"Great place to relax and unwind"
Although the road leading to the villa is in terrible condition due to the construction nearby (as read in other reviews), the villa is not a disappointment. Loved the pool and the fact that there is an outdoor living area. The mattress could be better..a bit worn out. There's also stores nearby if you need quick food and other necessitiesGenuine Hotels.com guest review
"very friendly hotel staff"
Had a wonderful stay in Bali. Hotel staff very courteous and friendly - taught us a lot of phrases in Balinese! Every effort was made for us to have an enjoyable stay.Genuine Expedia guest review
接待人員親切有禮，早餐尚可，位置極佳，附近有很多好吃的餐廳及知名的Spa，以價錢來說，C/P值很高。Genuine Hotels.com guest review
全てのスタッフがとても親切で感じが良かったです。 入り口のセキリュティーの方は、レストランからお部屋への近道を案内してくださったり、道を渡る時も、車を止めて渡して下さったりと、細かい心使いをしてくださいました。とてもがたいのいい、強面の方だったので、ギャップにびっくり。 フロントの方は、拙い英語でも、色々察して下さりとても助かりました。日の出を見に行くので朝食が食べれないのを伝えると、早朝にも関わらずランチボックスを準備して下さったりと、至れり尽くせりでした。 とっても快適なホテルです。また泊まりたいです。Genuine Expedia guest review
位於水明漾鬧中取靜的小巷內，附近有許多餐廳、Spa、超市及甜點店，適合不喜歡住在吵雜地區的遊客。所有服務人員都訓練有素且態度親切，Villa附設的Spa也值得推薦。Genuine Hotels.com guest review
Friendly staff, quiet environment, high c/p spa.Genuine Hotels.com guest review
這次我們全家三人入住Villa Jerami & Spa, 家人都感到非常滿意。首先是硬體設施: 乾淨的私人泳池, 開放式的客廳及餐廳, 還有舒適的臥房浴室, 空間規劃用心得宜, 涼風徐徐, 相當怡人。服務人員都非常和善熱心, 對於房務清潔嚴謹完美。最後, 飯店有保持Villa隱密性的良好機制, 即始想要大膽裸泳也有足夠安全感。此三特點, 讓人覺得不虛此行。唯一美中不足的是, 飯店週遭的人行道正在維修, 路面有坑洞, 路燈又太暗, 夜間行走並不方便, 但這是暫時的, 應該很快就會完工。Genuine Hotels.com guest review
Supertrevlig och hjälpsam personal.Genuine Hotels.com guest review
I min villa kunde man dyka i poolen direkt från sovrummet vilket var riktigt häftigt och sedan serverades en god frukost i villan. Personalen på hotellet kunde inte varit bättre. Att på Villa Jerami är en underbar hotellupplevelse.Genuine Hotels.com guest review
We couldn't recommend jeramai villas high enough! The staff were very welcoming, cheerful and professional. We felt like royalty in the way they served us, and their friendliness made it feel like home. We had 13 on our trip to Bali and for everyone including our 1 yo twins jerami villas was a highlight. It was amazing! Dining at jerami was always a delight. Their food is delicious! And when we chose to dine in our own villa, they would deliver to our dining area a beautiful meal then clean up afterward and all with cheerful smiles and a sincere greeting. Such great service! The villas were lovely and were cleaned for us daily as well as sprayed to keep Mosquitos at bay. They cleaned our pool daily and checked chemical levels to ensure it is bacteria free. The pool was great and our 1 yo grandsons were in the chlorinated pool each day with no ear problems the whole trip. They also looked after us with local knowledge and advice. Nothing was a bother and no matter how busy they were, we were their priority! If you go to Bali and want a great experience, a safe experience in a clean and well presented accommodation then Jerami Villas is a must. It's not just a place to stay, it will become like home
"Great Place, Great Staff"
12/11/14 Seng S Melbourne, Victoria, Australia
Cant go wrong, staff were very helpful. Me and my group were a bit rowdy and loud. the guys at Villa Jerami were very accommodating. Cheers to the band in the restaurant as well. These guys were awesome!
