07/21/13 annak23_12 Maidenhead, United Kingdom
My friend and I booked this Hostal unaware that there was a difference between Hostals and Hostels in Spain. We had booked for 4 nights but didn´t even stay 3 hours. When we arrived the owner had no idea who we were or that we had made a reservation.The whole place is creepy and made us feel so uncomfortable. There are old men walking around half naked and lurking in the halls. The room was tidy but incredibly dated. I would never ever reccomend this hostal to anyone ever.
"The centre location with no facilities"
04/26/12 Masrura R Bandung, Indonesia
Stay in this hostal, during my short visit in Madrid really help me to maximum use of my time. As the location in the city centre puerta de sol which is the busiest area where shopping along the street with kind of things, restorans and only walking distance to some madrid tourist destination. Easy to reach where you can access by metro no 4 and stop at sol the hostel location just in front of the metro in the old building near the KFC. Dont thing you get anything from this hostel only the room, no heater in my room and I only found toilet I didnt find shower room and I have trouble since no one can speak english in this hostel. The room was big can accomodate upto 3 persons. For euro 25 I cant expect more........
"Basic facilities in excellent location"
10/28/09 Totoeskhoo Bucharest
The hostel in itself isn't much, it's a building's floor made into a hostel - there are 3 others just like it in the nearby buildings. It is excellently positioned in plaza del Sol, which is the starting point for the busiest shopping street in Madrid and pretty much where everything happens. We walked like crazy from the metro stop (which was literally in front of the hotel door) all the way up the main street because the hostel wasn't signaled in anyway, we had to ask some locals and eventually we found it. There are 2 toilets one next to each other, very cold, separated by a thin wall (as any other room in the building). Also there is a shower down the hall. The owner is a really really old lady which only spoke Spanish, eventually we got along. To our surprise, the wireless Internet worked perfect upon the owner granting us the network key. She also handed us with keys to our room, to the hostel door and to the building gates downstairs, in case we arrived back late in the night. Other than this, we were constantly too tired to look for more quality, since we stayed for 2 nights and slept the third at Barajas airport on the departures floor. All in all, Hostal Ruano makes for a super central, excellent position in Madrid with the very basic accommodations for a minimum price - works great if you're not picky.
"Really, really noisy and disorganised"
10/04/09 Santlon London
This is most noisy hotel I have ever stayed in! The staff are ok but the owner is crazy and deaf. I stayed only 1 night which was more than sufficient! Arrived about 11 am after overnight journey and needed sleep and rest. Within a few minutes of arriving there was a fight in reception between the owner and someone, which continued very, very loudly for about 1 hour. After which there was a lot of banging of doors !! Other prospective guests arrived to discover the rooms they had been promised were unavailable and had to make alternative arrangements in other hotels. In general there are insufficient toilet and bathroom facilities for the number of rooms in the hostal and they are not very clean. The bedsheets and towels are ancient and our room needed cleaning. The walls are thin and you can clearly hear guests in adjoining rooms having sex! After having stayed in hostals in Santiago de Compostela, Vigo and Lugo this was a big let down. Never stay in this hostal unless it is unavoidable, it is not that cheap and there is a lack of security with reception being un-staffed most of the time.
"Номер с балконом на центральную площадь"
03/19/14 Ssashka Moscow, Moscow City, Russia
Очень порадовал хостел, условия были гораздо лучше, чем ожидали. Большой номер, душ в номере, хотя было написано, что общий. Балкон с видом на центральную площадь. Из минусов: персонал и не говорит по-английски, и не понимает! приходилось объяснять на пальцах! И ооочень плохой wi-fi, его скорее нет, чем он есть
"ATENCION FRAUDE TIMO¡¡¡ NO RESERVEN EN HOSTAL RUANO"
12/11/13 Pamela B Burgos, Spain
Ni se os ocurra reservar en este hostal , yo eh reservado el puente y una vergüenza, aun teniendo reserva me kede en la calle , pague 4 euros aun por encima para garantizarme la reserva días antes y llego allí y me dicen que estaba completo repito aun habiendo reservado con antelación y sin que nadie se hiciese cargo y viéndome en la calle , una vergüenza y investigando no eh sido a la única que la paso lo hacen mucho cogen reservas sin tener sitio unos ladrones y sinvergüenzas espero que no le pase a nadie mas¡¡¡¡¡
03/22/12 paolo f Bologna, Italy
ottima posizione ottima stanza visione della piazza porta del sole comodi i letti doccia nn funzionante l'acqua calda nn pulitissimo e il resto dell'hostal pessima pulizia e frequentazione ......in piu' nn accettano carta di credito e nella prenotazione nn e' specificato. appena non sufficente ........
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )