All hotels in Berlin, Germany
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereHallesche Str. 10, Berlin, BE, 10963, Germany, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 641 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    3.9
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Spent two nights at end of trip to Poland on genealogy venture. Hotel couldn't be nicer or service better.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Betty, thanks for the positive words! I look forward to welcoming you again in the future. Kind regards, Gabriele Maessen, MA General Manager
2 night trip Apr 19, 2013
Betty
US
4.0 / 5Excellent
"good but..."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
The air conditioner didn't work. They couldn't repair it and didn't change me a room.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Aleksandr, It's great to see that you recommend our hotel. Thank you very much! I apologize that you had problems with your air conditioner. I've already informed our Engineering Deparment about the problem. I hope to welcome you again soon. Kind regards, Gabriele Maessen, MA General Manager
Other trip Apr 22, 2013
Aleksandr
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome
Genuine Hotels.com guest review
3 night romance trip May 15, 2015
Guy
CA
4.0 / 5Excellent
"lovely stay at crowne plaza"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was very nice, clean, staff were friendly and very helpful.
Genuine Hotels.com guest review
3 night romance trip May 7, 2015
Alida
GB
4.0 / 5Excellent
"Great hotel very quiet location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The Hotel staff were all very helpful and polite. We enjoyed our stay but felt the location was not as central as we had hoped. We are a young couple hoping to be in a busy area with lots of bars, cafe's and restaurants to choose from within walking distance. The only area for food really is a very large modern Mall about 10 minutes walk away with a lot of chain restaurants rather than local business's. The room was extremely comfortable with everything we needed. The room was kept very clean. We did feel the room service food menu was very limited and expensive.
Genuine Hotels.com guest review
3 night romance trip May 7, 2015
Amy
GB
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really enjoyed our stay and are looking forward to returning.
Genuine Hotels.com guest review
3 night family trip Apr 20, 2015
Sophie
GB
4.0 / 5Excellent
"First time in Berlin"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location, very clean rooms and service by concierge and reception staff was excellent. Overall, great impression, would definitely return and also recommend to family and friends.
Genuine Hotels.com guest review
3 night trip with friends Apr 10, 2015
A Traveler
GB
4.0 / 5Excellent
"enjoyed the stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
No complaints about the hotel. The staff were friendly and spoke English well. No free wifi in the room was a little behind the times though as these days its everywhere.nice and close to new Berlin only a 10 minute walk.
Genuine Hotels.com guest review
2 night romance trip Apr 11, 2015
Carl
AU
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Would definitely recommend this hotel. It was excellent value, great location and with excellent staff. Restaurant looked lovely but a tad pricey. Especially convenient for any shows at the tempodrom. Recently rebranded as a crowne plaza with beautiful rooms
Genuine Hotels.com guest review
4 night romance trip Apr 9, 2015
Helena
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good location and easy to reach from the airport. Rooms were spacious and bathroom lovely. Only minor complaint would be that there was no iron / board. The breakfast is pricey but plenty of choice.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear traveler, Thank you very much for your great review on expedia. We appreciate the time taken to submit your comments and are happy to hear that you had a great stay with us. An iron and iron board can be delivered to your room from our houskeeping team anytime. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Feb 22, 2015
A Traveler
GB
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good hotel Every thing is money on this hotel
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Jonathan, Thank you very much for your great review and rating on expedia. We appreciate that you took the time to share your experiences with us. We hope to welcome you back with us and in Berlin, soon. Best wishes and greetings from Berlin to Israel, Your Wyndham Grand Berlin Potsdamer Platz team
3 night romance trip Jan 24, 2015
Jonathan
IL
5.0 / 5Outstanding
"top hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
great hotel, nice room, spacious, great lighting and modern stylish bathroom. Only gripes were breakfast is pricey at €19 and if you want WiFi in your room it's €11 per day.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Graham, Thank you very much for your review on expedia. We appreciate that you took the time to share your experiences with us. Thank you for positively evaluating our rooms and the hotel in general. We hope to welcome you back with us and in Berlin, soon. Best wishes and greetings from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Jan 24, 2015
Graham
IE
5.0 / 5Outstanding
"Berlin is awesome!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great time! I love Berlin :)
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Kirill, Thank you very much for your fantastic review and rating on expedia. We appreciate that you took the time to share your experiences with us. We hope to welcome you back with us and in Berlin, soon. Best wishes and greetings from Berlin to Perth, Your Wyndham Grand Berlin Potsdamer Platz team
