"inconvenient located comfort"
The hotel is very comfortable with excellent service. The ONLY gripe I have is its remote location which none of the Taxi drivers know. Lucky I paid attention the first stay here and guided the Taxi drivers to the hotel. Once there they will drive you to the BTS train station any time you are ready and will pick you up when you call them from the station. […] You can walk about 5 min to a street with local restaurants and 7eleven. I would stay here again if my main hotels of choice are not available. I prefer to be able to walk to venues and train stations. Read moreGenuine Hotels.com guest review
"tucked away and hard to reach"
great hotel, great service but too bad for the location which is far removed and hard to findGenuine Hotels.com guest review
"Convenient located Gem"
Like the location as it is close to any venues but removed from the hustle and loud traffic. Rooms are huge, spotless and wireless works great. Hotel staff is very friendly and helpful. I have stayed here every time in Chiang Mai (two or more times a year) and will continue to use this great hotel.Genuine Hotels.com guest review
stayed 2 nights. nice front desk lady staff. saw 1 lady boy front desk staff, may represent thailand one of feature. dress and look like a lady, when spoke like a man at that time u realize. location back alley a little hard for the first time but not difficiult because easy to remeber the entrance blocks of main street, then just follow through. near […] or not far from where u want to go. hotel travel service or program or tour young lady good, easy for us to see what we want in the city. Read moreGenuine Hotels.com guest review
"Great Hotel! Lousy location"
The hotel and it's friendly staff were great!!! And the free breakfeast was one of the nicest I've come across in S.E.Asia.... The one and only problem with the place is it's location. Difficult for taxis to find.,, tucked deep in a maze of alleys off a not pedestrian friendly mini highway, there is no place to walk to from the hotel, none of the street […] life, busy sidewalk culture that makes Bangkok so special. Good for business travelers but I wouldn't recommend it to tourists. Read moreGenuine Hotels.com guest review
Internet wasn't working half the time I was there. When it was working, extremely slow.Genuine Hotels.com guest review
I checked into two dirty rooms. I complained and finally got upgraded. The room was large but the smell was horrible. There is a lack of leadership and staff training. This could be a good hotel but needs a lot of work.Genuine Expedia guest review
Location -out of the way...you depend on the hotel tuk tuk to get by... Hotel Management have very- VERY -basic knowledge of English and do not make an effort to hear you....new Filipino staff that do not speak English or Thai - they did not understand each other! Room are good but TUK TUK driver the best!!! Very helpful, friendly and willing to help […] out - different from staff behind the desk Read moreGenuine Expedia guest review
"Unsatisfied on many fronts"
Cleanliness is poor, room was too small and run down. Nothing around the hotel and about a 10-15 minutes walk to the Skytrain.Genuine Hotels.com guest review
We booked this hotel for a couple of nights between our year stay in Cambodia and flying back to the UK from Bangkok. We had an interesting time finding the place, however this was nothing to do with the hotel itself but a maps issue on my phone! Once we got there, rather late at night, it was amazing to be told we had been upgraded as the hotel was […] at full capacity. Managed to order room service which was quick and friendly. Food was okay considering typically inflated hotel prices. Our room was very good, although there was an unpleasant smell in the bathroom that appeared to come from the fan. We later figured out it was probably the general ventilation as parts of the city smelled the same. The location was actually very convenient for the city centre. We went there with no specific plans or agenda, so we took our time and did everything on foot. But if you had places to be, I'm sure you would find the central location very convenient. The staff were friendly and helpful, one was amazingly so. They were more than happy to store our bags after we checked out as our flight wasn't until the evening. All in all, for the money we paid, it was a great deal. Were we to go to Bangkok again, we would definitely consider this hotel again. Read moreGenuine Hotels.com guest review
"Good quality, difficult location"
Modern, comfortable, spacious and clean. High standard rooms. Unbeatable value for money. Surasak BTS is a 10min walk, and getting here by taxi is easy enough - tell the taxi driver "Sathorn Soi 11", and then ask him to turn right down Yaek 4 when you see the 7/11. Go to the hotel's website for an accurate location map. Surasak BTS is just a couple […] of stops from Silom and the river, and four stops from Siam (Paragon mall). The hotel offers a complimentary shuttle (tooktook) to Surasak, but it's often quicker to walk. Taxis do not typically pass by the hotel. The hotel charges 500baht for a replacement plastic card key, which I thought was extortionate, considering they're virtually cost less and certainly free at every other hotel. Don't take the risk of losing yours, and simply inconvenience the hotel by leaving your card at reception every time you leave. I stayed here for two months and got used to the location, which could be daunting for a first time visitor to the city. The area is very safe and especially quiet at night too. There are no political protests in this area. Read moreGenuine Hotels.com guest review
"Great budget hotel with rooftop pool"
Stayed at h-residence twice now. It's a good budget option. Tucked away on a nice quiet street. Free shuttle to bts or about an 8 minute walk. So many people seem to give a bad review on location which could only be a problem if you are lazy. All staff at the hotel were very friendly and helpful and even remembered me the second time around. The roof […] top pool is pleasant and unusual for a budget hotel in this location. The western breakfast isn't that nice but eat the Asian breakfast and you will enjoy it. My only bad comment is the hotel looks a bit tired. Just needs a repaint and i would rate it higher. I have recommended this hotel to friends. Enjoy your stay! Read moreGenuine Hotels.com guest review
"Average Hotel in unfortunate location."
The hotel per se is an average hotel --which for Bangkok standard means you can find most other hotels to be better than this. The location is just a quick 10 minute walk from Sathorn road, down a couple of minor alleys. But the staff was very unhelpful with directions both when I arrived and was looking for the hotel, and when I asked directions after […] I checked in and was heading out to the city. After a couple of days I realized that it was relatively easy to find, despite their lack of clarity on both the address and when giving direction. Read moreGenuine Expedia guest review
"Disappointing after you've seen photos"
The hotel is in a difficult place to get to and it has potential to be very comfortable inside but it is clear everything has been done in a hurry. The first room we went to had sheets with red and brown stains so we changed rooms. Room was ok but simple things could have been done to improve the quality of the experience e.g. not turning off the air […] conditioning as soon as we left the room every time. Just generally, the paintwork is shoddy and some of the furniture is broken or damaged. This place would be fine if it were 10 dollars cheaper but given that we were going around in budget hotels/ youth hostels and we paid less and got better value for our money, I could not recommend this place. P.S. there are absolutely no restaurants in the hotel (apart from room service which is comically expensive) or around here (not an exaggeration) - you have to take a tuk tuk or a taxi. Read moreGenuine Expedia guest review
"had a good time but...."
I have spent really good time with my wife there for 1 week but the main problem of this hotel is the location. Very hard to find it and every evening we have to struggle to find it. Room was good. Time to time they clean the room very properly but the telephone was not working well. After informing about it several times also they couldnt fix it. But […] their sercice was ok ok type. Need some more receptionist s who can speak english well. In overall, I likedito stay there as it has a classic and sophisticated look everywhere. Read moreGenuine Hotels.com guest review
"Cheap n decent hotel with a nice rooftop pool"
In terms of location, have to walk at least 10-15 mins to the nearest skytrain (Surasak BTS). OK if the weather is not too hot. Walking back at nite via the short route can be scary as not very well lite. But for such a low rate for a room with a rooftop pool, you might want to compromise. I know this hotel is just less than 2 years old. However, maintainance […] of the room not very well kept. The door to the shower room is damaged though. Read moreGenuine Expedia guest review
Friendly & helpful staff, not he easiest of places to find. Room small but clean & comfortable. Overall good experience & a good hotel for the budget.Genuine Hotels.com guest review
"Average nice stay"
New hotel still needs improvement. Staff is nice but breakfast is below average.. Stay here only if u are not getting anything good. Else always try to stay near pratunam margGenuine Expedia guest review
"Best for low budgets and silence seekers!"
