Hotel is new and nice but in a sketchy area of town. No parking must use valet.Genuine Expedia guest review
EXCELLENT! Great staff, attentive and very helpful... rooms are clean and modern. Good location.Genuine Expedia guest review
Friendly helpful staff. Very clean, new. Location is a little on the edge of the action. Nothing you can't walk to though. Went to a show at the Music Farm, which was close by. Charleston a fun place. Highly recommend!Genuine Hotels.com guest review
"Great place with good location and price!"
My wife and I went. Middle of the week for our birthday vacation. We were very impressed with the price and quality. Hard to beat location. We never drove anywhere. Everything was within a miles walk.Genuine Hotels.com guest review
STAFF WAS VERY FRIENDLY AND HELPFULGenuine Hotels.com guest review
"Clean and Comfortable, Long Walk to Attractions"
Pros: Hotel is clean. Our room was immaculate and had a refrigerator. Location is OK for some restaurants on Upper King St. Cons: Lots of construction/somewhat sketchy area surrounds hotel. Long walk to attractions in downtown area. On-site restaurant is not open during mid-day, although there is complementary coffee available all day. Minor point you […] will only care about if, like me, you are a bath lover: all rooms except those for handicap access do not have bathtubs, only showers. Overall assessment: good value for the price. The trade-off is that the location is not in the midst of the tourist action. We had a fantastic dinner around the corner at Indaco, and a great burgers at Hom right down the block. Read moreGenuine Expedia guest review
Hotel staff was very friendly and helpful, at all times of the day. The rates were reasonable for the location, which was close to some good restaurants.Genuine Hotels.com guest review
Stay was enjoyable. Good staff. Clean room. Area was not the best but seemed safe.Genuine Hotels.com guest review
"Felt like the last of the relatives to use the roo"
We spent 6 nights in 4 hotels on our vacation and this was the most expensive and worst experience from all the "oops, we forgot to clean your room" to the "free" breakfast that was not hot or very good either morning. Our room was never fully serviced when we arrived, April 28th. The front desk was informed, still not done completely. On the second […] day my husband waited until 8:00P.M. to go down to the front desk with an empty container and the night guy search the offices for a partial box of tissues that Housekeeping couldn't supply after several hours. Our check-out bill charged us $32/night for our car when $16 was the correct charge. So many little things wrong that it spoiled our 2 day stay in Charleston. The only consideration Tammy, at the front desk was able to do was take off the parking charges, but it wasn't enough for feeling like the unwanted relatives who got to use a room after someone else. Read moreGenuine Hotels.com guest review
"Nice place, great location"
This is a great place to stay in Charleston. It is one block off of upper King street, the heart of the tourist attractions. It is on the edge of a redeveloping neighborhood, but still quite safe. Hotel staff was super friendly and helpful. The room and common area was spotless. Breakfast was good, buffet or cook to order. Great restaurants within a […] block or two. You can spend hours on King street, walk to the harbor and other attractions. We'll stay here again. Read moreGenuine Hotels.com guest review
"Holiday Inn Meeting St"
Great hotel. Contemporary, clean. Great proximity to King St.. Only caveat is parking is $16.00 a day... plus tips. It's cheaper to pay $5.00 and park in the dirt lot behind the hotel. Safe and cheap! Otherwise, I would definitely stay here again.Genuine Hotels.com guest review
We had a wonderful stay. Staff was very accomadating. Had an issue with the in room safe - staff was there within 5 minutes to assist. Great location in an up and coming area with great variety of restaurants and bars. Took in a show at a local theatre within walking distance. Definetely recomend this hotel for visitors!Genuine Hotels.com guest review
"Our four day stay."
Great location, great staff. Very friendly and helpful.Genuine Expedia guest review
Beautiful Hotel. A little distance from the main district. I would definitely return.Genuine Hotels.com guest review
"Hotel is nice, but location could be better"
Good experience, but would chose another hotel next time because of location.Genuine Expedia guest review
"First time to Charleston"
Close to the Visitors Center (2 blocks), location is good. Staff was more than helpful, went out of their way to make our stay/trip as good as possible. We were there 3 days and look forward to returning ... and staying here again.Genuine Expedia guest review
"Nice hotel. Overpriced."