4 night trip Jan 9, 2015
Kirill
AU
4.0 / 5Excellent
"Good Hotel, Great location - No Free Wifi"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good Hotel, Great Location. In house restaurant food wasn't great. I'd recommend to eat outside. There are a number of good restaurants in the neighborhood. No free wifi in the hotel which was quite annoying. Perhaps, I would not have booked this hotel, if I had paid enough attention to the details. If that's none of your concerns, it's a great hotel.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Shashank, Thank you very much for your positive review and rating on expedia. We appreciate that you took the time to share your experiences with us. First of all, it is great to hear that you liked the hotel in general and its central location. We very much regret to hear that you were not satisfied with our THE POST Restaurant. We would love to hear the details of your future evaluation in order to continuously improve our offer and services. We do offer internet free of charge in all public areas of the hotel. On the rooms, we have high-speed internet access for a small charge available. We hope to welcome you back with us and in Berlin, soon. Best wishes and greetings from Berlin to Singapore, Your Wyndham Grand Berlin Potsdamer Platz team
1 night romance trip Jan 2, 2015
Shashank
SG
5.0 / 5Outstanding
"Fabulous hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The reception staff were lovely, we recieved a free upgrade upon arrival which was a great bonus. The room was spacious and comfortable. The neighbourhood is a good location, with a subway station 2 minutes away and lots of the main sights within a certain walking distance. Could not recommend this hotel enough.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Hannah, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us. It is great to read that you has a fantastic stay with us and we are happy to pass you compliments on to the entire team. Thank you very much for your recommendation to other travellers. We hope to welcome you back with, soon. Best wishes and greetings to England, Your Wyndham Grand Berlin Potsdamer Platz team
4 night romance trip Dec 28, 2014
Hannah
GB
5.0 / 5Outstanding
"Berlin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a fantastic stay at the wydham Great location Warm and friendly
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear verified traveler, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us. It is great to read that you has a fantastic stay with us. We hope to welcome you back with, soon. Best wishes and greetings, Your Wyndham Grand Berlin Potsdamer Platz team
2 night romance trip Dec 28, 2014
A Traveler
GB
2.0 / 5Fair
"Shame about the staff"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Poor customer service, just expected, well, a little more! Just not a polished hotel...staff talking back, breakfasts ok, but just not too tier.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear guest, Thank you for your review on expedia. We appreciate the time taken to submit your comments. We very much regret to hear that we were not able to live up to your expectations. In order to improve, we would appreciate you telling is the details - why did you perceive our customer service to be poor? Only by listening to our guests that we are able to make the necessary improvements to enhance future stays with us. We sincerely hope to welcome you back with us and in Berlin, soon. Best wishes and many greetings, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Dec 31, 2014
A Traveler
AU
5.0 / 5Outstanding
"Early Christmas Present"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was the first visit to Germany for my girlfriend and what better time of year to go than just before Christmas to experience the Christmas markets in all there festive glory.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Kevin, Thank you very much for your review on Expedia. We appreciate that you took the time to share your experiences with us and thank you for positively evaluating our hotel. We are happy to hear that you had a great first time in Germany visiting your girlfriend. We hope to welcome you back with us and in Berlin, soon. Best wishes and greetings to Wales, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Dec 21, 2014
kevin
GB
3.0 / 5Good
"Swish, modern but lacks attention to detail"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel exudes quality. It has recently been refurbished to a very high standard. An expansive, elegant lobby greets you and the staff efficiently checked me in. I had a second floor room and it too was impressive, sleek and modern with all appointments: generous storage, mini bar, large screen SMART TV, a capacious safe, and the best shower I have ever had in a hotel. However, I had booked a queen bed double room for single occupancy and that is not what I experienced. It was two single beds pushed together and two single duvets. Throughout my stay, sleep was broken every time I rolled onto the gap. Although the cleaning was zealously executed (even down to re-arranging my own toiletries into neat alignment), there were stray hairs in the bathroom which remained for two days until I personally scooped them up and flushed them. I asked for refills of the coffee/sugar/cream. The receptionist had the first two on hand but asked for my room number to deliver the latter. This never materialised. When I tried English on the staff, it was met with mixed results. If I could not understand German, I think I would have struggled to communicate. Overall, this is a great hotel in a quiet, yet central, location. I was, however, disappointed when reality did not meet expectation.