"Good quality for price"
the hotel is new, clean and has very convenient location in midtown KC close to KU medical center and the Plaza. it has large rooms with good facilities. would highly recommend it.Genuine Expedia guest review
Room was clean and the layout was contemporary and well organized.Genuine Hotels.com guest review
"Nice stay, if you don't mind the construction"
they are having some sort of construction next to the hotel, it is tedious to have to go around to enter to the hotel and it is a little noisy, besides that everything went good.Genuine Expedia guest review
"Close to KU Med center."
Everything went smoothly. No problems at all. Staff was very helpful.Genuine Expedia guest review
My husband and I both agree that we would stay here again. We stayed here the night before a doctors appointment for our daughter. The one complaint that he had was that he could hear doors slamming during the night. The only issue I had was the swimming pool was pretty small so don't pick this hotel if you're planning on swimming a lot. Other than […] that the bed and pillows were comfortable, the hotel was very clean, and the continental breakfast was pretty good. Again we would stay here again! Read moreGenuine Hotels.com guest review
"Great hotel, small pool."
The hotel was great. The staff was friendly, and the rooms were clean. The pool is small and only 3 foot deep, so don't choose this hotel if you goal is to take big kids swimming, but is fine for small kids. I will stay at this place again.Genuine Expedia guest review
"very good hotel"
Everything was great had a great weekend thank you all for great service great room very happy with everything looking forward to the next visit!!Genuine Hotels.com guest review
Very nice to be able to stay so close to the hospital while my husband had outpatient surgery since we live 3 1/2 hr. away. They were able to handle his needs with a handicap accessible room. The room was very clean and staff very helpful.Genuine Hotels.com guest review
"Close to Westport"
Easy to find, nice place to stay. Breakfast was a bit boring though.Genuine Expedia guest review
"Close to KU Med center"
Quiet, clean and friendly service.Genuine Hotels.com guest review
The room was amazing! I loved the way the staff went out of their way to provide so many accommodating conveniences. It was the perfect room for the business trip I was on. Great office area, refrigerator and microwave came in handy. I am a huge fan of endless free coffee too, so that was amazing! The staff could not have been any more friendly and […] accommodating. I wish they were that friendly at California hotels!! The breakfast in the mornings got my day off to the right start and I am grateful for that! So all around, just a really lovely experience. So thank you and keep up the good work!! Read moreGenuine Expedia guest review
Nice Hotel & convenient. We stayed 2 nights and the room was not cleaned the first night..Genuine Hotels.com guest review
"Very safe and clean"
This was one of the nicest hotels I've ever stayed at. Super clean and super safe.Genuine Expedia guest review
"went for a concert"
I took my sister to see Taylor swift at the sprint center. There were many people staying at the hotel that also went to the concert. We stayed in one of the king suits it was very nice and clean. The only two down falls I had were the shower was odd cause it had no shower door it was a wall very modern but I had to put a towel down on the floor so […] I would slip getting out. The shower head had different setting so that was cool. The other down fall was the construction right next door to the hotel so when we woke up the next morning you could see all the dust that had came through the air conditioner. The parking lot was small and you had to go through the taco bell parking lot to get to the hotel. I liked that you had to have a hotel key to get into the hotel after certain hours and you had to have a key to get in the elevator there was a security guard on duty at night. There is a 7-11 and a five guys. The lobby was on the second floor and the breakfast was pretty good. Over all I would stay again. Great place to stay if you need to be close to the hospital or some what closer to down town. Read moreGenuine Hotels.com guest review
Excellent stay - rooms and staff were excellent. Breakfast was always filled and hot coffee. Rooms were clean and comfortable and room service staff did an outstanding job. I would stay again. The only complaint was the construction and parking - too much construction and not enough parking close to the hotel.Genuine Expedia guest review
"Kansas City overnight stay"
Everyone was very nice and helpful. Room was very nice and clean. My brother had open heart surgery at KU that is why we needed a place to stay. They called the shuttle for us so we didn't have to walk or worry about finding a parking place at KU. We would stay there again if the need ever arose. Thanks for all your help.Genuine Expedia guest review
"Nice hotel close to KUMC"
New hotel. Across from KUMC. The neighbor is turning around and there are decent places to eat nearby.Genuine Expedia guest review
"Nice new hotel."
