All hotels in Nashville, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1800 Division St, Nashville, TN, 37203, United States of America, ‏‎855-239-9397
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4.5 / 5Excellent

Score breakdown (from 285 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Fantastic Nashville Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the area shuttle service - helps cut down on costs for parking and eases the pain of a $20/day garage self park fee. Also was a big fan of the gym facilities, largest Hot Tub in Tennessee and the green apples and Nutella! Will gladly stay here again!
Genuine Hotels.com guest review
2 night business trip Sep 4, 2014
Courtney
US
2.0 / 5Fair
"Would not recommend"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
We were suppose to stay for 2 nights but only stayed 1 due to the room was to be a smoke free room but once walked in all you could smell was smoke. There were thick smudges on the wall. The garbage underneath the sink had not been emptied from the previous guests. I was surprised I picked it as it is a Hilton and the rating was 4.6/5.
Genuine Expedia guest review
Other trip Sep 3, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel over all top notch"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Be smart and park your car in the garage, at $20. It's worth it. Lots of drunk young people and your car is a target. In town for a grave family member and both of our cars were damaged. Wrecked into.
Genuine Hotels.com guest review
2 night trip Aug 29, 2014
Cudnik
US
4.0 / 5Excellent
"Within walking of bars."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice place. Eco Freindly options. Can walk across street to bars/restaurants. Clean and comfortable.
Genuine Hotels.com guest review
1 night trip Aug 28, 2014
Chris
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We only stayed a few nights. But it was a good location for us. Several nearby restaurants and just a short drive downtown. Friendly staff and quiet hotel.
Genuine Expedia guest review
Other trip Aug 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel Spot for Belmont or Vandy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great stay. Shavonne was delightful at the front desk. Breakfast was good, location great- walk to several restaurants. The Row is delicious!! The room was noisy at night from street sounds (walkers below after restaurant/bar hours) it isnt sound proofed well but everything settled down by 12 or 1 AM. No sounds from inside hotel.
Genuine Hotels.com guest review
3 night business trip Aug 14, 2014
J Klein
US
3.0 / 5Good
"close to vanderbilt"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel is nice , but was charged twice and hotel no help on reimbursement
Genuine Hotels.com guest review
2 night trip Aug 14, 2014
howser
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was clean, comfortable and modern. Staff was friendly and helpful. Breakfast was over the top. Walking distance to local bars and restaurants.
Genuine Hotels.com guest review
1 night family trip Aug 7, 2014
Jennifer
US
4.0 / 5Excellent
"Great place!! Will book again!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place delivered!! It had everything and more! The only issue we had was a false fire alarm but was no big deal. I would 100% recommend this place to friends, family and anyone traveling to Nashville!!!!!!
Genuine Hotels.com guest review
3 night trip Aug 1, 2014
Pendleton's
US
5.0 / 5Outstanding
"Home2 - Nashville"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I loved the hotel. We were able to walk to some establishments, and hotel shuttle provided transportation to others. The staff was helpful and accommodating.
Genuine Hotels.com guest review
2 night family trip Aug 2, 2014
A Traveler
US
4.0 / 5Excellent
"Just fine"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just what I needed. The only bad thing was the ice machine across the hall at 3:00 in the morning.
Genuine Hotels.com guest review
1 night trip Aug 2, 2014
Mike
US
5.0 / 5Outstanding
"Really comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
it was very much comfortable. I really enjoyed the Whirlpool. I will recommend to a friend.
Genuine Expedia guest review
Other trip Aug 6, 2014
BB
US
5.0 / 5Outstanding
"Smile!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed my stay. Friendly staff. Liked the huge whirlpool!
Genuine Expedia guest review
Other trip Jul 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean, comfortable, convenient!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was lovely and spotless, the staff were friendly and helpful, and the location was perfect for our purposes; it is a great place to stay!