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear RaveDJ, Thank you very much for your detailed review on tripadvisor. We appreciate the time taken to submit the review of your stay with us, as it is only by listening to our guests that we are able to make the necessary improvements to enhance future stays with us. The hotel actually is located in a former Berlin post office - now under preservation order. It first opened as a hotel in March 2013. We very much regret to hear that we were not able to live up to your expectations. Please accept our apologies for the disturbing circumstances. We would love to welcome you back with us again to remake a good impression of us. Best wishes and greetings to Worthing, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Dec 21, 2014
Dave
GB
5.0 / 5Outstanding
""Where have all the Hooks gone""
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very comfortable and [pleasant room. Good size. Staff attentive and pleasant all spoke good English which was very helpful. Gorgeouse breakfast with vast choice. BUT there are no hooks in the bathroom. Not on the wall where there is plenty of space or on the back of the door. What are you supposed to do with a dressing gown or pyjamas or a wash bag or clothes you are going to change into after a shower? Put them on the toilet or floor? So easy to put right!
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Basil, Thank you very much for your fantastic review on expedia. We appreciate the time taken to submit the review of your stay with us, as it is only by listening to our guests that we are able to make the necessary improvements to enhance future stays with us. Thank you very much for complimenting our team - we are happy to pass you positive feedback on to all colleagues. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin and many greetings to Cambridge, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Dec 17, 2014
Basil
GB
5.0 / 5Outstanding
"Fantastic Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a fantastic short stay in Berlin at this hotel taking in the sights and Christmas markets. We travelled with a baby and the room was spacious for us even with a travel cot and they thankfully allowed us to check in early free of charge. The breakfast was wonderful with a wide variety on offer and the steam room was gorgeous! With only a 15 minute walk to Potsdamer Platz and a Lidl round the corner it was a fantastic location. Would absolutely stay again and recommend.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Simon, Thank you very much for your fantastic review on Expedia. We appreciate that you took the time to share your experiences with us and that you liked our breakfast buffet and our spacious rooms. We are thrilled to read that you had a great time exploring Berlin's beautiful Christmas markets. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin to Sheffield, Your Wyndham Grand Berlin Potsdamer Platz team
2 night romance trip Dec 10, 2014
Simon
GB
5.0 / 5Outstanding
"Good hotel for a comfortable break"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a very nice hotel which served us well for a three-night stay. In the event, it is a good 10-15 minute walk from Potsdamer Platz rather than being on the Square itself, although the walk is not too bad. However if you have mobility issues or want to be right in the Square, you may want to choose an alternative. The check in time of 3pm was rigidly adhered to, partially because when we arrived at 2pm their computer system was being rebooted due to IT problems. We were able to leave our bags at Reception though, and went off to explore for an hour before checking in. Service was friendly and multilingual and there is a separate concierge desk which was most helpful. The rooms are large and well furnished- most importantly the beds are super comfortable. The heating and aircon system worked well, which was a must in the sub zero temperatures at this time of year. The only small niggles we had were that the tea/coffee/milk provided in the rooms was a little sparse, so we had to ration this carefully (perhaps a hotel of this stature could provide more than one portion of each per 24 hour period?), and the bath towels were a little small and thin. Some luxury here would have made the room pretty perfect. In all, a good hotel in a good (but not perfect) location, with comfy beds and good service levels. We could have done a lot worse.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Paula, Thank you very much for fantastic your review on expedia. We are thrilled to read that you enjoyed your stay at our hotel. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin and many greetings to Fareham, Your Wyndham Grand Berlin Potsdamer Platz team
3 night romance trip Nov 28, 2014
Paula
GB
3.0 / 5Good
"Mixed experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Put into a cramped room that was meant for disabled access. No bath and dirty walls. Disappointing! Other than that hotel and staff were lovely
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear traveller, Thank you very much for your review on expedia. We appreciate the time taken to submit the review of your stay with us, as it is only by listening to our guests that we are able to make the necessary improvements to enhance future stays with us. Besides our classic rooms with 24m², we have numerous room categories with up to 80m². Every single room in the hotel has a btahroom and bathtubs can be found in our higher categories. We are certain that you will find the room fitting perfectly to your requirements on your next stay. Thank you very much for complimenting our team - we are happy to pass you positive feedback on to all colleagues. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
2 night trip with friends Nov 28, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice spacious hotel, a bit bland"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice enough hotel, ticks all the boxes, just a bit characterless and bland. There are more interesting hotels in Berlin
Genuine Expedia guest review
Other trip Nov 20, 2014
Tim
GB
5.0 / 5Outstanding
"Good, comfortable and quiet."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very good hotel. Nice and dark/quiet, even though our room was near the elevator. Fantastic shower.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear CJ, Thank you very much for your review on expedia. We appreciate that you took the time to share your experiences with us. Thank you for positively evaluating our hotel. We hope to welcome you back with us and in Berlin, soon. Best wishes and greetings from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Nov 20, 2014
CJ
GB
5.0 / 5Outstanding
"Fab stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fabulous hotel wonderful location Complimentary room upgrade on arrival staff counts have been nicer! Bar staff were also wonderful and the cocktails were great! Would recommend to anyone! Only let down is no wifi in room but this was only a minor problem.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Kelly, Thank you very much for your positive review on Expedia. We appreciate your overall positive rating. It is great to hear that you liked the room upgrade and our dedicated employees. We do offer internet free of charge in all public areas of the hotel. On the rooms, we have high-speed internet access for a small charge available. We would like to welcome you back with us and in Berlin, soon. Best wishes from Berlin and greetings to Glasgow, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Nov 3, 2014
Kelly
GB
5.0 / 5Outstanding
"It's the location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Even thought the hotel seems to be in a quiet neighbourhood, you are within walking distance of a beautiful Park, piece of the Berlin Wall, Jewish Museum and the Arch. Small grocery store, café and restaurants a block away. The new Berlin Mall is a 10 minute walk away.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Jeff, Thank you very much for your outstanding review on expedia. We are happy to hear that you had a great time in Berlin, exploring this beautiful city. We hope to welcome you back with us and in Berlin, soon. Best wishes and greetings to Toronto, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Oct 7, 2014
Jeff
CA
5.0 / 5Outstanding
"excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very clean, lovely staff very helpful, very comfortable beds, definitely recommend to friends.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear traveller, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you liked our hotel and services. Also, we are thrilled to read your recommendation to your friends. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Oct 2, 2014
A Traveler
GB
4.0 / 5Excellent
"Good clean hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean hotel, friendly helpful staff. I thought the bar/restaurant prices were quite high
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear David, Thank you very much for your positive review on expedia. We appreciate that you took the time to share your opinion with us. We are glad that you like the hotel and our services. We hope to welcome you back with us and in Berlin, soon. Best wishes and greetings to Durham, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Sep 24, 2014
David
GB
5.0 / 5Outstanding
"Slightly unusual, high standard, good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is in a converted post office building and has a slightly retro feel and nice lobby. Rooms, restaurant etc. are fairly standard but spacious. It is not, as listed, on Potzdamer Platz, but it is still easy walking distance from the centre and Kreutzberg. Good buffet breakfast. Only complaint is that the electrical sockets are sunk into the wall so an international plug will not fit. The hotel has adapters, but not enough, so I was without power over night.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear traveller, Thank you very much for your great review on expedia. We appreciate the time taken to submit your comments and are happy to hear that you had a great stay with us. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Sep 14, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great stay- spacious room and luxury facilities, good location and great breakfast and bar.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear David, Thank you very much for your positive review on expedia. We appreciate that you took the time to share your experiences with us and that you liked our breakfast buffet, THE POST Bar and our rooms interior. We hope to welcome you back with us, soon. Best wishes from Berlin to London, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Aug 19, 2014
David
GB
4.0 / 5Excellent
