All hotels in Split, Croatia
1 room, 2 adults
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Grabovceva širina 1Split21000Croatia, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 103 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Bad breakfast
  • Comfort
    Uncomfortable
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5.0 / 5Outstanding
"Would stay here again!"
Slept great in comfortable beds. Plenty of space and a great breakfast!
Genuine Hotels.com guest review
1 night family trip Feb 18, 2016
Rachel
US
5.0 / 5Outstanding
"Overnight in Split"
What a gem of a hotel! We phoned when we arrived (by car) in Split and the hotel sent Slobodan to help us park and then help us with our luggage through the narrow walking streets. He also made an excellent recommendation for dinner. Everyone on the staff was super friendly and helpful. Breakfast was great (eggs cooked to order!), and we loved the room with the walls of Diocletian's palace forming one of our room walls. Wifi was great and there was a wide range of tv stations in different languages. Loved being in the heart of the old city and appreciated the great service. Only wish we could have stayed longer!
Genuine Hotels.com guest review
1 night family trip Aug 8, 2015
Wilifred
US
4.0 / 5Excellent
"Great stay in Diocletian's Palace"
The hotel was difficult to find in the maze that is Diocletian's palace, but once I found it the first time then I had no problems finding my way home. Hotel is a little quirky in the floorplan, but overall it was a great stay.
Genuine Hotels.com guest review
1 night trip Jun 8, 2015
Thomas
US
4.0 / 5Excellent
"Nice hotel in old town"
Very nice hotel in a good location in the old town. Very friendly and helpful staff.
Genuine Expedia guest review
Other trip Jun 26, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Location."
Front desk staff-Ms. Tea and Mr. Slobodan were fantastic, friendly and helpful.They deserve a special thanks. Excellent location. However, I do have some comments for improvement: Finding the hotel was confusing-a clear route map from the bus/ferry/train station will be helpful when confirmed; Bed was too saggy/old-need new beds. Coffee maker in rooms will help. Got noisy-loud music- one night from one of the restaurants. Also,lift was too noisy.
Genuine Hotels.com guest review
4 night romance trip May 26, 2015
A Traveler
US
4.0 / 5Excellent
"In the heart of the 1700 year old palace."
Great hotel in fabulous location. Only downside was the nearby reconstruction of stone pavers in preparation for tourist season.
Genuine Expedia guest review
Other trip Mar 14, 2015
jay
US
4.0 / 5Excellent
"A Secret Gem"
We had an absolutely lovely evening in this hotel - and were sad it was just one. The location couldn't be better - hard to find it, but worth it once you do. The room was amazing, the bed comfortable, the marble/wood and fresh renovation made for a clean, almost pristine ambience. Wireless was awesome, lighting and water pressure made for a fantastic shower after weary traveling. Absolutely worth the rate.
Genuine Hotels.com guest review
1 night trip Sep 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Incredible design gem in the heart of the old city"
I had a great stay at the Heritage Luxury Hotel. At first I was bummed to be separated from my group of friends who were staying at different hotels, but it turned out I had picked the best one. I stayed in a junior suite that was very well appointed, comfortable and most of all beautiful. I could have stayed in the room all day! The hotel staff was incredibly helpful, especially Slobodan who went above and beyond to make sure my friends and I had everything we needed during our stay. I especially enjoyed learning a little Croatian history from him as well during some down time. The only downside to the hotel is that it is tucked away in a back alley of the Old City which made it very hard to find among the steps and the cobblestones. It's not accessible by car, though the taxi stand isn't far so it was only a problem on my way in and out with my suitcase. I plan to visit Split again and will definitely stay here again if possible.
Genuine Hotels.com guest review
3 night trip Aug 28, 2014
Athalie
US
5.0 / 5Outstanding
"amazing overall"
the friendliest staff --- amazing location. perfect room & accommodations.
Genuine Hotels.com guest review
1 night trip with friends Aug 8, 2014
Ola
US
5.0 / 5Outstanding
"Right where you want to be."
A little difficult to find but, when you do, it's well worth it. Location is perfect. Right in the palace within walking distance to everything. Hotel receptionist very helpful in recommending places to eat and organizing car service to the airport when requested. Rooms were on the small size but since you'll be out exploring the town, not an issue. Would not recommed this hotel with anyone afraid of stairs. Elevator is available but requires a half flight of stairs to get to your room. Overall, a stay again hotel.
