I have never experienced any hotel where there is no toilet paper and if you need some you have to pay 3 Euro's as additional service. Normally the check in during office hours is until 6:00 pm however there was no one in the hotel office at 4:30 pm. Can you imagine your holiday after a long drive you arrive to the hotel and before you could use the […] bathroom, you have to find a supermarket to buy your own toilet paper?! Also, the bathroom was not cleaned for a while, the shower was broken and the Wi-Fi was not working. The location is good, the facility is OK, however who ever is responsible does not know the word "service". I will never ever stay at this hotel, even if it would be completely free. Read moreGenuine Hotels.com guest review
"close to all must-see sights"
The staff was extremely helpful and friendly. The apartment had been updated recently and was nicely furnished. We chose this apartment complex because of the budget price and were pleased with our choice. It was just a short trolly ride to the metro which got us to the tourist sites. We also took the metro to the train station. Convenient.Genuine Hotels.com guest review
"Meget bra apartment men ikke sentralt"
Apartment er bra. Beliggenheten er ok i boområdet, litt utenfor sentrum av Wien.Genuine Hotels.com guest review
"Avoid Amici Apartments - more troubles than pleasure"
02/04/14 Louis v Herceg-Novi, Montenegro
Upon my arrival at Amici on Thursday evening (2nd January), Daniel Abaev, who was at reception, did NOT inform me that I can not use the parking space in front of the hotel. Nor did the lady that was also sitting in the office with him. Seeing that there’s no information board at the parking lots indicating that parking in front of the hotel is not for free (even for guests - otherwise they will receive a fine), I presumed that those parking spaces were for guests? And that they were free of charge / included in the price of my stay! And if that’s not the case surely it is the duty of the person at reception to inform guests about this?? How was I supposed to know? I am the guest in your country, how will I know what the rules are if no one tells me? Surely that’s part of being in the hospitality business – informing guests of the rules of the house? Or is he that careless that he didn’t even think how I arrived there and what transported my family and my luggage to his front door? This issue about parking space was also not mentioned on the rule register that’s found in every apartment?? Thus nowhere was I informed by yourselves about parking-not-being-free by Amici. On Friday morning I discovered the two parking fines in our vehicles’ windscreen , I immediately took it to Daniel and asked him what these were. Carelessly he informed me that those were parking tickets for parking in front of the building. I then asked him why he didn’t tell me that the previous evening (upon my arrival) that I could not park in front of the hotel (for free). He apologized for not telling me the previous evening that I should pay for parking, but he refused to accept further responsibility. In his mind (and yours I suppose), I should pay these fines. I tried to reason with him but he was becoming irritated with me so I said I wanted to speak to the owner. His first reaction was to suggest that i simply ignore the fines - eventually i found out if i ignore these fines this vehicle will be stopped when it tries to enter Austria again. Thanks Daniel for suggestion criminal behaviour that will only make matters worse! He then told me the owner was not in Austria and that the owner would be back on Monday. I said ok, I will talk to him about these fines when he returns. Once again, Daniel (deliberately) withheld information from me by NOT mentioning that Monday was a public holiday AND THAT NO ONE WOULD BE THERE on MONDAY MORNING. I had known on Friday that no one would be there on Monday I would have resolved this on Friday already. Once again, me not being informed about the rules by yourselves! I am a frequent business traveler and at each & every establishment the reception informed me if I had to pay for parking, where I can park, etc. If nothing is mentioned by the staff I’m assuming it’s for free? What is hard to understand about that? I was there till past 1000 on Monday morning and no one pitched, so you keep on lying! And to call it “daniel did not take the holiday into consideration“ is actually meaning “Daniel deliberately kept quiet about the holiday“ And what makes matters worse was that i wanted to pay the fines on Monday morning but the bank was closed! So i tried to do the right thing but Amici's deliberate withelding of information is causing me further inconvenience! So when i returned to my place of origin i tried to resolve the matter via email - and then Daniel taunted me as well as swore at me! Like a true coward, not daring to do that to my face. So do yourself a favour and ignore Amici at all costs - they will lie to you, deliberately withold information, suggest criminal behaviour, even swear at you when you complain
"Great for big groups"
12/13/13 Naninella Zagreb, Croatia
They have great apartments for big groups. We were group of 16 and apartment was more then enough. We had 3 bedrooms, 2 bathrooms, terrace... Very nice! Be-aware that reception has weird working hours so you can not check out early (I think before 10:00)
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