"Nice hotel close to airport, Juhu and bandra"
Hotel Golden Swan treated us very well. We had complimentary transport from and to the airport, with breakfast included delivered in the room 30 minutes after ordering. The rooms were smaller then in the photos but cleanliness was acceptable for average hotels in the area. We arrived at 3:30am at the hotel and everything went ok. It is easy to get a […] taxi in front of the hotel and major spots in bandra, juhu, vile parle and santacruz are within 10/15 minutes. Internet access was very low in our room, and we received one access code per day, which only could be used in one device or computer. That was limiting. Read moreGenuine Expedia guest review
"Flexible n nice!"
We reach there before our check in time(5 hours earlier) but still they gave us one empty room for no cost until our room is free, that's so nice. The staffs are very helpful n flexible. I would definitely recommend it to my friend. After all this perfect for what you paid. All worth it!Genuine Expedia guest review
"Inexpensive friendly hotel near airport"
The staff, service, and friendliness of the hotel is very good, above average. It is an inexpensive hotel catering for business travellers. Small rooms but alright when in transit or if you have business to do near the airport or in the Northern part of Mumbai (Bombay) as it is very convenient for this. Food quality was very good and far better than […] most hotels of this level so that was a comforting surprise. Read moreGenuine Expedia guest review
"Good hotel but bad location"
Hotel is good,but the location is terrible...Genuine Hotels.com guest review
Had a really great experience here. Really nice, professional staff at reception. They went above and beyond helping me get my bus ticket sorted out after I missed my first bus out of there. Super nice, helpful people. I was there as a young, single women, and felt completely safe. Good location, clean, comfortable room, and really fast free WiFi. I […] will definitely be coming back here. Read moreGenuine Hotels.com guest review
Decent n clean.Genuine Hotels.com guest review
"Transit trip through Mumbai"
Pros: 1. Its located very near to airport, exactly 3 kms away from domestic airport. Take an authorized pre paid taxi and look for address 7th road, golibar square, near Khar subway. 2. Complementary pick-up and drop facility from airport is available, its suggested to avail this facility if you are travelling to Mumbai for first time. But you need […] to inform at hotel well before about exact time of arrival and get confirmed pickup. 3. Very easy and quick check-in, they kept my room ready and it was clean. 4. Local taxi / auto is easily available outside this hotel. Cons: 1. Wi-Fi internet wasn't working on third floor on 3rd January 2014. At the time of check-in front desk staff didn't inform that internet is not working and assured me to provide internet access details. After I returned from dinner, shifts changed and I was informed that wireless router is not working, but I was offered to use internet in lobby. 2. Though staff is friendly, it needs some follow-up at times to get the things done. 3. If you are planning to catch up flight early morning or late nights better make sure vehicle for drop facility is ready before 10-15 mins before you check-out. 4. Rooms are bit small and comfortable for 2 persons and a child. Overall, my stay was good and would rate it best for transit and budget hotel. I didn't try food here so cant comment about that. Read moreGenuine Expedia guest review
"Caring hotel management and staff"
I booked the hotel for my parents who were arriving in Mumbai by a late night flight. I am very pleased at the care and particular attention the hotel provided in picking-up my parents at the airport and looking after their need during the stay until through onward journey to final destination. Would certainlythink of choosing them again when I need […] a transit stay near the airport. Read moreGenuine Hotels.com guest review
"Arrite for 1 night"
Food served was cold..Genuine Hotels.com guest review
I have not got the room as I booked through online. Room service & Food is goodGenuine Expedia guest review
"transit place only"
Nothing, but a residential apartment converted into a hotel, with no separate dining area or restaurant one is forced to eat in a small room, also the view around is disappointing.Genuine Expedia guest review
"Service a l'etage sympa et honnete."
L'acceuil a essaye de nous faire payer en plus lors de notre depart,on ne pense pas que se soit vraiment invonlontaire.donc ne soyez pas trop gentil mais plutôt sur de vous et ferme avec eux!Genuine Hotels.com guest review
"Wer es kennt.... für "indische Verhältnis" Top"
Alles was ich jetzt schreibe ist bezogen auf "indische Verhältnisse". Wer es kennt weiß was gemeint ist....Und deshalb ist das Hotel top. Zimmer sind schön und gepflegt (so gut man kann). Alles funktioniert. Personal ist freundlich.Draußen sitzt der übliche Wachposten. Am Empfang kann man kostenlos ins Internet. Um das Hotel herum ist das orginal indische […] Leben, mit kaputten Bürgersteigen, Autos , Taxis, hupen, Stau , Menschen. Das Hotel liegt im Norden von Bombay. Zum Zentrum geht es mit dem Zug. Der Bahnhof liegt 4 Minuten fussläufig vom Hotel. Mit dem Zug klappt prima, natürlich zu Stoßzeiten die üblichen Menschenmassen.Also ich würde wieder in das Hotel gehen. Der normal Anreisende muß übrigens 4500 Rupie pro Nacht bezahlen. Read moreGenuine Expedia guest review
"Beliggenhed tær på lufthavn"
Værelset var lille og fugtigt og luften meget dårlig.Genuine Hotels.com guest review
"Worse than expected"
09/02/14 Myrtille_js Poznań
ADVANTAGES: - Hotel is situated in a good location - 10 minutes walk from the train station and 40 minutes away from the city center - Church Gate. - They offer pick up and drop off services free of charge. - Wi-fi is good. DISADVANTAGES: - The service is friendly and helpful, but not very competent. We had to ask about some issues several times. - The hotel offers a free pick-up and drop off services, which is a big advantage. However, before our arrival we did not receive any confirmation (despite sending two e-mails to the reception). We had to ask for help Booking.com, whose staff called the hotel and confirmed our airport pick up. It was quite stressful.. considering the fact that we stayed in a foreign country and had no local phone. - We asked for a double bed and got two singles. When we asked for a room change, we were told that there is no free room with a double bed. They had our booking confirmation one week earlier and confirmed double room booking. - The room smelled of cigarettes. It wasn't possible to ventilate the room. - There were no towels and toilet paper in the room- we had to ask staff for bringing them (all the time). - During 3 days stay the room was not cleaned even once and towels replaced. - At night you can hear noises - coming to guests' rooms hotel, service uses the ringtones that are loud and heard throughout the floor.
08/13/14 adityaanand1 Mumbai (Bombay), India
Stayed for 2 days with spouse. Google Maps show the wrong location, ask for Golibaar 7th Road (Landmarks are CCD and Radha Krishna Mandir). Pros: 1. Very accessible from airport. (I did not however use the pick-up service) 2. Swift check-in. Luckily, no harassment for marriage certificate like in some other hotels. 3. The room has been done with a touch of retro-style which enhances the feel. 4. Room service was prompt. Cons: 1.The rooms are compact, but should be sufficient for most. Minor annoyances: 2. The Wifi allows only one device to connect at a time. 3. There are effectively only two free plug points in the room with two others taken up by the TV and the Set-top box. There is one in the bathroom though.
08/07/14 Michael R Bangalore, India
I would say that the Hotel Golden Swan was good value for money and the staff were very friendly and obliging. The room was very nice, although i found that the toilets are a bit crammed up. All in all, good experience.
"Excellent Customer Service at Golden Swan Hotel"
07/25/14 Shweta P Mumbai
Room: Room was kept clean, but A/c leaked, room was dark as windows opened to another building, no shower curtain Service: Golden Swan front desk was exceptional. They were very accommodative and made our stay very comfortable. I would like to personally thank Sagar at the front desk for his hospitality Location: Location of the hotel is great. Centrally located, close to the SantaCruz (E) railway station, easy to get ricks, BEST buses or taxis Food: We only had breakfast. Choice is minimal, service a bit slow, but the toast, omelette was fresh and tasty Value for money: I got a great deal through Cleartrip for the room. I couldn't find a better hotel for that price point. Thank you Cleartrip!
"The perfect budget hotel"
07/19/14 Aaruni Gurgaon, India
As a business travel, one frequents Mumbai. Having stayed in quite a few hotels - in and outside Mumbai - I hadn't come across a single budget hotel that has got its act together.... that is before Golden Swan. The pick and drop from the airport is prompt and quite lavish (a well-maintained - almost brand new - SUV both ways). The facilites are basic, and yet they are functional, very well maintained, and tastefully done. The bathroom fittings and structuring are the same as 5-star hotels, albeit smaller but well positioned. As an intuitive observer, the remarkable bit is the 'only room service' concept. They have'nt wasted their real estate and effort in trying to maintain a restaurant. They have a fairly good kitchen, which takes orders directly and serves food in the rooms. This is excellent strategy; one that other budget hotel would do well to emulate. The breakfast on the house is not a sumptuous layout, but is limited to one choice and make. This ensures that you don't take too much, and do not waste food as well. If you want more, you pay for it. The wifi router placement does need attention, since one router is incapable of . However, considering that apart from me nobody in the packed hotel seemed to be using it, seemed to point to the fact that 3G connectivity and dongles are the in-thing with those who need them. Yes, the Split AC remote, at times, seemed to grow a mind of its own; but this was too small a glitch in my otherwise perfect stay.
"Ok for a base if only staying 1or 2 nights."
07/13/14 emie-lou13 Cornwall
This was our 9th Hotel we stayed in during our travels around India, in March, it was ok as a base especially if only using it for 1 or 2 nights when flying into Mumbai but we would not recommend it for any longer. Positives were that it was clean, staff were polite and helpful, it is close to the airport and has free transfers to and from the airport, and although it didn't have a dinning room there was room service and the food was a reasonable price and quality. The room was very basic, we felt that the price of the room was a bit high as we had previously had better quality rooms for the same or less in other cities in India, but maybe Mumbai is just that bit more expensive. The location of the Hotel is a bit out of the way of the main attractions in Mumbai, there is a train station about a 5 minute walk from the Hotel but all the signs are in Indian unlike in Delhi where they were in English and Indian. We found it very confusing and difficult getting around Mumbai and after being directed to the wrong train, got really lost and ended up travelling around on the trains and not getting where we wanted very stressful and frustrating. We would recommend hiring a car and driving instead, whilst admittedly more expensive is a lot less stressful.
"Good hotel for Stay in Mumbai"
06/23/14 jeetsmp Pune, India
In my views this hotel is good for stay in Mumbai. Some problems are actually wi fi was not working and rooms and out side room spaces were little congested between the rooms and other spaces. Others were good.
"Very nice hotel"
06/02/14 Karthik C Mumbai
The hotel is very nice and staff are friendly. Price is also very less. Nice place to stay. Rooms are very neat and they clean very nicely. There is a complimentary car facility to drop and pick up from airport.
05/22/14 ana2321 Bangalore, India
The hotel was very near to Khar station which make it apt for travelling to other areas in mumbai. Room was very good and clean. Bathroom was spacious which I always look in every hotel.Room service was very quick . Food was above average . Hotel staff were very cooperative , they extended our stay for 2 hrs becouse of mine flight timing. Hotel outer Area was also clean.
03/11/14 Raju R Mumbai
Good place to stay .need to change their TV still using non LCD models! Breakfast quality was good I have stayed here earlier as well and have found consistency will recommend for budget accommodation
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