Genuine Hotels.com guest review
5 night trip Jul 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good location for a college student, and and and and and needs a cab to go downtown after 10 pm
Genuine Expedia guest review
Other trip Jul 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Friendly, Clean, Convenient Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent place to stay. ALL staff including front desk and house keeping was very friendly and accommodating. Free on-call shuttle service within 3 miles of hotel gets you to most places downtown. Comfortable beds and the are conditioning works great!
Genuine Hotels.com guest review
3 night business trip Jun 23, 2014
Michael
US
5.0 / 5Outstanding
"Great location, clean room and smiling employees"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location in Nashville within walking distance to popular restaurants and bars. Loved the room layout and comfortable bed. The staff was very nice too. Sarah the front desk agent could have been the nicest employee I've ever encountered at a hotel. Well done.
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Pretty good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was clean and had what we needed. The included breakfast had a decent variety with a couple of hot items to choose from. The complimentary shuttle worked out great - pick up/drop off anywhere within 3 miles if the hotel (BNA is not within 3 miles). The laundry room was small but adequate and reasonably priced. Staff was friendly, room was clean and well maintained. The TV had a great selection of channels (a few dozen, as I recall) and wi-fi was included. Only a few minor annoyances. The hotel is not downtown - it's either a 20 minute walk or a 5 minute drive. The free shuttle more than makes up for this. The hotel will provide a cooktop for your room, but it only comes with one (small) skillet. No pots or other pans are available. The room service menu in the room was horribly out of date. None of the items we wanted were available. The person on the phone basically had to read me their updated menu. The rooms are decorated kinda funky/retro - green, teal, and orange. Not exactly my style, but the room was clean and in good repair. Overall a very good experience.
Genuine Hotels.com guest review
7 night business trip Jun 14, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It is a great place to stay
Genuine Hotels.com guest review
1 night business trip May 28, 2014
Janet Peek
US
5.0 / 5Outstanding
"nothing bad"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I can honestly say my stay was perfect. The room was more than I expected! Comfy bed, great mini kitchen, very spacious. The front desk attendant helped me with all of my questions. Breakfast offered a large selection of hot and cold food. I would definitely stay again.
Genuine Hotels.com guest review
1 night trip May 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Economical and close enough to downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was friendly, room was awesome for price, great location and the hotel shuttle took us everywhere we requested to go. Parked in garage and did not move car until time to leave two days later. Longest wait we had for shuttle was 10 minutes and they dropped off and picked us up multiple times from various surrounding areas. I did not care at all for the free continental breakfast or bitter coffee. Otherwise, no complaints. I would definitely recommend and stay again if in the area.
Genuine Hotels.com guest review
2 night trip with friends May 23, 2014
April
US
5.0 / 5Outstanding
"Perfect Rites of Spring Pad"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Came into town for Vanderbilt's Rites of Spring festival and this hotel's location was perfect! It's within walking distance of campus and the free shuttle dropped us off there when we needed it!
Genuine Hotels.com guest review
2 night business trip Apr 11, 2014
Aramis
US
5.0 / 5Outstanding
"Clean, spacious, friendly!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The shuttle will take you to and from downtown for free (the drivers were really nice!) and it was a quick ride downtown, only 1.5 miles! Breakfast was simple, bagels and waffles, and they ran out towards the end. Each room had a mini kitchen. The area was around Vanderbilt so lots of restaurants and bars to walk to. We went with 13 girls for a bachelorette party and I definitely would come back again!
Genuine Expedia guest review
Other trip Apr 14, 2014
Skeeters :-)
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was very helpful and the hotel was very clean.
Genuine Expedia guest review
Other trip Apr 7, 2014
A Traveler
US
4.0 / 5Excellent
"Nice quiet hotel near attractions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Huge rooms, good breakfast, walking distance (but not too close!) to the craziness on Broadway.
Genuine Expedia guest review
Other trip Apr 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice and close to downtown"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We requested an early check in, as we were driving through the night. The staff member told us she would help us out some we were the first to request an early check in. When we arrived at 10 it was not ready so she said she would call us when it was. The hotel attendant did not call till 2:45pm, which is 15 min prior to normal hotel check in! We were exhausted and had a hard time enjoying the city.
