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1 room, 2 adults
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Rambla de Catalunya, 102, Barcelona, Barcelona, 08008, Spain, ‏‎800-491-6126
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3.5 / 5Good

Score breakdown (from 44 reviews)

Average rating for:

  • Cleanliness
    3.6
  • Service
    3.7
  • Comfort
    3.3
  • Condition
    3.2
  • Neighborhood
    4.3
4.0 / 5Excellent
Everything was very good in the hotel and as described. But we were staying in room 7 which was a group room but there was no lock on the bathroom door. I found this very uncomfortable and also the shower had no door so the water was flowing out. Other than that the hotel was very good.
Genuine Venere guest review
Other trip Jun 23, 2014
A Traveler
US
5.0 / 5Outstanding
"best stay in Spain"
Great location, very helpful staff (endrit was so helpful), and clean. Overall give it a thumbs up!
Genuine Hotels.com guest review
2 night business trip May 28, 2014
A Traveler
US
4.0 / 5Excellent
"the hostal is very near to metro"
Location is good its near metro and touristic places. You can confuse a little about the entrance of the building but if you call management they will handle the situation immediately. You can find the number near of the doorbell.
Genuine Expedia guest review
Other trip Mar 12, 2014
A Traveler
US

The following reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
l'annonce et les photos du site internet ne corresponde pas au information donnée.
Genuine Hotels.com guest review
2 night romance trip Aug 15, 2015
A Traveler
FR
3.0 / 5Good
"Hôtel très bien placé, correct pour petit budget"
L'hotel est bien placé dans un beau quartier de Barcelone. Le personnel parle anglais français. Le standing est correct par rapport au prix.
Genuine Expedia guest review
Other trip May 22, 2015
A Traveler
FR
4.0 / 5Excellent
"Bell'ostello, pulito e ottima qualità prezzo"
Nel complesso molto bene, siamo stati accolti gentilmente, con ore di anticipo sul check in abbiamo potuto lasciare i bagagli là mentre pulivano la camera. Avevamo la camera da 4 con bagno privato.. Era spaziosa e pulita. Zona comoda in 15 min si arriva a La Rambla a piedi, ma a due minuti è situata la metro. Unica pecca in 2 giorni di soggiorno una sera è mancata la corrente, e avendo una serratura elettronica l'ingresso era bloccato. Hanno risposto al numero delle emergenze, ma abbiamo risolto prima che arrivassero.
Genuine Expedia guest review
Other trip Apr 10, 2015
Sean
IT
4.0 / 5Excellent
"スタッフのおばちゃん"
内部は少し古びていて、建てつけのせいか、廊下と部屋を隔てるドアが施錠しても微妙に隙間ができていました。ただ、グラシア通りのすぐ近くで立地が良く、フロントのおばちゃんはとても気さくで親切な人でした。
Genuine Expedia guest review
Other trip Apr 6, 2015
A Traveler
JP
2.0 / 5Fair
"Bof"
Pas de personnel à la réception après 17h, accès au bâtiment par digicode, ainsi qu'à l’hôtel à l'étage. Pas de code reçu lors de la réservation, donc grosse galère pour entrer, il a fallu attendre un habitant car l'immeuble est mixte avec des appartements privés et l'hôtel qui est en fait un grand appartement découpé en chambres. Ensuite, une fois à la réception, une boite avec mon nom et un autre code à connaitre pour l'ouvrir et récupérer la clé. Obligé d'appeler un numéro local plusieurs fois pour obtenir l'information. La chambre est très basique, sécurité minimale (une serrure), état d'entretien discutable. Bref, je ne le referai pas.
Genuine Hotels.com guest review
2 night business trip Mar 3, 2015
Didier
FR
4.0 / 5Excellent
"Hotel confortable tres bien situé au centre ville"
Avec un excellent emplacement , l'hôtel , les chambres et salles de bain sont très propres . Serviettes propres changées chaque jour et la literie confortable . Le personnel est excellent , discret et efficace . A proximité des moyens de transport dans un quartier très agréable et pratique .
Genuine Expedia guest review
Other trip Feb 22, 2015
René
FR
4.0 / 5Excellent
"Barcellona adios.."