You can stay over the bridge for $125 less, including a good breakfast, and still get to downtown Charleston in 7 minutes.Genuine Expedia guest review
"Location better than epected"
I really enjoyed the modern, new, clean hotel. I was worried that it was too far uptown but I walked just one block over to King and was able to have a nice walk down to the historic district. I liked being walking distance to Kudu coffee each morning as well.Genuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Dear tennisandtravel, We would like to thank you for choosing to stay with us and for your review regarding your experience with us. At first glance, the hotel may seem a bit out of the way, but is actually just one block over from King Street, which is the location of many excellent options for dining, shopping, drinks, and local coffee. In addition to the growing list of bars and restaurants, there are also many award-winning chefs whose restaurants are within a very short walk of the hotel. Thank you gain for choosing to stay with us and we hope you will stay with us again on your next visit to Charleston. Best regards, Staff & Management
"comment on hotel in charleston"
hotel was beautiful. staff couldn't have been nicer and very informative. neighborhood was a little scary. pillows were very uncomfortable. a lot of noise from my upstairs neighbors. all in all i would stay there again though. very clean and great staffGenuine Hotels.com guest review
"A bit off the beaten path"
Historic area of the city is interesting with beautiful gardens in the springtime. Either a walking or motor tour of the historic area is very helpful in planning your days. We went on the Historic Home and Gardens tour which admitted us to several historic homes. However, the only thing that is historic is the exteriors of the homes which must be maintained […] in near original condition; the interiors are totally renovated and probably similar to the interior of your own home. I think this is a worthy group to support, but probably just give them the price of admission and skip the tour as there are many more interesting things to do. Read moreGenuine Expedia guest review
The Holiday Inn in the Historic District has one of the nicest staffs i have ever had the pleasure of dealing with. They went our of their way to make sure your every need was met. I especially want to thank "JP" for his excellent service and pleasant attitude. The free trolley is directly across the street from the hotel and takes you to most of the […] places in the Historic District. In walking distance (1 block) is King St. where you will find many restaurants and shops. I would definitely stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel excellent staff"
Perfect location, the only thing that would have been better was if our patio had some sort of overhang to shield the rain. Can't complain about anything else. There was a table but no umbrella for it and it rained one whole day we were there.Genuine Expedia guest review
"Was only there to sleep"
I was only in the hotel to sleep at night and order late night food with my work schedule being crazy during my stay in Charleston. Except for the fire alarm going off at 5am during a busy and tiring week for me, my stay was great! Its a beautiful and new hotel in a perfect location( King street and the museum)Genuine Expedia guest review
"Perfect Hotel for a Stay in Charleston"
This was my first time in Charleston and I must say that I was impressed with with the staff (very friendly and courteous) and the hotel itself. It was clean and nice and quiet and the room was perfect. The hotel was also in a very convenient location with grocery, restaurants, historic attractions and shopping all nearby within walking distance. I […] will definitely be back again if I am ever in Charlotte. Read moreGenuine Expedia guest review
"Great place to stay"
Very, very nice hotel. Only about a year old, the rooms are exceptional, well appointed, clean and comfortable. The bathroom is spacious and has a great shower. It is not exactly "downtown," but close enough to get to shopping and restaurants. Very friendly staff for all questions or concerns. I will definitely stay here again!Genuine Expedia guest review
"Great new property !!!"
I have stayed in all of the high end hotels in Charleston and I must say from the moment we checked into this property I was pleasantly surprised . The Valet stand guys are first class , the front desk was very efficient in getting us checked in and then came the real game changer . A corner room on the fifth floor , floor to ceiling glass and incredibly […] spacious with a view of the bridge . I told my wife that for the money that we normally spend per night in charleston that I hadn't seen anything that compared . Don't let the Holiday Inn name fool you . This property can keep pace with the big boys and gives you and incredible rate to boot . My new favorite in town !!! Read moreGenuine Hotels.com guest review
Great value....but above all, amazing hospitality. We loved the hotel bar, especially Daniella.....not so much for the drinks, which were fine, but for the delightful bartender and how she created a warm atmosphere in which strangers become friends.Genuine Expedia guest review
The hotel was in the perfect location. Everything was very clean and the staff members were very friendly and willing to help with any and all requests. I will definitely stay here on my next trip.Genuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Good afternoon Ms. Angie D, We all hope you are doing well and thank you for choosing the Holiday Inn Charleston Historic Downtown as your destination hotel while visiting Charleston. Your comments are greatly appreciated and we will be looking forward to hosting you next time you are in the area. Our team works very hard to ensure our rooms are clean and our service is top notch. Thanks again and we can't wait for you to return. With highest regards, Staff & Management
"Nice place to stay downtown"
My stay was good... had a nice pool and the staff was very friendly!!Genuine Expedia guest review
"Great and friendly staff"
A nice and clean hotel in a great location. The receptionists were extremely helpful and attentive.Genuine Expedia guest review
"brand new and convenient to all sights"
Enjoyed it very much. Brendan at the front desk was extremely helpful. The restaurant was excellent. Leron was delightful.Genuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Greetings Wendie Gray, Thank you very much for choosing us and for taking the time to review the Holiday Inn Charleston Historic Downtown. Brendan and Leron are both great assets to our team and we are very proud of them and their work. We will make sure to pass along your praise to them. Best regards, Staff & Management
"Nice hotel, walking distance to historic area"
Staff was very helpful and pleasant. Hotel was clean.Genuine Expedia guest review
Very impressed with the new hotel and pleasantly surprised. The staff is very friendly & efficient. My room was very comfortable and quiet. Parking is a little difficult so paying for the valet service is well worth it.Genuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Dear Caroline B., We appreciate you choosing to stay with us during your recent visit to Charleston and for writing a review. Thank you for your kind words regarding the staff and their efficiency. Our team strives to excel in delivering excellent service. Best regards, Staff & Management
Clean and excellent service. Great location!Genuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Thank you for your comments. We hope you will come back and stay with us soon. Warm regards, Staff & Management
"Super nice Great staff"
I loved this hotel and never felt unsafe in this location and actually enjoyed the 1.2 mile walk to the market area. Besides, the free trolley stops directly outside the hotel and runs every 15 minutes. The staff was awesome. We accidentally left clothes and electronics and all of it was mailed back to me. I've left stuff at other hotels and mysteriously […] housekeeping never found them so I was so surprised to get my iphone and two kindles and cords and even the candy I left in the room all returned to me. We had a noisy neighbor and after I complained, they sent up a bell hop and moved me and my stuff immediately. The restaurant food was delicious. Read moreGenuine Expedia guest review
"Very nice hotel"
everything was good , specially the staff. they were very polite and helpfull. the hotel is located 1.3 miles from the main attractions but walking is a good way to know the city better. if do not want to ealk you can take a troley. the breakfest was not included but we could order a la carte with reasonable price and good quality. I recommed this […] hotel. Read moreGenuine Expedia guest review
We spent our Thanksgiving break at the Holiday Inn. From the moment I made the reservation the service was out of this world. Since it was a holiday weekend, I asked the front desk with their recommendations of restaurants that were open, within an hour I had a detailed list of nice restaurants to enjoy our festive occasion. The room was clean, the […] hotel was about a year old and one block from the Upper End of King Street the main strip in Charleston, with lots of quaint restaurants and boutiques. The front staff was friendly and very helpful. Thank you Brendan, Kristen and Jaime, and the complimentary valet service staff was efficient and very friendly also. The amenities in the room were nice. Even had a TV in the bathroom hidden behind a mirror, which my kids loved. I would come back here anytime!! Read moreGenuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Dear GS, We would like to thank you for choosing to stay with us during your recent visit to Charleston over your Thanksgiving break. We are delighted to hear about and thank you for sharing the details of your 'Awesome Experience'. We will make sure to recognize Jamie, Kristin, Brendan , and the rest of the team for their service. Thank you again and we hope to see you next time you are in the area. Best regards, Staff & Management
"Great staff! Nice hotel for value"
We were few blocks away from main historic area than we thought which first day of trip meant a shuttle bc very cold! second and third day a nice walk though even with 5 year old! Staff wa awesome. We ordered room service breakfast to watch thanksgiving parade and it was great! Staff came twice to try to clean our rooms and we had not left yet! They […] never did clean it which was fine sorta our fault. Overall would stay here again! Nice rooms and staff! Read moreGenuine Expedia guest review
"My first time at this hotel"
A new hotel close to all the new restaurants on upper King. Clean, modern and comfortable, the best part was the wonderful staff from front desk to especially the friendly and helpful bellman. I will definatelly be back. At this price point, in downtown Charleston is unheard of. What a find.Genuine Expedia guest review
This was a great hotel, great location, great staff......... After check in when we were walking to room, a housekeeper told us welcome in a very sincere manner.......I knew it was a well managed hotel once this happened..... Very clean, modern hotel.......with onsite garage parking......... Will stay here upon next visit to Charleston!Genuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Dear Jason, We would like to thank you for choosing the Holiday Inn Charleston Historic Downtown for your stay in Charleston. Your kind remarks are greatly appreciated and have been passed along to the team. All of our team all says hi and will be awaiting your next visit. With highest regards, Staff & Management
"Poor customer service"
This hotel has a parking lot but you have to pay for it, otherwise they suggest that you park few blocks down the road. The rude concierge made my anniversary vacation a bit unpleasant but the modern look of our room made up for it. Two queen beds were very comfy, had clean sheets and plenty of pillows but don't expect your usual queen size bed. An […] average person can grab both sides of this queen at once. There was no sofa or sink as pictures suggested. I've made my reservations weeks ahead and added free breakfast for two. Instead of a free breakfast, we got one $20 coupon which we used in hotel restaurant and had to pay for the difference. The restaurant is very nice and clean which is a fair reason for pricey meals. Overall, we enjoyed our stay here but we didn't like the hidden fees. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Dear Traveler, We would like to thank you for choosing to stay with us and for taking the time to review the hotel. In regards to the parking charge, I apologize you were not aware. In Charleston parking is very sparse, and we charge for parking as most other hotels. Our parking is a 24 hour Valet Service. We hope you will return and stay with us in the future. Sincerely, Staff & Management
"Anniversary trip and first vacay in YEARS!"
