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Hotel Sentral Georgetown, Penang

3 stars
No 12 Lorong KintaPenangPenang10400Malaysia, ‏‎800-491-6126
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Good3.6 / 5
Service
Fantastic service
Location
Great location
Cleanliness
Clean
Room
Room is all right
255See all 255 Hotels.com reviews
From 353 reviewsTripAdvisor Traveller Rating

Hotel Sentral Georgetown, Penang

Hotel Info: ‎866-539-8117‎

from $33
  • Deluxe Room
  • Superior Room
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is Noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Also known as

  • Georgetown Sentral Hotel
  • Hotel Sentral
  • Hotel Sentral Georgetown
  • Sentral Georgetown
  • Sentral Georgetown Hotel
  • Sentral Hotel
  • Sentral Hotel Georgetown
  • Hotel Sentral Georgetown Penang/George Town

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 2 per accommodation, per night

In the hotel

Food and drink
  • Restaurant
  • Room service (during limited hours)
Working away
  • Number of meeting rooms - 4
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 3
  • Year Built 2011

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe

Special features

Dining

Nu Orient Coffee House - This restaurant serves breakfast, lunch, and dinner.

Hotel Sentral Georgetown, Penang’s small print

Also known as

  • Georgetown Sentral Hotel
  • Hotel Sentral
  • Hotel Sentral Georgetown
  • Sentral Georgetown
  • Sentral Georgetown Hotel
  • Sentral Hotel
  • Sentral Hotel Georgetown
  • Hotel Sentral Georgetown Penang/George Town

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 2 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 255 reviews

Hotel Sentral Georgetown, Penang
Good3.0 / 5
Good value for money - service so so
This hotel is a good value for the money overall and it's in a good location, close to the main points of interest. However, the service was not good, particularly at the check in counter. They fight you for a deposit (even when my stay was already pre-paid with Hotels.com) and they have no sense of privacy. As I had my passport and credit cards out, they let other gests skip ahead to deal with other issues.
3 night trip with friends
Hotel Sentral Georgetown, Penang
Good3.0 / 5
Good location but unfriendly staff
The hotel is located within walking distance to Komtar, shopping mall, attractions and hawker food stall. But the room is not sound proof, can heard people talking from the rooms next door. Front desk staff, Irene does not appear friendly & helpful when I requested early check in at 1.30pm, which is just 30mins earlier than official check in time. When I asked is my room ready, her reply is need to check with housekeeping & she continue to process the check in & Collect RM100 deposit from me. Later she just asked me to sign some form & passed me the receipt for the deposit without telling me whether my room is ready or not. When I asked again, she gave the same reply that need to check with housekeeping. Only when I asked her how long I need to wait she just replied maybe 1 hr, not sure if she really did checked with housekeeping.
2 night trip with friends
Hotel Sentral Georgetown, Penang
Poor1.0 / 5
Worst experience stay in this hotel
Worst experience
1 night business trip
Hotel Sentral Georgetown, Penang
Good3.0 / 5
Decently Fine Hotel
I would say the hotel is rather value for money. For it's price, the rooms are decently clean and the service is fine. If you are expecting a 5 star service, then this should not be your choice. I am really glad that they have a taxi driver counter in the hotel that can get all guests taxis to the different tourist destinations. This will put the guests at ease and we do not have to worry about paying hiked up fares.
2 night trip with friends
Hotel Sentral Georgetown, Penang
Outstanding5.0 / 5
perfekt
It was nice to get help from roomboy to carrymy lugages into my room.calling a taxy .he is very kind and helpful
1 night trip

See all reviews

Hotel Sentral Georgetown, Penang

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