Ostello alla mano molto accogliente consiglio per chi voglia fare qualche giorno di svago. logicamente senza pretese. Un saluto a Endrit che ci ha ospitato.
Genuine Hotels.com guest review
2 night trip with friends Jan 26, 2015
Manuele
IT
4.0 / 5Excellent
"Calidad adecuada al precio."
Obviamente al tratarse de un hostal y por el precio que tiene sabes que no vas a tener ningún lujo. Las habitaciones son modestas, poco mobiliario y un pequeño baño, pero con espacio suficiente. Tienen televisión y ventilador. El hostal está limpio y estupendamente comunicado. El encargado del hostal, Endrit es muy amable y atento, nos ha tradado muy bien. Me ha gustado, es económico, y si vas a visitar la ciudad no son necesarios más lujos. Lo recomendaía.
Genuine Expedia guest review
Other trip Jan 19, 2015
Beatriz
ES
3.0 / 5Good
"Ostello con qualità prezzo giusta"
Sono stato 4 notti ed un ostello x chi vuole spendere poco o necessita solo di una camera x dormire. La metro e a 100 metri quindi molto comoda. Il personale è sempre molto amichevole è disponibile.
Genuine Expedia guest review
Other trip Jan 15, 2015
A Traveler
IT
3.0 / 5Good
"Schoon verblijf, midden in het centrum!"
Als je tevreden bent met schoon, goede positie t.o.v cultuur strand prima locatie ! Weinig comfort maar goede locatie , schoon , vriendelijk! Tijdens een weekend barca weinig nodig! Mooi oud pand, goed bed en alles om je heen!
Genuine Expedia guest review
Other trip Jan 12, 2015
Veronique
NL
2.0 / 5Fair
"Hotel décevant"
Un séjour d'une nuit dans cet "hostal" où l'accueil est quasiment inexistant, un mail cl fournissant les codes d'accès dans l'hôtel et les moyens d'accéder à la chambre
Genuine Expedia guest review
Other trip Jan 6, 2015
Touriste
FR
5.0 / 5Outstanding
"Buen lugar, buen precio."
Buen hostal, lo recomendamos a todos. A+
Genuine Hotels.com guest review
1 night romance trip Dec 7, 2014
A Traveler
ES
2.0 / 5Fair
"hostal barna"
la ubicación es excelente, pero el servicio era mas de pensión que de hostal, las instalaciones descuidadas, las camas etc. el turista se atiende solo.
Genuine Hotels.com guest review
4 night trip Nov 15, 2014
Dylsa
VE
3.0 / 5Good
"Recomendo"
Hospedei-me lá por uma semana. Os funcionários foram super simpáticos e atenciosos. O box do banheiro era muito pequeno (e escorregadio). Mas no geral foi um ótimo preço/benefício.
Genuine Hotels.com guest review
7 night trip Nov 10, 2014
Ana Carla
BR
4.0 / 5Excellent
"petit hotel sympa accueillant"
petit hotel sympa, propre, avec une proximité du metro, au coeur de la ville. Le personnel est accueillant et gentil. Nous avons passé 5 jours au calme. Parfait pour un séjour en famille. salle de bain et wc propre .
Genuine Expedia guest review
Other trip Oct 30, 2014
alexandra.66
FR
2.0 / 5Fair
"ikke værd at anbefale"
Billederne levede absolut ikke op til udseendet af hotellet.. betaler ekstra for eget bedeværelse, for hellere at ønske at jeg havde taget det på gangen! Der var ingen ordentlig info vedr. tjek ind, der stod man selv kunne tjekke ind, men da vi kom frem var man tvunget til self-service tjek ind, havde vores mobil ikke virkede, havde vi været ALVORLIG på den! SÅ dårligt, burde stå når man reseveret værelse, så man viste hvad man gik ind til.. alle der boede der forstod ikke konceptet. måtte hjælpe en der ankom da jeg tjekkede ud, fordi han var helt ude af den! stakkel! Der står et meter antal på hotellet til stranden, som det i sandhed viste sig at man kunne gange med mindst 6 -Det er ikke i orden! Det var seriøst en lang tur! Så ærligt, kommer aldrig til at bo der igen! Synes sgu det var svært at vælge hotel i Barcelona, og synes virkelig IKKE at Hotels.com hjalp!
