Love this holiday inn. Arrived on Xmas eve and staff was super friendly, helpful, and very professional. Much better than other hotels in the area where service lacks. Made a reservation for the return trip and loved it again a week later. Will stay there againGenuine Hotels.com guest review
"Cinnamon rolls cannot make up for lack of comfort"
We booked a couple of months in advance, but at check-in the front desk assigned us a "special needs" room by the back door and down the hall from the pool. When we asked for a standard room the manager said we reserved through a third party (hotels.com) and the hotel couldn't change it. We question this policy. The hotel is newer and clean, but comfort […] was lacking. In December with six inches of snow, we had summer weight bedding that only covered the top of our mattress. There was a lot of noise throughout the night down the hall and overhead. The bathroom had only a handicap shower with a curtain that was was 18" too short, allowing water all over the floor. We stayed two nights for SIU's commencement, and unfortunately the signature cinnamon rolls could not make up for the inconveniences. Read moreGenuine Hotels.com guest review
Hotel is very new. Built May 2012 - I asked. Close to the interstate and local chain restaurants.Genuine Hotels.com guest review
"snobbish but nice staff"
by river; get the breakfast because it was excellentGenuine Hotels.com guest review
"Nicest hotel in town"
This hotel is relatively new, but it is well staffed and my room looked like it had never been used. Excellent!Genuine Hotels.com guest review
"Good location to Southern Illinois University"
Everything was great except we were a little disappointed that there was no hot tub.Genuine Hotels.com guest review
The Holiday Inn Express is perfectly located close to the interstate. Easy to find even with the major construction that is underway on the interchange.Genuine Expedia guest review
Staff very friendly and attentive. Breakfast very nice and staff kept it well supplied and clean. Would stay here again.Genuine Hotels.com guest review
This hotel was much nicer than I anticipated. This was my first experience at a Holiday Inn Express, and I was pleasantly surprised at how much the hotel offered, for example, breakfast bar, amenities, pool, etc... The room was very clean, stylish, & comfortable. Having young kids along, I especially appreciated the late checkout time of noon and the […] breakfast bar. Our daughter has a severe peanut and tree nut allergy and the kitchen staff went out of their way to check over the food labels for us to ensure the safety of her eating experience. I will definitely stay at this hotel in the future if I travel through this area again. Read moreGenuine Expedia guest review
Great Hotel for those looking for a clean room! Breakfast was great! Night staff more or less, morning staff very nice and polite!!Genuine Hotels.com guest review
We loved our overnight stay. What a classy, modern hotel!! Top notch and reasonable price, way to go!! We left to early to enjoy Sunday breakfast (only regret it started at 7AM).Genuine Expedia guest review
"Best place to stay in Marion"
Loved this place. Staff was amazing! Breakfast was amazing! Rooms were amazing! This place does a fantastic job for a good price. Stayed 3 nights and enjoyed it! Have family in this town and have stayed in other hotels in Marion as well as in Mt. Vernon. Will be staying here every time I come in the future.Genuine Hotels.com guest review
"Elevator too loud for room 132"
The room was very clean, the staff was very friendly, the hotel was super nice overall. The problem that we had was that after paying $126.00 for a nice hotel room (room 132) we were amazed at how loud the elevator noise was that kept us up all night. It was very loud and made it almost impossible for us to sleep. I would recommend the hotel for sure, […] just don't stay in room 132. If not for the elevator noise they would have gotten a 5 star rating from us. Read moreGenuine Hotels.com guest review
Loved the hotel and our room. Wished the mattress was more comfortable. MikeGenuine Hotels.com guest review
"Nice clean hotel. Service is excellent."
Really nice Holiday Inn Express. Non Smoking too. Would recommend to families. Has the breakfast buffet which can be cost saving. Room are very clean. A newer hotelGenuine Expedia guest review
"Nice hotel for Marion IL. Good location as well."
