"Quality New Hotel"
Business trip, clean and updated. Very friendly staff and great lobby bar/restaurant.Genuine Hotels.com guest review
Great overall experienceGenuine Hotels.com guest review
"Very friendly staff and great rooms"
Staff was extremely friendly. However, very disappointed in the fact that we contacted the hotel more than once seeking details about reserving something for a wedding reception and all three times someone promised to call back with more information and never did. Talked to more than one person regarding the reservation, Paul twice, and never heard […] back from anyone. We just reserved our own tables and made it happen on our own rather than with the help of hotel staff. They were very helpful in person and the hotel was very clean and accommodating for all other requests and needs. Read moreGenuine Expedia guest review
"Small but nice"
Parking lot small and is shared with condos attached to hotel. Trash bin was over full and stuff was all over. No easy access to inside building as it is so old. You have to take everything to front door on busy road from small parking lot on a hill; a bit of a pain especially since their is no other entrance to building. Staff did offer to help with […] bags but I didn't have any cash on me to tip; my mistake! We had a corner king room and it was super size, roomy, comfy, clean, bathroom shower was awesome, two bathrobes (usually only get one), very nice overall...no complaints at all about the room. I loved the colors and furnishings, modern and fresh. Read moreGenuine Expedia guest review
I'm very critical, but everything was perfect but the coffee - I'm simply not a fan of French roast - tasted burnt. Clean, classy, helpful, very nice, great food.Genuine Expedia guest review
"close to power and light district"
room is very pricey expected someone at door only person we saw was at the front desk when we checked in did not use valet parking asked for room on lower floor was given what we asked for just thought for the money we spent to be pamperedGenuine Expedia guest review
Outstanding service. When we asked for a Sunday paper were told they don't get Sunday delivery but staff went out to convenience store and bought a paper and delivered it to our room. Wish other hotels had this kind of service.Genuine Hotels.com guest review
"Great place. Very friendly."
Free shuttle via tahoe. Great location. Recommend.Genuine Expedia guest review
The staff was extremely hospitable and together with the smaller overall size of the hotel the experience was very personable and warm.Genuine Expedia guest review
"Awesome Hotel, Questionable Neighborhood."
the hotel was one hundred percent awesome. i have never stayed in a hotel this fancy before and it was really fun! it was my husband's birthday, so we wanted to get away for a weekend. the room was amazing and beautiful. free coffee and water and tea in your room. gorgeous walk-in shower. fancy-schmancy furniture in the lobby. really friendly people […] at the front desk. if you're going to the Power and Light District to party or see a concert at the Sprint center, this is the place. the only thing is... we weren't doing either of those. we walked to a sushi place, dined there, and then walked to the movie theatre. when we were walking back, a couple of REALLY drunk guys were throwing construction signs and cones around (they're putting in a street car rail soon, apparently) and then a herd of people at the bus stop got all "MAN, WHASHU DOIN'" and "COME BACK HERE" and i thought we were gonna see some street violence right there in front of our four star hotel. and it wasn't even nine o' clock yet. so to be honest, i think i'd book a decent, less fancy hotel away from the crazies. i'm sad to say that, because this hotel is NIIIIIICE. it's just that it's in Kansas City. and they shoot episodes of COPS there, you know. Read moreGenuine Hotels.com guest review
"Anniversary Stay. Very good service"
I made a few requests for our room before we got there and they had no issues with meeting them. All the staff was very friendly and eager to help as much as they could. I would definitely recommend this to anyone.Genuine Hotels.com guest review
The hotel staff was friendly, efficient, and helpful. the hotel room was very clean, appealing and comfortable. We experienced an issue with being unable to connect with wi-fi, but the desk staff patiently worked with us and ensured the wi-fi was quickly connected. One slight negative is that we were unable to enjoy the dining area since it had been […] rented out for a private wedding party. Also, do not expect to have a room with a view....there are no views due to the location of the property. cAlso, the room is a bit over-priced. We enjoyed our stay! Read moreGenuine Expedia guest review
Very wonderful stay at the Ambassador hotel. The bed was extremely comfortable and the staff were very friendly.Genuine Hotels.com guest review
"Was this really the hotel everyone else rated?"
Very rude staff -this would be an understatement. First room - a crack in the wall allowed the conversation from next door to be perfectly clear. And they were not talking loudly. Second room, AC was not working, call to main lobby did nothing...Clean towel in bathroom had gum on it...ugh..After having to deal with the rude staff for the first room […] fiasco decided to just grit my teeth and not say anything else. The "looks" as I walked through the lobby were incredibly glaring for the remainder of the trip. Always try to leave something positive..so here it is, I got to leave and come home... Read moreGenuine Hotels.com guest review
Great experience. The Ambassador hotel that understands customer service and gets it right. Wonderful dining.Genuine Hotels.com guest review
This was a great hotel in the downtown area. Very close to the Sprint Center and the Power & Light District. The hotel was very clean, well maintained and had a great vibe to it. The staff was very freindly and attentive. We had their consierge driver take drive us to dinner and back. That's a great service they offer. We will stay here every time. […] This is our new favorite hotel in KC. Read moreGenuine Hotels.com guest review
"very nice hotel close to everything downtown"
from check in to checkout everyone was very nice and made you feel welcomed.Genuine Expedia guest review
"Very nice hotel."
This hotel has very nice, large rooms and bathrooms. I found it extremely comfortable and luxurious. Nice bar. Good food and beverages. I highly recommend this hotel.Genuine Hotels.com guest review
"Close to Sprint Center"
Hotels.com booked us into this the Hilton President Kansas City at the last minute - as the original hotel we booked through them was overbooked. It is a beautiful hotel (very 1920's Hollywood look) and the staff was very friendly. The hotel is located within a five minute walk to the Sprint Center, which was our destination. The room was clean and […] comfortable. Overall our stay was excellent. Read moreGenuine Hotels.com guest review
"Nice hotel in downtown"
Room was very clean and spacious.. Shower had the huge rainfall type shower head, which was excellent after spending all day at Kauffman stadium.. Never heard any noise during very restful nights sleep in the comfy king bedGenuine Expedia guest review
"GREAT LOCATION AND HOTEL"
Rom was very clean, hotel staff was friendly and nice!Genuine Expedia guest review
"We'll be back!"
I booked this hotel quickly and last minute. I was inpressed with the reviews and was delighted when we had the same exceptional service and experience as previous guests boasted about. The rooms were clean, modern and inviting. I would definitly recommend the Ambassador, especially if you need to be near P&L or Sprint Center.Genuine Hotels.com guest review
"Great hotel and remodel - I felt like Gatsby."
Hotel lobby and restaurant were both very nice. The room was also very clean and tastefully done. The one complaint is my room was on a lower floor, and I could hear water through the drain pipes from upper floors almost constantly. I'll go back, but request a room on an upper floor. There's not a lot there for kids - the hotel seems more upscale and […] hip for younger couples or open-minded business people who appreciate a well-stocked bar and a hip environment. Read moreGenuine Expedia guest review
"Will stay again. Staff very friendly and helpful."
I come to KC about once a quarter. This will be my new place to stay.Genuine Expedia guest review
We felt like they knew us immediately and treated us so nicely! The hotel is gorgeous!!!!Genuine Expedia guest review
Great place for either business travel or a romantic getaway.Genuine Expedia guest review
a lovely art deco hotel. hallway and elevator had a slightly musty smell but not the room. very elegant. attractive bar area in lobby. The area where the hotel is located seems to be a bit of a wasteland, but the hotel is an oasis. staff very friendly.Genuine Hotels.com guest review
I needed a comfortable room in unusual circumstances. I didn't use any amenities other than my room, but it was gorgeous and comfortable.Genuine Expedia guest review
This hotel is perfectly restored and is beautifully furnished. The staff was extremely nice and very helpful. Our room #303 was very large & king bed comfy. Loved everything about this hotel. Will return for sure!Genuine Expedia guest review
"Clean, quiet, comfortable room."
Just what I needed, a 7 minute walk to where I had to be.Genuine Hotels.com guest review
"Great location. Close to Power and Light District."
Staff always pleasant. Nice big rooms and great bathrooms.Genuine Expedia guest review
"Slice of heaven"
A friend and I stayed here to be in walking distance to the Sprint Center. The room was upscale modern. We also did happy hour on the nice lounge/restaurant on the street level. Wonderful wine and chef prepared appetizers. Quiet and professional. Would stay there again.Genuine Expedia guest review
"Beautiful hotel. Loved it."
Luxurious robes in room. Great view out window. Made us feel special.Genuine Hotels.com guest review
Perfect stay for a romantic evening!Genuine Hotels.com guest review
"great fenced parking lot"
Beautiful restoration of an old building. Room is quite small but has a nice bathroom and huge shower. Great adjoining fenced parking lot so you don't have to hand your car off to Ferris Buehler's parking lot attendant. Walk to everything in the Power and Light DistrictGenuine Hotels.com guest review
All the staff were very friendly. Everything was spotlessly clean.Genuine Hotels.com guest review
"Great for a night out in Power and Light!"
