All hotels in Berlin, Germany
1 room, 2 adults
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Friedrichstr. 105, Berlin, BE, 10117, Germany, ‏‎800-491-6126
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2.8 / 5Fair

Score breakdown (from 6 reviews)

Average rating for:

  • Cleanliness
    3.0
  • Service
    2.8
  • Comfort
    3.0
  • Condition
    2.8
  • Neighborhood
    4.0

The following reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"Abgewohnt und schmutzig"
Service : schlecht (Reklamationen werden heruntergespielt) - Personal wirkte auf uns überfordert Lage : Top Zustand : abgewohnt Sauberkeit : schmutzig Zimmerkomfort: abgewohnt und stark renovierungsbedürftig Insgesamt : nicht empfehlenswert
Genuine Hotels.com guest review
3 night romance trip Feb 24, 2015
A Traveler
CH
1.0 / 5Poor
"Nie Wieder!"
Leider eine grosse Enttäuschung. Zimmer sehr dreckig, Badewanne nicht nutzbar (gelbes, stinkendes Wasser, Düsen defekt), allegmein ist das gesamte Hotel stark renovierungsbedürftig, die Wände dreckig, die Türklinken und Türblätter (alle!)klebrig und dreckig- auch nach Nachreinigung! Fliesen kaputt und abgeschlagen usw.. Die Steckdosen fallen aus den Wänden, die Einrichtung ist abgeschlagen und kaputt! Mit einem 4 Sterne Hotel hat das nix zu tun. Der Service der Hotelangestellten liess ebenfalls zu wünschen übrig. Unsere Reklamationen wurden schlichtweg heruntergespielt. Ein Entgegenkommen wurde von vornherein abgelehnt. Wir können dieses "Hotel" keinesfalls weiter empfehlen. Die Bilder, aus dem Internet sind aus längstvergangen Zeiten oder sehr gut bearbeitet! P.S. wir hatten eine "Luxus-Suite"gebucht. Alles in allem "Pfui !!!"
Genuine Hotels.com guest review
3 night romance trip Feb 24, 2015
A Traveler
CH
4.0 / 5Excellent
"Riesiges Zimmer mit super Aussicht"
Insgesamt sind wir mit dem Hotel zufrieden. Der erste Eindruck ist pompös, das Wasserbett sehr bequem, das Zimmer mit den vielen Spiegeln für einen Romantikurlaub perfekt. Die Aussicht auf die Spree durch die Panoramafenster schön. Die Badezimmer sind grosszügig geschnitten, die goldene Badewanne im Extrabad lustig. Ein Ankleidezimmer bietet extra viel Platz. Auf den zweiten Blick sind die Sessel sehr durchgesessen und können eine neue Polsterung vertragen, der Whirlpool im Bad war in einer Ecke undicht, dass haben wir gemeldet und hoffen es wird repariert. Das Zimmer wurde liebevoll hergerichtet, nur unter der Sitzbank oder der Salontisch darf besser gereinigt werden. Er klebte von den Vorgängern und unter der Sitzbank haben wir noch Abfall gefunden. Trotzdem bleibt der Eindruck positiv, wir hatten noch nie ein so grosses Zimmer mit einer solchen Aussicht.
Genuine Hotels.com guest review
2 night family trip Oct 11, 2013
Alex
CH
4.0 / 5Excellent
"Top"
Angenehm und ruhig
Genuine Hotels.com guest review
4 night trip Jul 14, 2013
A Traveler
CH
2.0 / 5Fair
Genuine Hotels.com guest review
1 night trip with friends Jul 25, 2015
A Traveler
KR
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Mar 28, 2015
Tilde
DK

TripAdvisor reviews for Riverside Royal Hotel & Spa

Overall rating:Based on 22 traveler reviews

Most recent traveler reviews:

Overall Rating
"The location is still great!"
08/04/15 vonlind Malmo, Sweden
This is a small hotel in one of the better locations in Berlin (Museuminsel, bahnhof Friedrichstr, Die Spree etc). The service is great and the rooms are more than ok! If you choose this hotel, you want be disappointed. In average you pay 75€ pr night, ex breakfast, in this location you can´t do better.
Overall Rating
"Good location"
06/18/15 DDPN Luxembourg City, Luxembourg
Room C was huge, maybe too huge. I got a river view but with noise from the boats and the customers outside on the terraces below. Too expensive for what you get, especially the EUR 14.50 for the breakfast which was below average. Wifi was not working on arrival but I managed to get a connection from 10pm to around 8am and afterwards not working again. No reception after 11pm. If you have to do a visit close by good choice otherwise find something else. PS: if you love heart then Room C is for you 😉
Overall Rating
"Sleeping like a stone"
01/12/15 unterwegs_12 Wabern, Germany
I have been in the hotel several times. For the price < 100€/night this is a top hotel. It is located very central 5 min from Bahnhof Friedrichstrasse and I have slept very well! Peaople are really nice and the wellness program is good.
Overall Rating
"Excellent location - dated- good value"
10/31/14 Lovestravel40 Melbourne
Its a great location in the heart of a lot. The interior of the hotel is very dated and worn. The Bali theme is over 20 years old and really lets the hotel down, its very garish. Walking up the stairs to your room is depressing, dirty carpet and bulb saving lights. The actual rooms are very large and spacious and very clean, i was surprised. Some of the furniture is chipped but the important things like bathrooms, bath are good. There is not proper air circulation so you have to open a window, but its noisy. It was also 35C when i was there so too hot, no a/c in room and had to leave hotel. Some rooms have a/c. If cooler would have been fine. The staff were very pleasant and accommodating. It is very good value for money. If they updated just parts of it would be a gem.. .but then they would be entitled to charge more. I would recommend if you want value, location and not precious.
Overall Rating
"The location is more than perfect! "
10/22/14 vonlind Malmo, Sweden
This is a bargain. The location is Alfa omega! The price is more then perfect. It's clean, service is very nice. The only thing that's negative, in my eyes, is the breakfast. It's a bit simple, but ok. They have no room service, no minibar. But then again your location and price of the stay is more then good. I use to stay at the Melina (its located 150 meters from the Riverside) and costs twice the price.
Overall Rating
"Pictures on website do not reflect what you are going to get"
10/17/14 LovelyL1946 Texas
Booked this hotel online for the first part of our Euro trip. Based on the pictures online on their website, we decided to go with the Luxus Suite, thinking it had a whirpool/jacuzzi in the room because that is what was reflected on the website. When we got there to check in and they took us to our room - no whirpool/jacuzzi in the room! I told them that the jacuzzi was the primary reason for booking the room, and they informed us all the rooms with jacuzzi's were sold out for the night. I told them I didn't want to stay there because that was the main reason I booked the room and wanted to cancel the reservation. Although I did not pre-pay to stay here, they told me I still had to pay for the room even if I don't stay! I never brought my bags in or anything but the front office person said there cancellation policy is 90%! I told them they can charge my card if they want, I will dispute it and I left. I refuse to pay that type of money (196,00 EUR a night) and it was not what I expected. After I left, the front desk email told me they are only going to charge me 60 Euros instead of the 90%. Big rip off! I ended up staying at the Berlin Esplanade instead in an Executive Suite which was great! Also what I noticed, this hotel is on the older side. So I think things worked out as they should.
Overall Rating
"Nice Hotel but lack of Service."
04/11/14 sandakuuhlaing Yangon (Rangoon), Myanmar
I've stayed in this hotel during ITB berlin, March'14. The room is lovely with heart shape bed head, romantic style net and gold color decor what I really love. Especially, I love the bath room, the bath tub, the bath room decoration with golden color. But as for the Buddhism of us, I feel sad to see their decoration at Spa and lobby by our Buddha statues. Regarding with the service, I've checked in at night because my connection flight is very late. The reception closed from 7 pm in the weekend and 10 pm at the week days. I needed to bring my key envelope at the bar, the back side of the hotel, see the instruction sheet and check-in to my room by no assistance. The room and the service is not worth to pay over 130 Euro per room/night.
Overall Rating
"Tolle Lage , abgewohnt und schmutzig"
03/10/15 Zimtstern667
Hier stimmt Preis/leistungsverhältnis nicht überein. Das ganze Hotel ist samt Einrichtung stark renovierungsbedüftig. Vom Service wurden Reklamationen heruntergespielt und auch eine Nachreinigung des Zimmers wurde nur oberflächlich ausgeführt. Die Whirlwanne war nicht nutzbar , Wasser kam gelb und faulig-stinkend aus den Leitungen. Türblätter klebrig, Wände und Fenster dreckig, Kopfkissen mit großen dunkelgelben Flecken, abgeschlagene, kaputte Einrichtung! Das hat nix mit einer Luxus-Suite zu tun. Wir waren sehr enttäuscht und fühlten uns nicht willkommen.
Overall Rating
"Nein Danke !"
12/31/14 FlorianHan
Haben 3 Übernachtungen in der Luxussuite mit Whirlpool im Zimmer gebucht. Bei unserer Anreise war das Zimmer in einem Zustand den man für diesen Preis nicht akzeptieren kann (300€ pro Nacht ). Zu wenige Handtücher am Whirlpool....kaputte Vorhänge...alles sehr alt und ungepflegt ! Trotzdem ist die Lage des Hotels optimal. 10min zu Fuß bis zum Reichstag und zum Brandenburger Tor.
Overall Rating
"Nice hotel, good price."
10/16/14 Jensbg
Perfekt beliggenhed, gode store værelser og badeværelser. Fin morgenmadstestaurant. God stemning og godt personale. Alt i alt et rigtigt godt hotel til prisen. Fik desværre ikke benyttet spa- og massagemulighederne.
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