All hotels in Bangkok, Thailand
1 room, 2 adults
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48 Sathorn 11 (Junction #4), South Sathorn Rd., Sathorn, Bangkok, Bangkok, 10120, Thailand, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 170 reviews)

Average rating for:

  • Cleanliness
    3.5
  • Service
    3.5
  • Comfort
    3.5
  • Condition
    3.3
  • Neighborhood
    2.7
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3.0 / 5Good
"Too central"
The hotel is in the central neigborhouud but is inside alleys so its hard to get in and out...is a 15min walk to the main road and at night its too dark.other thannthst its an amazing place. Good staff.nice roof terrace, value for money.
Genuine Expedia guest review
Other trip Mar 24, 2015
Jonathan
US
4.0 / 5Excellent
"H-Residence."
The hotel is in a small alley about a 15 minutes walk from the Surasak BTS (skytrain) station. Some hotel staff are more friendly than others. Hotel provides free tuk-tuk service to the Surasak BTS but the tuk-tuk is out of service most of the time. The 2 PM check-in time is rather inconvenient and the small swimming pool closes very early (6 PM). There are cheap washing machines very close to the hotel.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Amy
US
1.0 / 5Poor
"We will not save money on cheap hotels in Bangkok"
We found price of this hotel very friendly, booked it for 2 days. On arrival found smell of old food in reception area which was terrible. Cleanness of the room unacceptable, dust everywhere. Looks like they forgot to change bed linen, many yellow spots on bed sheets unknown origin, finally we left this hotel in 1 hour after arrival.
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
Zakhar
US
4.0 / 5Excellent
"inconvenient located comfort"
The hotel is very comfortable with excellent service. The ONLY gripe I have is its remote location which none of the Taxi drivers know. Lucky I paid attention the first stay here and guided the Taxi drivers to the hotel. Once there they will drive you to the BTS train station any time you are ready and will pick you up when you call them from the station. You can walk about 5 min to a street with local restaurants and 7eleven. I would stay here again if my main hotels of choice are not available. I prefer to be able to walk to venues and train stations.
Genuine Hotels.com guest review
4 night trip Aug 1, 2014
Raymond M
US
4.0 / 5Excellent
"tucked away and hard to reach"
great hotel, great service but too bad for the location which is far removed and hard to find
Genuine Hotels.com guest review
2 night trip Jul 13, 2014
raymond M
US
5.0 / 5Outstanding
"Convenient located Gem"
Like the location as it is close to any venues but removed from the hustle and loud traffic. Rooms are huge, spotless and wireless works great. Hotel staff is very friendly and helpful. I have stayed here every time in Chiang Mai (two or more times a year) and will continue to use this great hotel.
Genuine Hotels.com guest review
1 night trip Aug 4, 2014
Raymond, M
US
4.0 / 5Excellent
"Clean & Comfortalbe"
A good hotel for the price, clean, comfortable, not in a bad area. I'd stay again
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
US
3.0 / 5Good
The WiFi connection is bad, The room was not cleaned well, plenty of hair on the ground . The airconditionning was blowing directly on the bed and was not at all easy to sleep with the airconditionning on. The receptionnist was not welcoming at all.
Genuine Venere guest review
Other trip Feb 7, 2014
A Traveler
US
4.0 / 5Excellent
We had a pleasant stay at the H-Residence hotel. It cost us a bit to find it (the taxi driver didn't know the address and there is another hotel with the same name, from the same property) but once there our experience was overall very good. Nice room, clean and beautiful, good bathroom and friendly service and staff. The only not so positive points: a view over a cemetery (though we could see a stunning panorama over the sunset) and that one day when we came back the room was not cleaned - but we reported it and it was immediately made up in a very efficient way. Finally, it is to be noted that it is great value for money, and very close to areas like Silom to go out for dinner and drinks.
Genuine Venere guest review
Other trip Jan 13, 2014
A Traveler
US
3.0 / 5Good
"inexpensive hotel"
stayed 2 nights. nice front desk lady staff. saw 1 lady boy front desk staff, may represent thailand one of feature. dress and look like a lady, when spoke like a man at that time u realize. location back alley a little hard for the first time but not difficiult because easy to remeber the entrance blocks of main street, then just follow through. near or not far from where u want to go. hotel travel service or program or tour young lady good, easy for us to see what we want in the city.
Genuine Hotels.com guest review
2 night trip Oct 18, 2013
yang yang
US
4.0 / 5Excellent
"Great Hotel! Lousy location"
The hotel and it's friendly staff were great!!! And the free breakfeast was one of the nicest I've come across in S.E.Asia.... The one and only problem with the place is it's location. Difficult for taxis to find.,, tucked deep in a maze of alleys off a not pedestrian friendly mini highway, there is no place to walk to from the hotel, none of the street life, busy sidewalk culture that makes Bangkok so special. Good for business travelers but I wouldn't recommend it to tourists.
Genuine Hotels.com guest review
2 night business trip Oct 12, 2013
G.Foley
US
4.0 / 5Excellent
"Poor internet"
Internet wasn't working half the time I was there. When it was working, extremely slow.
Genuine Hotels.com guest review
5 night business trip Jul 22, 2013
A Traveler
US
3.0 / 5Good
"Needs improvement"
I checked into two dirty rooms. I complained and finally got upgraded. The room was large but the smell was horrible. There is a lack of leadership and staff training. This could be a good hotel but needs a lot of work.
Genuine Expedia guest review
Other trip Jul 18, 2013
Rich
US
3.0 / 5Good
"unfriendly"
Location -out of the way...you depend on the hotel tuk tuk to get by... Hotel Management have very- VERY -basic knowledge of English and do not make an effort to hear you....new Filipino staff that do not speak English or Thai - they did not understand each other! Room are good but TUK TUK driver the best!!! Very helpful, friendly and willing to help out - different from staff behind the desk
Genuine Expedia guest review
Other trip Jun 19, 2013
A Traveler
US
5.0 / 5Outstanding
I can say honestly the place was great and I would stay in this hotel again. I had no problems what so ever. Walking to MRT is easy and getting around I found easy also. Night markets are walking if you can if not just one station away and a 7-11 close by. I will be back
Genuine Venere guest review
Other trip Apr 21, 2013
A Traveler
US
2.0 / 5Fair
"Unsatisfied on many fronts"
Cleanliness is poor, room was too small and run down. Nothing around the hotel and about a 10-15 minutes walk to the Skytrain.
Genuine Hotels.com guest review
1 night trip Apr 7, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Ok Location. 20 Minute walk to Chong Nonsi BTS"
Staff were friendly and helpful. Location good although it wasn't close to the main road but behind St Louis Hospital through a couple of back roads. Hotel had its own Tuk Tuk service that could drop you to the main road or Makasan BTS (the nearest) at certain times free of charge. Useful if it is raining. Taxi from Chong Nonsi BTS to the Hotel is approx 45 Baht. Tuk Tuk can be much more so be careful to ask the fare before you get in a Tuk Tuk. Close to Saphan Taksin Pier (1 Stop from Makkasan BTS) where boat services run to Asiatique and Khao San Road. Plenty of Motorcycle Taxi as well. Plenty of local food in the road next to the Hospital, just outside the 7 Eleven. Chong Nonsi one stop on the BTS to Sala Deng. Plenty of Bars and action at night and Shopping Mall. Hotel has a swimming pool on the 9th floor with nice views. Price of the hotel was competitive. Computer available for guest use in the lobby but staff will not print anything for you unless they can email to you. (I know, complicated.) Just ask them to explain it to you. Security is good. Combination safe in the room. Had no problems with that. Just watch the window seals when it rains heavily. And mosquitoes in the lobby. Wi fi has improved since my last visit. Routers can be seen on the ceilings of each corridor. Camera's on each corridor floor as well. Two bottles of complimentary water are delivered to your room by the cleaners every day. I haven't used the room service so i cannot comment. Enjoy.
Genuine Expedia guest review
Other trip Apr 14, 2015
Spike
GB
5.0 / 5Outstanding
"great hotel with friendly staff"
Good hotel and staff very friendly, just hotel location was hard to find !! Rooms was excellent with a nice view of Bangkok!!!
Genuine Hotels.com guest review
2 night trip with friends Feb 27, 2015
william
AS
2.0 / 5Fair
"NOTHING SPECIAL"
To far from main street, nothing around just private houses with walls. laundry too expensive, swimming pool and around not clean. Internet horrible.
Genuine Hotels.com guest review
15 night trip Feb 2, 2015
A Traveler
IE
1.0 / 5Poor
"Totally unimpressed."
Very petty on everything. Unfriendly staff.
Genuine Hotels.com guest review
5 night business trip Feb 11, 2015
Kamsani
AS
2.0 / 5Fair
"Deep in the alley."
The hotel was ok but locate deep in the alley so a bit of a walk to BTS station Or to find some street food or 7/11.
Genuine Hotels.com guest review
7 night trip with friends Jan 19, 2015
A Traveler
AS
4.0 / 5Excellent
"Worth the effort to find"
After using so many means of transportation to get from Ko Tao to Bangkok, it was a frustrating when H-Residence was hard to find. Even restaurant owners one street away (parallel) did not know how to get there or where it was. There is also a H-Hertiage hotel near by and can get a little confusing. Upon arrive there seemed to be no real bother by the hotel staff that we had been searching for hours . Staff: only some understand english, not very smily but overall ok. While we stayed, there was some malfunctions with the room key (card) but was handled quickly every time. 24 hour front desk is a plus. Room and bed are great. I finally had a comfortable rest in Thailand. TV ok but not many channels, Pool is very nice & clean (salt water). Hours should be extented as it only runs from around 8:30 ish to 6 pm. Breakfast was good. For the price I was really pleased with this hotel. Would definately recommend it. I don't really recommend the taxi service, prices are too high.
Genuine Expedia guest review
Other trip Feb 4, 2015
Fran
CA
2.0 / 5Fair
"Watch out for the staff."
While the rooms seem like they are half finished, they are nice enough and comfortable. The biggest problem with the hotel are the people who run the tours, they will over charge you for everything. Also, do not use the same people and their taxi service, they do not run their taxi with a meter and will charge you triple the regular fare.
Genuine Expedia guest review
Other trip Jan 28, 2015
Ryan
CA
2.0 / 5Fair
"A difficult location at BKK especially for BTS"
The general experience was only fair. The location was difficult, even taxi drivers have a hard time locating it. Definitely NOT a nice place to be walking around at night! Staff are generally nice! Don't order taxi from their taxi service, go to the counters to order it through them instead (Big difference in prices) Room hygiene should improve for higher comfort level.
Genuine Expedia guest review
Other trip Jan 5, 2015
Kenny
HK
3.0 / 5Good
"Value for money!"
The stay was very relaxing. The staff very friendly and helpful. There is free hourly shuttle service to from bts train station. Must have hotel phone number to ring for shuttle pick up from station.
Genuine Hotels.com guest review
2 night romance trip Nov 27, 2014
A Traveler
AU
1.0 / 5Poor
"Not recommend this hotel"
1) very difficult to find this place, my taxi driver spent two hours to the hotel, he rang hotel but no body answer. 2) We stay two nights at this hotel, but only clean and change the shower towel for one day.
Genuine Hotels.com guest review
2 night romance trip Oct 26, 2014
Desmond
AU
4.0 / 5Excellent
"Good standard, tough location"
Very good standard for the price. Located 200m from main road, so not for people who can't make the walk, or who don't want to wait for the complimentary tuktuk. Taxis do not pass by outside, and you'll need to give clear directions to any taxi driver who takes you to the hotel - "Sathorn Soi 11", then direct driver to take right turn opposite 7/11 store (a seemingly insignificant street and quite narrow).
Genuine Expedia guest review
Other trip Jul 14, 2014
Nick
AU
3.0 / 5Good
"Er on a budget..it's ok"
It's on Sathorn, very hard to find .. Best to tell the driver 'Soi 13, Sathorn'. Nothing much to say just that the hotel needs some TLC... If you're on a budget it's great! It's no five star..
Genuine Expedia guest review
Other trip Jul 10, 2014
ola
GB
5.0 / 5Outstanding
"excellent place"
we have been travelling throughout SE Asia for 6 weeks and have two more to go. Bangkok has been our hub city between stops and we have been using H-Residence each time. I LOVE their pool and find myself having a hard time leaving it each time. the staff are very nice besides maybe some unhappy ones on the Sunday we checked in but even that wasnt bad. maybe they were just tired so not particularly a Thai welcome that time. they have a tuk tuk that will take you very close to the train every half hour just ask a minute or two ahead of the hour or half hour mark so they know you want it. have one more return this trip, making five total, and will be back!!
Genuine Hotels.com guest review
2 night trip Jun 2, 2014
mmxxii
AS
4.0 / 5Excellent
"Comfy beds"
Its worth to stay with this reasonable price! Hint -- just the hotel address in Thai, its much easier for the taxi driver to find !
Genuine Hotels.com guest review
2 night trip May 14, 2014
I&J
AS
4.0 / 5Excellent
"Great location to tour Bangkok"
Although a lot of tourist stay at sukumbit area, this hotel is also nice location to tour Bangkok. 2stops to Si lom. Close to river. I prefer this hotel because very quiet and local. Taking breath with swimming pool on the roof. It was nice start of day.
Genuine Hotels.com guest review
5 night trip May 1, 2014
Tanaka
AS
4.0 / 5Excellent
"pretty good"
They really do try to look after ppl there, even more than the triple priced high end hotel that I went to next. The rooms are not perfect I mean just a few chips of paint off etc but everything is perfectly clean, location is not that good but they will drive you to the main road on ev half hour, food is ript off, so its an ok place.. nice rooms and helpful staff
Genuine Hotels.com guest review
2 night business trip Mar 19, 2014
ozadam
AS
5.0 / 5Outstanding
"Great Value"
We booked this hotel for a couple of nights between our year stay in Cambodia and flying back to the UK from Bangkok. We had an interesting time finding the place, however this was nothing to do with the hotel itself but a maps issue on my phone! Once we got there, rather late at night, it was amazing to be told we had been upgraded as the hotel was at full capacity. Managed to order room service which was quick and friendly. Food was okay considering typically inflated hotel prices. Our room was very good, although there was an unpleasant smell in the bathroom that appeared to come from the fan. We later figured out it was probably the general ventilation as parts of the city smelled the same. The location was actually very convenient for the city centre. We went there with no specific plans or agenda, so we took our time and did everything on foot. But if you had places to be, I'm sure you would find the central location very convenient. The staff were friendly and helpful, one was amazingly so. They were more than happy to store our bags after we checked out as our flight wasn't until the evening. All in all, for the money we paid, it was a great deal. Were we to go to Bangkok again, we would definitely consider this hotel again.
Genuine Hotels.com guest review
2 night trip Feb 3, 2014
Parky
GB
4.0 / 5Excellent
"Good quality, difficult location"
Modern, comfortable, spacious and clean. High standard rooms. Unbeatable value for money. Surasak BTS is a 10min walk, and getting here by taxi is easy enough - tell the taxi driver "Sathorn Soi 11", and then ask him to turn right down Yaek 4 when you see the 7/11. Go to the hotel's website for an accurate location map. Surasak BTS is just a couple of stops from Silom and the river, and four stops from Siam (Paragon mall). The hotel offers a complimentary shuttle (tooktook) to Surasak, but it's often quicker to walk. Taxis do not typically pass by the hotel. The hotel charges 500baht for a replacement plastic card key, which I thought was extortionate, considering they're virtually cost less and certainly free at every other hotel. Don't take the risk of losing yours, and simply inconvenience the hotel by leaving your card at reception every time you leave. I stayed here for two months and got used to the location, which could be daunting for a first time visitor to the city. The area is very safe and especially quiet at night too. There are no political protests in this area.
