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Sandos Cancun Luxury Experience Resort All Inclusive, Cancun

Km 14 Mz 53 Lote 37-1 ZH, Cancun, QROO, 77500, Mexico, ‏‎800-491-6126
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Art Deco-style all-inclusive resort on central Cancun beach

Cancún's Hotel Zone

From the resort's enviable beachfront spot in the center of Cancun's Hotel Zone, a walk of a few minutes could take you to world-class parasailing on Whale Beach. If you seek more relaxed recreation, its a 22-minute drive to hit the links at the Riviera Cancun Golf Club.

Aquaworld experience

You can swim alongside whale sharks in the Caribbean with a 14-minute walk to Aquaworld, a water sports outfitter. If you prefer land excursions, a 4-minute drive from Sandos Cancun Luxury Experience Resort All Inclusive takes you to the boutiques of La Isla Shopping Village.

Bali beds on the beach

Booking a Bali bed for 2 on the beach might be perfect for your relaxing retreat, perhaps followed by Caribbean cuisine at Teppanyaki, 1 of 3 restaurants. For a more active getaway, there are 3 swimming pools, or you can pick up a racket and hit the outdoor tennis courts.

Ocean view with WiFi

An ocean and lagoon view can be enjoyed from the sitting areas of the hotel's 212 guestrooms, which have 1 king or 2 double beds. You can find refreshment from the minibar or coffeemaker, connect with free WiFi, or check out the premium cable channels on your flat-screen TV.
Excellent4.3 / 5
  • If you are looking to relax and indulge in nice food, great service and amazing drinks by…Mar 27, 2015
  • Sandos is a great place to stay and relax. Thanks especially to Liz, who made my trip…Mar 19, 2015
See all 473 Hotels.com reviews
From 2,510 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $378
  • Suite Sandos Ocean or Lagoon Partial View with Balcony
  • Deluxe Room Ocean or Lagoon Partial View with Balcony
  • Superior Room Ocean or Lagoon Partial View
  • Caribe suite
  • Laguna suite

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • Accessible parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Sandos Cancun Luxury Experience Resort All Inclusive
  • Sandos Cancun Luxury Experience Resort All Inclusive Cancun
  • Sandos Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 4 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 17 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of MXN 2500

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free full breakfast daily
  • 3 restaurants
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Pool cabanas (surcharge)
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool sun loungers
  • Tennis on site
  • Spa tub
  • Beach towels
  • Beach/pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space size (feet) - 6254
  • Conference space size (meters) - 563
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Library
  • Television in lobby
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • First-run movies
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Surcharges for premium food items

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment
  • Theme parties

Spa

Spa del Mar has 13 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Dining

Zango Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

St. Trop - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Gaijin Teppanyaki Rest - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Seasons Restaurant - Overlooking the ocean and pool, this fine-dining restaurant serves dinner only.

Bar One - This lobby lounge overlooks the pool and garden.

Sandos Cancun Luxury Experience Resort All Inclusive, Cancun’s small print

Also known as

  • Sandos Cancun Luxury Experience Resort All Inclusive
  • Sandos Cancun Luxury Experience Resort All Inclusive Cancun
  • Sandos Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 4 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 17 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of MXN 2500

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sandos Cancun Luxury Experience Resort All Inclusive, Cancun

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