All hotels in Tokyo, Japan
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1-15-33 Hyakunincho, Shinjuku-ku, Tokyo, Tokyo-to, 169-0073, Japan, ‏‎800-491-6126
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3.3 / 5Good

Score breakdown (from 220 reviews)

Average rating for:

  • Cleanliness
    3.0
  • Service
    3.4
  • Comfort
    3.0
  • Condition
    2.9
  • Neighborhood
    3.9
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2.0 / 5Fair
"Decent Budget Hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I'll start by saying this, for a budget its not bad. Still, I wasn't too happy with the place. Walls were thin and could hear everything out in the hallway. A friend there had a non-smoking room that still smelled like smoke. I think they might just use air fresheners to prepare a room for non-smoking. The rooms are small but that is to be expected for how cheap it is. Didn't have enough towels, had to ask for an extra (and they forgot to give me one when I first checked in). The staff was OK they could speak English for the most part, which is better than some other hotels. The place is located close to a JR station which is convenient for those with a JR pass. Overall, not too bad for a budget but still a 2 for the quality of the facility.
Genuine Expedia guest review
Other trip Dec 17, 2014
S
US
4.0 / 5Excellent
"Good loca with limit budget"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Good location,nice room near shinjuku!! Will recommend to my friends who visit Tokyo with short trips.
Genuine Expedia guest review
Other trip Nov 20, 2014
A&L
US
4.0 / 5Excellent
"Affordable & in a great location!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
We arrived late at the hotel, but the staff was friendly and checked us in without charging any extra fees. The staff spoke English quite well, and were very helpful with any requests we had. The hotel room was a bit musty, but after opening a window for a bit, the smell went away. The walls are quite thin, and we could hear people in other rooms as well as people on the street below. There's a cafe attached to the lobby that is open late and was a nice to stop in and visit. The hotel is in a wonderful location; there is a pay to park lot down the street as well as a 24 hour convenience store nearby. It is also very close to the Shin-Okubo train station which was excellent for exploring the city. Overall, I enjoyed my stay and would definitely recommend the hotel to anyone looking for an affordable place to stay in the Shinjuku area.
Genuine Hotels.com guest review
4 night romance trip Nov 10, 2014
Desiree
US
3.0 / 5Good
"Great location, good neighborhood, but just OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Location is great near the Yamanote line and only 1 station north of Shinjuku station. In Korean neighborhood in a residential alley. Has a very cool café/bar. Room was OK but bathroom brings down the whole experience, very bad and got very hot. Considering all things, it is OK for the price and convenient to get out of if you are heading to the airport via train at any time other than when trains aren't running.
Genuine Hotels.com guest review
2 night romance trip Jul 30, 2014
A Traveler
US
4.0 / 5Excellent
"Very pleasant"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
First of all, we don't smoke, and didn't realize all of the rooms were smoking rooms - however - the location was good and the price was well within our budget AND somehow, we didn't smell any smoke??? So, really, this hotel worked out very well for us. The air conditioner was great, the beds were comfortable and the room was very clean! The breakfast was delicious as well. Will definitely stay here again!
Genuine Expedia guest review
Other trip Jul 20, 2014
J
US
2.0 / 5Fair
"Dirty but great location"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
JR train and subway was about 2 blocks away. However, the bathroom had mold all over it and needed repairs. You should try to find another place if you can.
Genuine Hotels.com guest review
1 night trip Jul 8, 2014
A Traveler
US
3.0 / 5Good
"Good. budget hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Excellent Location . But hard to find in the beginning. The restaurant next door serves awesome breakfast.
Genuine Hotels.com guest review
3 night trip with friends May 24, 2014
Chris G
US
1.0 / 5Poor
"No available room for us"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
After 13 hours of air travel and 2 hours of trying to figure out how to get to the hotel from the airport, there was no room available for us (despite pre-paying through hotels.com). They got our reservation, but there was no room.
Genuine Hotels.com guest review
2 night trip Dec 7, 2013
RCB
US
4.0 / 5Excellent
"Excellent location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is located near Shinjuku station. It's clean and perferct for those on a budget.
