All hotels in Warsaw, Poland
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereReception: Wilcza 35/41 St. No. 10, Wilcza, Warsaw, Masovia, 00-521, Poland, ‏‎800-491-6126
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3.5 / 5Good

Score breakdown (from 18 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    3.3
  • Comfort
    3.8
  • Condition
    3.7
  • Neighborhood
    4.1
1.0 / 5Poor
"Not understanding to special circumstances"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
No services were given, but no refund was issued either. I explained the special circumstances to the hotel and they would not help me, even with a partial refund.
Genuine Hotels.com guest review
1 night trip Jul 17, 2014
KJ
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Was unsure about it but apartment was lovely and clean and spacious, great location 10 min walk to the centre, staff were really helpful!
Genuine Venere guest review
Other trip Jul 19, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Extremely central, ideal for a lovely stay in Warsaw. Very clean and warm apartment, very easy to communicate with staff if needed. Loved it!
Genuine Venere guest review
Other trip Apr 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient location and comfortable stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I was surprised to see that the hotel on Wilcza was actually a studio unit! We had to pick up the keys at a different location (the main office about 5 min walking distance from the actual room we rented and a bit tricky to find it) which was rather unusual. We traveled to Warsaw by train which got delayed and so we were late to get the keys to the apartment. We called the office to notify them we would be later and the lady who answered our call was super nice, accommodating and waited for us until we got there. She also suggested a few things to see while in Warsaw. The studio we rented was on the 5th floor in the apartment building. It was really nicely decorated and very comfortable. The bathroom had washer and shower. The kitchen was really nicely designed with the small fridge and also dishes if one chose to cook there. The whole unit/studio was really comfortable. It is also conveniently located, 15 min walking distance from the Warsaw Central train station, 25-30 min walking distance to the older part of town. The only few things I think might have made the stay better was the fact that we could not adjust the heat in the apartment so it got really hot in there (we were staying there in December) and so we opened the windows at night but since the apartment is located on a rather busy street, it was a bit loud. Overall, it was a great stay and experience!!!
Genuine Hotels.com guest review
2 night trip with friends Dec 13, 2012
Ewa
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    4.0
The room was clean and tidy, situated near the train station and only 20 mins from the airport by taxi. But the check in office is not located at the appartment and need to locate that by ourselves after check in which is a bit time wasting. The bed is a sofa bed, which is unexpected because we intentionally dont want a sofa bed.
Genuine Venere guest review
Other trip Oct 3, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Very good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location. Close to all the facilities. Stores, grocery, cafes, subway, Palac Kultury, Politechnika.We discovered a very charming little street called Nowy Swiat that we strongly reccomend.
Genuine Expedia guest review
Other trip Oct 2, 2014
Agnes
CA
3.0 / 5Good
"Great apartment not so good location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Apartment was very nice but we booked 2 rooms of 4 people together and ended up being at 2 separate locations. The service was very friendly when we got there but the reception is also in a different location to the apartments. The link hotels.com sent me to the apartment was not where we needed to check in so we had 2 pointless trips which is annoying when you are carrying lots of suitcases. Apartments were fantastic value though.
Genuine Hotels.com guest review
1 night trip Jun 25, 2014
Joe
GB
3.0 / 5Good
"Could have been better"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
This apartment could easily have been so much better. It was spacious, in a great location ( we were on Wilcza street) for bus transport to the major attractions.. But it was let down by poor attention to detail. The sheets on the bed were too small and had some tears in them, we only got two towels; no bath mats, washers or drying cloths. The lack of a bath mat was a concern as the shower was quite high and we almost slipped several times stepping out of the shower. No microwave or toaster. There was a washing machine but you needed a special 'knack' to open the lid. A couple of times we thought we would not be able to get our clothes out. We were given a unit in a slightly different location to that shown on the web site - that was not a problem but this fact is not stated on the web site. Finding the office to pick up the key was a bit of an issue - you really need a phone to call them to get two separate codes to reach the office. But, the above issues aside the apartment worked well for us. It's just that with a bit of attention to detail this could have been a great apartment.
Genuine Hotels.com guest review
3 night family trip May 24, 2014
A Traveler
AU
5.0 / 5Outstanding
"great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyed the location. The condition of the room was very decent for this price
Genuine Hotels.com guest review
1 night trip Apr 13, 2014
Marcel
IE
3.0 / 5Good
"good location but room was mouldy"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The apartment was in a good location walking distance to the metro station, the the apartment was mouldy and the sink in the bathroom was blocked. The office staff where helpful but we found the office a little hard to find.
Genuine Hotels.com guest review
2 night family trip Apr 2, 2013
Richard
AU

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    -
  • Neighborhood
    4.0
posizione ottima reception scomoda ed inutile lontana dalla struttura quindi se non hai una sim impossibile comunicare e nella descrizione non è descritto tale disagio. mancano cose essenziali in cucina dotazione scarsa asciugamani stracci posate piatti tovagle nonchè asciugamani. peccato .nessuno ti chiama se hai bisogno di qualcosa considerando che la reception è inutile . da sconsigliare a chi va in comitiva delusa . non dalla posizione, ma dalla mancata assistenza
Genuine Venere guest review
Other trip Apr 3, 2015
A Traveler
IT
4.0 / 5Excellent
"Appartement confortable bien situé"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Appartement confortable mais le lit grince un peu. Il serait bon de rajouter une cafetière dans la chambre et de mettre une fiche explicative pour faire fonctionner le Wi-Fi [activation du petit boîtier mural] à chaque connexion.
Genuine Hotels.com guest review
4 night romance trip Dec 10, 2014
A Traveler
FR
4.0 / 5Excellent
"Tolles Apartment"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Sehr sauber, sehr hohe Qualität. Sehr zu empfehlen. Servicequalität war ok - Wichtig: Anreisedetails anfordern, da schwierig zu finden.
Genuine Hotels.com guest review
3 night trip Jun 12, 2014
A Traveler
CH
1.0 / 5Poor
"My worst experience"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
The Service was very bad. At first they could not deliver the keys as I was arriving after 10:00 p.m. in due time to 11.30 defined on the hotel page as latest key delivery. I was given another room with an electronic key, which was good. I arrived at about 10:45. I could not enter the correct key, and while entering, the power went off. I could not reach anyone at the phone having to bang the door and some students helped me in. Finally arriving at the room, it smelled terribly due to humidity or something. This was really bad. Stay away from this company! Stay away from apartments without 24 hr reception service for short stay!
Genuine Hotels.com guest review
4 night business trip Jun 2, 2014
Vidar Ingebretsen
NO
3.0 / 5Good
"OK"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Et rimelig alternativ, gansek nytt, rent og pent. God plass. Sterkt traffikert aveny på utsiden trekker ned.
Genuine Hotels.com guest review
1 night trip with friends Dec 11, 2013
Atle
NO
4.0 / 5Excellent
"Hyvä sijainti"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hinta/laatusuhde kohdillaan huoneistosta löytyi kaikki tarpeellinen, hiljainen.
Genuine Hotels.com guest review
3 night trip with friends Sep 12, 2013
A Traveler
FI
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Oct 8, 2014
A Traveler
TW
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night trip with friends Jun 30, 2014
Christian Stoltenberg
DK
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