Had a quick weekend trip to Marion IL. The staff was friendly and hotel was nice and new. Patio area is nice as well. Breakfast was good, typical for hotel breakfast. Also had access to 2 computers as needed.Genuine Expedia guest review
Very clean hotel, friendly staff. I did notice that some of the housekeepers were not taking there job seriously as we were checking out to leave. I did not see any professionalism in a few of them. Overall satisfied.Genuine Expedia guest review
Great place to stay if you're traveling on I-57. Hotel looks new and the rooms are spacious and clean. Beds and pillow were just fine. Desk staff was kind and courteous. The free breakfast was decent. The town itself seems safe and has usual collection of fast food and chain restaurants, though we didnt explore. Would definitely stay here again if on […] a road trip. Read moreGenuine Hotels.com guest review
Nice hotel would stay anytime. Staff was super nice and had a good breakfeastGenuine Hotels.com guest review
"Lots of room for large family of 5"
Very clean, very roomy, staff was friendly, enjoyed the evening snacks...breakfast was the best!Genuine Hotels.com guest review
"good night sleep"
Was a good night sleep would stay there again. Hotel was super clean and staff was nice.Genuine Hotels.com guest review
"My family loved it"
The staff was friendly and the furnishings fairly new and in good condition. The free breakfast was one of the better ones I've had at a hotel, and the pancake machine is very cool.Genuine Expedia guest review
"Hotel was clean and conveniently located."
The hotel was clean and the location was perfect. The two young men at the front desk were 'ok'. However, I was told when I booked through expedia that I would have a Jacuzzi/hot tub in the room; however when I arrived, the room was a standard queen.room. When I asked about the reservations, the two young men were not very helpful and they brushed it […] of like it was not an issue. Also if you book through Expeida you will not get your prefer customer points... I would stay at this facility again. Hats off to the house keeping staff!! Great Job!!!! Read moreGenuine Expedia guest review
This is a great hotel. Reasonable, and very nice staff. The breakfast was good but not great but I guess that depends on what you like to eat. There was a nice variety. Noting to do nearby but again that depends on why you are staying there. I'd stay again if fate brings me in that area again.Genuine Hotels.com guest review
"nice hotel ,vary clean every it was close"
my experience was nice a like the hotel it was clean, employee were vary helpful room were clean, it was close to campus were graduation . breakfast was great, I recommend this hotel to anyone.Genuine Expedia guest review
I was given a room right next to the elevator, very noisy. They moved me and all was well!!Genuine Hotels.com guest review
"Great Hotel-Best in Marion!"
I stayed 2 weekends in a row. First was great. The second was very noisy (stomping and doors slamming) after 11pm and before 8am with swimmers in the pool (screaming/yelling). To avoid this possible issue in the future, I will reserve a room in the front side on the 3rd or 4th floor. Other than this noise problem (possibly isolated incident), this is […] a great, very clean hotel with friendly, helpful, and efficient employees. I have stayed at other Marion hotels in the past and find this to be the best. I will be staying at the Holiday Inn Express whenever I visit Marion. Read moreGenuine Expedia guest review
"Super nice HIE"
This is the nicest HIE I have ever been in. Guys at the front desk were awesome. Breakfast in the morning was great.Genuine Hotels.com guest review
The hotel was in terrific shape. The problem was road construction on the interstate to get there.Genuine Hotels.com guest review
This was a quick overnight stay after a concert but I was tempted to stay the weekend. The hotel is new and everything about it is first rate. Room was spacious and clean and the bathroom was the same. My only complaint about the bathroom is one I have with most hotels. The light & fan are on the same switch which is most annoying. Most of the time […] there is no need for a fan and not having separate control is ridiculous. One of the best improvements I found were the electrical outlets by the bedside table. There were 2 separate outlets with 2 plugs each located on the wall right above the table. This meant easy access for 2 cell phones and no searching for outlets. There were also additional outlets on the desk for computer. Every hotel should be this easy. The hotel was right off the interstate, easy to find and only about 10 minutes from the venue. It is also very close to the main shopping mall and many restaurants. Would definitely stay here again. Read moreGenuine Hotels.com guest review
It needed a little maintenance on the carpet but overall a great stay beautiful room would request not to be next to stairwell the door was a little loudGenuine Hotels.com guest review
"Great overnight stay"
The hotel was in excellent condition and very clean. The staff was quick to get us registered and very friendly.Genuine Expedia guest review
"Awesome hotel for the family on cross-country trip"
This is a great place - we stayed here on the way to KC and then on the way back home to South Carolina. Very nice! Well done. If I had a complaint it would be that the FREE biscuits were a little dry, but it is hard to gripe about FREE biscuits!Genuine Expedia guest review
"My favorite hotel in this area!"
I love staying at this hotel! Tim at the front desk is super friendly, the rooms are clean and new, and the location is perfect.Genuine Hotels.com guest review
It was a nice hotel and nice room for $100 with tax and everything. Can't beat it.Genuine Hotels.com guest review
"Newer Hotel and Good Value"
Very attractively decorated room with comfortable bedding. Loved everything about this hotel and friendly staff. There are no restaurants within walking distance but a short drive has several choices. Lovely breakfast.Genuine Hotels.com guest review
"Third time here."
Great hotel with a great breakfast, friendly staff, and very clean.Genuine Expedia guest review
"Close to interstate and places to eat"
Very clean and helpful staff.Genuine Hotels.com guest review
"Guests should come first"
I have stayed at your location before, while traveling to see family. We checked in at 1 a.m. in the morning and had to WAIT for the night attendant to hang up from what seemed to be a personal phone call. Then not even a welcome. In the past we have found your staff to be so personable so you can imagine my shock. The rest of our stay was tainted by […] the less than professional treatment. I think we may be trying another hotel in Marion on our way back. Read moreGenuine Hotels.com guest review
"Beautifully quiet and secure. Easy access."
Next trip north, we will stay there again.Genuine Hotels.com guest review
"Great Location, Amenities and Value"
Conveniently located right off I-57 with plenty of restaurants and stores immediately around it. Great breakfast included in the room price. When was the last time you stayed at a hotel that had scrambled eggs, bacon and sausage as part of its free breakfast? We just did! And pet-friendly too!Genuine Hotels.com guest review
Great place nice and clean and very nice staff!Genuine Hotels.com guest review
"A GREAT OVERNIGHTER"
VERY COMFORTABLEGenuine Hotels.com guest review
"Didn't know they had moved 5 months ago!"
We have always stayed at this Holiday Inn Express when we visited our daughter in Carbondale. Imagine our surprise when we drove up to the hotel's old location only to find out it was a Best Western. However the lady at the desk steered us to the new location. My only complaint that was resolved fairly quickly.Genuine Hotels.com guest review
The room was spotless on a quiet floor. Breakfast was absolutely great and satisfying. The staff was professional, kind and courteous. All hotels in the area should pattern themselves behind this one ...highly recommended! "Symplyg"Genuine Hotels.com guest review
"Close to interstate and mall"
This was a brand new hotel and everything was new and fresh. The morning free breakfast was delicious and the rates were competive. We were very impressed and will stay there if ever in the area again.Genuine Hotels.com guest review
"Best pick in Southern Illinois"
Modern, clean, and comfortable.Genuine Hotels.com guest review
We could not have asked for better treatment.Genuine Hotels.com guest review
"marion experience no pool"
well on the most part it was great but it advertised swimming pool but was told not available still working on it the thought of not being able to cool off in the pool when it was close to 100 degrees was disheartening. im glad my grandson didnt accompany me because it would be very hard to have an 8 year old sit in the room because he couldnt play […] in the pool. but the hot breakfast was one of the best ive had in any stay at other places everyone was very friendly and able to help with local eateries and such i would stay here again Read moreGenuine Hotels.com guest review
I went to visit my mom who lives 8 hours away from me. I had 3 children under the age of 10 who I promised with every "are we there yet?" That they could swim as soon as we got to the hotel. There was a pool advertised which helped me choose this hotel, however upon arrival we were informed it was still under construction. Be sure its completed before […] booking if you plan on using it. Read moreGenuine Hotels.com guest review
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