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Sandos Cancun Luxury Resort All Inclusive, Cancun

4 stars
Km 14 Mz 53 Lote 37-1 ZHCancunQROO77500Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Food
Delicious food
WiFi
Bad internet service
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From 3,219 reviewsTripAdvisor Traveller Rating

Sandos Cancun Luxury Resort All Inclusive, Cancun

Hotel Info: ‎866-539-8117‎

from $347
  • Caribe suite
  • Laguna suite
  • Superior Room Ocean or Lagoon Partial View
  • Suite Sandos Ocean or Lagoon Partial View with Balcony
  • Deluxe Room Ocean or Lagoon Partial View with Balcony

At a glance

Key facts

Hotel size

  • This hotel has 857 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of MXN 900

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Pool sun loungers
  • Health club
  • Outdoor tennis courts 2
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool umbrellas
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • Conference space size (feet) - 6254
  • Conference space size (meters) - 581
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Premium food items
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

Spa del Mar has 13 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

St. Trop - This beachfront restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Gaijin Teppanyaki - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only.

Bar One - This lobby lounge overlooks the pool.

Sandos Cancun Luxury Resort All Inclusive, Cancun’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of MXN 900

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sandos Cancun Luxury Resort All Inclusive, Cancun

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