"Great Location, Great Facilities"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here last week whilst visiting Berlin for a friends wedding. This hotel is about 10 minute walk from Potsdammer Platz. There are lots of restaurants in this area, and of course the Barnhoff Potsdammer Platz. it is also within walking distance of Berlin Centre, not far at all. The hotel itself is very clean, pleasant and good value for money. The staff are responsive, although a little slow to deliver room service / housekeeping amenities to your room. One morning I asked for an iron and ironing board, however this didn't materialise. I rang guest services and no-one answered. Rang front desk and again no-one answered. I guess it was linked to the time of day - it was during peak check out time. When I eventually got through to someone, the lady didn't understand me and just hung up - frustrating! The Iron eventually arrived at the room, by which time it was too late - I had to go or miss my friends wedding! upon checkout, I was shocked that my room service bill was 10 Euros more than expected. it appears that if you have fries with your sandwich instead of crisps, they charge more, even though this isn't made clear AND on the room service order screen on TV states 7 Euros for club sandwich with chips or fries. Other than this, a very pleasant stay - all staff encountered were very courteous, pleasant and professional. the hotel is modern and comfortable. I would stay again!
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear MD, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you had a wonderful stay at our hotel. Just as much, we hope that you enjoyed your friend's wedding. Thank you for positively evaluating our hotel and for giving us valubale feedback on how we can improve even more. We are already excited to welcome you back with us and in Berlin, soon. Best wishes from Berlin to England, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Aug 10, 2014
MD
GB
4.0 / 5Excellent
"Nice comfortable hotel in a quiet location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here for 3 nights in July. The hotel itself, whilst plain from the outside, is fitted out well with good facilities and modern comfortable rooms. The breakfast buffet offers a wide range that would satisfy most. The rooms were a good size, nice and modern with a great bathroom/shower.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Craig, Thank you very much for your positive review on expedia. We appreciate that you took the time to share your experiences with us and that you liked our hotel and the rooms in particular. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin to Melbourne, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Aug 7, 2014
Craig
AU
5.0 / 5Outstanding
"Great Hotel, staff saved me!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very smart hotel a short walk from Potsdammer Platz. Lovely rooms,great staff. Had a wonderful short break with my daughter. The staff were very encouraging when she practiced her German on them. I made a terrific mistake and left my car key in the room, however I only discovered this once I was on my way to the airport. I had unfortunately concealed it under something in the drawer, however despite the staff not finding it on the first sweep, or it not being handed in by either housekeeping or the new occupants, they took my word for it and conducted another (successful!) search without a murmur. They were fast and efficient, got us back on our way and we caught our flight. Eternally grateful as the alternative would have left us at our destination with a car but no keys late ate night and ruined our holiday. Brilliant, thank you
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Annie, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us. We are particulary glad that everything with the key worked out so well. Thank you for complimenting us on our employees, rooms and the location. We would love to welcome you back with us and in Berlin, soon. Then, your daughter can practice even more German! Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Jul 31, 2014
Annie
GB
5.0 / 5Outstanding
"Stylish with good service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stylish and new rooms, super bathroom (big bathtub and marble built shower next to it, this was an "executive room"). Perfect service when I forgot my bag of toiletries hanging on the inside of the bathroom door.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Sondre, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you liked our rooms interior and service in general. We would love to welcome you back with us and in Berlin, soon. Best wishes from Berlin to Oslo, Your Wyndham Grand Berlin Potsdamer Platz team
1 night romance trip Jul 19, 2014
Sondre
IE
5.0 / 5Outstanding
"Value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Ideally located for a vacation break being central to all of the main tourist areas.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear JR, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you were satisfied with the value for money relation. We would like to welcome you back with us and in Berlin, soon. Best wishes from Berlin to Scotland, Your Wyndham Grand Berlin Potsdamer Platz team
3 night trip with friends Jul 17, 2014
JR
GB
4.0 / 5Excellent
"First day seemed a bit in the middle of nowere"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very polite, nice but impersonal hotel, bland decor but very clean and staff very good. Everything worked. Great for business rather bland for holiday perhaps? Actually well situated but it's adjacent to the old Alhalter train station and theres now a wooded park over the old tracks. Lots of local small restaurants. Not buzzing but hire cycles from hotel or its a short walk to Potzdamer.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Desmond P, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you had a pleasant stay in Berlin. We would like to welcome you back with us and in Berlin, soon. Best wishes from Berlin to Twickenham, Your Wyndham Grand Berlin Potsdamer Platz team
4 night business trip Jul 5, 2014
Desmond P
GB