We traveled to KC on a whim one day and decided we wanted to stay the night for a fun time in the Power and Light district. I wanted a hotel close to the action and the Ambassador definitely fit the bill! It's so close to the bars and restaurants, and there is a shuttle that will take you anywhere in the downtown area (a 5-mile radius, I believe). In […] terms of accommodations, we couldn't have been happier. Booked the room through Hotels.com, and checked in 15 minutes later with no issues. Gorgeous lobby, full service bar, and heck, there were even cookies. Our room was really great too. Very clean, very modern. Keurig in the room with a few K-Cups to keep us rolling. Modern looking bathroom, everything in great working order. For a spur of the moment getaway, this place was exactly what we needed. Highly recommended. Read moreGenuine Hotels.com guest review
"Beautiful hotel downtown Kansas City"
The experience was wonderful for my husband and I. The hotel staff was so friendly, courteous and very attentive to our needs. They had awesome recommendations on where to eat and have a great time. The hotel was clean and quiet. The breakfast was delicious and we enjoyed our waiter's conversation with excellent service each morning. A must stay if […] you visit Kansas City. This hotel is a piece of goodness for a couple to share and enjoy. Read moreGenuine Expedia guest review
"Beautiful Hotel in KC"
This is one of the nicest hotels in the city. There is a 'old school', classy feel to this place that probably takes you back to the 1920s. It's not a large hotel, so it is a cozy environment. They have a great bar and restaurant, all located in the same open space. It is expertly decorated. The staff was extremely friendly and helpful; the location […] was awesome, as I was only 2 blocks away from the popular Power and Light Entertainment District in Downtown. The rooms are huge with a large bathroom with walk-in shower. I was very impressed with this place and from now on, I only want to staty there when visiting the city. You won't be disappointed. Read moreGenuine Hotels.com guest review
Very nice hotel with great service. The hotel driver made getting around a snap. Would definately recommend the hotel.Genuine Hotels.com guest review
"excellent customer service"
I've never stayed here before, but I would come again with no problem. Outstanding customer service!!! My smoke detector in my room kept beeping when I returned from going out Saturday night. I asked to have it fixed after I left, so I wouldn't have to worry about it on my return. Front desk promptly came upstairs and tried to fix it again but weren't […] able to. Manager did everything he could to make it right and he did. Compensated me and also had me relocated to another room immediately. Thank you outstanding customer service. Job we done. Will return Read moreGenuine Hotels.com guest review
Stayed here for a weekend in KC and trip to power and light. Hotel was amazing and the staff could not have been better!Genuine Hotels.com guest review
"Small hotel, big on service"
I stayed here only one night, but the service was impeccable. Everyone I encountered from the reception desk, room service and housekeeping was genuinely friendly and wanted to make sure everything was to my liking. The room was beautiful. The bathroom had a no tub, but a very large walk-in shower, which to me, is actually better than a tub. I would […] recommend this hotel to anyone traveling in the area. Read moreGenuine Hotels.com guest review
"Awesome Hotel!!!!! Won't stay anywhere else!"
The Ambassador Hotel was great! From check in to check out everyone was friendly. Our bartender Kelsey at the Reserve was amazing, she gave us great advice on where to eat and was so friendly!!! I will never stay anywhere else in KC now. Bed was so comfy, service excellent, decor was beautiful! I felt like I had stepped into the 1920's at the Reserve, […] very cool atmosphere! Read moreGenuine Hotels.com guest review
"Nice facilities, poor service"
We loved the physical aspects of the hotel. However, it was overpriced for the amenities and the service. Problems with extra charges pending on our credit card that we never made.Genuine Hotels.com guest review
Thin walls. Overall not worth the moneyGenuine Hotels.com guest review
"Very nice boutique hotel- friendly staff !"
We stayed here during a business conference and it was very nice. Extremely quiet and staff was very helpful. Rooms and lobby are decorated very nice and makes you feel comfortable away ftom home. The complimentary shuttle service was very nice and convenient.Genuine Expedia guest review
"Quiet Hotel close to P&L District"
Overall I was very happy with our stay. We also enjoyed eating in the hotel at the restaurant for breakfast. Very quiet and comfortable room. No signs for Valet parking or self parking, but after second trip around the block we found the lot ourselvesGenuine Hotels.com guest review
"Overall good experience"
The hotel was very nice and most of the staff was extremely friendly. One of the cleanest hotels I've been to. The rooms are large and the beds are comfortable. There is a restaurant in the hotel and the food there was very good. I liked that they had a free shuttle that took you anywhere within a 5 mile radius. Beats trying to find parking. Overall, […] we had a good experience and I would come back. Read moreGenuine Expedia guest review
"Beautiful Hotel by Power & Light District"
We stayed one night at the Ambassador Hotel to simply have a nice place to stay within walking distance of Power & Light. The service was excellent, although we didn't ask for much during our stay. The hotel itself is beautiful inside and our room, a "Corner King" was very clean. The bed was very comfy and the bathroom was beautiful, as well. The bathroom […] only had a shower, no tub, which was fine with us. The shower was spacious and had a very nice shower head. Overall, we were impressed with this hotel and will stay there again when in downtown KC. Read moreGenuine Expedia guest review
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