"inconvenient located comfort"
The hotel is very comfortable with excellent service. The ONLY gripe I have is its remote location which none of the Taxi drivers know. Lucky I paid attention the first stay here and guided the Taxi drivers to the hotel. Once there they will drive you to the BTS train station any time you are ready and will pick you up when you call them from the station. […] You can walk about 5 min to a street with local restaurants and 7eleven. I would stay here again if my main hotels of choice are not available. I prefer to be able to walk to venues and train stations. Read moreGenuine Hotels.com guest review
"tucked away and hard to reach"
great hotel, great service but too bad for the location which is far removed and hard to findGenuine Hotels.com guest review
"Convenient located Gem"
Like the location as it is close to any venues but removed from the hustle and loud traffic. Rooms are huge, spotless and wireless works great. Hotel staff is very friendly and helpful. I have stayed here every time in Chiang Mai (two or more times a year) and will continue to use this great hotel.Genuine Hotels.com guest review
"Clean & Comfortalbe"
A good hotel for the price, clean, comfortable, not in a bad area. I'd stay againGenuine Expedia guest review
stayed 2 nights. nice front desk lady staff. saw 1 lady boy front desk staff, may represent thailand one of feature. dress and look like a lady, when spoke like a man at that time u realize. location back alley a little hard for the first time but not difficiult because easy to remeber the entrance blocks of main street, then just follow through. near […] or not far from where u want to go. hotel travel service or program or tour young lady good, easy for us to see what we want in the city. Read moreGenuine Hotels.com guest review
"Great Hotel! Lousy location"
The hotel and it's friendly staff were great!!! And the free breakfeast was one of the nicest I've come across in S.E.Asia.... The one and only problem with the place is it's location. Difficult for taxis to find.,, tucked deep in a maze of alleys off a not pedestrian friendly mini highway, there is no place to walk to from the hotel, none of the street […] life, busy sidewalk culture that makes Bangkok so special. Good for business travelers but I wouldn't recommend it to tourists. Read moreGenuine Hotels.com guest review
Internet wasn't working half the time I was there. When it was working, extremely slow.Genuine Hotels.com guest review
I checked into two dirty rooms. I complained and finally got upgraded. The room was large but the smell was horrible. There is a lack of leadership and staff training. This could be a good hotel but needs a lot of work.Genuine Expedia guest review
Location -out of the way...you depend on the hotel tuk tuk to get by... Hotel Management have very- VERY -basic knowledge of English and do not make an effort to hear you....new Filipino staff that do not speak English or Thai - they did not understand each other! Room are good but TUK TUK driver the best!!! Very helpful, friendly and willing to help […] out - different from staff behind the desk Read moreGenuine Expedia guest review
"Unsatisfied on many fronts"
Cleanliness is poor, room was too small and run down. Nothing around the hotel and about a 10-15 minutes walk to the Skytrain.Genuine Hotels.com guest review
"Value for money!"
The stay was very relaxing. The staff very friendly and helpful. There is free hourly shuttle service to from bts train station. Must have hotel phone number to ring for shuttle pick up from station.Genuine Hotels.com guest review
"Not recommend this hotel"
1) very difficult to find this place, my taxi driver spent two hours to the hotel, he rang hotel but no body answer. 2) We stay two nights at this hotel, but only clean and change the shower towel for one day.Genuine Hotels.com guest review
"Good standard, tough location"
Very good standard for the price. Located 200m from main road, so not for people who can't make the walk, or who don't want to wait for the complimentary tuktuk. Taxis do not pass by outside, and you'll need to give clear directions to any taxi driver who takes you to the hotel - "Sathorn Soi 11", then direct driver to take right turn opposite 7/11 […] store (a seemingly insignificant street and quite narrow). Read moreGenuine Expedia guest review
"Er on a budget..it's ok"
It's on Sathorn, very hard to find .. Best to tell the driver 'Soi 13, Sathorn'. Nothing much to say just that the hotel needs some TLC... If you're on a budget it's great! It's no five star..Genuine Expedia guest review