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good location, very helpful and friendly staff, nice spacious room, and reasonable price. Would definitely stay here again.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear traveller, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you liked our rooms interior and helpful and friendly employees. We would like to welcome you back with us and in Berlin, soon. Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Jun 23, 2014
A Traveler
GB
5.0 / 5Outstanding
"Hotel in quiet location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had 5 nights at the hotel and found staff very helpful and there was nothing to complain about. We had a great time.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Chris, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you liked everything during your stay. We would love to see you back with us and in Berlin, soon. Best wishes from Berlin to Leicestershire, Your Wyndham Grand Berlin Potsdamer Platz team
Other trip Jun 20, 2014
Chris
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a lovely hotel. The staff are fine and helpful. The breakfast room and the food are very nice. The area is normally very quiet, except that the Tempodorum is imedialtely opposite, and although our room faced it we weren't bothered by noise when there was a concert. The area is not well supplied with restaurants and bars, but Potsdammer Platz is about 15 minute walk or 1 stop on the s-Bahn, the S-Bahn is about 300 metres from the hotel. The drinks in the bar are not much more than some bars or restaurants. We would stay again.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Davethevan, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you had a great stay with us. Thank you for positvely evaluating our breakfast and the location of the hotel. We are already excited to welcome you back with us and in Berlin, soon. Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
6 night trip Jun 11, 2014
Davethevan
GB
5.0 / 5Outstanding
"Great location, Quite and comfortable room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I would definitly recommend this hotel. The location is great, the S station is 300 meters away and the area is nice and quiet. A walking distance from everywhere. Tip: if you are coming from Schönefeld Airport, you can very easlity arrive and depart from this hotel. Get the "Schönefeld Express" train (platform 3 on the airport) to Friedrichstraße station, and then go down and take S1 or S2 to Anhalter Bfh (3 stations).
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear traveller, Thank you very much for your postive review. We are happy to hear that you enjoyed your stay with us and that you could easly travel to and from the hotel. We hope to welcome you again on your next visit in Berlin. Kind regards, Your Wyndham Grand Berlin team
4 night romance trip May 18, 2014
A Traveler
IL
5.0 / 5Outstanding
"Lovely hotel, very comfortable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Superior room booked as part of an Expedia hotel/flight deal. Lovely, clean and spacious room with queen bed. Nespresso machine was provided with three coffees (including one decaf) replenished daily, which was very nice. Bathroom was also spacious and clean. Staff were very efficient and helpful. The hotel is walking distance to the historic sites and museums etc., but there is also the Anhalter Bahnhof station nearby. It is also convenient for the bars and restaurants on Mehringdamm and Bergmannstraβe. We were not out late so cannot comment on the safety of the area, neither did we use the hotel's bar or restaurant.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Sarah, Thank you very much for your postive review. We are happy to hear that you enjoyed your stay with us and that we provided you with everything you needed for a comfortable and exciting stay with us. We hope to welcome you again on your next visit in Berlin. Greetings to London, Your Wyndham Grand Berlin team
Other trip May 19, 2014
Sarah
GB
5.0 / 5Outstanding
"excellent hotel and excellent staff very helpful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we had a great time in this hotel and in berlin did everything we wanted to do was very easy to get round berlin buses was on time and the river cruise was very good overall had a great time
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear traveller, Thank you for your postive review on Expedia. We are happy to hear that you enjoyed your stay with us and that you had a great time exploring the city. We hope to welcome you again on your next visit in Berlin. Kind regards, Your Wyndham Grand Berlin team
Other trip May 16, 2014
A Traveler
GB
5.0 / 5Outstanding
"Comfortable, central, god value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a very well appointed hotel, very smart lobby with sofas to sit on and read (and for using the free wifi in the lobby, you need to pay to use it in your room). We booked a queen room which although not huge was well furnished with smart furniture and a walk in shower (no bath). The room had air con and a window that opened, and a safe to store our passports etc. If you like to eat breakfast before setting off sight seeing I would order the room option with breakfast. It was a good mix of continental (cheese, bread, meats etc) cereals, fruit, yogurt, pastries and cooked breakfast. They also had a good selection of teas and juices. Check in and check out were hassle free, and the hotel is located near Potsdamer Platz - about 2 mins walk from a s-bahn station, 15 from checkpoint Charlie but off the main road so it was quiet. All in all compared to some of the hotels we priced up this worked out pretty good value.