Genuine Expedia guest review
Other trip Oct 23, 2013
A Traveler
US
1.0 / 5Poor
"NOT RECOMMENDABLE!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
I would NEVER stay in this hotel. First, this hotel was really hard to find. This was the most horrible 2 nights ever in my life. When we went up to our room, the second thing that greeted us was a squash cockroach which we were fine cause it can happen anywhere but when we went to the bathroom we were like OMG The bathroom was disgusting. The shower curtain was so dirty that you couldn't even tell what color it was. We complain and it was the same situation as it was from the beginning. then later at night, my husband some how had spilled a little bit of coffee in the bed sheets (oh if I didn't mention this: it had happen because the room was so small that it was unbelievable. We didn't even know how we fit there. This is not the first time that I had been in Japan. So I had an idea of how small there hotel rooms were. But this hotel room was unbelievable small. Imagine a queen size bed as a room and in it there's a full bed with little space for your luggage to be place or even yourself to be able to walk around). Continuing the story, I tell my husband don't worry that tomorrow we'll have the room clean and they will change the sheets for us. After a long day, we were so tired that wanted a shower and hit the bed. Guess what?! The stain was still in the sheets. It seems that they just fix the bed and folded whatever. The price that we paid was the same as another hotel that we had stayed the night before which it didn't had this problem of cleanness.
Genuine Hotels.com guest review
2 night family trip Oct 14, 2013
A Traveler
US
1.0 / 5Poor
"Room stunk and was filthy. A LOT of bathroom mold."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The location is good. Hotel is run down. Price was good. I am not picky, but this place was nasty. Mold all over shower curtain and on bathroom ceiling. Not just a little bit of mold, either. Room stunk terribly like strong food smell. Took some getting used to. Light fixture was yellow and broken. We only stayed one night, which was fine with us.
Genuine Expedia guest review
Other trip Jul 25, 2013
A Traveler
US
4.0 / 5Excellent
"Good location & family friendly."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This is a nice hotel. They were available for late check in and the price was very reasonable. The room was very spacious for a hotel in Japan. We had a problem with the bathroom flooding, but I told the gentleman at the front desk and he was quick to fix it. The area was very nice, lots of food choices. My mom and I were traveling with my 4 year old niece and the accomodations were perfect for the three of us. This hotel is very easy to find and is only a very short distance from JR Okubo station and is also close to JR Shin-Okubo station. The central location is nice for easy access to many major attractions.
Genuine Expedia guest review
Other trip Mar 22, 2013
Melodie
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This no frills hotel was in a great location - about 3 minute walk to trains - and about a 20 minute walk to the center of Shinjuku. There are many restaurants in the neighborhood and if you don't want to eat out there are many small shops selling food to take away. We were traveling on a budget and this hotel was great for our one night in stay. The rooms were clean, larger than expected. The bathroom was little more than a closet with a short tub and shower, but did the trick non the less. If you are looking for luxury and comfort, this is not the place for you. But if you are in need of a place to sleep and shower there is nothing wrong with the Empire.
Genuine Hotels.com guest review
1 night trip Feb 14, 2013
A Traveler
US
4.0 / 5Excellent
"Good place to stay in Shinjuku"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The location of the hotel was its best feature. Its very close to the Shinjuku station, just about 2-3 blocks away. The hotel is kinda hiding on a little back street, but if you go down the right street, you cannot miss it. The rooms are small, but it's Tokyo, this is expected. We got a triple room w/ 3 beds, and they were basically right up against one another. But overall, I would def recommend this hotel.