This is a very nice, new and clean hotel. It is right across the street from KU Medical Center. There are several chain restaurants either on the premises or close by. But the awesome 39th District restaurants of Kansas City, Missouri are all within walking distance (or a two minute drive) on the other side of KU Medical!Genuine Expedia guest review
I would highly reccommend the Holiday Inn KU Med Center. I was worried that it was titled KU Med Center because all of our activities were in Kansas City, Missouri and KU is in Kansas City, KS. Well, the location was perfect! We went to The Plaza, Royals game, famous BBQ restaurants, and Crown Plaza. This hotel was in the perfect location for all of […] that. The breakfast was amazing! Biscuits and Gravy, cinnamon rolls, pancakes, etc. Great value. Roomy rooms, very new. Nice indoor pool, but small. The entire pool is 2 1/2 ft deep. Read moreGenuine Hotels.com guest review
Overall the hotel itself was fine but our room was right next to the vending room which echoed into our room. Also our room was like a tunnel as far as noise. Just didn't care for it.Genuine Hotels.com guest review
"Very friendly staff"
I had mistakenly booked a king bed room thinking it had a pull-out sofa like the suite rooms do. Since it was myself my wife and daughter we needed two beds and when we called down to the desk about it the lady that checked us in immediately fixed the situation and moved us to a double queen room. From the time we checked in to the time we left we experienced […] nothing but this kind of friendliness and service from the staff. We would definitely stay there again when in KC. Read moreGenuine Expedia guest review
"Clean hotel close to Downtown KC"
We arrived early and were able to check-in without delay. The staff from the moment we arrived were very professional and eager to meet our every need. The continental breakfast was kept hot and attended to the entire time we were eating. The room was clean and when we needed a rollaway, there was one delivered as soon as one was available later that […] same day. Read moreGenuine Expedia guest review
Thanks Hotel.Com. The hotel was excellent! !!!Genuine Hotels.com guest review
Loved the ref and microwave, nicely laid out just too close to the. Ice machineGenuine Hotels.com guest review
Overall the hotel was very nice. Most of the staff was very helpful and friendly. Breakfast was OK most days we were there...the pancake maker was broken the whole time we were there. The location is nice...not right downtown but just a few minutes away.Genuine Hotels.com guest review
"New, very clean, easy to get to everything!"
This was our first trip to KC with our boys (ages 8 & 7). We had a full schedule of Legoland, Sea Life Aquarium, The Money Museum (free at the Federal Reserve Bank) and the KC Zoo. Nothing was exactly close, but each attraction was easy to get to. Food in the area was also great, especially the pho (Vietnamese noodle soup) house two blocks away. Front […] desk and security staff were super-friendly. Housekeeping staff was almost invisible, but their work was excellent. We always make use of the pool at HIE, but this one was a challenge. It was small and shallow (2 ft. 10 in. at the deepest). Nevertheless, our boys had no complaints, swimming every day we were there. Read moreGenuine Expedia guest review
It was a very comfortable stay. The hotel staff was just exceptional, everyone was very helpful and friendly. The room we stayed in was a king suite, which was a good size and the bed was comfortable. The location of the hotel was in midtown so the neigborhood was kind of sketchy. But over all I was very happy.Genuine Hotels.com guest review
"Wonderful Staff & Convenient Location"
We visited this hotel during a recent trip for orientation activities for myself at the University of Kansas Medical Center School of Nursing. The hotel is literally directly across the street from the School of Nursing and is within easy distance from the actual hospital location, and I was able to walk between the hotel and School of Nursing easily […] and with few safety concerns during my time there. In addition, a number of restaurants are within easy walking distance of the hotel, and a 7 Eleven convenience store and a Five Brothers hamburger restaurant share building space with the hotel, adding to the convenience of the location. We stayed in a King Suite, and overall, our room was very well maintained and clean. Plenty of linens and pillows were provided, and the hotel continues to stock complementary shampoo, conditioner, lotion,and mouthwash (which has been absent in a few hotels I have recently stayed at). The room size was quite generous as was that of the bathroom, and a very nice desk area and small dining table area were provided, making this ideal for a traveling professional. Interestingly, the shower is designed in a self-contained manner (similar to a gym shower) but was sized well, and while some people complained about this, my only concern was that the shower head spray would not adjust for me, which was a problem because I'm short and would have liked a bit more narrow spray. The breakfast buffet was nice, but the eggs were quite bad. Read moreGenuine Expedia guest review
"Great place to stay!"
Friendliness of all employees....very helpful...security 24/7.....availability to the hospital & doctor appointments!Genuine Expedia guest review
Nothing like a brand new hotel. Great bed and the staff was pleasant and helpful!!Genuine Expedia guest review
We received excellent customer service from the staff. We also rented a party room for a graduation celebration. The staff was very helpful in providing the extra things we needed. I recommend this hotel.Genuine Hotels.com guest review
The lady at the front desk was SUPER nice. When we walked into our room it smelled so clean it was like we were the first ones to stay there. Amazing experience and we will be staying here again.Genuine Hotels.com guest review
Poor night's sleep. I think the walls/celings must be very thin or not with adequate insulation for sound proofing. I was on the second floor and I could hear stomping from the floor above, toilet flushes, etc for hours before I finally got to sleep. For a relatively new looking hotel, I expect better and would not stay here again, despite the perks […] of the free breakfast and decent fitness room. Read moreGenuine Hotels.com guest review
"Treadmill two floors below...at 1am...really?"