Genuine Hotels.com guest review
3 night romance trip Oct 18, 2013
A Traveler
US
5.0 / 5Outstanding
"In the Heart of the City"
The Jupiter Luxury Hotel is one of my favorite hotels that I've stayed in, full stop. It is the complete package and located directly in the heart of Split's Old City. The rooms are beautifully decorated and meticulously clean. The linens and bedding are top notch, warm and inviting, and made for a very comfortable stay. The hotel staff were extraordinarily helpful and very welcoming; they even let us know where the Game of Thrones was being filmed while we visited!
Genuine Hotels.com guest review
1 night trip with friends Sep 27, 2013
Jamie
US
5.0 / 5Outstanding
very friendly staff and great location~~
Genuine Hotels.com guest review
1 night trip Sep 11, 2013
A Traveler
US
4.0 / 5Excellent
"Hotel inside Diocletian Palace"
It was short but great, staff were accommodating. Room was perfect size for one or couple, bathroom was newly renovated except no soap holder when showering. My only complain was the hallway carpet smells moldy and I believe they are in the process of renovating. The bed was saggy tho'. Overall, I would recommend this hotel, centrally located, great staff and worth staying for a night or 2.
Genuine Expedia guest review
Other trip Sep 5, 2013
Aris
US
4.0 / 5Excellent
A bit noisy and not convenient for transporting luggage. Room was fantastic and perfect location for sightseeing.
Genuine Hotels.com guest review
1 night family trip Aug 31, 2013
A Traveler
US
4.0 / 5Excellent
"Very nice hotel in the mddle of the old city"
I loved the Hotel, it was a nice surpraise. Recently remodeled, nice bathroom and the room was perfect. The personal in the hotel was extremely helpful. I would most definetly recommend this Hotel especially if you are staying for a short visit to Split, the Jupiter Hotel is right in the middle of everything so you don't spend extra time getting there.
Genuine Expedia guest review
Other trip Aug 29, 2013
Barbara
US
1.0 / 5Poor
"This is a hostel/B&B, NOT a luxury hotel."
You cannot pull up in a taxi since this place is behind the palace wall. So you pull up near it, and have to lug your bags through town, and through a bazaar of trinket sellers, and down an alley, and up many steps, and down another alley, to get to check-in. Check-in was delayed. Going to our room we had to take 2 elevators! Yes, there was an elevator transfer. We took one elevator, got off, walked down a hall, to get to another elevator, that took us to the floor our room was on. Not fun with bags. The room was tiny, there was nowhere to set our bags down. Our view was of a wall. The room smelled of urine. I could go on and on. The location is really good if you want to be in the middle of everything, but be prepared for all of the above downsides. We walked in and walked out. We spent a lot of money on 20 minutes of WiFi in our room, which we used to find another hotel that was true to its advertising, and really was a luxury hotel. They did show concern and were upset that they did not please us, and that we checked out immediately, but avoiding false advertising would fix that. We wasted a lot of time and money trusting this place would meet expectations. The people were nice, the hotel was NOT.
Genuine Hotels.com guest review
3 night romance trip Aug 15, 2013
A Traveler
US
3.0 / 5Good
"Nice hotel in center"
Nice rooms but shower does not have trays so always reaching in and out to get the soap or shampoo. Great location in old town a minute from the main port.
Genuine Expedia guest review
Other trip Jul 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Fantastic location with a lovely terrace"
The hotel is in the very heart of the Diocletian Palace. Our room (#500) had a lovely terrace and was very spacious.
Genuine Expedia guest review
Other trip Jul 8, 2013
Roberto
US
4.0 / 5Excellent
"Nice hotel in middle of old palace."
Small pleasant hotel. Staff both in lobby and restaurant extremely helpful. Rooms are very small and A/C and minibar could be colder. The staff had to call someone to help us older people carry the bags to and from the parking which is 5 to 10 min away.
Genuine Expedia guest review
Other trip Jul 2, 2013
Norm
US
2.0 / 5Fair
"Not luxury whatsoever"
Not a luxury hotel. Free Breakfast was terrible, A/C did not work (which is a major problem in Croatia in June). Staffing is minimal and inexperienced. Rooms were okay at best. Look elsewhere.
Genuine Hotels.com guest review
2 night trip with friends Jun 18, 2013
rich w
US

The following English reviews were posted by hotel guests from other countries:

3.0 / 5Good
The staff was very friendly and accommodating. The room was small but clean. The location was excellent. There were a few cockroaches in the room.
Genuine Hotels.com guest review
1 night trip Feb 18, 2016
Joseph
CA
4.0 / 5Excellent
Really cool hotel! Right next to the temple of Jupiter, and about 50m from the cathedral (make sure when you buy your ticket to go into the cathedral that you ask them to open the Jupiter temple, if it's not already open). Comfy and friendly and great location.
