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Sandos Caracol Eco Resort -Select Club - All Inclusive, Playa del Carmen

3.5 stars
Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Adults-only resort in Playa del Carmen with 10 restaurants, 10 bars/lounges

  • Free WiFi in lobby and free parking

Main amenities

  • 218 guestrooms
  • Near the beach
  • 10 restaurants and 2 poolside bars
  • Full-service spa
  • Outdoor pool and 3 spa tubs
  • Nightclub
  • Rooftop terrace
  • 2 outdoor tennis courts
  • Childcare
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping

What’s around

  • Heart of Playa del Carmen
  • Gran Coral Golf (1.1 mi / 1.8 km)
  • Guadalupe Church (2.3 mi / 3.8 km)
  • Coco Beach (2.8 mi / 4.6 km)
  • El Camaleon Golf Club (3.5 mi / 5.7 km)
  • Plaza Las Americas (4.3 mi / 6.9 km)
Excellent4.0 / 5
  • It was a good value. The food was not very good in the buffets. The scenery was very nice…Jun 14, 2015
  • From the moment we set foot on the resort, we were treated like royalty. we were given a…May 17, 2015
See all 159 Hotels.com reviews

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $138
  • Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub
  • Superior Select Club 2 Double Beds or 1 King Bed
  • Deluxe Select Club, King Bed with Sofabed and Jetted Tub

At a glance

Key facts

Hotel size

  • This hotel has 218 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

  • Accessible parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Also known as

  • Sandos Caracol Eco-Resort Adults Only All Inclusive

Policies

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • 10 restaurants
  • 10 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Room service
Things to do
  • Outdoor pool
  • Swim-up bar
  • Health club
  • Outdoor tennis courts 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool sun loungers
  • Tennis on site
  • Number of spa tubs - 3
  • Pool umbrellas
  • Steam room
  • Sauna
  • Billiards or pool table
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 16
  • Year Built 2006
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Disabled parking
  • Accessible path of travel
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Tennis

Entertainment
  • Theme parties

Not included
  • Motorized water sports
  • Premium food items
  • Airport transfers

Spa

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Health club
  • Outdoor tennis courts 2
  • Sauna
  • Steam room
  • Tennis on site
  • Aerobics on site
  • Basketball on site
  • Free bicycles on site
  • Ecotours on site
  • Fishing on site
  • Hiking/biking trails on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby

Sandos Caracol Eco Resort -Select Club - All Inclusive, Playa del Carmen’s small print

Also known as

  • Sandos Caracol Eco-Resort Adults Only All Inclusive

Policies

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sandos Caracol Eco Resort -Select Club - All Inclusive, Playa del Carmen

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