Easy booking, easy check-in, parking is less than desirable, free full breakfast bar was just okay but I'm not a big breakfast geek anyways, and our safe in the room did not work, even after asking for it to be fixed one time, but the total experience was awesome!Genuine Expedia guest review
This was the best Holiday Inn I've ever stayed in. A beautiful hotel, very friendly and helpful staff, the best dining room, a nice room. The quality of the hotel was as good as Marriott or even better. That's the good news. The hotel is within walking distance of the historic district; but I did not feel safe walking in the area around the hotel (and […] I've lived in many urban areas). I highly recommend using the valet parking ($16 a night), since the parking area is blocks away from the hotel. And I recommend using public transportation, which stops outside the hotel. The area is undergoing urban renewal, with some really nice buildings interspersed among derelict buildings, so this area will be much better as time goes by. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Dear David, We are extremely grateful for your comments rating us as the best Holiday Inn you've stayed in. We hope you continue to stay with us each time you visit Charleston. The Free Trolley is one of the best ways to get around should you get tired of walking. And it stops right across the street. Sincere regards, Staff & Management
wished breakfast was includedGenuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Hi Patsy, Thank you for your comment. Our Breakfast Package is very popular and would include breakfast. We hope to see you next time you are in the area. Best regards, Staff & Management
My husband and I loved the hotel and the staff. The restaurant food was extremely good! The hotel's location was near the interstate, which suited us well, however, it wasn't really located in historic Charleston. Even still, the price and the facility were great, and we had zero complaints!Genuine Hotels.com guest review
Response by Holiday Inn Charleston Historic Downtown Dear Joy, We are delighted to hear you loved the hotel and staff. We hope you will return soon. With highest regards, Staff & Management
"Excellent location in Charleston!"
I love this hotel...very clean...everyone that works there makes you feel very special! They go out of their way to make things happen!! Would stay there again...actually this is where I hope to always stay.Genuine Expedia guest review
Response by Holiday Inn Charleston Historic Downtown Dear Valued Guest, Thank you for your remarks. We will be awaiting your next visit. Best regards, Staff & Management
"Good overnight stay"
Good stay in the heart of Charleston! Bar food excellent in the restaurant. We were only there overnight but it was a very good choice of hotel for us as we wanted to see Charleston the following morning before moving on to our final destination. Visit the market and see the locally made goods, walk the pavements and see the various parks, museums, […] etc. Don't forget to go into some of the sidewalk shops also selling hand made items as there were items there which are not sold in the market area. Loved Charleston and would want to go back again for a longer period of time. Definitely take your walking shoes and enjoy the place. The cafes and bars had very good food as well and at reasonable prices. Read moreGenuine Hotels.com guest review
"Close to Historic sites"
Room was nice. Neighboring construction was a bit loud.Genuine Hotels.com guest review
"Nice Hotel,Very Far from the Sights"
nice hotel, great staff,shady neighborhood.have to pay to park your car 15.00 plus tax.2 miles away from the market.Wish we would of know how far it was.Genuine Hotels.com guest review
"Very nice hotel, close to historic area"
Lovely hotel, walking distance to historic downtown. Staff was friendly and helpful. Rooms were comfortable and clean. Restaurant was delicious! Would stay here again.Genuine Expedia guest review
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