We booked this hotel for a couple of nights between our year stay in Cambodia and flying back to the UK from Bangkok. We had an interesting time finding the place, however this was nothing to do with the hotel itself but a maps issue on my phone! Once we got there, rather late at night, it was amazing to be told we had been upgraded as the hotel was […] at full capacity. Managed to order room service which was quick and friendly. Food was okay considering typically inflated hotel prices. Our room was very good, although there was an unpleasant smell in the bathroom that appeared to come from the fan. We later figured out it was probably the general ventilation as parts of the city smelled the same. The location was actually very convenient for the city centre. We went there with no specific plans or agenda, so we took our time and did everything on foot. But if you had places to be, I'm sure you would find the central location very convenient. The staff were friendly and helpful, one was amazingly so. They were more than happy to store our bags after we checked out as our flight wasn't until the evening. All in all, for the money we paid, it was a great deal. Were we to go to Bangkok again, we would definitely consider this hotel again. Read moreGenuine Hotels.com guest review
"Good quality, difficult location"
Modern, comfortable, spacious and clean. High standard rooms. Unbeatable value for money. Surasak BTS is a 10min walk, and getting here by taxi is easy enough - tell the taxi driver "Sathorn Soi 11", and then ask him to turn right down Yaek 4 when you see the 7/11. Go to the hotel's website for an accurate location map. Surasak BTS is just a couple […] of stops from Silom and the river, and four stops from Siam (Paragon mall). The hotel offers a complimentary shuttle (tooktook) to Surasak, but it's often quicker to walk. Taxis do not typically pass by the hotel. The hotel charges 500baht for a replacement plastic card key, which I thought was extortionate, considering they're virtually cost less and certainly free at every other hotel. Don't take the risk of losing yours, and simply inconvenience the hotel by leaving your card at reception every time you leave. I stayed here for two months and got used to the location, which could be daunting for a first time visitor to the city. The area is very safe and especially quiet at night too. There are no political protests in this area. Read moreGenuine Hotels.com guest review
"Great budget hotel with rooftop pool"
Stayed at h-residence twice now. It's a good budget option. Tucked away on a nice quiet street. Free shuttle to bts or about an 8 minute walk. So many people seem to give a bad review on location which could only be a problem if you are lazy. All staff at the hotel were very friendly and helpful and even remembered me the second time around. The roof […] top pool is pleasant and unusual for a budget hotel in this location. The western breakfast isn't that nice but eat the Asian breakfast and you will enjoy it. My only bad comment is the hotel looks a bit tired. Just needs a repaint and i would rate it higher. I have recommended this hotel to friends. Enjoy your stay! Read moreGenuine Hotels.com guest review
"Average Hotel in unfortunate location."
The hotel per se is an average hotel --which for Bangkok standard means you can find most other hotels to be better than this. The location is just a quick 10 minute walk from Sathorn road, down a couple of minor alleys. But the staff was very unhelpful with directions both when I arrived and was looking for the hotel, and when I asked directions after […] I checked in and was heading out to the city. After a couple of days I realized that it was relatively easy to find, despite their lack of clarity on both the address and when giving direction. Read moreGenuine Expedia guest review
"Disappointing after you've seen photos"
The hotel is in a difficult place to get to and it has potential to be very comfortable inside but it is clear everything has been done in a hurry. The first room we went to had sheets with red and brown stains so we changed rooms. Room was ok but simple things could have been done to improve the quality of the experience e.g. not turning off the air […] conditioning as soon as we left the room every time. Just generally, the paintwork is shoddy and some of the furniture is broken or damaged. This place would be fine if it were 10 dollars cheaper but given that we were going around in budget hotels/ youth hostels and we paid less and got better value for our money, I could not recommend this place. P.S. there are absolutely no restaurants in the hotel (apart from room service which is comically expensive) or around here (not an exaggeration) - you have to take a tuk tuk or a taxi. Read moreGenuine Expedia guest review
"had a good time but...."