Genuine Hotels.com guest review
2 night trip Jan 8, 2013
Noah
US
4.0 / 5Excellent
"Family suite good for multiple travellers"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
I have stayed in many hotels in Japan. I had the opportunity to see the single room, and it is similar to most other hotel rooms for the price. A single bed, with a tiny bathroom and television. You don't really need more, but don't expect two people to fit in the single room. You'll barely fit in there with your luggage. That said, I did not stay in the single room, as I was traveling with a group. We stayed at Hotel Empire for over a week - we had four people in the three bedroom suite. Our room had a tiny living area, a full sized bathroom with a walk-in shower and tub, and two large bedrooms. There was a lot of storage space if you choose to use it - three closets and lots of shelving. We slept on futons instead of western beds. All of the rooms have televisions, refridgerators, and hair dryers. I didn't see any bugs, and while the futons had lots of stains, our rooms were cleaned daily. The front desk staff was very friendly, and helped arrange travel to and from the airport at a discounted rate with no problem. The hotel is in a great location, if you take a left out of the front door, and walk to the main road, there are two JR stations that can take you anywhere in the city. There are also a lot of small shops and places to eat nearby. In general, the neighborhood is quiet, but it is close enough to the train station that you can be on your way in less than five minutes. When I return to Tokyo, I intend to stay here again. c:
Genuine Expedia guest review
Other trip Jan 12, 2013
Rosie
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"location"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Perfect location, just one minute by foot to Shinokubo station and one station away to Shinjuku station. We stayed for two nights, and because the rooms are all smoking allowed, the first night was bad, but after a day with windows open we couldn't really smell anything. I don't think we could've gotten anything better so central for that price though! The staff is friendly, the café/restaurant at the first floor is nice, and ofcourse; location location location!
Genuine Hotels.com guest review
2 night family trip May 8, 2015
A Traveler
AS
3.0 / 5Good
"Liked the area. Lots of Korean restaurants."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Staff had limited English however they were pleasant. The bathroom was a bit shabby.
Genuine Hotels.com guest review
2 night family trip Apr 20, 2015
Angus
AU
3.0 / 5Good
"OK for the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
bit worn out and getting ready for renovation. However, for the price, to have your own en suite in Tokyo is good, paid £28 per night. Note the map location relative to main train station.
Genuine Hotels.com guest review
2 night trip Apr 20, 2015
A Traveler
GB
4.0 / 5Excellent
"good value near Shinjuku."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
In a quiet residential neighbourhood but walking distance to The bright lights of Shinjuku. This hotel represents good value with my only concern being the instability of the wifi. The cafe/bar adjoining does nice breakfast.
Genuine Hotels.com guest review
3 night trip Apr 8, 2015
A Traveler
GB
4.0 / 5Excellent
"Overall a good experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Esy walk from station. Friendly staff on reception. Good location 1 station from Shinjuku. Would return. Minor point; bathroom unit starting to show its age, though 100% functional, clean and fit for purpose, less visually pleasing that the rest of the hotel surroundings.
Genuine Hotels.com guest review
2 night romance trip Mar 12, 2015
A Traveler
GB
4.0 / 5Excellent
"budget hotel near shinjuku / shinokubo"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
a simple & affordable hotel with JR yamanote line (shinokubo station) nearby, also have amenities/restuarants nearby it , good choice for budget travellers...
Genuine Hotels.com guest review
8 night trip Feb 26, 2015
simon
SG
3.0 / 5Good
"Hard to locate at first but really good location"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel location was hard to find but once you know the way, it's really conveniently located near one train station from Shinjuku station. Don't expect too high standards as the hotel facilities are limited and old. Good bar at the lobby.
Genuine Expedia guest review
Other trip Nov 20, 2014
Xavier
SG
4.0 / 5Excellent
"Close to JR railway stations and close to Shinjuku"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Fast check in. Co operative staff. Slightly over priced.
Genuine Expedia guest review
Other trip Oct 18, 2014
Vallabh
GB
4.0 / 5Excellent
"Great value, great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Couldn't fault the place. Single room was great value. Hotel is so easy to find from the subway stop Shin-okobi. (Brilliant when you are jet lagged after a long flight). Take a left AFTER the MacDonalds. The hotel is 150m up the road on the right.
Genuine Hotels.com guest review
1 night trip with friends Sep 25, 2014
Kate
IE
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel is located very close to Shin-Okubo station on the JR line which made transport around the city very easy. The staff were friendly and some could speak English very well, considering my lack of Japanese this was a blessing. Comfy beds, rooms had the usual amenities. The bathroom was a little mouldy but considering the price it's hardly an issue. I would definitely recommend.
Genuine Hotels.com guest review
3 night trip with friends Sep 6, 2014
Brendan
AS
3.0 / 5Good
"It is Tokyo, what do you expect?"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was better than shittier places and comparable ones. More expensive can be not that good in any case. That is Tokyo: super expensive!!
Genuine Expedia guest review
Other trip Aug 24, 2014
A Traveler
CA
3.0 / 5Good
"Disappointed, keep leak out water in toilet room"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Location so far ok, but disappointed room 202 toilet ,after shower water leak out at floor.
Genuine Expedia guest review
Other trip Aug 4, 2014
germaine
MY
4.0 / 5Excellent
"best value for money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is near the JR Shin-Okubo train station and just 1 station away from Shinjuku station. I booked a family room for 4 and they gave us their biggest room with 2 adjoining rooms inside. Wifi is fast, bathroom is big and there are lots of shops & restaurants sorrounding the hotel. Truly best value for money. Will stay here again the next time I visit Japan.
Genuine Hotels.com guest review
2 night trip with friends Jul 6, 2014
Ron
PH
3.0 / 5Good
"Good location"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
One stop away from Shinjuku station. Hotel location is near to train station. Room is rather small but still comfortable. Surrounding areas has eateries and shops. Still a great place to stay!
Genuine Hotels.com guest review
5 night trip Jun 26, 2014
Kang
SG
2.0 / 5Fair
"Smelly"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Good location, but it's very smelly when turn on the air conditioner.
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
HK
2.0 / 5Fair
"Location was hard to find at first. Unclean."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
They don't change the bedsheets at all during the entire stay. They do not clean the bathroom. Bathroom was quite run down. Walls were very thin, if you do not make an effort to speak very softly, everyone on the same level can hear you.
Genuine Expedia guest review
Other trip Jun 14, 2014
Chucky
SG
3.0 / 5Good
"Decent location, friendly staff"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was pretty small and the bathroom smelled terrible constantly, but the hotel was in quite a good location - about 15min walk from the main Shinjuku train station. There was a convenience store very close by and a launderette about 10mins walk away. The staff were very friendly and there were vending machines right by the hotel entrance. In our room we had fresh towels everyday, they provided bath robes and slippers, and in the bathroom we had fresh toothbrushes, toothpaste, a comb and a razor everyday, along with shampoo, conditioner and shower gel all provided. It wasn't the best if I'm honest, and I'm not sure I'd choose this hotel again, but it was a really cheap room right in the heart of Tokyo, so you get what you pay for I guess ^_^!
Genuine Hotels.com guest review
7 night family trip May 17, 2014
infelicitous
GB
2.0 / 5Fair
"Quiet location, attrocious bath"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
I booked the Empire for a one night business trip in Tokyo. It was the only hotel close to where my meetings were being held that had room available for less than $300. I got what I paid for. The room itself was fine - a bit spartan but clean. But the bath was a wreck. The sink leaked so whenever I ran water my feet got wet. There was mould on the walls and the bathtub looked like it hadn't been scrubbed for months. I would have been better off at a love hotel in Kabukicho.
Genuine Hotels.com guest review
1 night business trip May 17, 2014
A Traveler
AS
3.0 / 5Good
"Cheap hotel for family of 5 in Tokyo"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
One of the few hotels that accept 5. Close to train and rest
Genuine Expedia guest review
Other trip Mar 31, 2014
cecilia
CA
3.0 / 5Good
"No sound insulation"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We coul hear people in the room opposite us and next to us. Cafe downstairs was great and hotel is close to everything.
Genuine Expedia guest review
Other trip Mar 22, 2014
A Traveler
AU
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Near JR Shin-okubo sta.
Genuine Hotels.com guest review
2 night trip with friends Mar 13, 2014
PRH
AS
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
near JR Yamanote Line (Shin-okubo Station)
Genuine Hotels.com guest review
2 night trip with friends Mar 3, 2014
Suwipa
AS
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I stayed in the Empire from January 20th-27th of this year. I had a single room on the third floor. Overall I was pleased with the cleanliness of the room and the wifi-connection. I believe that the staff does not change the sheets on the weekends unless a guest checks out, but they do replace towels and robes. My only problem was in the bathroom. It's cramped, but the problem was mold growth on the shower curtain. It was minimal but a little off-putting. Other than that, my stay was exactly what I expected; a clean and convenient place to rest after long days exploring Tokyo.
Genuine Hotels.com guest review
7 night trip with friends Jan 20, 2014
TravelingTonya
AS
1.0 / 5Poor
"Very run down hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The toilet and shower are so scrubby, yuck !
Genuine Hotels.com guest review
4 night family trip Dec 25, 2013
A Traveler
AU
2.0 / 5Fair
"Great location, but toilet is terrible."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
No service. The toilet is small, old and dirty.
Genuine Hotels.com guest review
3 night family trip Dec 16, 2013
A Traveler
SG
2.0 / 5Fair
"There aren't any non-smoking rooms"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Twin room is rather a single and all rooms smell to cigars. Otherwise this hotel is quite pleasant.
Genuine Hotels.com guest review
4 night trip Nov 5, 2013
Susanna
GB
3.0 / 5Good
"Close to station, with basic needs"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel staff are pleasant and helpful, they will call up and make reservations for restaurants for you if you ask them to. the hotel location is a few minutes walk from Shin-Okubo station which is only one stop away from the main station - Shinjuku. We found that on late nights out you could easily walk back from Shinjuku within 15-20 minutes. The hotel itself is small, with rooms that have the bare minimal - Bed, TV, Bathroom, fridge. But we heard from our friends who were staying at other hotels that their rooms were also quite small. The rooms were cleaned everyday, new towels and toiletry given. If you leave things on the bed then they won't touch it we found, so if you want your sheets changed don't leave anything on the bed.
Genuine Expedia guest review
Other trip Nov 7, 2013
M
GB
3.0 / 5Good
"Ok hotel for the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
My room was on the ground floor. It had some humid smell and the air ventilator was noisy. The WiFi reception was bad too in my room. If you were to just stay and sleep for the night, it should be fine.
Genuine Expedia guest review
Other trip Oct 21, 2013
siew
MY
5.0 / 5Outstanding
"Really good hotel good price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
strong signal wifi,good beds for three,free hot and cold water,really near Okubo station,near food and drink but I'm lazy to change line JR to local line.
Genuine Hotels.com guest review
1 night trip with friends Jul 23, 2013
Wilasinee
AS
3.0 / 5Good
"DECENT"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
it was decent. Not too bad, booked a twin room but only allowed for one person... what?!?!?
Genuine Expedia guest review
Other trip Jul 9, 2013
A Traveler
AU
3.0 / 5Good
"If you want a place ONLY to crash."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Really really tiny room. Size of an average bedroom in Australia. Mattress on the floor.
Genuine Expedia guest review
Other trip Jul 9, 2013
Katey
AU
4.0 / 5Excellent
"Frendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
it was a short stay. However hotel location was convenient.
Genuine Hotels.com guest review
2 night trip Jun 10, 2013
Sri
AS
3.0 / 5Good
"Poor, small and not pleasant"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
I know space is at a premium in Tokyo but the rooms here were awfully small, for a double room two people couldn't pass each other, as for free Wifi, you'd get a better service using a dongle as the WIFI worked intermittently, the staff were OK, but I wouldn't stay there again, also the shower curtain looked liked it had been their since the 70's and was disgustingly dirty, all in all I wouldn't recommend staying at this hotel
Genuine Expedia guest review
Other trip Jun 4, 2013
A Traveler
GB
4.0 / 5Excellent
"Hotel Empire Review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I arrived at this hotel late in a taxi, and I was worried I was in a bad area because it is in an alley, but it turned out to be fine and I felt safe walking at night alone (and I'm also a girl). The front staff was nice and the room was small but nice. One night someone was yelling (I assumed they were drunk) which I heard very clearly from my room, but this is not the hotels fault. All the other nights I stayed it was fine, it was in a good location only about a 15 minute walk to the Shinjuku station, or 1 minute (about only a block away) from Okubo station. There is also a great cafe and bar downstairs with very friendly staff and great food and atmosphere.
Genuine Expedia guest review
Other trip May 27, 2013
Jasper
CA
4.0 / 5Excellent
"GOOD."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
the location is the best, very near station. and the room is very clean, and the staff is quite helpful.
Genuine Expedia guest review
Other trip Apr 19, 2013
CJ
SG
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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