"One night stay"
This is a great hotel and will definitely stay there again. Room was clean and fresh with no complains. This is a great place for a romantic getaway and I look forward to bringing my wife next time.Genuine Hotels.com guest review
Excellent; friendly, helpful staff. Need small microwave and/or toaster oven in buffet breakfast area. Dining room stools ok for bar but uncomfortable for dining.Genuine Hotels.com guest review
Very plesent stay. The internet connection in our room was good and fast, the room was very clean and the beds soft and comfortable. The hotel staff were very helpful. If you want to stay extra nights though book via the internet, not via the front desk.Genuine Hotels.com guest review
"Great Possibilities But Run By Amateurs"
We understand that the hotel is under new ownership. A major extension project has been undertaken and is not yet finished. The bedrooms in the new wing were comfortable and clean, but had obviously been decorated by amateurs - the two large prints were hung inches from the ceiling. We were given the key to our room, but on arrival found the door ajar […] and one bed not made up. We called down and a housekeeper arrived to fix the problem, but the two promised bottles of water were not there and the tissue box was empty. We sat in a rather unattractive outside area for drinks before dinner with our two friends, but our waitress was very pleasant and took care of us well. Dinner was tasty, but much too salt. Again our waitress was very pleasant. Breakfast was a farce. Served in a large room with three small tables for two, at the side - the rest of the room was empty. Small buffet inadequately stocked. The new decor while very flashy is really not in keeping with an old inn. Litchfield is a delightful area and the Litchfield Inn is well positioned for those visiting that part of the country, however we had the feeling that it was not being run by professional hoteliers. Read moreGenuine Hotels.com guest review
Bathrooms should have safety bars in shower.Genuine Hotels.com guest review
"We Enjoyed a Lovely Stay in a Pleasing Place."
The staff was pleasant and helpful throughout our stay. I had made reservations and then needed to change the date. A staff person returned my call promptly. We chose to eat at the Inn's restaurant. The food was absolutely delicious. The wait staff couldn't have been more solicitous and kind. The Inn has recently changed hands. They are intent on improving […] the looks and amenities of the inn (They have completed refurbishing the lobby). They are working on restoring the patio behind the inn and installing a pool. The cost was a bit high, but in keeping with the area they serve. I would recommend them to a friend. Read moreGenuine Expedia guest review
"Expensive neglected hotel"
The hotel is very expensive in relation to facilities available,. No lobby except one poor old sofa . They said that the hotel is under renovation, but fees must go down till they complete renovation. The garden around the hotel is neglected.Genuine Expedia guest review
"Everyone should expect HOT water"
Nothing more dissapointing then to get up the big morning and find no hot water. A call down to the front desk reveals that the boiler is out and that they will call as soon as it was fixed. We called twenty minutes later and were informed that a technician had been called and it would be two hours if not longer. Cold shower, cold shave and off to our […] daughter's graduation without any mention of compensations or apologies. Read moreGenuine Expedia guest review
only comment was the lobster dish at the bistro was not good at all, everything else was 4* - thanksGenuine Hotels.com guest review
"Nice stay, some frustrations"
The first 2 key cards we received worked only after much trying. The next day, neither one worked, and we had to get 2 more from the desk. They did not work at all, and a third key card did work, barely. Very irritating. Had a nice breakfast in the Bistro, though service was slow. Had to get up to ask for the bill. The waitress was friendly.Genuine Expedia guest review
"2 Enlish people touring the easat coast"
Hotel refurbishment as at September 2012 was fantastic. The rooms are superb and would get a mark of 9/10 missing point is for the fact that someone forgot to re stock our room. But would go again and recommend. It was like sleeping in a high rise bed. We did'nt see many of the staff so unable to judge there helpfulness and breakfast not great especially […] as we stayed at the Hampton Inn Groton after and it was a fantastic breakfast. The Litchfield could do better on the breakfast Read moreGenuine Expedia guest review
"Herlig country Inn"
Dejligt sted med skønne omgivelser. Kroen er i tip top stand og man får lyst til at blive. Dejlige store og pæne værelser og fine opholdsrum. Masser af "frynsegoder" (kaffe,kager, vand, rødvin etc.). Fin Bistro. Dejligt stille om natten, sov uden besvær med vinduet åbent. Venlig og imødekommende service omend noget landlig (læs langsom).Genuine Hotels.com guest review
"Erwartungen nicht ganz erfüllt"
Das weitläufige Hotel erhebt durch seine Selbstdarstellung (und Preise) Ansprüche, denen es in vielem nicht gerecht wird: Sehr hellhöriges Haus, knarzende Türen, unterschiedlichste Glühbirnen in allen Lampen, enttäuschend "billiges" Frühstück (u.a. Rührei aus Eipulver) ohne jeden Service (oft leere Kaffee-, Milch-, Heisswasser-, Saftbehälter). Mittelmäßige […] Restaurantküche. Der GM Jessie zeigte sich durchweg um Abhilfe bemüht, jedoch meist ohne spürbares Ergebnis. Kein ausgewogenes Preis/Leistungs-Verhältnis. Read moreGenuine Hotels.com guest review
קיבלנו חדר שהוא מיני סויטה, במחיר מצחיק, החדר מעוצב, נקי ונעים, המלון חמוד מאוד, המסעדה בו מעולה ובהחלט מקום להעביר בה ערב נעים.מאוד נהננו.Genuine Hotels.com guest review
"Sehr gutes Preis-/Leistungsverhältnis"
In allen Belangen angenehmer Aufenthalt. Hotel einwandfrei. Sehr gutes Restaurant für Diner.Genuine Hotels.com guest review
"little bit expensive but"
Very calm and big room with refrigerator and..... was nice stay...Genuine Hotels.com guest review
Neu renoviertes Hotel, ruhige LageGenuine Hotels.com guest review
Estuvimos solo una noche, el lugar es muy aconsejable en un viaje en auto por la zona, a 1 km aproximadamente esta el "centro" de Litchfield, donde hay una hilera de negocios y muy buenos restaurantes, el hotel requiere que uno cuente con auto para moverse. Las habitaciones son inmensas estilo europeo, como todo el hotel, idem las camas, desayuno incluido […] basico pero comodo. Read moreGenuine Hotels.com guest review
"Nice Little Country Inn"
08/15/14 DynamicAV London, United Kingdom
Got a last minute deal on this hotel so was extremely pleased considering the price we paid. The room had 2 queen beds which were comfortable. The room was nicely appointed and clean. Good quality soap and shampoo and the wifi worked well. The only disappointment was the breakfast, It was nice they provide scrambled egg and sausage and bacon but it was all cold. Overall a nice place to stay.
"Beautiful small town country style inn"
08/07/14 SuzieLee71 Brisbane, Australia
After a long day of driving we found the Litchfield Inn 1½ miles out of town. From the outside it was beautiful and it was even nicer inside. We checked into a luxurious, beautifully furnished room with 2 queen beds with home baked cookies as a welcome gift. The breakfast was great with a nicer than usual selection of cereals, yoghurts and pastries and even sausages and bacon. The staff were so friendly and helpful. We had only planned to stay overnight but stayed an extra night because liked it so much! The hotel offered lots of little luxurious extras - nice toiletries; fluffy towels; a coffee, water, fruit & cookie station in the lobby, business centre and a guest sitting room.
"Don't Rely on Them"
08/03/14 Jaisal9 Arlington VA
The Inn is ordinary and very much operated for profit, not service. It will cancel your confirmed reservation if it has a better deal coming in. Here's a direct experience: I was one of a family group coming to Litchfield for a memorial service. Our reservations were make 5-6 weeks in advance. Even when the Inn was informed that the reservations were for family mourning a neighbor, it did no good. We were scattered as far as Torrington. Because a few were not bounced and because of its location, we experience the Inn. It us much more like a B hotel than an Inn. The patio has cheap furniture and no plantings. The sitting room is deservedly empty. The bar is like hundreds of second rate, large motel bars. It is dark, free of natural light, and with no hint or originality. The front desk, which "always has someone there" in fact has only one staffer assigned -- and that person is very often doing something that requires them to be away for long periods.
08/02/14 Dennis B Bronxville, New York, United States
Place looked great...on-line and from about 100 yards away. The closer we got...ouch. Shabby aluminum-sided exterior needed paint. Landscaping (what little there was) pitiful. Sloppy, unpaved dirt parking lot made no sense(particularly after it rained).The lobby was so so, with lots of stuff (and people) hanging around. Staff was friendly but the long walk(through the entire Inn) back to the room was deadly. Main public space: Tired furniture and musty rugs and things just sitting with no rhyme or reason. The hallway: Folding chairs and metal serving tables and odds and ends lying about (like after a party) with a huge Pepsi vending machine stuck in the middle. The room: Not bad, but not worth the $275 (high for this area) I had to pay. Ground floor, musty moldy smell with a stunning view of the aforementioned dirt parking lot and surrounding scrub trees. It was my misfortune to have the Latvian Olympic jumping team practicing in the room above. Un-sleepable cheap Walmart pillows rounded out the place. Thankfully, the air conditioner was quiet...praise the Lord! All and all, the place looked like it had run out of money and was trying to make it through the summer before calling it quits. Had a interesting looking pub but I wasn't there to drink. My advise is that if you're ever in Litchfield (home of the rich, famous and beautiful) stay with them and don't stay here.
07/23/14 dmmdena West Warwick
This is a five star experience. I can't say enough. Staff A Plus. The best part homemade cookies on the bed. YUMMMM Everything was clean and tidy. Breakfast in the Bistro on them with everything you'd crave AND Happy Hour WELL I has to take a picture of the bill people at home wouldn't believe all we got to eat and drink for dollars. Have told everyone about the Litchfield Inn. Love Love Loved it.
"Didn't want to leave"
07/18/14 Theglassrose Toronto, Canada
My husband and I pulled up to the inn on a Wednesday thinking we probably couldn't afford to stay here. We were given what we felt was a good rate for a two queen room. We weren't sure what to expect from the room but the lobby was nice and so we decided to stay. The room (101 (I think it's usually the wheelchair accessible room)) was beautiful. The bathroom was new and nicely done. Both beds were very comfortable with nice linens and throw pillows. Flat screen tv, microwave and fridge (with drinks for an extra charge) they do include free bottle water. Free wifi is also available. We ate at the attached restaraunt for dinner, service was ok but food was great. We both had a wonderful sleep. Breakfast was included, the eggs were mediocre and felt like they were sitting around a while but the rest of the breakfast was delicious. Very good thick bacon and sausages. When we checked out I was surprised to see the price we were quoted was the price that included all taxes so the actual nightly rate was less than we thought. Loved it here, tried to convince my husband to stay forever.
07/08/14 DoctorScottFromPA Allentown, Pennsylvania
My wife and I had previously stayed at the Litchfield Inn in 2012, so we had reasonable expectations. The challenges started when I made my reservation online. Their Web site would not accept Discover Card as a payment method, so I entered an American Express card. But when I checked in on Friday, I learned that Discover Card was a valid form of payment. The front desk clerk had to reverse the charges to my American Express (processed at 6pm, prior to our arrival) and then charge my Discover Card instead. This was not a big deal, but an avoidable inconvenience. Upon checking in, we were provided with keys to room 301, which is in the older section of the hotel. My wife and I settled into the room and were removing the throw pillows from the bed when we discovered stains on the fitted sheet. This wasn't a small stain -- it was several large obvious stains. I wouldn't sleep on sheets that looked like this in my own home, let alone at an inn. Housekeeping staff need to pay closer attention to the condition of linens as they are making a bed and not use sheets that are stained. I went down to the front desk and spoke with Kathleen about the situation. At first, all I asked for was a replacement fitted sheet. The one that she brought to the room was also stained (visible once we unfolded it), albeit less than the original one. At that point, she offered to move us to another room. The bedding in room 210 (newer section of the hotel) was unstained, and we found the new room to be very comfortable. I have several other concerns about our stay: * The room rate card on the back of both room 301 and 210 is incorrect. When I asked about it, I was told that it was "last year's prices." We paid $289 for a "standard" room, which was posted as $209. The price for a "deluxe room" was posted as $269. In other words, we paid more for the cheapest room than the posted price for the most expensive room. We also were not offered a 10% AAA discount as the card said. * The smoke detector in room 210 was completely missing. The wiring harness was on the ceiling, but the device itself was not present. As a former firefighter, I pay close attention to this kind of thing in hotel rooms. I was comforted enough by the presence of three ceiling sprinklers. Overall, our stay was decent. It got off to a bumpy start, but Kathleen and the hotel other staff did what they could to fix the situation. I travel a lot for my job -- at least one week per month in a hotel. I use TripAdvisor a lot. I generally stay at Hampton Inns or similar mid-tier chains. I typically pay $129-159 per night. To pay more than double that at the Litchfield Inn for a mediocre room is disappointing. For $289 per night, I expect a sparking clean room, comfortable bedding, and nice furnishings. Room 210 provided all of that, but had we remained in room 301 with its stained sheets, old tube TV, and tired bedding, we would have been really disappointed. A couple days after we checked out, we received an automated e-mail message from the Litchfield Inn asking for our feedback. I provided the above comments (and pictures) in an e-mail to the general manager Jessie, as the e-mail requested. I offered Jessie the opportunity to respond to my concerns prior to posting this review on TripAdvisor, but six days later I have not received any response.
"First visit was fine."
07/06/14 BVTravelsCtUsa CT USA
Except for the cold eggs due to the sterno going out, our first stay in June was very nice. I thought we'd found a nice nearby getaway, but cancelled tonight's stay when their reservation form showed a price 80 dollars above what I booked on their site. I had not protected myself with a copy of my confirmation, which is my own fault, but shame on them. A disappointing way to finish a birthday weekend,but we live near enough to forgo being taken advantage of. They offered a 20 percent "discount" which brought it down only to the rate available at that time on the Internet. Too bad, it seemed okay the first visit.
"Clean, quite , perfect for what we needed"
07/03/14 Dudew67 New York City, New York
was very impressed with the room , staff, everyone . we had our pooches there and it worked out great .we booked it on a whim and found they were very dog friendly. breakfast in the am and off went went !
"Absolutely Great Time"
07/03/14 Joslyn L Feeding Hills, Massachusetts
Our family and friends spent a wonderful weekend at the Inn. My daughter was married at a local vineyard in Litchfield and we choose the Inn to stay at because of the ability to spend time with family and friends in open settings. We were able to meet up in the restaraunt/bar area as well as the long room to play games and socialize. This was one of the main reasons we picked this place as there were several of us and we did not want to have to all crowd into on room. The staff was great the wedding photos the photographer was able to capture in the long room as well as on the beautiful staircase were exquist. Thank you for everything. We are considering doing a family get together as we so enjoyed the area, and would consider staying here again.
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