I have spent really good time with my wife there for 1 week but the main problem of this hotel is the location. Very hard to find it and every evening we have to struggle to find it. Room was good. Time to time they clean the room very properly but the telephone was not working well. After informing about it several times also they couldnt fix it. But […] their sercice was ok ok type. Need some more receptionist s who can speak english well. In overall, I likedito stay there as it has a classic and sophisticated look everywhere. Read moreGenuine Hotels.com guest review
"Cheap n decent hotel with a nice rooftop pool"
In terms of location, have to walk at least 10-15 mins to the nearest skytrain (Surasak BTS). OK if the weather is not too hot. Walking back at nite via the short route can be scary as not very well lite. But for such a low rate for a room with a rooftop pool, you might want to compromise. I know this hotel is just less than 2 years old. However, maintainance […] of the room not very well kept. The door to the shower room is damaged though. Read moreGenuine Expedia guest review
Friendly & helpful staff, not he easiest of places to find. Room small but clean & comfortable. Overall good experience & a good hotel for the budget.Genuine Hotels.com guest review
"Average nice stay"
New hotel still needs improvement. Staff is nice but breakfast is below average.. Stay here only if u are not getting anything good. Else always try to stay near pratunam margGenuine Expedia guest review
"Best for low budgets and silence seekers!"
The location of hotel is good in terms of distance from main boulevard which makes it a bit quite place. The reception is very kind and caring. There was need to put some deodorant in the corridors with some kinda smell however the room condition was overall good. The only issue i faced was a big group of students were staying the second night i was […] there and some of them were chit chatting till 3am in the corridor and i was overhearing with lots of disturbance..i think this the hotel management can easily improve by informing some of the large groups to stay quite and to respect the comfort of others too. I would recommend the hotel very much; if you compare the price with others in the area it is one o the best option Read moreGenuine Expedia guest review
"top +++ service"
personal thank you to entire staff, 100% corpative from cleaning lady till genral manger. problem, may taxie driver have trobel finding, far from shops, partely made uo by free tug tug, i got a promotion price not bad if not to expencive for my pocket. need a clock in rooms, alredy sugested to manger finley if after staing ther and you are a happy with […] the service asked for the manger, and tell him. few min of your time, but anybudy that prived and excelent servic deserve a personal thank you. have a nice day henrik. Read moreGenuine Expedia guest review
Excellent customer service, nice hotel environment, worth staying, tut tut service to MRT station, a bit isolatedGenuine Hotels.com guest review
"Budget hotel value for money"
During my stay (08 nites) was disappointed that the management didn't assert the authority over the " unbearable loud noises and screams eg during check- in... in the night and checkout in the morning also gathering in one of the room to 0200hr / 0300hr " created by different students groups from PRC. For info: groups only stayed one / two nites. Brought […] to the attention of the duty personnel ( he did his best ) but to no avail...For personal safety its quite uncomfortable to see "SIGNS...BEWARE OF SNATCH THIEF" outside the hotel and along a short stretch (Soi 13) if you wished to walk out to the main road. .Lack of basic housekeeping such as cleanliness of room and shower area. Read moreGenuine Hotels.com guest review
