"Flexible n nice!"
We reach there before our check in time(5 hours earlier) but still they gave us one empty room for no cost until our room is free, that's so nice. The staffs are very helpful n flexible. I would definitely recommend it to my friend. After all this perfect for what you paid. All worth it!Genuine Expedia guest review
"Inexpensive friendly hotel near airport"
The staff, service, and friendliness of the hotel is very good, above average. It is an inexpensive hotel catering for business travellers. Small rooms but alright when in transit or if you have business to do near the airport or in the Northern part of Mumbai (Bombay) as it is very convenient for this. Food quality was very good and far better than […] most hotels of this level so that was a comforting surprise. Read moreGenuine Expedia guest review
"Caring hotel management and staff"
I booked the hotel for my parents who were arriving in Mumbai by a late night flight. I am very pleased at the care and particular attention the hotel provided in picking-up my parents at the airport and looking after their need during the stay until through onward journey to final destination. Would certainlythink of choosing them again when I need […] a transit stay near the airport. Read moreGenuine Hotels.com guest review
"Arrite for 1 night"
Food served was cold..Genuine Hotels.com guest review
I have not got the room as I booked through online. Room service & Food is goodGenuine Expedia guest review
"transit place only"
Nothing, but a residential apartment converted into a hotel, with no separate dining area or restaurant one is forced to eat in a small room, also the view around is disappointing.Genuine Expedia guest review
"Service a l'etage sympa et honnete."
L'acceuil a essaye de nous faire payer en plus lors de notre depart,on ne pense pas que se soit vraiment invonlontaire.donc ne soyez pas trop gentil mais plutôt sur de vous et ferme avec eux!Genuine Hotels.com guest review
"Beliggenhed tær på lufthavn"
Værelset var lille og fugtigt og luften meget dårlig.Genuine Hotels.com guest review
"Close to airport"
This guest did not leave a comment.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
03/11/14 Raju R Mumbai
Good place to stay .need to change their TV still using non LCD models! Breakfast quality was good I have stayed here earlier as well and have found consistency will recommend for budget accommodation
02/12/14 sharon j Leicester, United Kingdom
Ok first the welcome was good and took only 5 mins to be taken to my room. The room was really well decorated and really clean I stayed here a total of 9 nights before and after my Goa trip from uk the reason for so long in mumbai is i have very good freinds there . My room was cleaned everyday and although i didnt have breakfast i had tea outside at the front of the hotel and just watched the crazyness you only see in mumbai After a few days the staff were my freinds from management down to the door man always greeting me with a smile .The airport pick up was on time both ways . Ive been coming to mumbai now for 12yrs and stayed in 3* and 4* hotels and for me this was the best .I wont bother looking for other hotels ill just book this one My one and only regret that at the early hrs ( 4am) of booking out i was presented with a bill for my room .I booked with stayzilla and my room was payed in full if any money is owed then it is with them and not me i was very upset to leave on a sour note but i was never going to pay for something ive allready payed for, that said if reading this reveiw Thanks so much for looking after me and ill see you next year god willing Mr T Jordan (terry)
"Transit through Mumbai"
01/06/14 GoswamiVaibhav Hyderabad, India
Pros: 1. Its located very near to airport, exactly 3 kms away from domestic airport. Take an authorized pre paid taxi and look for address 7th golibar road, near Khar subway. 2. Complementary pick-up and drop facility from airport is available, its suggested to avail this facility if you are travelling to Mumbai for the first time. But you need to inform at hotel well before about exact time of arrival and get confirmed pickup. 3. Very easy and quick check-in, they kept my room ready and it was clean. 4. Local taxi / auto is easily available outside this hotel. 5. 24*7 security and staff at your service, very punctual for wake up calls. Cons: 1. Though staff is friendly, it needs some follow-up at times to get the things done. 2. If you are planning to catch up flight early morning or late nights better make sure vehicle for drop facility is ready 10-15 mins before you check-out. 3. Rooms are small and it would be comfortable max for 2 persons and a child. If you are frequent traveler and having fond of star hotels then please don't expect much, just make sure that you get what you booked. Overall, my stay was good and would rate it best for transit and budget hotel for 1 or 2 nights. I didn't try food here so cant comment about that.
"Value for Money"
01/03/14 SackyCool Delhi
Hotel is centrally located. Though rooms are small but clean and comfortable. Its a small hotel or one should say it a B&B arrangement, however value for money. The contemporary designed rooms are better then ethnic styled rooms. The hotel does not provides the hand towel hence carry one with you. They doesn't serve the buffet breakfast (as I think they don't have any sit in restaurant) instead serves it in your room one dish per person and does takes a lot of time for that. The staff is courteous and open to provide their suggestions which are quite helpful. If you are tight on budget then its a good choice.
"Total Waste of Money & Time & Energy..."
