Hostesses where wonderful, SUPER CLEAN , simple room to American Standard. Great Location 10-15 walk from Termini train station with luggage, Metro and Buss stop right out side the building, if you are looking CLEAN, SAFE, Great LOCATION this is it.NO coffee maker but there is least 7 Coffee bars around the Park, Highly recommend if you are looking […] for an inexpensive hotel and rather spend your money on the town than hotel. Read moreGenuine Hotels.com guest review
Response by Inn Central Rome Is an pleasure to have you meet and thank you for choosing us. Hope to have you our guest again !
"Chambre très propre, quartier déplorable"
Les points à améliorer: le quartier est abominable: drogués, mendiants, SDF,... Tous les volets sont taggés à outrance (les portes ont l'air de résister à un certain code de déonthologie); les containers à ordures sont tellement pleins que les habitants sont obligés de déposer leurs ordures alentour. Les odeurs qui en émanent sont pestilentielles. La […] place Vittorio Emanuele 2, une fois la nuit tombée, n'inspire absolument pas confiance. Notre chambre était très propre en-dehors de la terrasse qui sert manifestement de cendrier (pas trop grave dans la mesure où elle n'est pas praticable - trop petite). Les points positifs: on cherchait un hôtel pour passer la nuit, sans plus: cet hôtel est parfait dans cette optique mais n'en attendez pas plus (pas de restaurant, pas de lobby, pas de réception à proprement parler; simplement une personne (très aimable) de garde (aux moments clefs: check in, check out). Les chambres ont été entièrement rénovées récemment (2011 ?) et cela se sent: la salle de bain a clairement fait l'objet d'une attention particulière; équipée en matériel neuf avec beaucoup de goût (grande douche très agréable). Le lit est conforme (assez grand pour un couple) et une climatisation bienvenue vient compléter le tableau. Métro à 30m ! Compte tenu de l'utilisation faite des lieux (dormir et se rafraichir, point barre), le prix est excellent. Amoureux en ballade, préférez un hôtel situé à l'ouest de la ville (du côté du Vatican): les quartiers y sont magnifiques... Read moreGenuine Hotels.com guest review
"Una notte a Roma"
Abbiamo soggiornato in questo hotel solo una notte, comoda la fermata della metro, il quartiere non è un gran che, la camera era abbastanza pulita. Lo consiglio per brevi soggiorni. ..Genuine Expedia guest review
Response by Inn Central Rome Grazie per il vostro commento! Speriamo di rivedervi presto! InnCentral Guest House
"Dogodne ułożenie, Czystość pokoju, Świetna obsługa"
Hotel znajduje się w świetnej lokalizacji, bardzo blisko Dworca Termini. Piechotą do Koloseum 10 minut, dogodna lokalizacja do pieszej wycieczki po Rzymie. Pokój czysty, zadbany, obsługa bardzo miła, bezproblemowa. Proszę nie sugerować się niską oceną hotelu, gdyż nie ma to w ogóle odzwierciedlenia z rzeczywistością.Genuine Hotels.com guest review
Response by Inn Central Rome Thank you for your booking at InnCentral Guest House! Hope to see you again, Reception .
Céntrico, bien ubicado limpio y agradable atenciónGenuine Expedia guest review
服务员态度不好Genuine Hotels.com guest review
"Budget maar prima"
Het bied alles wat je nodig hebt maar ook niets meer dan dat.Genuine Hotels.com guest review
A terrible Hotel,terrible people working there! Does not at all compare with the pictures they have on the internet! The lady at the reception should go to school on how to treat people! Rooms are catastrophic!!!!!!!!!Genuine Hotels.com guest review
Response by Inn Central Rome This people was not our guest... The booking was reported no show, because they never been in our Guest House.
"Their answer is horrible!!"
07/29/14 MCsuecia Malmo, Sweden
I wrote an opinion based on my experience and the answer from Inn Central is equally aggressive and unpleasant as my experience at this hotel. And I think even fun for the person who responds ask me where I read that the living room will be a nice room... for those who think staying there: I am not the only one to have this view of this place, read even the reply I received and you will realize what I am talking about.
"Worst hotel EVER!"
We reserved the hotel with 33 euros, and we arrived at 11 pm that night. The neighborhood is really ugly and scary! Its dirty with all these graffiti all over the walls. The entrance to the building is disappointing!! When we arrived, we had to ring th doorbell like 10 times for the receptionst to finally open! The hotel is in the third floor, so when we got upstairs to our reservation. She told us all rooms were booked and that she didnt have any rooms available. We replied telling her we had a 33 euro reservation done and her response was "THATS NOT MY PROBLEM!". She was sooo rude! So we had to walk around with our bags at 12 at night all over room looking for a place to stay! DONT BOOK THIS HOTEL!
"Ok hotel, GREAT location to the train station"
04/22/14 cynthia p Stuttgart, Germany
I booked this hotel on Booking.com and thought it was just OK. It's nothing special, but the train station was just outside the building. The receptionists were ok as well, but not super helpful. It also didn't help that the tiny a/c unit in the room was barely blowing out any air and it was hot during our visit. This hotel is located in one of the poor areas of Rome, but we still felt safe even when we would get back to our room late at night. A downside to this area that we didn't know of until we got there, is that it seems to be Rome's Chinatown. So if it's your first time in Rome and you're in the mood for some Italian cuisine after your flight, don't bet on finding too many italian cafés so easily here. There's lots of Asian run clothing stores and LOTS of Asian restaurants and even Italian/Asian fusion restaurants. Overall, this is an average place to stay.
"clean but very rude staff"
01/30/14 BelleJ752 New York City, New York
the area is like little china town but very close to all the sights. unfortunately our room was facing the street which was kind of loud at night. the room was basic equipped but clean. the duvet was not warm though and also the duvet cover was kind of old. it´s an okay place for a short term stay but be prepared that the staff does not speak all the languages they pretend to speak on their website / booking.com. furthermore, they are very rude!
"InnCentral-a promised standard that fails to materialize!"
01/02/14 MCsuecia Malmo, Sweden
We arrived on Christmas day and were really disappointed at the entrance. Down and dirty. We hoped that the room would save their but it became even worse with broken lights and a small balcony that could not be used because it was besieged with some type of ventilation equipment. The pictures on booking.com with a nice living room with the possibility to cook some tea, we saw no smoke of, perhaps the luxury suite? But the shock came when the receptionist was really hostile as soon as we asked if it was possible to change rooms. Rude and aggressive. Not recommended!!
"not worth it!!"
06/04/13 Gaille Y Cebu Island, Philippines
We stayed there for 4 nights.The blonde haired lady receptionist was lazy in giving tips and informations about rome.It's normal for us to ask since we were first timers there.She told us that there's no grocery stores in the place.We found out later that there was a store in the next block near the hotel. When we booked it online,it stated there that there was breakfast.But then we found out that there wasn't breakfast included.The aircon was broken as well!! She was also rude to us. We asked if we could print something and we were willing to pay. Although she agreed, she was frowning and was irritated.She made it obvious by breathing so hard loudly and stomping things in her table. She was very rude. We were customers as well. The room was okay but it was dirty. I will never recommend this place to anyone.
02/23/13 loveforistanbul Izmir, Turkey
We did not know anything about Rome hotels so we just booked this hotel through Expedia because of it's location but, it was not a hotel. It was a guest house on the third floor of a townhouse. When you enter the building, odor is welcoming you. Room is not very big but, clean. The window did not close properly so the room got cold and noisy during night. I could not get good sleep. There was no tea/coffe maker as stated by the hotel on Expedia. There was no breakfast served as mentioned by other reviewers. They give you key to enter the building and guest house. If you lose your key, no way to enter. It's location was very good, near by Termini, metro station and tourist attractions. WIFI worked very well (was a big plus). When we were checking out, had problem with the lady at reception. This lady was also cleaning the rooms, spoke very little English (was not an Italian). Eventhough city tax does not apply to children under 11 years, she also charged our 8 year old child. There are many hotels in the area with similar prices. Not worth it.
"No one opened at night and horrible customer service"
11/08/12 Aupaelfary Madrid, Spain
Thanks god the taxi driver spoke with another neighbour hostel and they took us to the apartment. Inncentral is always closed after 6 so even if you tell your arriving time in advance they will not be there (THIS IS NOT A GUESTHOUSE!! the lady told us after not showing for 2 days and not listened to our complaints) The Machiavelli Apartment was extremely cold, there was only a heater in a corner of the house (not working properly) and the rest of the place was like a freezer. The kitchen was broken. She told us that was working anyway . Who the hell is gonna cook with small pieces of cristals inside? quite dangerous... The second night we left, my parents had a cold thanks to the poor conditions of the heating and the freezing bathroom with no heating at all... Not recommended at all, specially for the bad customer service!!!
10/29/12 Angie T Rome
The write up and pictures of this inn are very decieving. The location, although not that far from the city center is terrible and not very pleasing to the eye at all. The service when we got there was next to NONE, not friendly or welcoming at all and seeing as this was our first time in Rome a welcome smile would have made all the difference in the world seeing as we were nervous about the location when we arrived....after climbing several flights of stairs with luggage seeing as the "lift" could only hold one person this was very frustrating. We don't normally complain about small details but this Inn was not at all what we had hoped for...this is not a place for families to stay and was overpriced for what you got. Would not stay here again.
"Just what we expected"
07/10/12 MarbelAli Marbella
Nice little b&b . Just like other reviewer mentioned - excellent location , simple clean rooms, friendly receptionists. No aircon ,and it does get hot, but if you are as tired as we were, it should not be a problem. Not going to complain about the breakfast - why would you want to eat breakfast inside when bunch of great authentic cafes are just few meters away?
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