Holiday Inn Express Dunstable - Dunstable

The bed mattress is as soft as the pillows... and that's not a good thing. Additionally, the front desk was without staff twice during my 2 day stay. They were also confused about my name - they had someone with the same name as me as the booked customer... although I booked through Hotels.com! They also took a long time to check me out (because there […] was no paper in either printer), tried to charge me the incorrect fee, had no change... and had everyone leave the hotel at 11 pm on a cold night when someone set off the fire alarm by smoking. Stay somewhere else if you can - there are other options. Read more

Genuine Hotels.com guest review

Overall a pleasant stay

Genuine Hotels.com guest review

Nice Clean New Hotel. Very High Quality rooms for the price, only complaint is the noise from the hallways, very thin doors, no soundproofing, you can hear every word from people talking in the hall. Building site next door.

Genuine Hotels.com guest review

Hotel was close to the town centre. A fairly new hotel and therefore the interior of the rooms was smart and unworn. Only criticism would be that the bed dipped in the middle - creating 'roll' problems at night. Staff were efficient.

Genuine Hotels.com guest review

You get a really good nights sleep, one area of improvement has to be bacon is missing from breakfast; what a let down!

Genuine Hotels.com guest review

The hotel is good value for money since it provides free breakfast. However the insulation of the windows are not so good since it was quite noise during night with the nearby traffics. It only have hot food on Tuesday and Thursday in the evening. Other days, only snacks are available.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very efficient - friendly staff . the hotel is clean and quiet. rooms were clean and the bed comfy. i would definitely recommend. great value for money. i will stay again when i have work in the area

Genuine Hotels.com guest review

this hotel has really nice modern rooms, very clean and cant fault that one bit. Unfortunately the food is not great, it feels very processed and and just heated up, and you would be better off going down the road to the local indian or Thai restaurants. the breakfast is ok but the option of hot breakfast is sausages and scrambled eggs, maybe by just […] adding bacon, hash browns to the self service would make the world of difference. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

room was nice design/ decor , very clean and tidy .

Genuine Hotels.com guest review

We had a great three days with you however the hair dryer wasn't working in our room and I had to ask three times. At breakfast the trays were very sticky which wasn't very nice all in all it was a good stay

Genuine Hotels.com guest review

iniyial room had been slept in but this was our fault for asking for a change. This was sorted immediately so well done the staff

Genuine Hotels.com guest review

Lovely new Hotel, excellent location for the short weekend break we had planned at excellent rate - definitley recommend

Genuine Hotels.com guest review

Best hotel i have stayed in booked via hotels.com HIGHLY RECCOMMEND

Genuine Hotels.com guest review

Probably the best Holiday Inn Express I've stayed at. You get what you pay for at a HI Express so can't complain. Location is a bit out of the way for Luton but all in all very satisfied.

Genuine Hotels.com guest review

This hotel is very well presented and is clearly a new hotel and would stay again.

Genuine Hotels.com guest review

Really nice new clean hotel. Friendly staff and nice breakfast included. Plenty of free parking. Room was clean, comfortable and warm (really nice shower!). Bed was a bit soft and uncomfotable for my liking. Overall really good.

Genuine Hotels.com guest review

Very nice hotel for a peaceful & relaxing night of sleep. Can't fault this hotel for the price.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

From the friendly receptionist to the night porter all staff were helpful, excellent clean room and hearty breakfast. We will be back

Genuine Hotels.com guest review

We loved our stay here. It was a new and clean hotel. Comfortable beds, very quiet, lovely new bathroom and fab shower. My 4 year old son particularly liked the tardis-blue lighting in the bathroom!

Genuine Hotels.com guest review

Brand new hotel so very good, was full the night we stayed and 2 of our party's room did not have hot water. Breakfast would have good but they ran out of crockery and cutlery, only 2 people clearing and stocking up the breakfast bar they could not cope! Shame as this spoiled our stay

Genuine Hotels.com guest review

I booked the hotel as it was close the the airport. I was very pleased with everything. It looks and feels like a brand new hotel. The rooms are excellent, and I especially liked the funky blue light in the bathroom. There was a free breakfast, but because of our flight time we just had a cup of tea. I would defiantly stay there again.

Genuine Hotels.com guest review

We enjoyed our stay overall, the room was a good size and the shower had great water pressure. The breakfast was okay, but satisfactory selection.

Genuine Hotels.com guest review

Even though I had requested for a room with a jetted bath tub, this was not provided. I was even told by reception that these types of rooms do not exist! I was extremely dissappointed as it was a special occassion. Therefore, Hotels.com MUST modify the types of rooms they sell to exclude the jetted bath OR HolidayInn should not mislead the customers […] in booking this room and the provide the simple shower type of room! Read more

Genuine Hotels.com guest review

Excellent staff. Super accommodation. Perfect location for my business trip. Thank-you Jo.

Genuine Hotels.com guest review

Overall was very impressed with the hotel. Only one slight downside, the kettles in both our rooms were covered in limescale and if you made a cup of tea with them it left a scum floating on the top of the drink.

Genuine Hotels.com guest review

brand new 9 weeks before we arrived so expected nothing less but this is a great hotel. bar prices a little steep but there's a pleasent hungry horse pub within 5 mins walk. overall a great stay

Genuine Hotels.com guest review

Brand new hotel, very clean & tidy, staff very helpful.

Genuine Hotels.com guest review

Stayed overnight on way to Silverstone. Location was excellent, bit of traffic but no more than you would expect for a Friday evening. Hotel, which to be fair is brand new, was spotless and staff were excellent.

Genuine Hotels.com guest review

The hotel room was great, the location was very convenient but the checking in and even check out took too long. The check out procedure could be simpler, so that guests don't have to wait longer on the queue.

Genuine Hotels.com guest review

Ovwrall good

Genuine Hotels.com guest review

I have very good staying in this hotel and very reasonable price.

Genuine Hotels.com guest review

wonderful hotel, I hope to back again!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

In general very pleased, but the breakfast buffet was not very attractive!

Genuine Hotels.com guest review

I will book this hotel again, next time I'm in the region !

Genuine Hotels.com guest review