Genuine Hotels.com guest review
2 night trip Nov 19, 2015
Michael
IE
5.0 / 5Outstanding
"Old Town Gem"
We totally enjoyed our stay. Hotel location was fabulous, right in the heart of the Old Town. We had a room with a balcony overlooking a small square, the experience was memorable. Staff were exceptionally friendly & helpful. I would hope to be able to return in the near future.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2015
Patricia
IE
3.0 / 5Good
"left a bit to be desired"
This hotel left a bit to be desired. Great location and decent price, but tiny rooms where it is hard to walk around the bed, unfinished drywall in the halls, shady bathroom in the lobby, and my wife left a shirt in the room that they claim they did not find. The photos make the place look better than it is. Basic, not luxury.
Genuine Hotels.com guest review
2 night romance trip Oct 20, 2015
Raymond
IE
5.0 / 5Outstanding
"Great location. Terrific stmosphere!"
Ivan and Tea at the front desk were helpful in many ways. The best of Achapella singers perform in a 1700 year old part of Diclecian's Palace less than a one minute walk from the hotel door. Our room had great atmosphere that fits well into the ancient site. Tea arranged a guide for us and that made the entire area come alive with anecdotes and colorful parts of it's history. There were eight well travelled people in our group and every one loved the 3 day experience. Do not miss this part of Croatia! Ron K., Canada
Genuine Expedia guest review
Other trip Oct 7, 2015
Ron
CA
5.0 / 5Outstanding
"Lovely Hotel - Perfectly Located!"
Hotel was perfectly located and the staff were friendly! We had a huge hot tub in our room, which was great. Only concern was that I booked the room as it was advertised as sleeping 3, but the 2 single beds were in long narrow room with a very low ceiling so we had to crawl in and out of bed.
Genuine Hotels.com guest review
1 night trip with friends Aug 22, 2015
Euan
GB
4.0 / 5Excellent
"Perfect Location, good value"
Staff are very genuinen and are enthusiastic to make the best of your stay in the Hotel and Split. We did choose the smallest room available but the layout made getting round the bed challenging. Great choice for breakfast in two separate restaurants. Nothing to complain about apart from stubbing my toes on the bed every day.
Genuine Expedia guest review
Other trip Aug 17, 2015
Nick
GB
2.0 / 5Fair
"Very basic hotel in a good location"
This hotel is in the perfect location to explore the Old Town of Split. The hotel classes itself as a 4 star but it should barely pass for a 3 star. Everything is very basic including the staff at reception and the rooms. Starting positive, the bathroom was lovely and modern, however the room Itself needed some proper maintenance. The wallpaper behind the bed was peeling off in the several spots and just looked cheap and tacky along with all the furniture. Neither of the bed side lamps worked with both the switches falling apart to expose the wires! The hair dryer in the bathroom also came completely out of the casing, again leaving exposed wires and rendering it unsafe and not working. We were only there for one night and returned to the room around midnight so we told the reception staff on check out in the morning. Unfortunately, she didn't offer any apology or recompense after we explained the room condition and showed her photographs. A little disappointing after one of the most basic and awful breakfast ( terrible coffee, and the containers of hot good were tiny so we had to wait on them being refilled and then the eggs were totally unappetising). We were told we had been upgraded so I wouldn't like to see the condition of the room we had actually booked. This is very basic accommodation and even for location is not worth the price.
Genuine Hotels.com guest review
1 night romance trip Aug 1, 2015
Victoria
IE
4.0 / 5Excellent
"Great location"
Great location and very clean. Don't go if you are looking to enjoy the roof top hot tub which is shown in the pictures. It looks like it hasn't worked in ten years. Other then that a good place to stay.
Genuine Expedia guest review
Other trip Jun 2, 2015
steve
CA
5.0 / 5Outstanding
"Gorgeous hotel in fabulous location"
Stayed in a luxury double - not massive room but decent size and lovely bathroom. Also enjoyed the rooftop jacuzzi which you can book for an hour for free - stunning views.
Genuine Hotels.com guest review
2 night trip with friends Sep 8, 2014
A Traveler
GB
5.0 / 5Outstanding
"Prime Location / Very Helpful staff"
An unbeatable location for Split, and very helpful staff who went out of their way for us even during busy periods.
Genuine Hotels.com guest review
1 night trip Aug 18, 2014
Marko
AS
4.0 / 5Excellent
"Very nice place to stay"
My first experience staying in a hotel inside the Castle wall with a live museum I loved it. The only thing I found this place the smallest streets to move around (no taxi to the door) you have to walk everywhere within the old town I would do it again
Genuine Expedia guest review
Other trip Aug 19, 2014
Basil
AU
4.0 / 5Excellent
"Comfortable Hotel"
Staff were attentive and helpful, rooms comfortable and clean, food good - only downside was the noise which meant I got no sleep! Good choice for a party but not great when you need to get up and do business the next day!
Genuine Hotels.com guest review
2 night business trip Jul 25, 2014
Ann
GB
5.0 / 5Outstanding
"Superior location"
Very superior in every way.
Genuine Hotels.com guest review
1 night trip Jun 9, 2014
Cookie
IE
5.0 / 5Outstanding
"Location couldn't be better"
If you are interested in staying in the heart of historic Split, you couldn't ask for anything better than inside the Diocletian Palace. We only spent a night but feel like we got a few days worth of sight-seeing in due to the ideal location near the waterfront and center of old town. Excellent restaurants nearby, hotel staff helpful and professional, room very clean. We drove and we only wish we might have had instruction on where to park when we got the reservation emailed, not after we arrived.
Genuine Hotels.com guest review
1 night trip Oct 27, 2013
Victoria
IE
5.0 / 5Outstanding
"Close to sights"
Unique design (painted fresco walls) & proximity to sights
Genuine Expedia guest review
Other trip Aug 27, 2013
A Traveler
AU
4.0 / 5Excellent
"Great hotel for a few nights partying in Split"
A great little hotel right in the thick of it in the Palace of Split Old City. Absolutely in the thick of it with a trendy late night bar/alleyway 50m away... check... Modern moderate size room with great bathroom...check.... Great restaurants and cafe courtyards around every corner... check... If you are a precious whinger you will say it is too noisy, but if you like to stay up having a great time, you stagger back 100m at 3am, close the thermal windows and curtains and put on the Aircon and it's as quiet as... zzzzzzz... Highly recommend to sophisticated party animals.
Genuine Expedia guest review
Other trip Jul 14, 2013
GreggE
GB
4.0 / 5Excellent
"Great location"
Excellent location, but no taxi access. Our rather tiny room for three adults had a sloping ceiling below head level. The bathroom was modern but had strangely enough neither a door nor an exhaust. The staff was friendly.
Genuine Hotels.com guest review
4 night family trip Jun 21, 2013
ENO
AU

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"서비스가 다 깎아먹는 곳"
시설과 조식 위치는 좋은데 서비스가 완전 꽝임 처음에 호텔 입구 찾을 때 헤멜 수 있음, 구글맵은 위치가 여기라는데 입구가 없음, 호텔이름도 표지판도 안보임.. 좁은 골목으로 들어가야 입구가 있음.. 호텔 도착했을 때 너무 추웠는데 룸도 얼음방같았고 온도를 높여도 안올라가서 문의했더니 그제서야 온도 올려줌, 리셉션 불친절.. 호텔이 2개 건물이 특이하게 붙어있고 룸이 대부분 비어있는 상태 같은데 왜 궂이 엘레베이터에서 내려서 계단을 또 올라가야하는 건물의 룸을 준건지는 모르겠음 캐리어도 무거운데.. 그 건물에 나밖에 없는 것 같았음, 동양인이라고 무시하는 듯.. 실내 슬리퍼 제공을 안하는 럭셔리 호텔은 처음 봄.. 욕실이 온도가 안올라가고 계속 추워서 실내 슬리퍼랑 같이 리셉션에 문의함 3일 묶었는데 계속 알아봐준다고만 하고 끝끝내 해결되지 않았음.............. 하하 이 호텔 후기 꼭 쓰고 싶었음!
Genuine Hotels.com guest review
2 night trip Dec 26, 2015
BOA
KR
4.0 / 5Excellent
"Meget centralt placeret."
Hotellet har en god beliggenhed for byens seværdigheder. Hjælpsomt personale, pænt og rent og god morgenmad.
Genuine Expedia guest review
Other trip Oct 12, 2015
Thomas
DK
3.0 / 5Good
Ligger helt sentralt i Split
Genuine Hotels.com guest review
5 night trip with friends Sep 26, 2015
Bjørn
NO
3.0 / 5Good
"Extra charge"
Ok hotel, but was really surprised when they added an extra charge to our stay. Rip off, in my opinion. I ordered a standard double room. Even mentioned in remkarks: "WE would like two single beds instead of one double bed, if possible". Upon check out, they added almost 30€ to our fee, "since we were two persons in the room". Nothing in the reservation dictated that I was going to stay in this "standard double room" by myself.
Genuine Hotels.com guest review
1 night trip with friends Aug 31, 2015
Alexander
NO
4.0 / 5Excellent
"Hyvä hotelli kaiken keskellä."
