All hotels in Rome, Italy
1 room, 2 adults
You can collect Hotels.com® Rewards nights herePiazza Vittorio Emanuele II, 55, Rome, RM, 00185, Italy, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 43 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.2
  • Comfort
    3.6
  • Condition
    3.2
  • Neighborhood
    3.2
5.0 / 5Outstanding
"Roma Artist"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hostesses where wonderful, SUPER CLEAN , simple room to American Standard. Great Location 10-15 walk from Termini train station with luggage, Metro and Buss stop right out side the building, if you are looking CLEAN, SAFE, Great LOCATION this is it.NO coffee maker but there is least 7 Coffee bars around the Park, Highly recommend if you are looking for an inexpensive hotel and rather spend your money on the town than hotel.
Genuine Hotels.com guest review
Response by Inn Central Rome
Is an pleasure to have you meet and thank you for choosing us. Hope to have you our guest again !
13 night trip with friends May 5, 2014
artist in Rome
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    -
The B&B is very simple, no quiteness, sems like you sleep with other guests all together, the location is so much poor! The chinatown full of immigrants that damages all impressions of Rome. Better to stay farther from the station, search for your allocation closer to main streets
Genuine Venere guest review
Other trip Jan 9, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    -
The house is better in the pictures on the internet, because it seems newer! In reality it was little, with little furniture, with old blanket and not enought personal soap!
Genuine Venere guest review
Other trip Oct 25, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    -
The stay in the hotel was fine, but the main problem was the noise! It is so loud the noise coming from the streets that I woldnt stay there again! Other than that the room is spacious and clean (altought it could be more polished) and it is very very close of the metro. Still, overall my feeling is that the ratio price quality is not balenced as i was expecting more!
Genuine Venere guest review
Other trip Oct 8, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Average"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Average hotel. But clean and quiet.
Genuine Hotels.com guest review
3 night romance trip Apr 8, 2015
A Traveler
CA
4.0 / 5Excellent
"hidden gem for the backpacker."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
1) look above the doors for the hotel building number 55 2) next to the door is an A4 piece of paper with," inn central " typed. 3) go to level 3. The desk is not always manned, so best to go Early. The room is basic, but the bed is comfortable And the bathroom nice. Looks from the outside can be deceiving. Much better inside the hotel than expected from outside. It's close to termini station and has free Wi-Fi. I would happily stay here Again especially for eu35 per night.
Genuine Hotels.com guest review
1 night trip Mar 11, 2015
A Traveler
AU
5.0 / 5Outstanding
"3 nights & 4 days in Roma"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had an absolutely comfortable stay. Cost effective & closer to tube (Vittorio Emanuelle) / train station (Rome Termini). Hotel staffs are very friendly.
Genuine Hotels.com guest review
3 night family trip Dec 18, 2014
Arunkumar
GB
5.0 / 5Outstanding
"great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
enjoyable stay, large clean room, large clean bathroom, clean linen, good location,
Genuine Expedia guest review
Other trip Dec 4, 2014
philip
AU
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Hotel at first was a little scary. Walk up to the hotel was dark but once into the hotel it was okay. Staff was very friendly and helpful but they are not 24 hours. So if you need them at night they are unavailable. Overall hotel was nice for a place to rest your head and wash up.
Genuine Hotels.com guest review
2 night business trip Oct 17, 2014
A Traveler
IE
4.0 / 5Excellent
"Very close to Metro station."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was in a very quite environment and was close to many restaurants, attractions like spanish steps and colosseum was just a station or two away. Staff was very nice and flexible. Tram stop was also very close.
Genuine Expedia guest review
Other trip Jul 3, 2014
Danish
GB
4.0 / 5Excellent
"Inn central - budget hotel"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed for 5 nights. Booked this budget hotel (£50-£60) per day. As long as you don't have too high expectations, this hotel has all the necessities for a hotel (Ie. Hairdryer, clean bathroom, TV. Etc). The pictures make the hotel look much better then it actually is. Location excellent , we walked everyday and you can get to the coliseum in 10 minutes. In a relatively poor area of Rome however we never felt in danger. The staff are okay, however if you want helpful information than go elsewhere. Very quiet however this will change depending on the other guests in the hotel. We only wanted a comfortable room to sleep in which was close to centre however I would not recommend for those who have high hotel expectations. But what you get is what you pay for, it was the cheapest hotel around. The extra money you save can be spent on food, museums etc. Hope this was helpful
Genuine Expedia guest review
Response by Inn Central Rome
Dear K.c. , first i want to say thany you for your reservation at InnCentral and thank you for your comment. I Just want to remember you we are not a Hotel , we are a Guest House .. Hope to see you soon, I sending you our best regards. InnCentral Guest House
Other trip Jun 28, 2014
kc
GB

The following reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"viaggio a Roma ponte 1 maggio 2015"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
Soggiorno a Roma di 3 gg.Posizione strategica metropolitana comodissima bus ecc ma la camera non rispecchia le foto sul sito.Solo Il bagno era simile alla foto mancavano i campioncini per doccia ecc.il copriletto presumo non era stato lavato da tempo presentava macchie di ogni tipo.Reception pressoché inesistente oltretutto il telefono suonava durante la notte.Non tornerò sicuramente a inn central rome.
