say that it's an advantage for this place as a beachfront resort. We enjoyed our stay. Staff always helpfuland polite. Read moreGenuine Expedia guest review
"Nice hotel but needs more improvement."
Requested for a room change since we didn't like the first room that was allocated to us. I reserved an executive double room, but it was too old so we requested to have a new room in the new building- premiere Rm#328. It was better, though lesser price. I didn't want the refund. I just want the comfort and cleanliness, considering we have our baby […] staying with us. Thanks to the duty manager who approved the room transfer. Read moreGenuine Expedia guest review
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