Genuine Hotels.com guest review
3 night trip Aug 3, 2014
A Traveler
DK
4.0 / 5Excellent
"Prisvärt"
Minus var att rummet saknade fönster, det var snarare en dörröpnning mot en innergård. Det fanns ingen personal på plats på söndagen när vi checkade ut.I övrigt var allt bra, väldigt bra läge, prisvärt, fräscht badrum, städningen var topp.
Genuine Hotels.com guest review
2 night romance trip Aug 1, 2014
A Traveler
SE
5.0 / 5Outstanding
"Great location"
We are very pleased with the hostel. Location is excellent, you can walk to the many locations by feet, even to the port and the La Rambla Street. Close to the Metro. Daily cleaning room. The only thing, we wanted to double bed, but had 2 separate, but it is a trifle.
Genuine Hotels.com guest review
7 night trip Jul 6, 2014
Kristīne and Jānis
LV
4.0 / 5Excellent
"Hyggeligt "hotel" tæt på alt"
Super hyggeligt "hotel" tæt på al ting. Metro ligger 5 min. Gang der fra, hvor linjen fører til alt det man har brug for. Lille værelse men med altan. Eneste minus var den larmende trafikerede gade og håndværkerne som "bankede" om morgenen, lige oven over værelserne.
Genuine Hotels.com guest review
4 night trip Jul 2, 2014
A Traveler
DK
5.0 / 5Outstanding
"優れた立地と、簡素だけど充分な設備。"
建物自体は古いですが、清潔でスタッフがフレンドリーで立地も良く、満足でした。【ロケーション】カサ・ミラやカサ・バトリョから歩いて5分程度の距離にあり、足を延ばせばサグラダ・ファミリアまでも歩けます。高級ショップが立ち並ぶストリート沿いにあるため、車の音や話し声は多少聞こえてきますが、気にならない程度でした。アップタウンなので治安は問題なさそうです。 【スタッフ】フロントにいたのはとてもフレンドリーな若いお兄ちゃんでした。17時以降は帰ってしまい、フロントに人が居なくなるらしく、「何かあったら電話して」と電話番号を渡されました。 【設備】部屋は簡素なベッドとテレビと扇風機と洗面台がついていました。何故かブランケットがありませんでしたが、温かかったので何とかなりました。トイレ・バスは他の部屋と共用でしたが広かったです。 【空港まで】フロントのスタッフにお願いすれば、空港までのシャトルバスを予約してくれます。指定した時間にホテルの前まで来てくれて、9ユーロでした。30分くらいで空港に着きます。
Genuine Hotels.com guest review
2 night trip with friends Jun 25, 2014
sabacco
JP
3.0 / 5Good
"ottima posizione"
Semplice, funzionale e pulito, prezzo vantaggioso, vicinissimo alla fermata della metropolitana, ottimo per soggiorni brevi, lo consigliamo...è veramente ok. Endrit è un ragazzo molto in gamba e disponibile ed in più parla italiano......
Genuine Expedia guest review
Other trip Jun 3, 2014
Vincenzo
IT
3.0 / 5Good
"Superbe emplacement"
Rapport qualité prix excellent. La personne au front desk est hyper sympathique et très disponible pour donner de l'information. Endroit bien situé à quelques minutes à pied de la Rambla. Endroit également calme et tranquille malgré les nuits barcelonaise. Confort suffisant pour ceux qui savent s'en accommoder.
Genuine Hotels.com guest review
2 night family trip May 25, 2014
Patrice
FR
2.0 / 5Fair
"TOP LAGE. Zimmer ohne fenster."
Das Hotel ist mitten in der Stadt. Dies kam uns bei einer Städtereise entgegen denn wir konnten fast überall zu Fuß laufen. Wir haben keine Fahrkarte benötigt. Das Hotelzimmer ist nicht gut. Es gab in Zimmernr 1 kein Fenster. Es muffelt etwas und die Zimmer sind sehr runtergekommen. Unten gibt es eine Bäckerei die gut und günstig ist. Il Café DI Francesco. Dort kann man gut frühstücken. Vorsicht beim essen gehen. Es gibt ein Réstaurant. Die verrückte Kuh auf Deutsch. Hier kann man ebenfalls gut essen gehen und vor allen günstig. Fragt immer nach einer Karte. Die Spanier versuchen gerne durch touris mehr raus zu schlagen. Holt euch direkt com Flughafen je nach Dauer eine t-10 Karte. Sie wollen das ihr eine Einzelfahrt kauft. Diese kosten 4,60. eine t-10 kosten 10€ und ihr könnt 10 mal fahren.
