All hotels in Kilgore, Texas, United States of America
1 room, 2 adults
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3298 US Highway 259 N, Kilgore, TX, 75662, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 57 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.8
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    4.1
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4.0 / 5Excellent
Direct and to the point stay. Just what I wanted. Clean and comfortable. Excellent choice for my needs
Genuine Hotels.com guest review
1 night trip Aug 6, 2015
Craig
US
1.0 / 5Poor
"Very displeased"
The only reason we booked this room was because we were assured over and over that we could check in early. I confirmed and reconfirmed when making the reservation because it was important to us. When we arrived we were told we could not have early check-in after all and there was nothing they could do. We left, and I still got charged. Will NEVER go there again nor use hotels.com again because I feel we were only told what we wanted to hear in order to get the reservation.
Genuine Hotels.com guest review
1 night romance trip Jul 18, 2015
Susan
US
4.0 / 5Excellent
"A very nice place"
We spent one night while visiting friends in Kilgore. The room was quiet, comfortable and clean. Will stay again.
Genuine Hotels.com guest review
1 night business trip Jun 26, 2015
sara
US
5.0 / 5Outstanding
"Surprised"
So was surprised the value of the hotel, the rooms were very clean and service was excellent, the price was really good!!
Genuine Hotels.com guest review
1 night family trip May 3, 2015
A Traveler
US
4.0 / 5Excellent
"Served its purpose"
The hotel was clean. Front desk guy was a little detached. Hallways and elevator were extremely hot. Burn holes in the blankets.
Genuine Hotels.com guest review
1 night trip May 2, 2015
Alisha
US
5.0 / 5Outstanding
"great place to stay"
We have stayed here 2 times and have booked 2 different room types, both were great. The hotel is so clean and all the staff is so friendly, They could put another couple towels in the room but that is minor for the service.
Genuine Hotels.com guest review
4 night family trip Apr 9, 2015
kelly
US
4.0 / 5Excellent
"Value"
Good value
Genuine Hotels.com guest review
4 night family trip Apr 15, 2015
A Traveler
US
4.0 / 5Excellent
"decent"
Overall great place..would stay again
Genuine Hotels.com guest review
1 night trip with friends Mar 14, 2015
A Traveler
US
3.0 / 5Good
"Ok"
It was just ok, would not stay again if somewhere else is available
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
A Traveler
US
4.0 / 5Excellent
"my stay"
Everything was great just the lighting in the bathroom was to dim or going out. That's my only issue.
Genuine Hotels.com guest review
1 night family trip Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
"Good value for money"
You pay what you get for. It is definitely an OK hotel and the rooms are very spacious but the sheets are rather rough and the kitchenette, although nice, starts to look a bit tired. But everything works and is clean.
Genuine Hotels.com guest review
4 night business trip Feb 15, 2015
A Traveler
US
2.0 / 5Fair
"Only if I were desperate"
Checkin was nice, friendly attendant. The problem is the entire bottom floor rooms (the only non smoking rooms) smelled like cat urine. I arrived to late to cancel my reservations, so I had no choice but to stay. I thought turning on the a/c would help but that became uncomfortable due to the temp outside being in the 30s already. The mattresses were extremely old and out of shape, the bathroom had moldy drooping ceilings and short, handheld shower heads. The billboard outside the hotel advertised my room for $39 a night, but I paid $60 on hotels.com! Not cool.
Genuine Hotels.com guest review
1 night trip Feb 21, 2015
Toni
US
4.0 / 5Excellent
"NICE STAY AT A SOMEWHAT REASONABLE PRICE"
this property used to be a holiday inn, which has been nicely updated. it's a bit more than I usually pay, but not bad for that area. the continental breakfast is adequate and the staff friendly. I would definitely stay again, which I did the following week.
Genuine Hotels.com guest review
1 night trip Feb 10, 2015
LOREN
US
4.0 / 5Excellent
"Stay"
It took a little while to get checked in but the staff was excellent and the room was great !!!
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
4.0 / 5Excellent
"slept well"
Nice room and comfortable. Little dim with the lights. Beds were comfortable. Nice staff.
Genuine Hotels.com guest review
2 night family trip Jan 23, 2015
Cosetta
US
3.0 / 5Good
"Could be better, but could be WAY worse"
It served it's purpose. Beds were clean, Shower worked. Saw one roach, they were out of most breakfast items at 8:30 on a Sunday, and the sink did not drain until I did a little work on it. But for $20 a night less than the hotels next door and across the street, it served it's purpose. If you're not too picky, this hotel is not a bad choice.
Genuine Hotels.com guest review
2 night family trip Oct 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay!"