Genuine Hotels.com guest review
12 night family trip Jan 23, 2014
A Traveler
AU
4.0 / 5Excellent
"Great budget hotel with rooftop pool"
Stayed at h-residence twice now. It's a good budget option. Tucked away on a nice quiet street. Free shuttle to bts or about an 8 minute walk. So many people seem to give a bad review on location which could only be a problem if you are lazy. All staff at the hotel were very friendly and helpful and even remembered me the second time around. The roof top pool is pleasant and unusual for a budget hotel in this location. The western breakfast isn't that nice but eat the Asian breakfast and you will enjoy it. My only bad comment is the hotel looks a bit tired. Just needs a repaint and i would rate it higher. I have recommended this hotel to friends. Enjoy your stay!
Genuine Hotels.com guest review
2 night trip Jan 16, 2014
James Judson
GB
3.0 / 5Good
"Where is it?"
The directions on the website refer to Soi 11 and intersection 4....but don't say that you have to go 200m down the road at intersection 4 to a hotel not visible from soi11. There is a sign near the intersection for Heritage, which appears to be the parent hotel, but nothing for H-Residence. Driving around in a taxi after your flight at midnight, when very tired, is no fun. Surely the hotel can improve both it's street signage and it's website directions.
Genuine Hotels.com guest review
5 night trip Dec 28, 2013
Kenneth
AS
3.0 / 5Good
"Average Hotel in unfortunate location."
The hotel per se is an average hotel --which for Bangkok standard means you can find most other hotels to be better than this. The location is just a quick 10 minute walk from Sathorn road, down a couple of minor alleys. But the staff was very unhelpful with directions both when I arrived and was looking for the hotel, and when I asked directions after I checked in and was heading out to the city. After a couple of days I realized that it was relatively easy to find, despite their lack of clarity on both the address and when giving direction.
Genuine Expedia guest review
Other trip Oct 10, 2013
A Traveler
HK
4.0 / 5Excellent
"Good hotel, good location"
It is good for the budget hotel but the wifi is quite poor in room
Genuine Hotels.com guest review
2 night romance trip Sep 11, 2013
Bee
AS
2.0 / 5Fair
"Disappointing after you've seen photos"
The hotel is in a difficult place to get to and it has potential to be very comfortable inside but it is clear everything has been done in a hurry. The first room we went to had sheets with red and brown stains so we changed rooms. Room was ok but simple things could have been done to improve the quality of the experience e.g. not turning off the air conditioning as soon as we left the room every time. Just generally, the paintwork is shoddy and some of the furniture is broken or damaged. This place would be fine if it were 10 dollars cheaper but given that we were going around in budget hotels/ youth hostels and we paid less and got better value for our money, I could not recommend this place. P.S. there are absolutely no restaurants in the hotel (apart from room service which is comically expensive) or around here (not an exaggeration) - you have to take a tuk tuk or a taxi.
Genuine Expedia guest review
Other trip Sep 11, 2013
A Traveler
GB
3.0 / 5Good
"The yardstick of how high a hotel charges"
If this hotel stood on South Sathorn main road, the price for a room for one night would skyrocket; was the room bigger, it would soar. The thing is this hotel has what it takes to be a good hotel; room service, restaurants, smiling staff, wonderful neighborhood, and timely cleaning service. However, it is far away from the main road, so you should be careful when you walk around at night (there's no street light in the neighborhood at night) or you'd better take a taxi; again at night you cannot find a decent place to grab a bite, you can't help using room service. Moreover, the room is small and stuffy; wifi is erratic. As you know, there is always a catch. Therefore, I think if you are a daytime traveller, this is a good choice; on the other hand, if you like a nightlife, you'd better consider the second option.
Genuine Hotels.com guest review
2 night trip Aug 18, 2013
Bruce
AS
3.0 / 5Good
"Seems like a not finished hotel."
Everything was ok, but there is an overall feeling of an I-don't-care-owner. WI-FI was very unstable in the room.
Genuine Hotels.com guest review
3 night business trip Aug 16, 2013
Bobzikmaster
AS
4.0 / 5Excellent
"had a good time but...."
I have spent really good time with my wife there for 1 week but the main problem of this hotel is the location. Very hard to find it and every evening we have to struggle to find it. Room was good. Time to time they clean the room very properly but the telephone was not working well. After informing about it several times also they couldnt fix it. But their sercice was ok ok type. Need some more receptionist s who can speak english well. In overall, I likedito stay there as it has a classic and sophisticated look everywhere.
Genuine Hotels.com guest review
8 night romance trip Jun 13, 2013
shuvrojiy
AU
3.0 / 5Good
"Cheap n decent hotel with a nice rooftop pool"
In terms of location, have to walk at least 10-15 mins to the nearest skytrain (Surasak BTS). OK if the weather is not too hot. Walking back at nite via the short route can be scary as not very well lite. But for such a low rate for a room with a rooftop pool, you might want to compromise. I know this hotel is just less than 2 years old. However, maintainance of the room not very well kept. The door to the shower room is damaged though.
Genuine Expedia guest review
Other trip May 6, 2013
Anthony
SG
3.0 / 5Good
"Friendly Staff."
Friendly & helpful staff, not he easiest of places to find. Room small but clean & comfortable. Overall good experience & a good hotel for the budget.
Genuine Hotels.com guest review
2 night trip Apr 17, 2013
Gary
GB
3.0 / 5Good
"Average nice stay"
New hotel still needs improvement. Staff is nice but breakfast is below average.. Stay here only if u are not getting anything good. Else always try to stay near pratunam marg
Genuine Expedia guest review
Other trip Apr 6, 2013
A Traveler
IN
3.0 / 5Good
"Best for low budgets and silence seekers!"
The location of hotel is good in terms of distance from main boulevard which makes it a bit quite place. The reception is very kind and caring. There was need to put some deodorant in the corridors with some kinda smell however the room condition was overall good. The only issue i faced was a big group of students were staying the second night i was there and some of them were chit chatting till 3am in the corridor and i was overhearing with lots of disturbance..i think this the hotel management can easily improve by informing some of the large groups to stay quite and to respect the comfort of others too. I would recommend the hotel very much; if you compare the price with others in the area it is one o the best option
Genuine Expedia guest review
Other trip Apr 1, 2013
khattak
GB
5.0 / 5Outstanding
"top +++ service"
personal thank you to entire staff, 100% corpative from cleaning lady till genral manger. problem, may taxie driver have trobel finding, far from shops, partely made uo by free tug tug, i got a promotion price not bad if not to expencive for my pocket. need a clock in rooms, alredy sugested to manger finley if after staing ther and you are a happy with the service asked for the manger, and tell him. few min of your time, but anybudy that prived and excelent servic deserve a personal thank you. have a nice day henrik.
Genuine Expedia guest review
Other trip Mar 9, 2013
henrik
AU
4.0 / 5Excellent
Excellent customer service, nice hotel environment, worth staying, tut tut service to MRT station, a bit isolated
Genuine Hotels.com guest review
3 night trip Oct 12, 2012
LEE
GB
2.0 / 5Fair
"Budget hotel value for money"
During my stay (08 nites) was disappointed that the management didn't assert the authority over the " unbearable loud noises and screams eg during check- in... in the night and checkout in the morning also gathering in one of the room to 0200hr / 0300hr " created by different students groups from PRC. For info: groups only stayed one / two nites. Brought to the attention of the duty personnel ( he did his best ) but to no avail...For personal safety its quite uncomfortable to see "SIGNS...BEWARE OF SNATCH THIEF" outside the hotel and along a short stretch (Soi 13) if you wished to walk out to the main road. .Lack of basic housekeeping such as cleanliness of room and shower area.
Genuine Hotels.com guest review
7 night trip Aug 31, 2012
A Traveler
SG

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Für 2 Nächte Ok"
Zimmer sind alt und sehen dementsprechend aus. Für mich zu weit vom BTS(Skytrain) zu entfernt. Aber es gibt ein kostenloses tuk tuk das einen jede volle Stunde fährt. Für 2 Tage Nächte ok
Genuine Hotels.com guest review
3 night trip with friends Apr 11, 2015
Ralf
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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