Genuine Expedia guest review
Other trip May 24, 2014
A Traveler
DE
4.0 / 5Excellent
"bella bella barcellona."
posizione dell'hostal barna strategica, personale disponibile, poi lasciatevi incantare dalla bellezza della città e dei loro abitanti.
Genuine Expedia guest review
Other trip May 19, 2014
pino
IT
3.0 / 5Good
"BARCELONA 2014"
LA ZONA DONDE SE UBICA EL HOSTAL ES MUY BUENA, EN LA OARTE ALTA DE LAS RAMBLAS Y A UNA CUADRA DEL METRO. EL DETALLE DEL HOSTAL QUE SIEMPRE APARENTA ESTAR SOLO, NO HAY PERSONAL AL QUE TE PUEDAS DIRIGIR EN CASO DE NECESIDAD.
Genuine Expedia guest review
Other trip May 7, 2014
A Traveler
MX
5.0 / 5Outstanding
"Para repetir!"
Sin duda un sitio muy comodo y con una ubicacion inmejorable!!!
Genuine Hotels.com guest review
1 night business trip Mar 21, 2014
Lau
ES
4.0 / 5Excellent
Hotel très bien placé . Parking souterrain gardé très proche ( réservation possible par internet ).L'hôtel ne sert pas de petit déjeuner mais quantité de bars et autres à proximité . Attention choisir les formules "petits déjeuners".
Genuine Expedia guest review
Other trip Jan 28, 2014
Didier
FR
4.0 / 5Excellent
"Super zentrale Lage"
Das Ankommen war etwas seltsam, da die Rezeption nicht besetzt war, aber trotzdem hat alles wunderbar funktioniert. Unser Zimmer war sehr ruhig, da wir einen Innenhof hatten & das Zimmer nicht hinaus zur Straße ging. Allgemein kann man sagen, dass es sauber war & das Personal freundlich & höflich war. Wenn man nicht mehr als ein Bett & ein Bad für eine Stadtreise braucht ist es völlig in Ordnung.
Genuine Expedia guest review
Other trip Jan 6, 2014
A Traveler
DE
3.0 / 5Good
"fantastica estancia fugaz"
solo estuve 4 horas porque tenía una cena en bcn y lo quería para tumbarme un rato. me sorprendió gratamente, calidad/precio excepcional.
Genuine Expedia guest review
Other trip Dec 6, 2013
A Traveler
ES
4.0 / 5Excellent
"Ubicación incomparable"
La ubicación del hostal es definitivamente su valor agregado, ubicado en Rambla de Catalunya y cercano a varios puntos de interés. Nuestra habitación contaba con baño privado y cumplió con el propósito de una buena alojación en una buena ubicación.
Genuine Hotels.com guest review
2 night trip with friends Oct 11, 2013
Alfredo Chavez
MX
1.0 / 5Poor
Konnte meine Unterkunft nur beziehen, da ein Ladenbesitzer des Hauses mir die Tür geöffnet hat.In die Hostal kommt man nur mit einem Code und einem Schlüssel, den ich nicht hatte, da ich gerade erst angereist war. Wäre der Herr nicht zufällig aufgetaucht und hätte mit dem Besitzer der Hostal gesprochen, hätte ich die Nacht vor der Tür schlafen müssen. Nach 17.00 Uhr ist die Rezeption nicht mehr besetzt. Der Park Guell (von Gaudi gebaut) ist zu empfehlen und die Kirche Sagrada Familia.