"Ta avstand fra dette hotellet!!"
Kom til hotellet hvor jeg hadde booket mine 4 siste netter i Bangkok, og så viste det seg i resepsjonen at rommet mitt ikke var ledig alikevel. Fikk spm om jeg ville ta et annet rom, og plutselig ble jeg kjørt av hotelles tuktuk til et annet HOTELL, søsterhotellet, som lå midt i slummen av Bangkok. Frekk resepsjonist, tuktuken kræsjet i bilen foran […] på veien og hotellet var absolutt ikke noe av det jeg så på nett og ble belastet for. Addet 1500 kr og endte opp på luksuriøs 5 stjerners i hjertet av Bangkok. MYE bedre!! (Centara Watergate Pavillion) Nei, styr unna folkens. Værste jeg har vært med på! Read moreGenuine Hotels.com guest review
とても気に入り今回、2回目の宿泊です。 BTSのスラサック駅に近い立地で、 都心にも、チャオプラヤ川にも近い為、 観光や買い物に大変便利です。 ささやかながらも、テラスで朝食も取れます。 Wi-Fiが個室では遅くて使えませんでしたが、 ロビーでは問題なく使えます。 ホテルの規模も、 大きすぎず従業員もフレンドリーです。 コスパの高い為、次回も利用を考えています。Genuine Hotels.com guest review
Bodde her bare en natt og det var mer enn nok. Nede i resepsjonen så det ikke så ille ut, men oppe på rommet var det værre. Fryktelig skittent overalt. Ble også møtt med et krav om depositum på 1000 baht, noe som ikke ble nevnt ved bestilling. Internett var det også dårlig med, veldig tregt nett!Genuine Hotels.com guest review
시설도 깔끔하고 직원도 친절해서 좋았다 날씨가 무더운 날에는 수영장을 이용하는 것도 나쁘지 않다Genuine Hotels.com guest review
"Good stay, worth the price"
A bit walking distance to BTS, quiet environment, nice room & facility, hospitable staff & service; Next to graveyard, it's better to choose room not facing it, it'd would be more satisfying if the swimming pool is not brokenGenuine Hotels.com guest review
La piscine était HS quand nous sommes venus, ce qui enlève le peu d'intérêt de l'endroit. Mefiez vous des promos.Genuine Hotels.com guest review
"Отель на 3"
Отель находится не далеко от метро. Очень большой минус для нас очень жесткая кровать.Genuine Hotels.com guest review
"Prøv et annet hotell"
Vi ankom H-Residence etter en lang flytur, og hadde betalt for en ekstra natt for å kunne sjekke inn ved ankomst. Dette ble mottatt svært dårlig av de i resepsjonen, og vi er i tvil om vi fikk det rommet vi betalte for. Vi tok ikke dette opp da språkbarrieren her var enda større enn den vi ellers møtte i Bangkok. Takbassenget, som vi hadde sett på bildene, […] var mindre og stusseligere enn det vi hadde fått inntrykk av på hjemmesiden deres. Kanskje 7*5 meter, og poolbaren, som hotellet reklamerer med, var stengt under hele oppholdet. Frokosten var blodfattig, med veldig små mengder mat til ganske store grupper mennesker. Concierge tjenesten er ikke til å stole på (lurte oss for 1600 baht). Dette hotellet er sikkert fint for forretningsfolk i området, som de fleste gjestene også var, men ikke noe for folk på ferie. Read moreGenuine Hotels.com guest review
チェックイン時刻から3時間も前に着いたが、すんなりチェックインさせてくれた。 アーリーチェックインは有料と記載があったが、特に請求もされなかった。 駅からちょっと距離があるが、トゥクトゥクサービスが定時刻にあるので便利。 チェックアウトの時大きな荷物があったが、トラックで運んでくれた。 スタッフは総じて親切な感じ。 朝食は遅く行くと、料理が無くなる。 でも美味しかった。Genuine Hotels.com guest review
alles super, die Zimmer waren sehr ordentlich. Es gab jeden Tag neue Handtücher. Die Duschen sind der Hammer.Genuine Expedia guest review
Good hotel. It is clean, the rooms are quite big and the service is very good. Unfortunately, the hotel is situated in a dark alley, so it feels uncomfortable when you walk outside in the dark. To solve this, the hotel had a tuktukservice, which is really thoughtful. The location is generally quite good; it's a short walk to the skytrain and there's […] a 7eleven nearby. For such an hotel, with good quality, it is very cheap and worth a stay. Read moreGenuine Hotels.com guest review
"Personale gentile e albergo delizioso"
