West Ridge - Shropshire (county)

The rooms are very clean and comfortable and the service is awesome. I would have given it a perfect 5 except the water pressure in the shower was very poor. The room our friend was in had the same problem. Also....there is a noise...a boiler maybe? that if you stay on the back side of hotel it wakes you up and runs from 6 am to 10 am and is quite loud. We read about this in the reviews in room 2 and we also had it in our room. The service was awesome and the bed and room were very comfortable. The bar is open at night and the deskclerks are great about getting you anything you would like to drink from the bar. The rooms are VERY clean!!!

Excellent hotel with top class rooms and facilities. Very close to stations and Bullring center.

The staff were very helpful and friendly

The location was ideal for shopping and great restaurants. The room was always tidy and the personnel were helpful in assisting us and getting us taxis. If anything seemed suspicious in the area, the hotel locked up the premusis The only set back we had was the lack of a working AC unit; we always had to keep the windows open to let the cold air in, and the noise from the clubs and bars outside did make it difficult during the weekend hours to keep the windows open.

I had previously stayed at The Mount but didn't remember the rooms being so snug. There is a chair in the room along with a desk and desk chair, I believe one of those chairs could be eliminated. The staff are very friendly and accommodating. I had a meal in the restaurant, the steak was a little overdone for my liking but I was hungry and did not send it back. All-in-all a nice property with some history.