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Hotel Boutique Casa de los Arcangeles, San Cristobal de las Casas

3.5 stars
C. Cuauhtemoc No.4 Centro HistoricoSan Cristobal de las CasasCHIS29200Mexico, ‏‎800-491-6126
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Excellent4.2 / 5
Vibe
Awesome vibe
Location
Great location
Service
Fantastic service
Room
Great room
23See all 23 Hotels.com reviews
From 37 reviewsTripAdvisor Traveller Rating

Hotel Boutique Casa de los Arcangeles, San Cristobal de las Casas

Hotel Info: ‎866-539-8117‎

from $47
  • Double Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 9 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 1 PM
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • No parking

  • Discounted offsite parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Boutique Casa de los Arcangeles
  • Boutique los Arcangeles
  • Hotel Boutique Casa de los Arcangeles
  • Hotel Boutique los Arcangeles

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • In-room coffee
  • In-room bottled water

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of MXN 907

Rollaway beds are available for MXN 150.00 per day

Full breakfast is offered for an extra charge of MXN 60 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 600 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in common area
Things to do
  • Spa services on site
  • Steam room
  • Sauna
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Designated smoking areas
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually furnished
  • Separate dining area
  • Separate living room
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

San Gabriel - This brasserie serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Boutique Casa de los Arcangeles, San Cristobal de las Casas’s small print

Also known as

  • Boutique Casa de los Arcangeles
  • Boutique los Arcangeles
  • Hotel Boutique Casa de los Arcangeles
  • Hotel Boutique los Arcangeles

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • In-room coffee
  • In-room bottled water

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of MXN 907

Rollaway beds are available for MXN 150.00 per day

Full breakfast is offered for an extra charge of MXN 60 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 600 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 23 reviews

Hotel Boutique Casa de los Arcangeles, San Cristobal de las Casas
Outstanding5.0 / 5
Perfect in center of city
Excellent front desk help. Always friendly.
Romance trip
Hotel Boutique Casa de los Arcangeles, San Cristobal de las Casas
Good3.0 / 5
Lovely Hotel with Booking Problems Unsettled
This is a lovely older hotel ideally located in San Cristobal. However, we had problems with our check-in. We did not get the room that we booked: king bed, private terrace and a fireplace. We even showed them the pictures that the hotel had posted online and they claimed that they were not told that we wanted that room all the while that was the only room shown. So be sure to follow up with the hotel directly - they told us that the room we booked cost more and was also not available. They would not even give us a complimentary breakfast for our trouble. The woman who works at the front desk in the mornings was very apologetic, but the evening clerk was rude. We did not even get our complimentary welcome cocktail. The other staff were very kind and pleasant. Hotels.com was very accommodating and made it up to us!
4 night romance trip
Hotel Boutique Casa de los Arcangeles, San Cristobal de las Casas
Excellent4.0 / 5
Gorgeous hotel, no airport shuttle
Gorgeous hotel, GREAT location, excellent service with one important exception: advertised airport shuttle doesn’t exist. One of the oldest colonial buildings in SC, it is in the historic district, walking distance to everything. Nicely appointed room and bathroom (#2 described well by another reviewer). Plenty of hot water, great shower head, very comfortable bed. So grateful for the electric room heater! About four of seven rooms are arranged colonial-style around the dining area set in an inside courtyard, gorgeously appointed, filled with natural light. Beautiful common areas: reading room, store, back garden patio. Limited but delicious breakfast included in our discounted price (50% off) for Feb 27-28. Great staff! Very helpful, friendly. Noise from nightlife and dining area never woke us but ear plugs are advisable. The shuttle was one reason I chose this hotel. I confirmed it by phone with hotels.com. Airport taxi charged a premium (700 pesos) because it was midnight. I showed the manager a print out where it is promised. She said they had no shuttle. I asked for reimbursement of the difference (200 pesos) between what I paid and what was promised. Instead, we were offered a taxi to the airport for the advertised price but that, too, fell through. I told the staff and am still waiting to hear from the manager. I recommended the management address this but I still see it on hotels.com as of 3/11/14. Also, no slippers or bathrobe are provided as promised.
2 night business trip
Hotel Boutique Casa de los Arcangeles, San Cristobal de las Casas
Outstanding5.0 / 5
highly recommend tho shuttle falsely advertised
Beautiful hotel, GREAT location, excellent service except advertised shuttle from Tuxtla Gutierrez airport doesn’t exist. In historic district, close to everything, in the heart of the action. Presumably one of the oldest colonial buildings in the city. Nicely decorated room and bathroom, plenty of hot water, great shower head. Very comfortable bed. So grateful for the electric room heater! Of some seven rooms total, about four on first floor arranged (colonial-style) around a beautiful, inside courtyard which is the dining area, gorgeously appointed, filled with natural light. Beautiful common areas: reading room, store, back patio with potted plants. Limited but delicious breakfast included. Great staff! All very helpful, friendly. Noise from nightlife and dining area never woke us. If you’re a light sleeper, take ear plugs. The shuttle was a main reason I chose this hotel. I confirmed it by phone with hotels.com. Taxi charged a premium because it was midnight. I told the manager, showing a print out where it is promised. She said they had no shuttle. I asked for reimbursement of the difference of what I paid the taxi and what was promised. Instead, I was offered a taxi to the airport at the advertised price when I left. The hotel management and/or hotels.com need to address this and other minor discrepancies in what is promised on the website such as slippers and a bathrobe provided in the room. Makes me hesitant to use hotels.com, again.
2 night business trip
Hotel Boutique Casa de los Arcangeles, San Cristobal de las Casas
Outstanding5.0 / 5
Nice hotel
My wife and I were very pleased with the hotel. It was very clean, and in a convenient location. The staff were very helpful. The hotel was very quiet, especially after the restaurant closed down. The restaurant served very good food and excellent coffee. We have been to San Cristobal several times, and we plan to stay at this hotel in the future.
1 night romance trip

See all reviews

Hotel Boutique Casa de los Arcangeles, San Cristobal de las Casas

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