Comfort Suites Amarillo - Amarillo

I have to say this is the most beautiful hotel I have ever stayed at. It is a newer constructed hotel and everything is up to date and stylish. The pool and hot tub area is large and roomy. The fitness room was awesome. The hotel staff was very helpful. They gave me info on a local Mexican restaurant and made sure that I was aware of some of the highlights […] of amarillo. I will be staying at the hotel everytime I visit amarillo Read more

Genuine Hotels.com guest review

We arrived past midnight one night while traveling, and the front desk was fantastic. Fast check-in, the front desk staff quickly helped us get situated with a crib and gave us good directions to our room and to parking. The room was spacious and clean. Definitely a good choice and I would stay there again on a future trip through Amarillo.

Genuine Hotels.com guest review

We were in Amarillo to visit family and this hotel was in a convenient (although not particulary scenic) location. It was quite modern and very clean. The staff was friendly and helpful.

Genuine Hotels.com guest review

Stayed one night traveling thru to Phoenix. Checked in about midnight. Ihop and Waffle House very close and open 24 hrs. Room very large including bathroom. Comfy bed! Room very clean. Very quiet also.

Genuine Hotels.com guest review

Room was very nice and spacious. Kids enjoyed pool while adults enjoyed the hot tub. Overall a very good experience over a weekend family visit.

Genuine Hotels.com guest review

We had one of the rooms for the handicap. Very spacious. Walls in room could use some touching up, but rest of hotel was very nice.

Genuine Hotels.com guest review

It was ok but cut some corners compared to other Comfort Suites-- thermostat on wall did not work, no towel bars, etc. Pool room had a disturbing smell--like a wet dog. The breakfast was good.

Genuine Hotels.com guest review

Was very pleased! Was greeted by Dana at the service desk with a smile. Beds were comfortable, breakfast was good, and the pool was nice.

Genuine Hotels.com guest review

The bathroom had kind of an odor to it. Everything else was good. The bed were comfortable and it was decent size room. Front desk was very helpful.

Genuine Hotels.com guest review

My first impression of the hotel was good, it is clean and modern just like the other reviewers have said. We got there late and it was sold out. Check in was easy, but when we got to the room I was disappointed at there being no sheets, blankets, or pillows for the fold out bed. We have four kids listed on our reservation so using the pull out was […] a given. Every other hotel/motel/timeshare we have stayed at has had this in the room. I called the front desk and she quickly came up with sheets...only sheets. Her unapologetic reply to asking about a blanket was "we're sold out, there were none left when I got here, what am I supposed to do about it." No apology. Ok, we were able to run back out to the car and get a blanket there. The breakfast was blah, and very few tables, which is a problem when the hotel is sold out. When I was checking out I mentioned the problem to the desk clerk. Her response "we don't keep blankets in the rooms anymore, and we have more on back order." I asked if they were going to apologize and she was stone faced. I left my number for the manager and never got a call back. After calling back 4 times I finally got the "manager" yeah, it was the same lady who checked me out...so, not the manager. When I asked for an apology her response was "you want an apology, fine, I'M SORRY!!!" Well yeah, I want an apology for not having the basics. I will never stay there again!!!! Read more

Genuine Hotels.com guest review

We checked in at 1:00 AM and departed at 10:00 AM. The room was nice and clean. The breakfast was sufficient but quite chaotic. Perhaps incorporate stations for different food types and add waffle makers?

Genuine Hotels.com guest review

Staff was very friendly. Allowed us to check in early so my kids could swim before we went to dinner. Rooms were large and very comfortable. Would stay again.

Genuine Hotels.com guest review

THE GOOD: Large room, nice contemporary design, comfortable beds. THE BAD: Paper-thin walls meant we could hear every sound/word spoken in the room next door, keeping us awake at night. The bathroom appeared clean but had a strong, unpleasant mildew odor. The box of Kleenex in the bathroom was empty so we had no tissues. One bedside lamp was missing […] a light bulb so I had no light to read by. Housekeeping should have addressed such simple issues before our arrival. Sheets for the sofa bed should have been waiting for us in the closet but I had to go back down to the front desk after check-in to request them. At breakfast in the lobby, there was only 1 waffle machine (most hotels have at least 2) and the attendant kept putting the cooking spray away in a cabinet instead of leaving it out for guests to use. The result was stuck, burnt waffle on the single machine, making it unusable. The attendant clearly had not been trained properly. An ice storm in the area one week before our stay left a good deal of lingering ice near the hotel lobby entrance. I nearly slipped and fell. This could have been remedied had hotel staff spread some sand or rock salt near the entrance, yet nothing had been done to address the issue. With a little effort, all of these problems (except for the thin walls) could be corrected; however, next time I have to travel through Amarillo, I will be spending my hard-earned dollars elsewhere. Read more

Genuine Hotels.com guest review

Nice room, very friendly and helpful staff. I'm not crazy about pillow top beds, but it wasn't too soft.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We really enjoyed our stay. Check in was quick and easy. The Staff was friendly and the breakfast was very good. The place was spotless. We would stay there again.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very nice. We will stay again.

Genuine Hotels.com guest review

Room was comfortable and stylish....yes the hotel is stylish.. imagine that!!! We did not use the pool or the workout facility so I cannot comment on that. The breakfast had protein items and not just carbs. Great hotel for the money!!

Genuine Hotels.com guest review

Great new hotel, well designed, and friendly staff.