Genuine Hotels.com guest review
3 night romance trip Apr 29, 2015
Antonio
IT
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    3.0
Después de hacer reserva y recibir la confirmación aparece la información completa de la reserva la cual no podía ser cancelada el único problema que tuvimos fue que llegábamos a las 10 u 11 de la noche y decía que el el checkin solo se podía hasta las 6. Esto nos puso en apuros ya que íbamos manejando desde Pisa. Debería decir antes de hacer la reserva la información sobre check in sobre todo cuando es tan limitado. El resto de la estadía paa nuestro propósito que era turismo estuvo buena.
Genuine Venere guest review
Other trip Apr 5, 2015
A Traveler
ES
5.0 / 5Outstanding
"nice experience"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
quite far from the railway terminal, but very near mtr station. reasonable price for the room, nice experience for living in a building, which not exactly hotel. but the towels will not change for you for 3 days and will not provide room clearing services every day. be careful when going out at night
Genuine Hotels.com guest review
3 night trip with friends Mar 18, 2015
A Traveler
TW
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    -
La receptionist davvero indisponente,poco propensa alla comunicazione e al risolvere i problemi.wi-fi inesistente. Nei dintorni del b&b c'è da guardarsi alle spalle,é una moltitudine di persone poco raccomandabili.... Nel complesso discreto
Genuine Venere guest review
Other trip Feb 18, 2015
A Traveler
IT
2.0 / 5Fair
"Pas cher en fevrier mais insuffisant toute l'année"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Literie médiocre : pas d'alese sur le matelas, couette trop petite et sans housse de couette. Meubles poussiéreux et ménage non fait régulièrement notamment dans la salle de bain. Serviettes non changées tous les 3 jours comme annoncé dans l'hôtel. Le sèche cheveux ne fonctionnait pas. Pas cher mais perfectible
Genuine Hotels.com guest review
5 night romance trip Feb 8, 2015
A Traveler
FR
1.0 / 5Poor
"No es un hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
No es realmente un hotel es una pensión con habitaciones, la entrada es bastante desagradable, hay un ascensor muy incomodo para subir, no hay servicios adicionales, la habitación tiene muy malas sabanas y conforter, había un olor a orina penetrante en el baño, que no hablaba muy bien del aseo. No hay servicio en la recepción después de 5 de la tarde, te entregan llaves para que entres, no hay un restaurante o cafetería tampoco. Positivo esta cerca al coliseo y hay estación del metro a sólo una cuadra, queda realmente en el barrio chino. Aunque los locales mencionan que la zona es segura.
Genuine Hotels.com guest review
1 night trip with friends Feb 7, 2015
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    3.0
Nous étions un peu inquiets car les avis sur l'hôtel n'étaient pas très favorable mais finalement nous avons bien apprécier. Pas bien isolé phonétiquement, le sèche cheveux ne fonctionne pas, on a du réclamer pour qu'on nous change les serviettes de bains mais au final le personnel a toujours trouvé une solution et pour le prix qu'on a payé c'était très bien!
Genuine Venere guest review
Other trip Feb 9, 2015
A Traveler
FR
4.0 / 5Excellent
"Okey"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Guest house niedaleko dworca Termini okolica spokojna, w miarę cicho (co było dosyć zaskakujące - okna wychodziły na główną ulicę).
Genuine Hotels.com guest review
3 night romance trip Jan 23, 2015
A Traveler
PL
1.0 / 5Poor
"Very unkind woman at the front desk"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
The woman at the fron desk, never greet to customer;( I never see a woman like that and was very unpleasant bout it. The inn is located near the subway staion but the surroundings are very dangerous at evening and night.
Genuine Hotels.com guest review
3 night trip Jan 19, 2015
A Traveler
KR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
La chambre, que nous avons occupé, correspondait à nos attente et était très bien pour notre séjour. Chambre très propre.
Genuine Venere guest review
Other trip Dec 5, 2014
A Traveler
FR
4.0 / 5Excellent
"weekend"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Guest house is modest but ok. The room was clean, generally 4+. Minus a non-working TV. No dishes in the kitchen. Great location, good price. I would recommend.
Genuine Hotels.com guest review
2 night romance trip Nov 22, 2014
Lukasz
PL
2.0 / 5Fair
"2 éjszaka Rómában"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
"Kínai negyedben", nem túl jó környéken van a hotel, ami egy régi társasház harmadik emeletén található. A szobánk a recepcióval szemben volt, tehát aki hazaért vagy mászkált a recepción, azt tisztán hallottuk. Szoba a sötét belső kis lépcsőházra volt, tehát nappal is éjszakának éreztük... A szoba közel sincs olyan szép, mint a fotókon... (persze nem gondoltuk, hogy ugyanolyan lesz) A fürdőszoba szép volt. Ár érték arányban nem vártunk többet, de...
Genuine Hotels.com guest review
2 night romance trip Nov 20, 2014
Viktoria
HU
3.0 / 5Good
"Chambre très propre, quartier déplorable"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Les points à améliorer: le quartier est abominable: drogués, mendiants, SDF,... Tous les volets sont taggés à outrance (les portes ont l'air de résister à un certain code de déonthologie); les containers à ordures sont tellement pleins que les habitants sont obligés de déposer leurs ordures alentour. Les odeurs qui en émanent sont pestilentielles. La place Vittorio Emanuele 2, une fois la nuit tombée, n'inspire absolument pas confiance. Notre chambre était très propre en-dehors de la terrasse qui sert manifestement de cendrier (pas trop grave dans la mesure où elle n'est pas praticable - trop petite). Les points positifs: on cherchait un hôtel pour passer la nuit, sans plus: cet hôtel est parfait dans cette optique mais n'en attendez pas plus (pas de restaurant, pas de lobby, pas de réception à proprement parler; simplement une personne (très aimable) de garde (aux moments clefs: check in, check out). Les chambres ont été entièrement rénovées récemment (2011 ?) et cela se sent: la salle de bain a clairement fait l'objet d'une attention particulière; équipée en matériel neuf avec beaucoup de goût (grande douche très agréable). Le lit est conforme (assez grand pour un couple) et une climatisation bienvenue vient compléter le tableau. Métro à 30m ! Compte tenu de l'utilisation faite des lieux (dormir et se rafraichir, point barre), le prix est excellent. Amoureux en ballade, préférez un hôtel situé à l'ouest de la ville (du côté du Vatican): les quartiers y sont magnifiques...
Genuine Hotels.com guest review
2 night romance trip Aug 15, 2014
TameBest
FR
3.0 / 5Good
"Cuarto agradable personal de muy mal humor"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Muy mala atención como sí me estuviern haciendo un favor nada agradable
Genuine Expedia guest review
Other trip Jun 14, 2014
robert
MX
4.0 / 5Excellent
"Una notte a Roma"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Abbiamo soggiornato in questo hotel solo una notte, comoda la fermata della metro, il quartiere non è un gran che, la camera era abbastanza pulita. Lo consiglio per brevi soggiorni. ..
Genuine Expedia guest review
Response by Inn Central Rome
Grazie per il vostro commento! Speriamo di rivedervi presto! InnCentral Guest House
Other trip Dec 12, 2013
A Traveler
IT
5.0 / 5Outstanding
"Dogodne ułożenie, Czystość pokoju, Świetna obsługa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel znajduje się w świetnej lokalizacji, bardzo blisko Dworca Termini. Piechotą do Koloseum 10 minut, dogodna lokalizacja do pieszej wycieczki po Rzymie. Pokój czysty, zadbany, obsługa bardzo miła, bezproblemowa. Proszę nie sugerować się niską oceną hotelu, gdyż nie ma to w ogóle odzwierciedlenia z rzeczywistością.
Genuine Hotels.com guest review
Response by Inn Central Rome
Thank you for your booking at InnCentral Guest House! Hope to see you again, Reception .
3 night romance trip Dec 2, 2013
juras
PL
5.0 / 5Outstanding
"Excelente volvería"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Céntrico, bien ubicado limpio y agradable atención
Genuine Expedia guest review
Other trip Nov 9, 2013
anna
ES
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Ottimo soggiorno come vedete dalle mie valutazioni, unica freccia negativa è la mancanza della colazione.
Genuine Venere guest review
Other trip Oct 6, 2013
A Traveler
IT
3.0 / 5Good
"服务员态度不好"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
服务员态度不好
Genuine Hotels.com guest review
2 night trip Jul 18, 2013
A Traveler
CN
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    2.0
De check-inn ging erg moeizaam en met veel papierwerk. De receptioniste begreep het zelf ook niet zo goed. Wel sprak ze goed engels. De kamers waren niet zo strak als op de foto's. We konden alleen de felle lampen aan het plafond gebruiken als verlichting (erg knus!) Verder rook de badkamer heel erg naar rook en liep het doucheputje heel erg langzaam leeg. De achterwand van de kasten op de gang waren los gesprongen. Leek al met al op een bouwvallig geheel. Wel gratis WiFi. Er loopt een tram voor het gebouw langs en die hebben we 's nachts goed horen rammelen. Ontbijten kan niet in het hotel. Daarvoor moet je iets verder op in een barretje zijn. Dit wisten we, dus dat was geen probleem. Verder zal ik niet snel weer in deze omgeving een hotel boeken. Het plein is 's avonds een soort hangplek voor ongure types. Heb me niet onveilig gevoeld, maar het was niet aangenaam. Maar de stad is FANTASTISCH en we hebben ons prima vermaakt.
Genuine Venere guest review
Other trip Mar 18, 2013
A Traveler
NL
3.0 / 5Good
"Budget maar prima"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Het bied alles wat je nodig hebt maar ook niets meer dan dat.
Genuine Hotels.com guest review
4 night romance trip Jul 18, 2012
Jasper
NL
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    1.0
Genuine Venere guest review
Other trip Aug 25, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Jun 6, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip May 21, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    4.0
Genuine Venere guest review
Other trip Jan 15, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
Genuine Venere guest review
Other trip Oct 29, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night romance trip May 17, 2015
Ray
GB
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Nov 16, 2013
Edson
AU
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip with friends May 8, 2015
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
4 night romance trip Apr 18, 2015
A Traveler
BE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night family trip Dec 5, 2014
Leif
SE
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
5 night business trip May 8, 2014
A Traveler
PL

TripAdvisor reviews for Inncentral

Overall rating:Based on 58 traveler reviews

Most recent traveler reviews:

Overall Rating
"Better than expected "
11/08/14 Fernando R
If you're going for the first time to Rome, depending on where you came from, you might get slightly scarried by the surrounding stores and groups. However, during the 4 nights I stayed here, I had no relevant complaints. Very well located, just beside a metro station, close to some useful stores, clean rooms and nice bilingual (or more) receptionist. The building itself is not fancy but since you probably won't go to Rome to stay inside, it's no problem at all. The room is worth its price. PS. Have in mind that the city charges € 3.50 per person per night, extra to the booking fees. That's for all hotels apparently.
Overall Rating
"The rooms are good, but the location..."
10/29/14 Carolina_Ramalho Recife, PE
The location is awful, I heard that I was in a unsafe area of Rome... Despite of that, it is close to the train station, which is good! The guesthouse is on a comercial building... The rooms and the bathroom are great, really clean and quite modern. Another thing that I didn´t like is that there is nobody at the reception during the night, so when you check in you receive the keys of the building. I wouldn´t stay there again, but it was ok...
Overall Rating
"Their answer is horrible!!"
07/29/14 MCsuecia Malmo, Sweden
I wrote an opinion based on my experience and the answer from Inn Central is equally aggressive and unpleasant as my experience at this hotel. And I think even fun for the person who responds ask me where I read that the living room will be a nice room... for those who think staying there: I am not the only one to have this view of this place, read even the reply I received and you will realize what I am talking about.
Overall Rating
"Worst hotel EVER!"
07/15/14 Lucianarinaudo
We reserved the hotel with 33 euros, and we arrived at 11 pm that night. The neighborhood is really ugly and scary! Its dirty with all these graffiti all over the walls. The entrance to the building is disappointing!! When we arrived, we had to ring th doorbell like 10 times for the receptionst to finally open! The hotel is in the third floor, so when we got upstairs to our reservation. She told us all rooms were booked and that she didnt have any rooms available. We replied telling her we had a 33 euro reservation done and her response was "THATS NOT MY PROBLEM!". She was sooo rude! So we had to walk around with our bags at 12 at night all over room looking for a place to stay! DONT BOOK THIS HOTEL!
Overall Rating
"Ok hotel, GREAT location to the train station"
04/22/14 cynthia p Stuttgart, Germany
I booked this hotel on Booking.com and thought it was just OK. It's nothing special, but the train station was just outside the building. The receptionists were ok as well, but not super helpful. It also didn't help that the tiny a/c unit in the room was barely blowing out any air and it was hot during our visit. This hotel is located in one of the poor areas of Rome, but we still felt safe even when we would get back to our room late at night. A downside to this area that we didn't know of until we got there, is that it seems to be Rome's Chinatown. So if it's your first time in Rome and you're in the mood for some Italian cuisine after your flight, don't bet on finding too many italian cafés so easily here. There's lots of Asian run clothing stores and LOTS of Asian restaurants and even Italian/Asian fusion restaurants. Overall, this is an average place to stay.
Overall Rating
"clean but very rude staff"
01/30/14 BelleJ752 New York City, New York
the area is like little china town but very close to all the sights. unfortunately our room was facing the street which was kind of loud at night. the room was basic equipped but clean. the duvet was not warm though and also the duvet cover was kind of old. it´s an okay place for a short term stay but be prepared that the staff does not speak all the languages they pretend to speak on their website / booking.com. furthermore, they are very rude!
Overall Rating
"InnCentral-a promised standard that fails to materialize!"
01/02/14 MCsuecia Malmo, Sweden
We arrived on Christmas day and were really disappointed at the entrance. Down and dirty. We hoped that the room would save their but it became even worse with broken lights and a small balcony that could not be used because it was besieged with some type of ventilation equipment. The pictures on booking.com with a nice living room with the possibility to cook some tea, we saw no smoke of, perhaps the luxury suite? But the shock came when the receptionist was really hostile as soon as we asked if it was possible to change rooms. Rude and aggressive. Not recommended!!
Overall Rating
"not worth it!!"
06/04/13 Gaille Y Cebu Island, Philippines
We stayed there for 4 nights.The blonde haired lady receptionist was lazy in giving tips and informations about rome.It's normal for us to ask since we were first timers there.She told us that there's no grocery stores in the place.We found out later that there was a store in the next block near the hotel. When we booked it online,it stated there that there was breakfast.But then we found out that there wasn't breakfast included.The aircon was broken as well!! She was also rude to us. We asked if we could print something and we were willing to pay. Although she agreed, she was frowning and was irritated.She made it obvious by breathing so hard loudly and stomping things in her table. She was very rude. We were customers as well. The room was okay but it was dirty. I will never recommend this place to anyone.
Overall Rating
"Disappointment"
02/23/13 loveforistanbul Izmir, Turkey
We did not know anything about Rome hotels so we just booked this hotel through Expedia because of it's location but, it was not a hotel. It was a guest house on the third floor of a townhouse. When you enter the building, odor is welcoming you. Room is not very big but, clean. The window did not close properly so the room got cold and noisy during night. I could not get good sleep. There was no tea/coffe maker as stated by the hotel on Expedia. There was no breakfast served as mentioned by other reviewers. They give you key to enter the building and guest house. If you lose your key, no way to enter. It's location was very good, near by Termini, metro station and tourist attractions. WIFI worked very well (was a big plus). When we were checking out, had problem with the lady at reception. This lady was also cleaning the rooms, spoke very little English (was not an Italian). Eventhough city tax does not apply to children under 11 years, she also charged our 8 year old child. There are many hotels in the area with similar prices. Not worth it.
Overall Rating
"No one opened at night and horrible customer service"
11/08/12 Aupaelfary Madrid, Spain
Thanks god the taxi driver spoke with another neighbour hostel and they took us to the apartment. Inncentral is always closed after 6 so even if you tell your arriving time in advance they will not be there (THIS IS NOT A GUESTHOUSE!! the lady told us after not showing for 2 days and not listened to our complaints) The Machiavelli Apartment was extremely cold, there was only a heater in a corner of the house (not working properly) and the rest of the place was like a freezer. The kitchen was broken. She told us that was working anyway . Who the hell is gonna cook with small pieces of cristals inside? quite dangerous... The second night we left, my parents had a cold thanks to the poor conditions of the heating and the freezing bathroom with no heating at all... Not recommended at all, specially for the bad customer service!!!
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