Genuine Expedia guest review
Other trip Mar 29, 2014
A Traveler
US
4.0 / 5Excellent
"Watch the parking fees..."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was nice, and the room had good amenities, though it was a short trip so I didn't use many of them. The surprise came at check out. If you drive a car, parking is not included in the price of the room and cost me $25 for one night. While this is an urban setting, that seemed a little absurd.
Genuine Expedia guest review
Other trip Mar 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great price for what you get."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very helpful. The hotel was remarkably clean. My kids loved the free breakfast. There is a shuttle that takes you all over for free. The "largest indoor hot tub in the continental U.S." was a bit weird, but my kids can say they saw it (no, we didn't go in it). In short, you get a nice, clean room for a very low price. We wanted to stay in downtown Nashville, but everything was full due to a lot going on that night. Really glad we found this place as we were able to comfortably sleep a family of 5 in a clean, friendly place. We took a cab back from downtown as the shuttle was busy coming back. Even then, it was $10 to get back, so a good location.
Genuine Expedia guest review
Other trip Mar 17, 2014
Jeff
US
4.0 / 5Excellent
"Nice hotel close to downtown Nashville"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I liked everything about the hotel except we had issues with the hot water getting hot in the mornings, shower and bathroom sink both had to allowed to run for about 5 minutes before it was tolerable and even then it wasnt overly warm. Informed the fiont desk on first day but never was told if it was looked at. Besides that everything else was very nice, would stay again.
Genuine Expedia guest review
Other trip Mar 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice, awesome location!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had a last minute business Tripp come up, and I needed a room to sleep three. The room was perfect! Kitchen area was really nice, two nice queen beds and a pull out in the couch which turned out to be not to bad. Room was clean, bedding smelled clean, bathroom and shower was nice and clean. One of my co workers made the comment that he goes for hockey games and said he will be booking at this location next time!!
Genuine Expedia guest review
Other trip Feb 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Home2 Suites a Must"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was was in a great location, great part of town, and easy to find. Within long walking distance to both downtown and Vanderbilt. Many nice restaurants and bars available with just a short walk.
Genuine Expedia guest review
Other trip Feb 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellant"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was excellant for our needs. The shuttle service was great, we parked our car and never had to move it untill we left. The hotel clerk Shavonne was wonderful. Treated us like family.
Genuine Hotels.com guest review
2 night trip Feb 15, 2014
Bill Shane
US
5.0 / 5Outstanding
"Really nice and close to good food too."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very big room for the money. Will definitely stay here again. Staff was very good as well.
Genuine Expedia guest review
Other trip Feb 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Cant wait to stay here again!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Shuttle service was slower than anticipated, but it does run until midnight.
Genuine Hotels.com guest review
1 night trip Feb 7, 2014
A Traveler
US
3.0 / 5Good
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Facility and staff were very nice. Thought the parking fee was to high. Reserved a smoking room but one was not available at check-in.
Genuine Expedia guest review
Other trip Feb 4, 2014
A Traveler
US
3.0 / 5Good
"If you like cold showers this is the place for you"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The staff was very polite but they are having serious plumbing issues for a new hotel. I was there 2 nights and never got a hot shower even trying various times during the day.
Genuine Expedia guest review
Other trip Jan 20, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect.
Genuine Hotels.com guest review
1 night business trip Jan 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Few hiccups with a nice surpise"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Over all the hotel is pretty nice. The interior itself is decorated interestly. The staff was super nice and accomidating. We had some issues regarding waiting on our rooms to be cleaned but were given drink tickets to the bar and then eventually tickets to the breakfast buffet for our time. Upon examination of our rooms we found the cleanliness to be somewhat lacking and after a causal comment to the manager, we were told after we went out he would go clean it and would have a surprise for us in the morning. The morning came and there was a refunded bill under the door of the room that was the worse off. All in all I WILL continue using this establishment.