The location of hotel is good in terms of distance from main boulevard which makes it a bit quite place. The reception is very kind and caring. There was need to put some deodorant in the corridors with some kinda smell however the room condition was overall good. The only issue i faced was a big group of students were staying the second night i was […] there and some of them were chit chatting till 3am in the corridor and i was overhearing with lots of disturbance..i think this the hotel management can easily improve by informing some of the large groups to stay quite and to respect the comfort of others too. I would recommend the hotel very much; if you compare the price with others in the area it is one o the best option Read moreGenuine Expedia guest review
"top +++ service"
personal thank you to entire staff, 100% corpative from cleaning lady till genral manger. problem, may taxie driver have trobel finding, far from shops, partely made uo by free tug tug, i got a promotion price not bad if not to expencive for my pocket. need a clock in rooms, alredy sugested to manger finley if after staing ther and you are a happy with […] the service asked for the manger, and tell him. few min of your time, but anybudy that prived and excelent servic deserve a personal thank you. have a nice day henrik. Read moreGenuine Expedia guest review
Excellent customer service, nice hotel environment, worth staying, tut tut service to MRT station, a bit isolatedGenuine Hotels.com guest review
"Budget hotel value for money"
During my stay (08 nites) was disappointed that the management didn't assert the authority over the " unbearable loud noises and screams eg during check- in... in the night and checkout in the morning also gathering in one of the room to 0200hr / 0300hr " created by different students groups from PRC. For info: groups only stayed one / two nites. Brought […] to the attention of the duty personnel ( he did his best ) but to no avail...For personal safety its quite uncomfortable to see "SIGNS...BEWARE OF SNATCH THIEF" outside the hotel and along a short stretch (Soi 13) if you wished to walk out to the main road. .Lack of basic housekeeping such as cleanliness of room and shower area. Read moreGenuine Hotels.com guest review
Good hotel. It is clean, the rooms are quite big and the service is very good. Unfortunately, the hotel is situated in a dark alley, so it feels uncomfortable when you walk outside in the dark. To solve this, the hotel had a tuktukservice, which is really thoughtful. The location is generally quite good; it's a short walk to the skytrain and there's […] a 7eleven nearby. For such an hotel, with good quality, it is very cheap and worth a stay. Read moreGenuine Hotels.com guest review
服务很好很热情 还有tutu车接送到bts站 房间也很棒 性价比超高 就是地图 酒店给的地址不好找 足足找了2小时才找到Genuine Hotels.com guest review
"전혀 편리하지 않은 호텔의 위치"
호텔 위치 - 호텔 위치는 정말 찾기 어렵습니다. 수라삭 역에서 한 30분을 헤매이다 다른 호텔에 들어가서 물어 물어 겨우 찾았습니다. 골목 골목에 위치해 있어 서면으로 설명하기 어려운 곳입니다.또한, 근처에 편의 시절이 없어서 불편합니다. 편의점과 주변 식당을 이용하기 위해서는 최소 10분이상을 걸어야 합니다. 호텔 편의 시설 - 와이파이 속도가 상당히 느립니다. 답답할 정도로로. 수영장이 있다고 하지만 이용해 보지 않았습니다. 서비스 품질 - 아침에 일하는 직원과 저녁에 일하는 직원들 사이에 인수인계가 되지 않는듯 합니다. 택시 예약을 했는데 확인만 3번을, 투숙 기간연장을 했는데 아침에 전화가 와서 언제 체크 아웃 […] 할꺼냐고 묻더라고요. 직원들은 친절하나 불편함은 있었습니다. 객실/ 호텔의 청결함 - 객실은 깨끗하나 냄새가 너무 났습니다. 특히 화장실에서 알 수 없는 냄새가 투숙 기간 내내 괴롭혔습니다. Read moreGenuine Hotels.com guest review
习惯了两天 就好找了 饶了很久 不过真的很便宜 很大房间Genuine Hotels.com guest review
Alles gutGenuine Hotels.com guest review
hotellet ligger i ett farligt område enligt min sambos bror som kör taxi i Bangkok han letade på ett annat hotell på ett bättre ställe och mycket bättre och prisGenuine Hotels.com guest review
"hintatasoon nähden hyvä."
Hintatasoon nähden hyvä, hotelli osittain remontissa. Taksin oli vähän vaikea tunnistaa osoitetta, joten soitto hoteliin ja puhelin kuskille niin sai thaiksi ajo-ohjeet. Ja uima-allas 9.krs:ssa oli tosi kiva.Genuine Hotels.com guest review
"Très bon hotel"
Un peu dur à trouver proche de la station chong nonsi. Petit déjeuner copieux pour 235 bahts par personne. Personnels très gentils et attentionnés. Les chambres sont propres, Tv écran plat, grande salle de bain. On y retournera sur !!!Genuine Hotels.com guest review
Vi skulle stanna 3 nätter och hade betalat i förväg. Men vi stannade bara en natt för vi gillade inte läget, frunosten, personalen eller rummet.... Vi hittade inte till hotellet och vi hade försökt att Maila dagen innan för att få beskrivning. Vi fick inget svar. Vi frågade lokalbefolkningen om hjälp flera gånger och ingen visste vårt det låg. Vi fick […] hjälp 2 ggr att ringa till hotellet, men receptionisten var urdålig på att förklara och kunde inte så mkt thai. När vi checkade ut så var det ingen som frågade varför vi ville checka ut två nätter tidigare. Inga leenden el serviceminded folk på det hotellet alls. Read moreGenuine Hotels.com guest review
Das Hotel ist ranzig.....alles Mögliche geht oder ist schon kaputt. Es ist unglaublich wie unfähig das Personal ist. Die einfachsten Dinge in Englisch werden nicht verstanden. Selbst das Bestellen eines Taxis zum Flughafen lief völlig schief. Und das in einer Metropole wie Bangkok. Aber was will man auch für ca. 23 Euro die Nacht und das noch über Silvester […] erwarten!!! Die Lage ist eigentlich echt ok. 10min zu Fuss bis zur Haltestelle der S-Bahn, wo im Übrigen alles super funktioniert und modern ist. Von da aus geht es ruckzuck in alle Stadtteile. Wer nicht viel erwartet, ist mit diesem Hotel ganz gut bedient!!! Read moreGenuine Hotels.com guest review
Billigt men mkt smutsiga rum och personalen försökte bara luras hela tiden. Tex när jag ville ha taxi till flygplatsen. Taxi med taxameter kommer om 30 min, taxi med mkt dyrare fast pris kommer om 5 min. De visste att jag hade bråttom så hade inget val. Dålig stilGenuine Hotels.com guest review
Nice hotel and friendly staff.Genuine Hotels.com guest review
Hotel sale. Il y avait de la poussière de partout (même sur les murs) de la chambre. Sanitaire, douche, lavabo pas nettoyer une seule fois en 4 jours... Personnel pas agréable, la plupart ne parle pas l'anglais. Hotel très mal situer. Dans une rue pleines de rats qui fait peur la nuit. La navette en 4 jours je l'ai vue qu'une seule fois travailler... […] Et la réception refuse de nous appeler un taxi car il y a un surcoût. Déçue!!! N'y allez surtout pas Et j'ai oublier piscine. Jolie mais sans aspirateur dans l'eau. Et maximum on peut y aller a 4 personne. Pas de transat pas de place et vue imprenable sur leur traveau... Read moreGenuine Hotels.com guest review
"Accueil et personnel sympa"
Hôtel un peu excentré, mais service de tuktuk gratuit de l’hôtel pour nous déposer au Skytrain, Finalement avec le temps on faisait le trajet en marchant. A pied, possibilité d'aller jusqu'au fleuve et prendre un pass pour la journée pour 150 bht et ainsi accéder au watpho, chinatown, kaosan rd...Piscine de l’hôtel sympa sur le toit. Chambre propre, […] malgré le dessus du frigo un peu poussiéreux, la poignée de la salle de bain manquante, et le boitié de la clim qui ne s'ouvre pas MAIS qui fonctionne...attention à ne pas laisser l’hôtel dépérir. Il manque aussi quelques chaines de télé américaines ou européennes, après une bonne journée de visite se poser devant un film peut être agréable. J'y retournerai sans problèmes. Read moreGenuine Hotels.com guest review
"친절한 스탭, 그러나 절대로 추천할 수는 없는 호텔"
일단 호텔 위치는 뚝뚝 서비스가 있다고 하더라도 처음 찾아가기에는 무리가 있는 곳입니다. 호텔측에 미리 전화해서 픽업 서비스를 요청하시는 편이 좋습니다. 호텔 스탭들은 친절하고 편하지만 객실은 딱 비용을 지불하신 것만큼의 객실입니다. 더도 덜도 말고, 모텔 수준이라고 보시면 됩니다. 조식도 제공되지만 그것 또한 지불한 돈을 감안해야 할 정도입니다. 굉장히 나쁜 기억이 있지도 않았지만 여행지에서의 숙소로는 강력히 추천하기 어렵습니다.Genuine Hotels.com guest review
地點偏遠BTS, 整體一般Genuine Hotels.com guest review
친절하고 가격은 저렴한데 스테이크 너무 질기고 딱딱함..와이파이 잘안됨.Genuine Hotels.com guest review
L'emplacement de l'hotel n'est pas très pratique mais la navette mise à disposition pour aller jusqu'à BTS Surasac est bien pratique. Assez satisfait du séjour dans celui-ci.Genuine Hotels.com guest review
Das Hotel war an sich Super, nur der Service hätte besser bzw. freundlicher sein können! Die Lage des Hotel ist nicht die Beste aber mit dem Hotelshuttle kommt schnell zur Bahn womit man überall schnell hin kommt! Alles in allem ein gutes günstiges HotelGenuine Hotels.com guest review
"Bra hotell til den prisen"
God service og fine rom. Utrolig takbasseng!Genuine Hotels.com guest review
พนักงานบริการดีมากGenuine Hotels.com guest review
พนักงานบริการดีมาก มีรถบริการไปรถไฟลอยฟ้าด้วยGenuine Hotels.com guest review
hintatasoaan vastaava hotelli.Genuine Hotels.com guest review
There weren't many employees to help out. The hotel itself wasnt bad, only that it was a little difficult to find. The rooms were relatively clean but the hallways had a little weird odor. The real problem with the room wasthey were really different from the pictures shown on hotels.com . We also had a little trouble while we were checking in. The lock […] system was out of function and sometimes we couldnt get electricity after plugging in our key. The hotel was cheap, but would rather pay a little more for a better hotel Read moreGenuine Hotels.com guest review
Ett mycket prisvärt hotell, enda minus är läget.Genuine Hotels.com guest review
"Fint hotell med god service"
Likte hotellet veldig godt. Veldig fint basseng. God frokost og et stort pluss for gratis wifi som funker bra!Genuine Hotels.com guest review
작은 사이즈지만 깔끔했습니다. 청결도도 좋았고, 다만 샴푸와 바디제품을 잘 안채워줘서 아쉬웠지만.. 위치가 너무 외진 곳에 있어 이동할때 불편함이 좀 있었습니다. 하지만 전체적으로 깔끔하고 친절한 곳이었습니다.Genuine Hotels.com guest review
"Nice hotel in not so convenient location"
We enjoyed our stay here but realized that the location is not the best. Fortunately there's a shuttle tuk tuk going from the hotel to the subway and Main Street.Genuine Hotels.com guest review
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