Genuine Expedia guest review
Other trip May 6, 2014
Debs
GB
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It suited us down to the ground. So handy for public transport and the memory of the breakfasts linger on. Great hotel, super friendly and efficient staff. I'd have no hesitation in recommending this to a friend.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Berlinophile, Thank you so much for your lovely comment on Hotels.com! I am glad that you had a great time at our House and we hope to welcome you again soon. Warm regards, Holger König General Manager
7 night family trip Apr 23, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is in a great location; Potsdamer Platz is a leisurely 10 min walk away but there is an S Bahn station just outside the hotel if you don't want to walk. The staff were initially a little slow to respond to an issue we had with the room but we did get a good response in the end.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Mrs. Jane, Thank you very much for taking the time to review uns on Expedia. We are happy to hear that you enjoyed your stay with us and to find your way through Berlin well. We would love to welcome you again in the future. Kind regards, Your Wyndham Grand Berlin team
Other trip Apr 29, 2014
Jane
GB
5.0 / 5Outstanding
"Beautiful hotel, very handy for banhof"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel couldn't have been nicer in terms of cleanliness and style. My only negative is that, whilst there is free wifi in the reception, you have to pay for this in the rooms.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear guest, I enjoyed reading your comments very much and thank you for sharing them with us! Moreover, I thank you for your comments with regards to the wifi. We know that the trend is going towards free wifi and we are working on finding a satisfying solution for both our guests and us. My team and I would be pleased to welcome you back as our guests soon. Warm regards, Holger König General Manager
Other trip Apr 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Beautiful hotel close to all sights"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel, clean, friendly staff, excellent facilities, within walking distance of many of the sights of Berlin. Good value for money and would recommend the hotel to all family and friends. Would definately use the hotel if in Berlin again on business or for pleasure.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear guest, Thank you so much for reviewing us and for sharing your positive remarks with us! I am glad that you enjoyed your stay and that you saw many of the nearby sights. We look forward to welcoming you back in the not so distant future. Warm regards, Holger König General Manager
Other trip Apr 25, 2014
A Traveler
GB
4.0 / 5Excellent
"Berlin"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very close to public transit, although the city is very walkable. Hotel staff were friendly, accommodating and wonderful to interact with. The restaurant at the hotel, The Post, is a MUST if you love quality food/dining...amazing food.
Genuine Expedia guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear Mr. Zachary, Thank you very much for reviewing us on Expedia.com! I greatly appreciate your words of praise and I will be happy to share them with my team. We look forward to welcoming you back soon. Kind regards from Berlin, Holger König General Manager
Other trip Apr 24, 2014
Zachary
CA
4.0 / 5Excellent
"On a budget and Close to Posdamerplatz"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I had a pleasant stay in this hotel.
Genuine Hotels.com guest review
Response by Crowne Plaza Berlin - Potsdamer Platz
Dear JD Chua, I am glad that you had a pleasant stay in our House and I would like to thank you for telling us about this! We hope to welcome you back as our guests soon. Best regards from Berlin, Holger König General Manager
5 night trip Apr 9, 2014
JD Chua
IE
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