Genuine Hotels.com guest review
Response by Home2 Suites by Hilton Nashville Vanderbilt
Hi SGT Smith , I am writing to confirm that you stayed with the Home2 Suites at Vanderbilt. Based on your review, it sounds like the hotel you stayed at had a bar; our Home2 does not have a bar. It seelims you stayed with our sister property the HGI. Either way, we appreciate the review for either hotel and we hope to see you again soon.
1 night trip with friends Dec 31, 2013
SGT Smith
US
5.0 / 5Outstanding
"Great hotel centrally located."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel. European style. Very comfortable. Will use chain in future.
Genuine Expedia guest review
Other trip Dec 30, 2013
David
US
3.0 / 5Good
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
Stayed here last year and it was so much nicer. Unsure of what's happened in a year but chances are we will chose another hotel next year.
Genuine Hotels.com guest review
2 night family trip Nov 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Can I just live here?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Greatest place I have stayed in Nashville, and I'm here 4 or 5 times a year. Full kitchen was wonderful. Within walking distance if a ton of great restaurant and bars.
Genuine Expedia guest review
Other trip Dec 16, 2013
cody
US
5.0 / 5Outstanding
"Great room and shuttle to downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were worried about being so far from downtown but their free shuttle was awesome. Plus you are veu close to music row and midtown so plenty to do around the hotel too. The service was great, the room was spacious and we would definitely stay at this hotel again.
Genuine Hotels.com guest review
2 night romance trip Dec 7, 2013
Ryan c
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was confusing which hotel was ours from parking deck because a sister hotel shared the deck. Once we figured out which hotel was ours everything was great
Genuine Hotels.com guest review
2 night family trip Nov 22, 2013
A Traveler
US
2.0 / 5Fair
"Overpriced"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was overpriced for the quality of room - only queen beds - parking was $20 - lobby and entrance was very unimpressive. Very friendly staff though.
Genuine Hotels.com guest review
1 night trip Nov 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Service and Breakfast!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very happy with the cleanliness, staff and location! Will definitely be back again! Great trip!!!!
Genuine Hotels.com guest review
2 night trip Nov 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel all around"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very impressed with this hotel expecially for the price. My roommate and I drove spontaneously to Nashville for a night and booked this hotel on the way down. We were a little worried but upon arrival we were very happy about our decison. The shuttle driver was great to us and made sure he was taking us to the best nightlife spots. Close to all the bars! Our rooms were nice and clean and I loved the shower.
Genuine Hotels.com guest review
1 night trip with friends Nov 16, 2013
Trisha
US
4.0 / 5Excellent
"Over priced but still nice"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a nice hotel but really overpriced. It was suppose to be a suite but it was really small. We had hair in the shower and instead of them coming to clean it or giving us a free night they just gave us free parking. Which was $20/day. We were only there for one night. They had great breakfast and a nice indoor pool.
Genuine Hotels.com guest review
1 night business trip Nov 16, 2013
charlisha
US
5.0 / 5Outstanding
"Would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed here for my honeymoon. The shuttle is awesome with a 3 mi radius you can easily get to downtown! We used it a ton. Decent breakfast bar. The service was great - awesome staff. They nene were there for our honeymoon and left us a gift in our room. Clean rooms and have everything you need except hair dryers! I would stay again for sure.
Genuine Hotels.com guest review
3 night trip Nov 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location. Comfortable beds."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Although it is walking distance to Vanderbilt, there are great local bars and restaurants nearby. It is also in a quiet location and easy access to downtown Nashville and Broadway Ave. The staff is very friendly and accommodating. Division street is the place to stay!
Genuine Expedia guest review
Other trip Nov 16, 2013
L. Moorman
US
5.0 / 5Outstanding
"Excellent room design"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A lot of planning must have been done to maximize the amount of usable space in the room. Our stay was excellent.
Genuine Hotels.com guest review
2 night trip Nov 8, 2013
Steve
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews