"Affordable & in a great location!"
We arrived late at the hotel, but the staff was friendly and checked us in without charging any extra fees. The staff spoke English quite well, and were very helpful with any requests we had. The hotel room was a bit musty, but after opening a window for a bit, the smell went away. The walls are quite thin, and we could hear people in other rooms as […] well as people on the street below. There's a cafe attached to the lobby that is open late and was a nice to stop in and visit. The hotel is in a wonderful location; there is a pay to park lot down the street as well as a 24 hour convenience store nearby. It is also very close to the Shin-Okubo train station which was excellent for exploring the city. Overall, I enjoyed my stay and would definitely recommend the hotel to anyone looking for an affordable place to stay in the Shinjuku area. Read moreGenuine Hotels.com guest review
"Great location, good neighborhood, but just OK"
Location is great near the Yamanote line and only 1 station north of Shinjuku station. In Korean neighborhood in a residential alley. Has a very cool café/bar. Room was OK but bathroom brings down the whole experience, very bad and got very hot. Considering all things, it is OK for the price and convenient to get out of if you are heading to the airport […] via train at any time other than when trains aren't running. Read moreGenuine Hotels.com guest review
First of all, we don't smoke, and didn't realize all of the rooms were smoking rooms - however - the location was good and the price was well within our budget AND somehow, we didn't smell any smoke??? So, really, this hotel worked out very well for us. The air conditioner was great, the beds were comfortable and the room was very clean! The breakfast […] was delicious as well. Will definitely stay here again! Read moreGenuine Expedia guest review
"Dirty but great location"
JR train and subway was about 2 blocks away. However, the bathroom had mold all over it and needed repairs. You should try to find another place if you can.Genuine Hotels.com guest review
"Good. budget hotel"
Excellent Location . But hard to find in the beginning. The restaurant next door serves awesome breakfast.Genuine Hotels.com guest review
"No available room for us"
After 13 hours of air travel and 2 hours of trying to figure out how to get to the hotel from the airport, there was no room available for us (despite pre-paying through hotels.com). They got our reservation, but there was no room.Genuine Hotels.com guest review
This hotel is located near Shinjuku station. It's clean and perferct for those on a budget.Genuine Expedia guest review
I would NEVER stay in this hotel. First, this hotel was really hard to find. This was the most horrible 2 nights ever in my life. When we went up to our room, the second thing that greeted us was a squash cockroach which we were fine cause it can happen anywhere but when we went to the bathroom we were like OMG The bathroom was disgusting. The shower […] curtain was so dirty that you couldn't even tell what color it was. We complain and it was the same situation as it was from the beginning. then later at night, my husband some how had spilled a little bit of coffee in the bed sheets (oh if I didn't mention this: it had happen because the room was so small that it was unbelievable. We didn't even know how we fit there. This is not the first time that I had been in Japan. So I had an idea of how small there hotel rooms were. But this hotel room was unbelievable small. Imagine a queen size bed as a room and in it there's a full bed with little space for your luggage to be place or even yourself to be able to walk around). Continuing the story, I tell my husband don't worry that tomorrow we'll have the room clean and they will change the sheets for us. After a long day, we were so tired that wanted a shower and hit the bed. Guess what?! The stain was still in the sheets. It seems that they just fix the bed and folded whatever. The price that we paid was the same as another hotel that we had stayed the night before which it didn't had this problem of cleanness. Read moreGenuine Hotels.com guest review
"Room stunk and was filthy. A LOT of bathroom mold."
The location is good. Hotel is run down. Price was good. I am not picky, but this place was nasty. Mold all over shower curtain and on bathroom ceiling. Not just a little bit of mold, either. Room stunk terribly like strong food smell. Took some getting used to. Light fixture was yellow and broken. We only stayed one night, which was fine with us.Genuine Expedia guest review
"Good location & family friendly."
This is a nice hotel. They were available for late check in and the price was very reasonable. The room was very spacious for a hotel in Japan. We had a problem with the bathroom flooding, but I told the gentleman at the front desk and he was quick to fix it. The area was very nice, lots of food choices. My mom and I were traveling with my 4 year old […] niece and the accomodations were perfect for the three of us. This hotel is very easy to find and is only a very short distance from JR Okubo station and is also close to JR Shin-Okubo station. The central location is nice for easy access to many major attractions. Read moreGenuine Expedia guest review
This no frills hotel was in a great location - about 3 minute walk to trains - and about a 20 minute walk to the center of Shinjuku. There are many restaurants in the neighborhood and if you don't want to eat out there are many small shops selling food to take away. We were traveling on a budget and this hotel was great for our one night in stay. The […] rooms were clean, larger than expected. The bathroom was little more than a closet with a short tub and shower, but did the trick non the less. If you are looking for luxury and comfort, this is not the place for you. But if you are in need of a place to sleep and shower there is nothing wrong with the Empire. Read moreGenuine Hotels.com guest review
"Good place to stay in Shinjuku"
The location of the hotel was its best feature. Its very close to the Shinjuku station, just about 2-3 blocks away. The hotel is kinda hiding on a little back street, but if you go down the right street, you cannot miss it. The rooms are small, but it's Tokyo, this is expected. We got a triple room w/ 3 beds, and they were basically right up against […] one another. But overall, I would def recommend this hotel. Read moreGenuine Hotels.com guest review
"Family suite good for multiple travellers"
I have stayed in many hotels in Japan. I had the opportunity to see the single room, and it is similar to most other hotel rooms for the price. A single bed, with a tiny bathroom and television. You don't really need more, but don't expect two people to fit in the single room. You'll barely fit in there with your luggage. That said, I did not stay […] in the single room, as I was traveling with a group. We stayed at Hotel Empire for over a week - we had four people in the three bedroom suite. Our room had a tiny living area, a full sized bathroom with a walk-in shower and tub, and two large bedrooms. There was a lot of storage space if you choose to use it - three closets and lots of shelving. We slept on futons instead of western beds. All of the rooms have televisions, refridgerators, and hair dryers. I didn't see any bugs, and while the futons had lots of stains, our rooms were cleaned daily. The front desk staff was very friendly, and helped arrange travel to and from the airport at a discounted rate with no problem. The hotel is in a great location, if you take a left out of the front door, and walk to the main road, there are two JR stations that can take you anywhere in the city. There are also a lot of small shops and places to eat nearby. In general, the neighborhood is quiet, but it is close enough to the train station that you can be on your way in less than five minutes. When I return to Tokyo, I intend to stay here again. c: Read moreGenuine Expedia guest review
"Difficult to find, basic"
Link to the map of the hotel gave wrong directions. It would be good if the hotel can give better directions independent of the mapGenuine Expedia guest review
"Close to JR railway stations and close to Shinjuku"
Fast check in. Co operative staff. Slightly over priced.Genuine Expedia guest review
"Great value, great location"
Couldn't fault the place. Single room was great value. Hotel is so easy to find from the subway stop Shin-okobi. (Brilliant when you are jet lagged after a long flight). Take a left AFTER the MacDonalds. The hotel is 150m up the road on the right.Genuine Hotels.com guest review
"It is Tokyo, what do you expect?"
It was better than shittier places and comparable ones. More expensive can be not that good in any case. That is Tokyo: super expensive!!Genuine Expedia guest review
"Disappointed, keep leak out water in toilet room"
Location so far ok, but disappointed room 202 toilet ,after shower water leak out at floor.Genuine Expedia guest review
"best value for money"
The hotel is near the JR Shin-Okubo train station and just 1 station away from Shinjuku station. I booked a family room for 4 and they gave us their biggest room with 2 adjoining rooms inside. Wifi is fast, bathroom is big and there are lots of shops & restaurants sorrounding the hotel. Truly best value for money. Will stay here again the next time […] I visit Japan. Read moreGenuine Hotels.com guest review
One stop away from Shinjuku station. Hotel location is near to train station. Room is rather small but still comfortable. Surrounding areas has eateries and shops. Still a great place to stay!Genuine Hotels.com guest review
Good location, but it's very smelly when turn on the air conditioner.Genuine Expedia guest review
"Location was hard to find at first. Unclean."
They don't change the bedsheets at all during the entire stay. They do not clean the bathroom. Bathroom was quite run down. Walls were very thin, if you do not make an effort to speak very softly, everyone on the same level can hear you.Genuine Expedia guest review
"Decent location, friendly staff"
The room was pretty small and the bathroom smelled terrible constantly, but the hotel was in quite a good location - about 15min walk from the main Shinjuku train station. There was a convenience store very close by and a launderette about 10mins walk away. The staff were very friendly and there were vending machines right by the hotel entrance. In […] our room we had fresh towels everyday, they provided bath robes and slippers, and in the bathroom we had fresh toothbrushes, toothpaste, a comb and a razor everyday, along with shampoo, conditioner and shower gel all provided. It wasn't the best if I'm honest, and I'm not sure I'd choose this hotel again, but it was a really cheap room right in the heart of Tokyo, so you get what you pay for I guess ^_^! Read moreGenuine Hotels.com guest review
"Cheap hotel for family of 5 in Tokyo"
One of the few hotels that accept 5. Close to train and restGenuine Expedia guest review
"No sound insulation"
We coul hear people in the room opposite us and next to us. Cafe downstairs was great and hotel is close to everything.Genuine Expedia guest review
"Very run down hotel"
The toilet and shower are so scrubby, yuck !Genuine Hotels.com guest review
"Great location, but toilet is terrible."
No service. The toilet is small, old and dirty.Genuine Hotels.com guest review
"There aren't any non-smoking rooms"
Twin room is rather a single and all rooms smell to cigars. Otherwise this hotel is quite pleasant.Genuine Hotels.com guest review
"Close to station, with basic needs"
The hotel staff are pleasant and helpful, they will call up and make reservations for restaurants for you if you ask them to. the hotel location is a few minutes walk from Shin-Okubo station which is only one stop away from the main station - Shinjuku. We found that on late nights out you could easily walk back from Shinjuku within 15-20 minutes. The […] hotel itself is small, with rooms that have the bare minimal - Bed, TV, Bathroom, fridge. But we heard from our friends who were staying at other hotels that their rooms were also quite small. The rooms were cleaned everyday, new towels and toiletry given. If you leave things on the bed then they won't touch it we found, so if you want your sheets changed don't leave anything on the bed. Read moreGenuine Expedia guest review
"Ok hotel for the price"
My room was on the ground floor. It had some humid smell and the air ventilator was noisy. The WiFi reception was bad too in my room. If you were to just stay and sleep for the night, it should be fine.Genuine Expedia guest review
it was decent. Not too bad, booked a twin room but only allowed for one person... what?!?!?Genuine Expedia guest review
"If you want a place ONLY to crash."
Really really tiny room. Size of an average bedroom in Australia. Mattress on the floor.Genuine Expedia guest review
"Poor, small and not pleasant"
I know space is at a premium in Tokyo but the rooms here were awfully small, for a double room two people couldn't pass each other, as for free Wifi, you'd get a better service using a dongle as the WIFI worked intermittently, the staff were OK, but I wouldn't stay there again, also the shower curtain looked liked it had been their since the 70's and […] was disgustingly dirty, all in all I wouldn't recommend staying at this hotel Read moreGenuine Expedia guest review
"Hotel Empire Review"
I arrived at this hotel late in a taxi, and I was worried I was in a bad area because it is in an alley, but it turned out to be fine and I felt safe walking at night alone (and I'm also a girl). The front staff was nice and the room was small but nice. One night someone was yelling (I assumed they were drunk) which I heard very clearly from my room, […] but this is not the hotels fault. All the other nights I stayed it was fine, it was in a good location only about a 15 minute walk to the Shinjuku station, or 1 minute (about only a block away) from Okubo station. There is also a great cafe and bar downstairs with very friendly staff and great food and atmosphere. Read moreGenuine Expedia guest review
the location is the best, very near station. and the room is very clean, and the staff is quite helpful.Genuine Expedia guest review
"brilliant budget hotel"
A basic hotel but we really enjoyed our stay - very conventinent, 1 min walk from Shinikubo station on yamanote line. We had a family room with two decent sized double beds which fine for me and my family (wife & two daughters) - had balcony which was nicel. Plenty of shops/restaurants near hotel - even a boulangerie by station which was great for bread […] for picnics. Also a really cool little bar next door. Rooms are basic and bathroom small but fine for the price - had fridge in room and access to boiling water in reception & microwave so could be reasonably self sufficient (although we found Japan cheaper then the UK so no problem eating out). Read moreGenuine Expedia guest review
"Cosy hotel near to the amenities !"
We, family of 2 adults and 3 children had a pleasant stay for 4 nights in Hotel Empire. The hotel is located at the residential area but close to Shin-okubo station and eating stores and shops so very convenient for us.Genuine Expedia guest review
receptionists are not familiar with general tourist needs like taxis, trains practices. bathroom is not clean with lichen on shower curtain and wash basins.Genuine Expedia guest review
"Stay in Tokyo"
My family is satisfied with the hotel - simple and no-fuss. The hotel is located next to 2 subway stations which are very convenient for my family. Foodwise and with the vending machines around nearly every corners, my family is well satisfied.Genuine Expedia guest review
Overall the hotel is good in location. We have booked quadpules room. It neither big nor small. Just nice for 4 of us. The staff is abit not friendly but who cares!Genuine Hotels.com guest review
"Best value in Shinjuku"
Good 4 night stopover with lift. No need to lug luggage up and down stairs unlike other small japan motels. There is even a refridgerator. Towels and toothbrushes were replaced daily.Genuine Hotels.com guest review
"Facilities Below Standards"
The bed consisted of a box spring and mattress on the floor, with no frame. Basically everything seems old and worn out.Genuine Expedia guest review
"Great location with big room!"
A very convenience location. Clean, simple but big room in Shinjuku area.Genuine Expedia guest review
"Great for the price"
Basic, comfortable and only 15 mins walk from Shinjuku station east exit. For the price we paid, (very cheap for Shinjuku) I wasn't expecting a palace. The room was large for Tokyo, air con was great, small fridge included, free computer access in reception and staff were great. Our only problem was that the bathroom sink leaked, the bath leaked and […] the sheets were not washed once while we were there. Read moreGenuine Expedia guest review
"A Bare-Boned Beauty."
Don't let the low score for comfort fool you. This is an excellent little hotel. However you should be aware of the realities.... This is a bare-bones establishment - no frills, no cable TV, and such like in your room - and it really is a place to lay your bones at the end of the day. However, to be able to stay that close to Shinjuku station for […] about a third of the cost of a more normal hotel, you cannot expect miracles. All in all, a great place to base a more adventurous tour of central Tokyo. Read moreGenuine Expedia guest review
"it is a great deal for tokyo"
It is little hard to find, and I know tokyo very well I spent 7 years there. Also this property use to be a business hotel and just re open with the new name. in our room we had 2 beds how ever one bed was 2 mattresses on top each other no bed frame. Also room had no towels . we had to ask a front desk. overall the location is very close to chi-okubo […] or okugo station with is only 1 stop to shinjuku. Read moreGenuine Hotels.com guest review
"신오쿠보라면 이 호텔!"
정말정말 깔끔하고 좋았어요/~!Genuine Hotels.com guest review
鄰近許多餐廳，很方便外食 交通離新宿只隔一站,很方便 櫃台服務人員都很好，很有禮貌 隔音還可以,晚上睡覺沒聽到甚麼聲音 但偶爾有別的房客關門太大聲 唯一缺點是房間塵蹣太多 早上太陽照射時，肉眼可看見懸浮物 希望這點可加強改善。Genuine Hotels.com guest review
部屋全体の感じとしては、きちんと清掃も行き届いていたので良かったが、フェイスタオルがなかったので風呂に入ってシャワーを使った時、体を洗うタオルがなかったので背中が洗えなかったのが残念だった。また、部屋に湯沸しが無かったのでカップ麺が食べられなかった。帰るときに1階の通路に湯沸かし器があることに気付いた。フロントでアナウンスして欲しかった。Genuine Hotels.com guest review
駅からあまり遠くなく周囲も静かで、部屋も適当な広さでした。バスタブにゴム栓がなくお 湯を溜められなかったこととフェイスタオルがなかったこと以外は快適でした。Genuine Hotels.com guest review
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