People were great! The mattress wasn't very comfortable. Hotel and room were very clean. Breakfast was good!
Genuine Hotels.com guest review
2 night romance trip Oct 18, 2014
Maria
US
5.0 / 5Outstanding
"My stay"
It was good, we had no problems! The staff was very friendly and accomdating. The hotel was clean. Wish the pillows were bigger, theyre mini size for some reason and i hated that!
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2014
A Traveler
US
4.0 / 5Excellent
"Weekend football"
Great Hotel for the price. Rooms very clean. Hallways had a smoking smell but did not carry over into the rooms.
Genuine Hotels.com guest review
2 night trip with friends Oct 3, 2014
A Traveler
US
4.0 / 5Excellent
"Kilgore"
The facility waa clean and the hotel layout was nice. However, the mattress was uncomfortable, furniture was stained and the foot stool padding was well worn with a dip in the middle.
Genuine Hotels.com guest review
2 night romance trip Sep 25, 2014
Curtis
US
5.0 / 5Outstanding
"The Best"
Wonderful!
Genuine Hotels.com guest review
1 night family trip Sep 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice experience in Kilgore"
The el was within easy driving distance to my destination Overton, TX. because of a physical impairment I had requested and room with grab bars in the shower. This room was ready for me. Overall, an uneventful but pleasant stay.
Genuine Hotels.com guest review
4 night business trip Sep 1, 2014
Edzard van Santen
US
2.0 / 5Fair
"August Trip"
We asked 3 separate times on 2 separate days to have the lightbulb in the bathroom replaced. The first time, we were told it would be done immediately. When we asked the 2nd time, we were told that a maintenance technician had looked at it and determined it was "slow" but didn't require replacement. By the third time we asked, the light would flicker for over 2 HOURS before coming on solid (It was a florescent bulb). Definitely NOT acceptable for a bathroom light. We were told by the staff on our last day in the hotel that they couldn't get the bulb replaced but they did offer to move us to another room. The hair dryer in the room did not work. The floor of the elevator was sticky. There were 2 adults staying in the room and we were provided only 2 fresh towels per day. We requested additional towels from a member of the housekeeping staff and were unable to communicate with her because she did not speak English.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
2.0 / 5Fair
"Not Impressed"
The driveway into the hotel is easily missed due to you cannot see it from the road if you are coming from town. There was absolutely NO parking places, we had to park both vehicles in a no parking zone. The lady at the counter seemed like she just did not want to be there at all. The room itself was clean. The beds were just the right mix of soft & firm, and we slept wonderfully. When we left the next morning I placed the card on the door for them to NOT clean the room, because we had our belongings in the room. Apparently they could not read, because when we made it back to the room that night I found our room door OPEN. After entering the room we noticed the beds made and fresh towels despite the card being placed on the outside of the door. I called the front desk and asked why our room door was left open, and I was told that she did not know and she would have to ask housekeeping. I never heard anything back from them. Thank god we weren't missing anything. The lady that was working the first morning was really nice and helpful, but due to everything else we will NOT be staying at this hotel again!
Genuine Hotels.com guest review
2 night business trip Jul 25, 2014
Not Impressed!
US
4.0 / 5Excellent
"Works for me"
Nice clean hotel close to interstate but a little farther from Kilgore (still pretty close). Hotel was clean and adequate free breakfast. Room was a little noisy but not too bad. I'd stay again based on price.
Genuine Hotels.com guest review
1 night business trip Jul 19, 2014
A Traveler
US
4.0 / 5Excellent
"Large rooms but smelled like smokeNice large room"
Nice large room but non smoking room had stale smoke odor. Good price.Breakfast was oOK but lacked fruit.
Genuine Hotels.com guest review
2 night trip Jul 21, 2014
Dan Griggs:-) :-)
US
2.0 / 5Fair
Service was non-existent. I placed a service call 3 times about a bathroom problem in our room. Ended up fixing it myself. Beds are rock hard. On my last day there, we found some very old trash tucked between the bed and the wall.....not sure how housekeeping could have missed that if they were really cleaning the room properly......GROSS! No network tv channels so absolutely no access to local news. Will not be staying there again.
Genuine Hotels.com guest review
4 night trip Jun 21, 2014
A Traveler
US
2.0 / 5Fair
"Moldy Shower Curtain"
The room was stinky and the shower curtain had mold on it. Breakfast was terrible. There were dogs barking and kids running around.
Genuine Expedia guest review
Other trip Jun 16, 2014
BMM
US
5.0 / 5Outstanding
good
Genuine Hotels.com guest review
1 night trip May 30, 2014
A Traveler
US
4.0 / 5Excellent
"nice"
Room smelled like sweat when we arrived. Night clerk was very nice and courteous, the morning lady was not very people friendly.
Genuine Hotels.com guest review
1 night trip May 15, 2014
Michelle
US
5.0 / 5Outstanding
"Great Hotel in Kilgore, Texas"
America's Best Value Inn is a really great place to stay in Kilgore. Huge rooms, impeccably clean, super friendly front desk personnel and the housing staff were wonderful. The location is close to tons of restaurants and activities, museum, fine arts center, etc. highly recommend this hotel!
Genuine Hotels.com guest review
1 night business trip May 10, 2014
Ron
US
4.0 / 5Excellent
"great value for the price"
Had the Jacuzzi room. Very large room for the price would hesitate to book it again.
Genuine Hotels.com guest review
1 night trip Apr 25, 2014
A Traveler
US
2.0 / 5Fair
"Basic room"
Big event going on in town, not many hotels to choose from. This facility seemed okay on the internet. The room was barely acceptable - smelled funny.
Genuine Hotels.com guest review
1 night trip Apr 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Revels stay"
Very good value. Good sized room, decent breakfast
Genuine Hotels.com guest review
2 night trip Apr 11, 2014
Scott
US
4.0 / 5Excellent
"A good nights rest"
Room was clean and comfortable and inviting the hotel was in a good location
Genuine Expedia guest review
Other trip Mar 15, 2014
kim
US
5.0 / 5Outstanding
"Great stay"
It was a great stay after they found my name in the computer.
Genuine Hotels.com guest review
1 night business trip Feb 8, 2014
A Traveler
US
4.0 / 5Excellent
I enjoyed the stay once in my room. I had called the hotel earlier to see if I could check in the room early as I was driving 8 hours to get there and would be arriving around 9-10 in the morning. The lady I spoke with said there would be no problem with that...as long as when I booked the room it had to be no less than $62.00. I booked my room on another website and the total was almost $75. When I went to check in that morning, the lady told me she only got paid $50 for the room and I couldnt check in early. I told her of the conversation and that I had been awake for over 24 hours and was checking in like they had told me. She had told me that in order for me to check in early I had to pay her directly $10 in cash. Which I did..kinda weird if you ask me. Once in the room the room was nice. I would stay again if I had to in that area. But I guess I would book directly with them to stop any confusion they might have on any kind of booking/early check in. Overall I was happy with the stay. Just a note to them..please if you have breakfast til 9 am, have the breakfast out til 9 am and dont put it up early, and put regular coffee not decaf in the rooms!
Genuine Hotels.com guest review
1 night trip Jan 11, 2014
Cheryl M
US
3.0 / 5Good
Decent stay.
Genuine Hotels.com guest review
1 night business trip Oct 12, 2013
A Traveler
US
4.0 / 5Excellent
"The price is good for the room"
I always stay here will visiting my dad and taking care of his personal affairs.
Genuine Hotels.com guest review
2 night trip Aug 2, 2013
Mrs. D
US
4.0 / 5Excellent
It was nice. Short drive to the place I'm going to. I really enjoyed that
Genuine Hotels.com guest review
1 night trip Jul 12, 2013
A Traveler
US
5.0 / 5Outstanding
"close to kilgore jc"
very pleasant experience
Genuine Hotels.com guest review
1 night trip Jul 12, 2013
john h.
US
5.0 / 5Outstanding
"Nice Stay"
had a nice stay
Genuine Hotels.com guest review
1 night business trip Apr 24, 2013
Ray
US
4.0 / 5Excellent
very clean will stay again
Genuine Hotels.com guest review
1 night business trip Apr 23, 2013
A Traveler
US
4.0 / 5Excellent
"The hotel was great for the cost and location"
It was comfortable and I felt safe. The room was clean, however the hallway smelled of smoke every evening on the second floor only.
Genuine Expedia guest review
Other trip Dec 2, 2012
A Traveler
US
4.0 / 5Excellent
"Great"
just need to add fruit & donuts for breakfast
Genuine Hotels.com guest review
3 night trip Oct 11, 2012
A Traveler
US

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Номер удобный"
Отель и номер мне понравился. Но остался плохой осадок от того, что в номере после уборки кровать осталась без постельных принадлежностей, на просьбу застелить мне предложили получить постельное белье и сделать это самостоятельно.
Genuine Hotels.com guest review
2 night business trip May 4, 2014
Сергей
RU
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Aug 1, 2015
Arp Alternator
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Jan 11, 2015
James
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Dec 18, 2014
Jana
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Aug 16, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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