"Great Resort, Needs some reno's"
12/10/14 Georgie_girlie Melbourne, Australia
Arrived at Villa Jerami and we welcomed by such warm staff, check in process was quick and easy and great discounts on food and spa facilities for guests. We were taken to our Villa we stayed at the Royal 1 bedroom pool villa, gorgeous large doors that welcome you to a beautiful villa, lovely pool and massive outdoor area with couches, TV, kitchen and dinning facilities, A private room with a nice large comfy bed and mosquito nets, Separate door that leads into the bath area - separate shower and toilet + a nice large bathtub. The room is nice clean and tidy - we just had major issues for 2-3 days with the air-conditioning, we reported to this to reception and a handy man came and fixed this but the cooling in Villa R110 was not very good. We had this issue for a few days and the same process continued - someone would come fix it for the day - not sure why they just did not move us to another villa when we requested for this. was very very disappointed with the bathroom - requires major works and renovations. The walls need a nice white paint and toilet pots and the shower area needs work. Felt weird to use this since the bathroom is separated from the main bedroom and it has an "outdoor" feel - Just did not feel clean and had a weird smell. A fresh coat of paint and some tiny work would be great! Restaurant - OMG!!! the staff is amazing and so brilliant - so friendly and lovely. we stayed for 6 nights so we were pretty much locals at the end of our stay and as we walked in the wait staff pretty much had our order ready! the fried noodles served at breakfast is to die for and I still miss it soo much along with the fresh watermelon juice. they do not have a breakfast buffet, instead they have a menu sheet and you select your food which is brought to your table or villa. there is a dinner/lunch Al a cart menu and a nice selection of food. Happy hour starts from 11am to 7pm and a decent selection of cocktails 2 for 1 !!!! I know !!! they have a lovely outdoor area with nice colorful relaxing chairs so its great to enjoy cocktails + Shisha is also available with various flavors, They have live music almost every night and some of the performers are simply amazing. Free Wifi in the villas, restaurant, & spa The spa treatments are lovely - clean, tidy and very professional. The spa service menu prices at the spa is very different from the in room pricing - so please do not be alarmed when you see the prices in the villa, best to go into the Spa to confirm prices and book treatment - since they are pretty busy at all times. Plus they had a 30% discount on all treatments for resort guests. Late checkout is available - just make sure you organize this well in advance, late checkout is at 3pm however if you wish to extend they require you to pay 50% of the daily rate, however we were able to negotiate to bring this down even further since we had a late flight and wanted to extend out check out to almost 7.30pm, if they cant let you stay in your existing villa - they move to you another villa for this short period. If you are traveling within the area - you can call reception and request for taxi. The resort is in a great location, short drive to Seminyak square and all the other popular restaurants and cafe, and as you step out of Villa Jerami's restaurant you are surrounded by a busy road filled with shops, cafes, restaurants, massage places etc. The staff - be it reception, house keeping, restaurant etc - they are so very friendly, warm and so hospitable, they make your stay so very comfortable. We were walked to our shuttle service at check out and they also gave us some lovely Frangipani take away gifts (soaps and body lotion ) which was such a thoughtful gesture. All in all such a wonderful experience, we loved the pool, our villa and our time at Villa Jerami, If they happen to renovate a few things I would definitely be back and head straight to the restaurant and have some fried noodles before completing check in process :) Cheers
"Our amazing stay at Villa Jerami"
03/13/14 djdan17 Perth, Australia
We booked 2 Royal Pool Villa Rooms end of January and stayed for 8 nights. Right from the time we arrived at the Airport - there was a representative from Villa Jerami to pick us up. The Villas were amazing, clean & tidy. Our room & pool was cleaned on a daily basis. The staff at Villa Jerami were really warm & hospitable. The Restaurant served great quality food. The free breakfast was well presented and there were different options you could pick for breakfast. The SPA at Villa Jerami was mind blowing, super clean & the staff were so very professional at their jobs. We met up with the General Manager who was a lovely pleasant lady and moreover she was very accommodating. Overall we had the best stay at Villa Jerami and will surely return. Couldn't fault anything - whatsoever. Must say the best place in Seminyak and the staff really treat you with Royalty.
12/02/13 RAINUMAV Darwin, Australia
Staff are very friendly, good service, according to the price is a quality VILLA, VILLA is great, the pool and room is very clean, the staff will clean the room twice a day, once cleaned, once for kill mosquito, kitchen and living room are also good, the bathroom is semi-open, you can see the sky, a very nice one VILLA, when you check out can leave luggage for a while , then come back to get it!
"Ok villa. High marks for space, landscape. Low marks for food, amenities."
09/14/13 maywgk Singapore, Singapore
Hi. We stayed at Jerami Villas for 3 nights. After moving into a 5-star awesome resort, my 9 year old daughter still asked if we could return to Jerami. She loved the private pool (tepid water despite cloudy weather, clean, new, well-maintained, good enough size, seat in the pool where she could play on) and I especially love the frangipani trees in the huge garden in our villa. The staff are warm, friendly, & genuine. They are lovely! I wouldn't say the service is the best though but I only fault the management for not providing the staff with proper training. From driver to front desk to housekeeping, we love them all. Such nice charming Balinese people. Bathroom amenities had a strange bleach smell and my daughter and my hair grew coarser by the use. Eventually, we resorted to using our own shampoo, soaps, and lotion. I wasn't impressed with the breakfast which I thought was not well done despite their nice presentation. The minute steak was tough, fruits were not ripe, coffee was nescafe, the porridge used leftover, dried-up shredded chicken (& suspiciously made from stock flavouring), pancakes from ready-mix. First morning, margarine, second morning, no margarine. Third morning, they provided butter. Another inconsistency is the turndown. First night, upon request, the mosquito nets were let down when they came in to spray mosquito repellant. Second night, we returned from dinner to find that our room was sprayed but mosquito nets still up. Third night, the staff were on stand by to spray our rooms. Yes, quite a few mozzies around. They do provide lots of mosquito coils to light up around the villa. The villa shuttle was frequently unavailable so sometimes, we took the blue bird taxi, which is inexpensive. Our deal included return airport transfer and because we were not leaving for the airport upon check out, we negotiated for them to send us to the intended destination at an agreed price and they obliged. We thought that was kind of the villa management. We liked watching tv outside in the lounge room and in the villa, too. We were so relaxed that we took our time to do most things and ended up late for dinner reservations but such is the villa life... We ate at ultimo, hana, mamasan (mostly10mins by taxi except for hana which is just hundred steps away) and loved everything we ordered. Bali Deli (supermarket) just down the road, followed by local shopping (mix of boutiques and local crafts). I bought a nice Bali-made leather handbag at Jl Kunti. My husband had a nice reflexology a few doors down. I joined a wonderful yoga class with Master Jessie at Prana Yoga across from Warung Jerami. Due to time constraints, we couldn't try the spa at jerami. I believe we would've been satisfied. Overall, a happy stay!