Genuine Hotels.com guest review

We stumbled onto this 'gem' of a hotel by accident. The King/Sleep Sofa rooms are big and roomy with nice TV, refrigerator and microwave. Will definately stay here in the future.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We arrived about 11:00 pm. Check in was seamless. Hotel looks to be new and very stylish for a comfort suites. Clean, sleek look. Room was nice, beds comfy. However, asked if it was a pet friendly property and nice staff woman seemed as if she didn't want us to bring our dog in. We left her in the car, no big deal but when we said that's what we'd do, […] she changed her tune said she could charge us $25, (we opted to leave the dog in the car at that point) In the morning, no hair dryer in room went down stairs with soaked hair and asked for one, again same woman working, and said she was soldout and didn't have an extra. (Really? I saw many people leaving, and assumed there surely would be empty rooms that she may be able to get one for me) but she wasn't about to make an effort. I came down for breakfast about half an hour later and found a new staff, male, working who I then asked again for a dryer and he was polite and said he'd find one and bring it up and did so. Overall good property but woman night staff needs a class on customer service. I would stay again though. Read more

Genuine Hotels.com guest review

The beds were so comfy, the hotel new and clean, right off the highway, free wi-fi & breakfast - highly recommended,

Genuine Hotels.com guest review

This hotel is absolutely beautiful! The beds are so comfortable and the hotel is immaculate. The management team is very personable and accomodating! I recommend this as a home away from home while traveling for business.

Genuine Hotels.com guest review

The hotel was brand new. The rooms were big, beds were super comfortable and the pool Rea was nice for our kids.

Genuine Hotels.com guest review

I want everyone to stay here because the service is the best, the rooms are the cleanest and the biggest and the indoor pool and the jacuzzi is the best! But most of all is the service. We liked the hotel so much that we booked it on our return trip and the same people greeted me and remembered me.

Genuine Expedia guest review

There was a major rodeo event that night. Staff would not control raquet and loud noise. I would have called the police but they did nothing. Finally fell asleep around 4 am. Not fair to non rodeo customers. I travel often but will NEVER patronize this line of hotels! I also have 130 employees who I approve expense reports for. They all know I will […] not approve a stay at Comfort Suites so they now book through Staybridge or Hilton Garden Inns. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel was very nice and will definitely stay again.

Genuine Hotels.com guest review

It was nice but the doors don't hold sound very well. Seemed to be a lot of outside noise.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We are a big family and we usually have to bring sleeping bags whenever we travel. Comfort Suites had a room big enough for all us. Two queen size beds and a full size sofa bed. The kids were excited to not have to sleep on the floor. The pool was nice and clean and the staff was friendly. The rooms very nice and modern.

Genuine Expedia guest review

Super friendly and hard-working night staff named Corey! Beautiful hotel with all amenities for a fab price. Breakfast was great and really neat work center was available to the business traveler. Convenient to great places to eat and shop. Only 2 complaints- back door where main parking was located, did not work. I was also annoyed by some children […] running up and down the halls at 6AM, my last day there, and when I told the morning staff person, she didn't appear to really be concerned. I was quite peeved by this rude awakening. But, overall loved it and will stay again! Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We stayed here on our way to Colorado. We chose this Comfort Suites because it was new. When we checked into our room it reeked of a smell that very similar to a room where someone had thrown up, and then they had tried to clean it up. We asked to change rooms, but the clerk said they were sold out. When I asked to move to a room that someone else had […] not yet checked into, she informed me that she couldn't do that. Her answer was to give me a can of Great Value disinfectant! There was also hair on the inside of the tub. The breakfast the next morning was horrible. The water for the oatmeal and tea was not even hot. The biscuts were cold, and there was no microwave to heat them up, only a toaster. No one was cleaning tables off. We have stayed at Comfort Suites before, but never at one this bad. We will never be back. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Outstanding! Everything was beautiful and brand new! The pool and hot tub were huge! The workout room was the biggest and nicest I've seen in a hotel! I would definitely reccommend this hotel to anyone!

Genuine Hotels.com guest review

The hotel was very nice, but my daughter had taken one of her terbie towels for her hair with her, when they cleaned they took the towel.. We know it was by mistake, but when we ask about it the staff got very upset and rude.

Genuine Hotels.com guest review

My Grandkids and I were driving from Houston to Phoenix and we always stop in Amarillo. We found this hotel on line and it sounded great. This is the best hotel I have ever stayed at in Amarillo! The room was perfect, the beds were comfortable, the breakfast was even good the next morning. I would highly recommend this hotel to anyone traveling through […] Amarillo! Four stars for sure! Read more

Genuine Expedia guest review

The only two things we did not care for was the chlorine in the pool really irritated my kid's skin. They had really horrible rashest after they swam. And then the breakfast was not horrible but my daughter had to go into the kitchen to warm up her biscuit. Other than that the stay was amazing!

Genuine Hotels.com guest review

Very nice and new, but well kept. Staff is absolutely delightful and extremely helpful.

Genuine Hotels.com guest review

Estuvimos 4 familias hospedadas en el Hotel, con trayecto final a Copper Mountain. No teníamos referencia o recomendación de alguien, nuestra inclinación es de que ofrecían 2 camas y sofacama. Todos quedamos sorprendidos por el costo - beneficio, amplitud del cuarto, calidad de las instalaciones y servicio en el front desk, muy recomendable.

Genuine Hotels.com guest review