12/22/13 CoolestNapster Ludhiana, India
I Visited This Hotel with Couple of My Friends we stayed from 3 Dec to 4 Dec 2013. Here are Few Pro's & Con's that Might Help you All :- Pro's 1). Connectivity is good hardly 7-10 Mins walk away from Santa Cruz Railway Station. 2). Internet Wifi Speed is Really Good. 3). Room & washrooms are clean & good. 4). Hotel is on the main road. Con's 1). Backside of the hotel is Slum, we could see every time we open the window & area around is too shabby & backward. 2). I waited for 1-2 Hours for my breakfast to be served, (just one parantha). 3). Hotel management is not helpful at all, food too is costly inside & just adjoining buildings serve better & great food at less price tag. 4). Every order or request has to be repeated several times to be completed. 5). No one came to pick us up from the airport even though it is complimentary. 6). Torn pillow covers were there in the room. 7). Rooms are too small and congested. 8). Air conditioner automatically jumped to 24 degree when we set it to 17 degree & was making a terrible noise. 9). It is too costly for the facilities & things they offer for. 10). No one picked our luggage when we arrived to the hotel, security & waiters we just looking.
"We could not enjoy the stay"
12/06/13 opkaushik Ahmedabad, India
Our terrible experience started from Airport at midnight, about 00 hrs. At the airport we were made to wait for about one hour because pick up vehicle was engaged to drop another guest to hotel. Finally, we reached the hotel around 1.30 hrs. The attendant informed that alotted room on 3rd floor is not ready so our luggage was moved to a room on 2nd floor. This floor was under renovation and had strong smell of paint, very narrow galleries were dumped with misc.items making walking difficult with baggage or even otherwise. Room was too small, No place to keep luggage. cupboard was just about 2 ft wide. In such a small room a big CRT type TV was put making it impossible to move without touching furniture. When asked for wifi, we were told that wifi will not come in room. Room service was reasonable. Attendants were courteous. Breakfast was served in room, the room being congested, we were forced to sit on the bed and eat it. Morning, on asking for a drop at rly. stn. we were advised to hire auto rickshaw. On telling that as per your services mentioned on MakeMyTrip website ''pickup and drop to Rly Stn/Airport" is appended as complimentary, we were advised to ask MakeMyTrip for the same because as per management pickup and drop to rly stn is not to be provided. I informed the same to MakeMyTrip, they in turn requested us to wait for 10 minutes. I waited for about 15 minutes. Since my train departure was approaching so I took an auto rickshaw and moved to rly stn. I did get a call back from MakeMyTrip after I reached rly stn and trying to rush to board the train. So I told them not to worry as I was in time to catch the train. I did feel that MakeMyTrip officials were making sincere effort to help but could not succeed, may be due to paucity of time. Later, MakeMyTrip officials called me 3-4 times and offered to reimburse the auto rickshaw fare. In nut shell experience with MakeMyTrip excellent, with hotel terrible.
"Think again : But nice experience..."
I have booked Golden Swan Hotel for 3 days. But they have given their another hotel name : Hotel airlines saying the reason as hotel is full.. Positives : Nice Food Secure Clean rooms They do pickup and drop also.. Negatives : Small rooms, never felt like it is sta Overall stay, I have enjoyed.
"Management rules are unreasonable"
11/18/13 Swatitravelbug Mumbai (Bombay), India
This is such a disgrace for rejecting a confirm booking giving and excuse that Mumbai Locals cant checkin the Hotel. I and my fiance had to checkin in this hotel as we had a flight to take to kerala early in the morning. I booked through Go Ibibo.com and after calling and confirming my stay at the hotel with Ms Alpaya.. the hotel staff Mr Kuldeep says in the evening management say No to u, and only ur Fiance will be allowed. What logic does this make, and when asked I want to speak to manangemnt , Mr Kuldeep goes on hold, comes back on call n says Manager in a meeting and then he will leave for his day. So call tomorrow. Hotel shame on the name of Hospitality. Basic etiquette of calling your customer back is not there and website its mentioned 24hrs service. Manager is busy rushing home at 6pm. Last minute where am I going to book a hotel near Airport if these peple give such lame excuse after taking complete payment
"Superb Value For Money!"
11/13/13 wizard500 Hyderabad, India
Found the hotel on Google as mine was a last minute visit to Mumbai. I was flying in from Hyderabad,so didn't have the time to write to them etc.I called them, very efficient and prompt and also gave me a good deal. The rate included complimentary pick up and drop from the airport which actually sealed the deal for me as I was arriving in the city late in the evening. Very professionally run property for it being only 20 rooms.very neat and clean, we'll decorated rooms and yes I got complementary breakfast as we'll. would recommend this hotel to anyone who's looking for a great budget hotel in the city.
10/22/13 AnilSalian Pune
We had booked it through Cleartrip following the traveler reviews for our short stay in Mumbai last . The room that was first offered was a twin sharing room with beds of charpahi ! The look of the room was Indian so we assumed that it was meant for foreign tourists, honestly speaking were disappointed with the same and were about to cancel when the receptionist gave us one more option of another room on the ground floor. Must say the room was too good , with all the amenities and most important clean ! Post that no issues with the hotel, Its very easy to locate (thanks to the Google navigator :) ) the location is within the proximity and easy reach to Juhu beach, Bandra so we were happy. Service is slow, food is average but bit on the higher end. Overall a very good hotel to chose , but be particular about the room that you book or chose . I recommend strongly personally.
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