Brand new hotel (less than a year) in a nice location 7 minutes from downtown KC and a few minutes from the back side of Westport area. I was sleeping soundly when at about 1am, it was awaken by the sound of a train moving by. But the noise and the vibration continued. Finally, I called downstairs and was told that it was likely someone running on the […] treadmill two floors below my room. Really? The fitness room is open 24hours. I was told that since I purchased my room from Hotels.com, there was nothing they could do for me as far as a refund. The best they did, in fact the only thing they did, was to say if I ever come back they would "take care of me." Sounds like the noise from the treadmill at this point. Read moreGenuine Hotels.com guest review
Excellent hotel, brand new, very clean. Great location, right off highway, 2 minutes from Plaza, Westport. Highly recommended.Genuine Hotels.com guest review
"Perfect experience except for the breakfast"
Perfect experience except for the breakfast. I will definitely stay here next time I am in KC. The breakfast left a lot to be desired. The pancake machine was broken both days and the toaster one day. The omelette is a sad excuse for one to say the least.Genuine Hotels.com guest review
"Great Weekend Getaway"
We were very pleased with the cleanliness of the hotel and our room. The staff was very friendly. The proximity to both shopping plazas was a plus. If in the area again we would definitely book here again.Genuine Hotels.com guest review
"Great hotel with great updates"
Our family of 4 used this hotel as base camp for Legoland and Sea Life Aquarium visits over the weekend. This hotel is very well updated and clean (which was quite a relief walking in). Breakfast was good and there was plenty of room for the guests to eat. There's a Five Guys on the ground floor of the building, which was nice for a quick bite to eat […] - but expect to drive a little bit (1-3 miles) for a sit-down meal. Overall, it was a great experience and I would recommend it for families and business travelers. Read moreGenuine Hotels.com guest review
"Just what I needed."
Great experience. Really nice accommodations and really convenient to KUMC. I had never stayed at a Holiday Inn Express before, but, after staying at this place, I definitely would.Genuine Hotels.com guest review
Construction next door was not an issue, other than it made parking just a little tight - definitely not a big deal! Great room, very clean - would absolutely stay again!Genuine Expedia guest review
Loved the location. The room was very clean. The continental breakfast was really yummy with lots of choices.Genuine Expedia guest review
This hotel is nicely kept and the staff is super helpful. Mrs. B the breakfast attendant Monday morning was super friendly and helpful. The front desk staff was helpful and friendly. Everything we wanted to do was within 15 minutes of here. And we were everywhere. Only complaint...pool is small and shallow.Genuine Hotels.com guest review
"I Loved This Place"
All of the staff we encountered, including the night security man and the sweet "breakfast" lady, were all cheerful and accommodating. Our room, as well as the halls, elevators and common areas were immaculate. The complimentary breakfast had many great options, and although I couldn't sample everything, the food I did eat was exceptional. I particularly […] liked the biscuits and gravy. Considering all of this in conjunction with the price I paid, this was the best hotel stay I've had in a VERY long time. Read moreGenuine Expedia guest review
"Nice, clean place. Very helpful staff!"
The hotel is very new and very clean! The breakfast was nice with a lot of variety. The hotel staff was very helpful!! Would stay there again! Unfortunately the pool was closed due to some issue.Genuine Hotels.com guest review
We were meeting my college son at this hotel from another location, and we were unexpectedly delayed. Even though I was not there, they were very welcoming of my son and allowed him into our room so he could rest until we made our appearance. I appreciated this so much, since he would have had to sit in the lobby for several hours otherwise.Genuine Hotels.com guest review
Very disapppointed!! Upon our arrival there was construction blocking the entrance and parking lot. Ok, a little construction is understandable. Once we got to the counter to check in there were NO LIGHTS... Complete darkness!! The manager at the front desk explained that the power had been disconnected by the construction going on and that it would […] be up and running soon. Once agin, understandable... Things happen.We returned to the front desk 45mins later, he told us 30mins the power should be back on. 3hrs lateno power!!! We were freezing at that point and decided to check out. We were not offered an apology or anything for the inconvenience. Keep in mind we traveled over 200miles for this reservation! Read moreGenuine Hotels.com guest review
"Excellent Staff, close to KU Med Center"
The staff was exemplary. Only needed to walk across the street to get inside KU Medical Center. The only issue was that my room had a very small shower.Genuine Hotels.com guest review
"close to all must-see sights"
Great location, very clean, great customer service- the staff was very friendlyGenuine Hotels.com guest review
We staed because my husband needed surgery at KU Med Hospital, just across the street, and because there was a HUGE snowstorm across KS and we had to get there early for his surgery. They allowed us to stay an extra night after his surgery because there was no way I could drive back to Wichita in that snow. The desk clerks were ALL very nice and un […] derstanding!! Read moreGenuine Hotels.com guest review
the only thing was the pool wasn't that great. Small and only 3ft, I think it is used as a rehabiltation pool for KU patients. Other than that it was a great and very comfortablestay!Genuine Hotels.com guest review
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