Abbiamo soggiornato 3 giorni e ci siamo trovati molto bene. La camera era esattamente come rappresentata in foto e i servizi descritti (aria condizionata, tv, frigo e cassaforte) erano tutti presenti. Personale molto gentile, simpatico e disponibile. L'hotel non rimane sulla strada principale, il primo giorno difatti abbiamo fatto un pò fatica a trovarlo, […] ma in una stradina all'interno lunga circa 1 km. Il personale dell'hotel ci ha accompagnato 2 volte con il tuk tuk alla strada principale gratis. Gentilissimi. Molto felici del soggiorno, lo consigliamo vivamente! Read moreGenuine Expedia guest review
服务很好很热情 还有tutu车接送到bts站 房间也很棒 性价比超高 就是地图 酒店给的地址不好找 足足找了2小时才找到Genuine Hotels.com guest review
"전혀 편리하지 않은 호텔의 위치"
호텔 위치 - 호텔 위치는 정말 찾기 어렵습니다. 수라삭 역에서 한 30분을 헤매이다 다른 호텔에 들어가서 물어 물어 겨우 찾았습니다. 골목 골목에 위치해 있어 서면으로 설명하기 어려운 곳입니다.또한, 근처에 편의 시절이 없어서 불편합니다. 편의점과 주변 식당을 이용하기 위해서는 최소 10분이상을 걸어야 합니다. 호텔 편의 시설 - 와이파이 속도가 상당히 느립니다. 답답할 정도로로. 수영장이 있다고 하지만 이용해 보지 않았습니다. 서비스 품질 - 아침에 일하는 직원과 저녁에 일하는 직원들 사이에 인수인계가 되지 않는듯 합니다. 택시 예약을 했는데 확인만 3번을, 투숙 기간연장을 했는데 아침에 전화가 와서 언제 체크 아웃 […] 할꺼냐고 묻더라고요. 직원들은 친절하나 불편함은 있었습니다. 객실/ 호텔의 청결함 - 객실은 깨끗하나 냄새가 너무 났습니다. 특히 화장실에서 알 수 없는 냄새가 투숙 기간 내내 괴롭혔습니다. Read moreGenuine Hotels.com guest review
习惯了两天 就好找了 饶了很久 不过真的很便宜 很大房间Genuine Hotels.com guest review
Alles gutGenuine Hotels.com guest review
hotellet ligger i ett farligt område enligt min sambos bror som kör taxi i Bangkok han letade på ett annat hotell på ett bättre ställe och mycket bättre och prisGenuine Hotels.com guest review
"hintatasoon nähden hyvä."
Hintatasoon nähden hyvä, hotelli osittain remontissa. Taksin oli vähän vaikea tunnistaa osoitetta, joten soitto hoteliin ja puhelin kuskille niin sai thaiksi ajo-ohjeet. Ja uima-allas 9.krs:ssa oli tosi kiva.Genuine Hotels.com guest review
"Très bon hotel"
Un peu dur à trouver proche de la station chong nonsi. Petit déjeuner copieux pour 235 bahts par personne. Personnels très gentils et attentionnés. Les chambres sont propres, Tv écran plat, grande salle de bain. On y retournera sur !!!Genuine Hotels.com guest review
Vi skulle stanna 3 nätter och hade betalat i förväg. Men vi stannade bara en natt för vi gillade inte läget, frunosten, personalen eller rummet.... Vi hittade inte till hotellet och vi hade försökt att Maila dagen innan för att få beskrivning. Vi fick inget svar. Vi frågade lokalbefolkningen om hjälp flera gånger och ingen visste vårt det låg. Vi fick […] hjälp 2 ggr att ringa till hotellet, men receptionisten var urdålig på att förklara och kunde inte så mkt thai. När vi checkade ut så var det ingen som frågade varför vi ville checka ut två nätter tidigare. Inga leenden el serviceminded folk på det hotellet alls. Read moreGenuine Hotels.com guest review
Das Hotel ist ranzig.....alles Mögliche geht oder ist schon kaputt. Es ist unglaublich wie unfähig das Personal ist. Die einfachsten Dinge in Englisch werden nicht verstanden. Selbst das Bestellen eines Taxis zum Flughafen lief völlig schief. Und das in einer Metropole wie Bangkok. Aber was will man auch für ca. 23 Euro die Nacht und das noch über Silvester […] erwarten!!! Die Lage ist eigentlich echt ok. 10min zu Fuss bis zur Haltestelle der S-Bahn, wo im Übrigen alles super funktioniert und modern ist. Von da aus geht es ruckzuck in alle Stadtteile. Wer nicht viel erwartet, ist mit diesem Hotel ganz gut bedient!!! Read moreGenuine Hotels.com guest review
Billigt men mkt smutsiga rum och personalen försökte bara luras hela tiden. Tex när jag ville ha taxi till flygplatsen. Taxi med taxameter kommer om 30 min, taxi med mkt dyrare fast pris kommer om 5 min. De visste att jag hade bråttom så hade inget val. Dålig stilGenuine Hotels.com guest review
Nice hotel and friendly staff.Genuine Hotels.com guest review
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