Genuine Venere guest review
Other trip Aug 22, 2013
A Traveler
DE
3.0 / 5Good
"Un peu cheap mais bien placé"
Super bien placé, à 10 minutes de Catalunya, proche de la grande rue commerçante, dans une avenue avec nombreux restos à tapas. Confort rudimentaire mais par rapport au prix c'est un bon rapport, serviettes changées tous les jours, gérants très sympathiques... Très correct
Genuine Hotels.com guest review
4 night romance trip Jul 18, 2013
Math_Hash
FR
3.0 / 5Good
"Bcp trop cher pour ce que c'est"
Hostal bien place et receptioniste adorable, mais par contre le prix demande ainsi que le service offert ne correspond pas du tout au niveau de prestations. L'etablissement est trop spartiate. Le niveau de confort correspondrait parfaitement aux attentes d'un voyageur petit budget. Mais le probleme est que le prix demande n'est, lui, pas petit budget...
Genuine Hotels.com guest review
1 night trip Jun 25, 2013
Niko
FR
3.0 / 5Good
tutto sufficiente, ottima la posizione vicinissimo a placa catalunya
Genuine Venere guest review
Other trip Sep 4, 2012
A Traveler
IT
4.0 / 5Excellent
Genuine Venere guest review
Other trip Oct 21, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Venere guest review
Other trip Mar 5, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Venere guest review
Other trip Jul 5, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip May 16, 2014
A Traveler
SG
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night trip with friends Jul 16, 2015
stéphane
FR
4.0 / 5Excellent
Genuine Hotels.com guest review
5 night business trip Sep 29, 2014
A Traveler
CH

TripAdvisor reviews for Barna Hostal

Overall rating:Based on 51 traveler reviews

Most recent traveler reviews:

Overall Rating
"Staying in Barcelona"
08/06/15 Еlvedin K
The price and the convenient location make this hostel a pretty good choice. Basically the hostel is in the city's center, which is the most important if you are coming to Barcelona for sightseeing. I would just suggest to the management of the hostel to get a refrigerator, probably one for all rooms would be sufficient, I just missed it to leave a bit of food. The staff people were nice. Therefore, I would recommend this hostel.
Overall Rating
"comfortable"
06/14/15 MartinBradley Kuala Lumpur
The whole arrangement was well thought out. We arrived late. We had the codes to the doors, the room key was in a coded locked box. It could not have been more simple. The room, despite no aircon, was more than functional, and the design, comfortably antique. We had two night's stsy with no complaints. Thank you Barna Hostal.
Overall Rating
"Avoid! Worst value for money / peor relación calidad-precio"
05/08/15 Bob9004 Rome, Italy
Avoid! You can find much nicer places in Barcelona for the same money. I booked the room with private bathroom for 3 nights, but ended up leaving after the first night. The pictures of this room on the hostal's website are very misleading as they feature a bright room with a big window overlooking the street. In fact, the only room with private bathroom that this hostel/hostal has is completely dark and the only tiny window it has is overlooking a dark chminey-like internal "courtyard". While it does not allow for enough light to get into the room, it works as a sort of "panopticon": anyone can see you in your room from the other rooms situated around it. The fact that there is no curtain is certainly of no help in this respect... In addition, the room has the disadvantage of being situated right in front of the entrance of the hostel and the reception. Forget about privacy! Concerning cleanliness - one word: filthy! The bathroom almost certainly hadn't been cleaned since the last guest had left as I could spot quite a bit of hair on the shower cabin walls. The sheets were covered with some strange spots. Overall, the room is dated, with paint having fallen here and there. Furniture is basic at best. To conclude, I felt ripped off for the 55 euros I paid. Even in a city like Barcelona where accommodation value-for-money is very low compared to other places in Europe, you can find much more decent accommodation for this price (hence my decision to leave after the first night). The only reason why I am not giving this place a "terrible" rating is because of the staff which was kind enough to let me leave this place as soon as possible without charging me for the other two nights which I had previously booked.
Overall Rating
"Good hostel with excellent location"
04/13/15 cornutaG Freiburg im Breisgau, Germany
Check in was very easy and quick. Staff was very friendly and helpful. Rooms were spacious, nice and clean. The hostel is located in a stylish old building in Eixample and very close to La Pedrera and the city center.
Overall Rating
"great location"
09/04/14 Lory J Suceava, Romania
a good hostel in the heart of Barcelona,right on the street Rambla de Catalunya, very closed to a metro station. good size room, clean, bath, tv and wifi. friendly staff and good price. a great location to spend a few days to visit Barcelona.
Overall Rating
"The worst experience I ever had."
