Situated in Playa del Carmen, Casa Melissa is close to Playa del Carmen Maritime Terminal, Playa del Carmen Main Beach, and Yucatek Divers. Also nearby are Plaza de Armas and Nuestra Senora del Carmen Catholic Church.
In addition to an outdoor pool and tour/ticket assistance, Casa Melissa features a garden.
Rooms feature furnished balconies or patios with beach, sea, or pool views. Amenities in air-conditioned guestrooms at Casa Melissa include private pools and computers. For a surcharge, guests can use the in-room wireless high-speed Internet access. 32-inch plasma TVs are equipped with cable channels. All units feature minibars and coffee/tea makers. Additional amenities include ceiling fans and windows that open. In addition, amenities available on request include hair dryers and irons/ironing boards. Turndown service is offered nightly and housekeeping is available daily.