Huone oli siisti ja siivooja kävi päivittäin. WC-hieman ahdas, mutta toimiva ja siisti. Ainoa todellinen miinus muurahaisista. Hotellille kävelee satamasta/bussiasemalta noin kymmenessä minuutissa. Kannattaa huomioida, ettei hotellin eteen pääse autolla, koska vanhan kaupungin kadut ovat ahtaita.
Genuine Expedia guest review
Other trip Aug 16, 2015
Joona
FI
1.0 / 5Poor
"La pire expérience hôtelière que nous ayons vécu"
L'emplacement est idéal mais c'est la pire des expériences hôtelières que nous ayons vécu: matelas confortable mais draps et serviette sentaient l'humidité. Petit-déjeuner médiocre, café et jus d'orange imbuvables et plus de choix après 10h: nous avons du prendre le petit-déjeuner au restaurant d'en face le 3ème jour car il y avait trop de monde à l'hôtel et ils n'avaient plus rien. La 2ème nuit, nous avons eu une souris dans la chambre et d'autres rongeurs ont grignoté les plafonds au-dessus de nos têtes toute la nuit: impossible de fermer l'oeil. La réceptionniste nous a dit ne rien pouvoir faire ce soir-là que de monter avec un balai, a ri puis a raccroché. Nous avons du attendre le lendemain pour qu'on nous attribue une autre chambre (de catégorie supérieure). Malheureusement, le lendemain, jour de notre départ, une énorme inondation venant de tous les côtés du plafond de la salle de bain et passant même par les appliques électriques à rendu toute utilisation de la pièce impossible. L'employé qui est monté constater la situation nous a proposé d'éponger le sol de la salle de bain alors que l'eau continuait à couler à flots devant lui. Nous avons préféré fuir cet hôtel. Aucune excuse d'aucune sorte de la part de l'employée, qui a même eu le culot de nous réclamer les taxes locales au moment du check-out.
Genuine Hotels.com guest review
4 night romance trip Jul 25, 2015
Richard
CH
5.0 / 5Outstanding
"Bra hotell"
Bra hotell, läge och frukost. Rummet var rent men väldigt litet. Instämmer med hur de fick den fjärde stjärnan.
Genuine Hotels.com guest review
1 night romance trip Aug 6, 2015
Dejan
SE
2.0 / 5Fair
"Peu charmant malgré situation ds la vieille ville"
Accès difficile si on a une voiture Climatisation réglée a 24 degrés C alors qu'il faisait 38C a l'exterireur Chambre équivalente à un 2 étoiles avec salle de bain qu'on retrouve dans une roulotte Petit déjeuner servi seulement dehors, non agréable lorsque canicule et après une mauvaise nuit
Genuine Expedia guest review
Other trip Aug 2, 2015
isabelle
CA
3.0 / 5Good
"Helt OK Hotell"
Helt OK Hotell. Veldig sentralt plassert midt i byen, så det er kort vei til absolutt alt - restauranter, ferger, strand, strandpromenaden osv. Veldig rent og pent, rommene var helt greie men levde ikke opp til det som blir forespeilet i annonser eller på hjemmesiden. Det skulle blant annet følge med badekåper, tøfler, toalettartikler - dette fantes ikke. De er reklamert med takterrasse og jacuzzi, dette måtte bestilles spesielt minimum en dag i forveien. Det var to muligheter for frokost - den ene var helt elendig mens den andre muligheten var helt grei. Anbefaler hotellet, men ikke ha høye forhåpninger om noe luksushotell.
Genuine Expedia guest review
Other trip Aug 2, 2015
Anka
NO
3.0 / 5Good
"Razoável"
Boa, o quarto super apertado, muita escada carregando malas pesadas
Genuine Hotels.com guest review
1 night family trip Jul 26, 2015
Marcia
BR
4.0 / 5Excellent
"Idyllinen kiva hotelli - asiakaspalvelu kehno"
Miellyttävä, pieni hotelli aivan Spliti ytimessä (Palatsi alueella). Ainoastaan ärsytti äärettömästi henkilökunnan asenne - lupasivat infota sovituista aikatauluista, ei elettäkään, että olisivat toimineet!!Muutoin kaikki kohdallaan: aamupala, huone, kp jne - -
Genuine Hotels.com guest review
1 night trip Jul 21, 2015
Tarja
FI
4.0 / 5Excellent
"Kommer gjerne tilbake"
Meget bra hotell for voksne
Genuine Hotels.com guest review
1 night romance trip Jul 8, 2015
Frank
NO
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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