"Amazing in Every Way"
01/28/13 Jackmelbourne Melbourne
I know this is a long review but I just felt that I needed to write about our wonderful experience at Villa Jerami. Leaving Villa Jerami yesterday was st impossible! I stayed there with 3 friends to celebrate my 40th birthday and I cannot say enough great things about it. We booked a 2 bedroom villa and even from the booking it was a pleasant experience. When we arrived we had already had a long day of travelling, it was almost midnight and were still adjusting to the staff at Jerami were exceptional. Within 5 minutes we were checked in and being shown to our villa. They were even perceptive to see that we were very tired and decided to hold some information til the next morning as they knew it was not a good time for us. The villa was magnificent. We stayed in villa B220. I was concerned that the open air living area would be difficult to deal with as I am not used to the heat however it was just great. Although it can be a little warm at times the pool is always there to cool off in. Having a full sized refrigerator was fantastic. Another unexpected feature was the complimentary water cooler. This meant that we did not have to rush out to buy bottled water all the time and we could even make our own ice for the drinks! This place is so quiet, we did not once hear any road noise and only the occasional splash from the adjoining villa's pool. The bedrooms are a great size an we had asked for twin beds in each room even though it was indicated that only 1 room had twin beds. This request was no problem for Villa Jerami. The 'outdoor' bathrooms, there is one for each bedroom, were also very wonderful. They are a little warm as this area is not air conditioned which can make getting ready to go out a but sweaty but its Bali, its warm. The only thing I would have liked to see was a mirror in the bedroom so that you can put the finishing touches on in the cool. The villa was cleaned from top to bottom, everyday! Even on our first day when all we had done was sleep there. A team of around 4-5 people come and change the sheets on all the beds, changed the towels, clean the bathrooms and the entire living area, a gardener comes to tidy the dropped leaves and the pool guy came to check the pool. The cleaning usually took around 1hr to 90mins. If we were there they would clean around us. The housekeeping staff were very friendly and introduced themselves to us, we had the same housekeeper every day and he explained to us what was happening and would always ask if it was ok for them to clean. On our first day we opted for breakfast in the restaurant as we were unable to make the choices when we were tired from traveling but after that we had breakfast in our villa each day. It was very nice to have the breakfast ready in our dining area and not have to get dressed to go to the restaurant. the only issue we had with this was that the food was not as hot as the day we ate in the restaurant but that is what happens thing are delivered. It was still delicious. The front desk staff were always available to assist us and would often offer to drive us on our outings, if they were local. If not, they would call us a taxi. On our last day we decided to have a spa treatment in the Royal Jerami Spa, what a magnificent experience! 2 1/4 hrs of total bliss for the grand total of $35 Australian! The last thing to mention is the location. Although Jerami is not near the beach nowhere is far when a taxi cost $2. But it is right next to the Bali Deli where you can get a whole range of wonderful deli products, groceries, wine and other drinks. Also, as it is close to Jl Sunset it is sometimes easier to get around from here than other parts of Seminyak where the traffic can be bad. I highly recommend a stay at the Villa Jerami. I will be back again, That's a promise! I am already planning it. Thanks for a wonderful trip!
"Amazing customer service"
The staff at villa jerami made our stay here amazing. Anything we wanted they were on it, booked us restaurants, found us a cruise to do, etc. So welcoming and kind. The villas were clean and nice, not as nice as the photos showed but still good. Bathrooms especially were beautiful- loved the outdoor shower! Overall- great experience
"We'll be back"
09/16/12 Judojackson Brisbane, Australia
In September 2012 a friend and I stayed in a two bed villa at Villa Jerami and had a wonderful two weeks there. This year we came back with seven friends and had the 3 bedroom villa and two one bedroom villas and in the twelve months between visits nothing had changed. The staff went above and beyond as usual.There was no request of ours that was not fulfilled happily. All staff members from the lovely Wyan on the reception desk to the boys who came to spray the room for mosquitoes each night were such a pleasure to deal with. The villas are centrally located in Seminyak and having the Bali Deli close by was a real bonus for any grocery items that you require. The money changer that operates within the deli gives a good rate which is also very handy. Our friends were so impressed that they all want to come back in 2014.
08/31/12 nogenmania Surabaya, Indonesia
Stayed with group of friends. We booked 3bedroom villa, and we got upgraded to Royal Villa. What a nice upgrade! :) Located in seminyak, easy to go everywhere... The room are amazing, the bathroom of each room outdoor (typical balinese villa). Cleanliness are very good. Tried the Spa. So Amazing! Love this villa!
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