08/06/14 piemoO Bergamo, Italy
FOR YOUR OWN SAKE, JUST STAY AWAY FROM THIS PLACE, SERIOUSLY. I'll try to cover as much as I can about the dreadful experience I had with this place ( I have no idea why it's advertised as a B&B here cause it has no breakfast included in any way). First of all we were supposed to stay here 4 days. The day before arriving we sent an email to confirm that we were gonna come soon. We got no response. Upon arriving at the place ( at 9:30 am ) we discovered that NO ONE WAS AT THE HOSTEL, i mean, there wasn't a single person from the staff in the entire facility, so we had no idea how to get into it. after a while we got lucky and another customer that was already into the place opened the doors for us. I don't know if it was an error of booking.com or not, but apparently check-in is only allowed after 15 pm, and we didn't get any information regarding this in our email. There was a note in the reception telling us to contact a telephone in these cases ( too bad we couldn't use our Italians cellphones to contact them and we were forced to ask, once again, the kind customers of the hostel for a call because the only phone in this place is constantly locked away in a closet) In a very rude manner, a man told us that someone would come in 5 minutes to give us the keys. We waited for approximately 2 hours before leaving this place ( in the meanwhile we contacted the support from booking.com that was unable to contact the owner of the place as well ). so we had to waste an entire day or our vacation going around the city, searching another hostel, book it, and then go back to this place hoping to find some people and get a refund. We were finally able to find and talk with one of the owner of the place, with whom we stipulated a refund for the first day, but not the others 3. Just because of this unfortunate experience i would give 2 star to the place. But i have more to say. The day after we came back and we were finally able to get our keys. Sleeping here is impossible, at least for both me and my girlfriend. If you want to breathe at night you must open the windows, too bad the traffic is unbearable and it feels like sleeping on the sidewalk, otherwise you can choose to close the windows and let the fan do his job and get all kind of lung pain you can hope for. On top of that in all of the 3 nights we were there, we were unable to contact the staff again ( we never saw them again a part from the first day ) and we often found the so called "clean towels" dirty as hell (I'm going to attach a photo regarding this issue). I know that other people in the hostel were bothered by the same problems that we experienced like noises and bad ( or better said, nonexistent ) communication with the staff. I can't believe places like these exists. it is UNACCEPTABLE to leave a hostel by its own like this.
Overall Rating
"Good price-quality ratio"
07/27/14 JoanaAlvesFrancisco Rio de Janeiro, RJ
Nice hostel, the receptionist was great, the location is the best next to the main square of Barcelona. Although we booked a room for 2 with shared bathroom, the bathroom was clean all the time and the room was perfect at the check in time. Our room was really cute indeed! However, the security was a problem for us, as we had to leave at 5 am to catch the plane and there were two british boys screaming like crazy and punching the hostel door in the middle of the night. We were scared and we had to call the police by ourselves because at night there is no staff at the hostel. This was really a problem for us, otherwise our stay would be perfect.
Overall Rating
"Cheap and nice!"
05/17/14 Ivana B Prague, Czech Republic
We stayed only for one night at this hostel, but everything was perfect. Nice room with lovely little balcony, the location is in the centre a few minutes away from a Gaudi building. The staff were friendly, the rooms and bathrooms were clean. I would definitely stay again in this hotel for a future stay.
Overall Rating
"Excellent place"
05/12/14 Nicole M London, United Kingdom
We stayed for four nights at this hostel. It was incredibly cheap considering the location in the centre of town on a beautiful street a few minutes away from a Gaudi building. The staff were friendly, the rooms and bathrooms were exceptionally clean, our beds were made and we were given fresh towels everyday. The room had a great ceiling fan for the hot nights and we also had our own lovely little balcony! The only other occupants were a few couples so very nice and quiet and worked out at about 4 people per bathroom. Very comfortable, felt as though you were staying in your own little apartment. Would recommend to anyone visiting Barcelona as the lovely place exceeded all our expectations.
Overall Rating
"Changed my view for hostals"
04/18/14 christine k
When we entered the hostal door on the 1st floor at 00.30 past midnight , the floor was smelling like a fresh cleaned room.Our room was very nice and cozy . We stayed 4 nights and we had never slept in a hostal before. It was very quite on the inside but a bit noisy from the outside.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews