"Lack of services and poor condition"
The condition of the hotel and rooms are in disrepair. There was no maid service or cleaning of the rooms. There was limited food service by an outside vendor and no dinner service at the site. Pool chairs were broken.Genuine Expedia guest review
"Culebra bday trip"
Very bad experience. No hot water in the rooms. No access to food after 6 pm. Facility needs to be maintained. No blankets in the room. No tv service and maintenance couldn't help with anything. Worst experience of my life.Genuine Hotels.com guest review
Very nice pool garden area, rooms spacious and comfy, we were impressedGenuine Expedia guest review
Hotel need to be up keeped. Rooms needed painting and some maintainance. Toilet ran water all night. When I informed the front desk, I was informed, that a private company was responsible for it getting fixed. Lacked towels for the pool. Other than this the Island has many Beautiful beaches to visit and most locals are very friendly.Genuine Hotels.com guest review
"Too far from the beaches"
The resort is nice, but its very far from the beaches. Its good if you want to stay within the resort. The rooms are large and comfortable, but not very well maintained. There seems to be no cleaning done after checkout. The bathtub leaked and there were old hand towels in our room. The blankets looked like they had never been washed. The hotel charges […] a cleaning fee, so I'm not surprised that people who stay for a day or two don't get their rooms cleaned during the stay. Read moreGenuine Expedia guest review
"Not worth the money"
Great view. The room had many plugs, light, and water issues. The Internet was useless to even check email. The kitchen did not have any utensils, cups, plates, etc. There was no bath mat, hand towels, or wash clothes. The dinner restaurant was closed and under renovation. The store/breakfast place was not opened the first morning. The second morning […] it was open and the food was fine but the customer service was sub par and the prices high. Stray cats tried to steal your food as you ate outside. The bathrooms by the pool were nasty and when I complained the front desk said it was the job of another business to take care of it. I would not stay here again. Read moreGenuine Hotels.com guest review
"Really nice pool, a bit far from town"
The rooms could use some repairs and a coffee maker and cups, but they are clean and fairly large. It is a bit far from town, and the restaurant was closed, so you have to rent a cab or a car to get food. Looks like they are fixing the restaurant and mini mart, so the may be open soonGenuine Expedia guest review
"Taxi Transportation is not reliable."
For the price I think the hotel is ok, but its pretty far away from the turistic areas of Culebra and....if you dont go to there with a big group, the Taxi transportation is NOT reliable at all...we called several taxi's and none of them appeared...or were still sleeping at 9am...ended up having to call the car rental to pick us up and rented a golf […] cart instead (which is more than enough to go anywhere around the island if ur not in a big group). Read moreGenuine Hotels.com guest review
"Nice area, good view, but service poor"
It was great! The pool was good, however all the amenities were not available nor the personel yo provide you with quality service. If you go like me, i just wanted a place to stay the night that is the right place to go. If you are loooking for full 5 stars attention and service, unfortunately, they do not have that. Great, and beautiful place, not […] too expensive but poor service. Read moreGenuine Expedia guest review
"AWFUL, no blankets, no TV, dead & wounded animals"
If you like "rustic" accommodations, "camaraderie" with your neighbors, the thrill of driving obstacle courses littered with cars, boulders and potholes, and a basic "dog eat dog (chicken)" experience, then this is the place for you. Oh, and don't forget about the very welcoming Carlos! He doesn't get to the front desk much but you can find him chugging […] beers at the ferry landing with the young women who disembark. This place was truly an experience, and one I would recommend that NO ONE repeat! The ferry was delayed several hours and we arrived late on a Wednesday. Carlos did show up at the desk that night (we were prepaid, so he had to!) but the only room available had no working TV. We were tired so took it. He didn't mention that it had not been cleaned! There were "clean" sheets, but no blankets! Note: Blankets apparently are provided at the discretion of unit owners, and can be purchased in the (dirty) gift shop. But, think ahead, the shop is open only occasionally. An injured cat slept on the balcony furniture. We realized the next day why he slept there...Hundreds of roaming chickens, roosters with evil spurs, peacocks and hens, and dogs everywhere. We requested a clean room, and were assigned one LATE in the evening the next day. Carlos did tell us we would get a $100 credit, but never made good on that promise.We were offered NO help in moving our belongings up the steep hill to the netherworld up there. This is where the original resort concept of this c Read moreGenuine Expedia guest review
Staff were great. Room was spacious, clean, bed comfortable. Pools were awesome. We were ther 2 week October so very disappointed the pool bar was not open. Other than that were enjoyed our stay. Hotel restaurant was very good, but on,y open for dinner. Finding decent food on the island difficult. People on the island very friendly. Fare on the ferry […] from Fajardo was almost nothing. We enjoyed our stay. Read moreGenuine Hotels.com guest review
It was nice but the road to access the hotel was a mess. The facilities at the hotel were fineGenuine Hotels.com guest review
Well over price for no amenities. They have a pretty pool but if you came for the beach you will probably won't use. The room was very dirty and unkept. It smell and looked like it had not been cleaned for months. Literally there were piles of dirt, the sofa was very yellow and dingy. The Tvs did not work, their Wifi did not work, there was no water […] for a few hours ome day in the morning. They mowed the lawn very early in the morning having no consideration that some of us were on vacation and did not have to get up at 6:30 am. Very far from the beach, will need your transportation or pay a taxi. Overall very bad experience with this Sea Breeze. The gentleman at the reception desk was nice but useless if nothing is done about the problems. Read moreGenuine Hotels.com guest review
"Dissatisfied and dissapoint experience"
Dissatisfied and dissapoint experience with lack of good servicesGenuine Expedia guest review
"Sea Breeze is not a Hotel"
Sea Breeze Hotel- also know as Costa Bonita is not a Hotel. Sea Breeze is a privately own vacation apartments rental. They have two administration which cannot provide the service they offered online. When we got there they could not find our paid reservation. I was disappointed. We travel from far a way expecting hotel service. Towels were limited […] and in bad conditions. Also the bedding sheets and pillows. Coffee machine was broken. Limited toilet paper. Bathroom was dirty. Housekeeping service is available for extra charge. Read moreGenuine Expedia guest review
Great!Genuine Hotels.com guest review
"Laid back Culebra experience"
This hotel is characterized as "luxury" - and it is, by local standards. if you're looking for the kind of service you're used to in the States and for staff to jump at every beck and call, it won't happen here. But the staff are friendly and helpful and met every one of our requests with a smile. Okay, so there was only one key to our room, and housekeeping […] only came once during our week. But if we had left the key for them every day they would have cleaned every day. And when we needed clean towels and linens we stopped at the front desk and asked for them, and they gave us as many as we wanted. No, there were no utensils in the kitchen so we asked for some and they gave us what we asked for. In other words, you have to be proactive and not just sit around and complain about poor service and accommodations. This is Culebra - why would you want to be in a hotel where everyone is running at a NYC pace? We actually found it nice that no one was in our room unless we arranged for it - it felt private and like it was our experience to control as we wished. Plus the food was great, the drinks were great and often on the house and the pool was beautiful. The hotel is a bit off the beaten path, but it's a small island and with our rented jeep we got everywhere we wanted to go within 10-15 minutes. And, again, the hotel staff was so laid back we could park anyplace without a hassle. Read moreGenuine Hotels.com guest review
"More like a condo village than a resort."
As a first time visitor to Culebra, I was trying to make a safe choice by picking this "resort". While it has many of the amenities of a resort, it has very little of the service you'd expect booking a resort. But I don't want to be too harsh. I soon realized the service was on par with the rest of Culebra - not much. It's a beautiful place to visit […] if you are adventurous and self sufficient and just want to linger on the gorgeous beaches, snorkel, sail.. all of which we were able to do from our base at the Sea Breeze. A better description of this property is a village of condos on a hill overlooking the Honda Bay that has a pool with a swim-up bar. We got a suite high up on the hill with an amazing view. The stay was worth it just for the view. It's a 15 minute drive from town and you'll need a car or jeep. It was very quiet, almost abandoned when we visited Mon-Wed. But I understand it can get busy and noisy on the weekends, so I'm glad we missed that. There were some nice helpful staff, particularly the water sports folks who will rent you a kayak, snorkel, sunfish, paddle board. We had a surprisingly tasty meal, but the restaurant was like the breakfast room in a budget hotel. But if I were to visit again I'd try one of the villas in town. Read moreGenuine Expedia guest review
The holte had no clean towels in the room. terrible lazy staff. We could not stay, had to search other hotel last minute...Genuine Hotels.com guest review
"Worst than I expected"
The island is beautiful, the beaches are the most clean and beautiful I ever seen, but the experience at the hotel was terrible. The sevice was very bad, the restaurant was not prepare for the amount of people staying in. The surroundings of the hotel smell very awfull. I will never stay there again.Genuine Hotels.com guest review
"low value for the dollar"
The resort is not really run as a hotel but more as convenience for villa owners. Setting is beautiful but out of the way and would recommend renting a jeep to get around. Staff needs some major training as they just seem to mosey around with out any concern for peoples time. Culebra is a beautiful island but lacking in hotel options as I couldn't find […] a recommendation for a better lodging from the locals. Read moreGenuine Expedia guest review
"Good potential, but poorly managed"
Decent property, poor management & staff, I would recommend travelers stay at other accommodations on the islandGenuine Expedia guest review
"DON'T STAY HERE!!!"
you need a car!! Is far away and isolated. The restaurant is not open many hours. We stayed for 4 nights and they did not clean it once!! We wvwn had to go to front desk for toilet paper!!!Genuine Expedia guest review
"Be afraid, be very afraid!!"
What a dump!! The website is very misleading. The pool side bar & grills are seldom open, the restaurant only open occasionally. There is no beach, no activities and the employees show up when it suits them. My "suite" had no towels, the floor was so filthy that I had to wear flip flops or my feet would be black. Peeling plaster & paint in the room. […] I watched some of the employees working their tails off, while others completely ignored customers & their jobs. The hotel is very disorganized & the manager (Mundo) was certainly trying his best to keep people happy, but his job is virtually impossible with what he has to work with. If you want good service, Joshua is the man to go to. Simon in the store is very helpful, as is Giovani at the desk. Don't expect to eat there, if the chef shows up, they are usually out of things on the menu. The manager himself cooked a burger for me because the chef chose not to come to work. It was the best burger I have ever eaten. Don't expect to find any tour or activity info available, you're on your own! If you plan to only sit by the pool all day & eat vending machine food, this is your place. Even with all the villas full, I only saw about 10 visitors actually there for any length of time, they don't spend their time or money there because it's limited and boring. Unless you consider the Cuban man who was old enough to be my father proposition me & want to come to my villa with beer and drink exciting! To sum it up, Definitely not worth it Read moreGenuine Expedia guest review
"Sea Breeze has nice views"
Sea Breeze is in a beautiful location and has terrific large resort-style pools. The food at the restaurant was good. Our room had a few glitches (one of the two bathroom sinks was missing and the bathtub handle was detached from the faucet). The views out the window were great, and the staff was very helpful and friendly.Genuine Expedia guest review
"Sea Breeze Hotel Culebra PR"
It's a good hotel in the middle of a paradise. Recomend to rent a jeep to enjoy the island. The hotel have microwave and refri.Genuine Expedia guest review
"Total misrepresentation of accommodations."
I thought that the view was spectacular and the pool was nice. That was the only highlight of this "hotel". It is far away from the town and the road to get there is in shambles. Each trip in a taxi is $5.00 each way per person. The so called restaurant is not open for lunch. We had no AC in our room when we first got there. They later fixed it. We […] had no cable so that part of our room description was false. And the next morning we had no water in our room. no one did. There was no hotel personnel available. They did not arrive until 8 AM. And they could not even offer a cup of coffee during dinner which was terrible. I would never recommend this place. The staff was pleasant but overworked, the same people have a variety of jobs. No manager in sight. Too bad because the island is beautiful. Read moreGenuine Hotels.com guest review
"Jeep Rental required!"
No tv included (terrible if you are traveling with kids)...only one key per room, no place near to eat.... I would strongly recommend to rent a jeep (probably you will needed to get to your room too!) because its far from beaches and other Island amenities...unless you want to wait for a cab... This is a family business hotel and they still need to […] get their act together. But don't take me wrong, the place is pretty but still have room for improvement. Read moreGenuine Expedia guest review
Not a good choice, the hotel is close to Mosquito Bay and there are thousands of mosquitos in the rooms.Genuine Expedia guest review
"So easy to improve"
Garbage along access road gives bad first impression. We knew about financial difficulty maintaining this condo site (it is not a hotel) despite very low guest occupancy, so our expectations were not high. Property is lovely with outstanding pool. Foot-path access to Mosquito Bay would make it better. Our one BR unit had A+ view, bed, linen, air-conditioning, […] TV with movie channel and coffee machine (both given free to us). Hot water OK (after adjusting) also microwave and frig. Absent were utensils, plates, coffee mugs, bath-plug, etc. Plumbing leaked. Advise guests to bring a can-opener, cork-screw, salt cellar. We would not recommend without a rented car. Our concern that there would be extra charges was unfounded. "Paid in full" was correct, but normally extras are the TV, expensive hourly rental of kayaks or the one Sunfish. Read moreGenuine Hotels.com guest review
"Limpieza de hotel"
El hotel es espectacular pero no tiene buena limpieza ni en las habitaciones, ni las piscinas. Me quede asombrada porque en los cuartos no tienen televisores. El servicio al cliente es excelente y como dato curioso deben de abrir el restaurante ya que en la mayoria del tiempo esta cerrado.Genuine Hotels.com guest review
"Nice View with Poor Service"
07/28/14 Carlos L Manati, Puerto Rico
This hotel had a nice view and pool, but it needs improvements in the cleanning and maintenance area. I have problem with water in the bathroom when I ask to change room the say it is only room available also the AC doesn't work well.
"r and r"
07/25/14 papo55 puerto rico
more then we expected. we had villa 31 so we had a clear view to the ocean. rooms have a balcony so it is a nice place to have your coffee in the morning. our room had a microwave and a small fringe. the hotel has a very large pool with pool bar so there is plenty of space for all guess. there is also a restaurant and a small convenient store on site.
07/20/14 Mayra A Toa Alta Puerto Rico
Rooms well equipped and clean. Surroundings very clean. Very nice pool area. No action on week days. Rent a car!!! Stunning views. Overall experience: Nice...definitely, I would consider it for my next trip to Culebra.
"It can't be called an hotel!!"
07/13/14 Humberto C Mayaguez, Puerto Rico
By the begining, we received a welcome e-mail in which describes all the amenities of the "Hotel", among them a restaurant("Lobster House" with a water tank with fresh lobster). At our arrival, the lobby looks dirty, seems like an abandoned construction and so the check-in counter which looks like a maintenance porch with an air conditioning unit, boxes,dirt,etc. the front desk person seems to be a handyman and not a front desk operator. When we asked for the Lobster House restaurant, it was told by the person at the counter that is not in operation. The tank used for the "fresh" lobster was empty with garbage in the lobby area. My wife and I separated two rooms (due to our family number) and one that was in the first floor, did not has a door lock at the balcony. The bed clothes were dirty (footprint), there were no towel rack in the bathroom, the closed was dirty and the door does not function, the blower does not exists(only the blower base on the wall). The second room at the second level, shows the same bad cleaning, the refrigerator had rotten food inside it (but it was cold inside), the room smells to mold. When walking between the building, sewer odors were present and cockroaches were observed in the stairs during the night. Open electrical boxes for the air conditioning units exposed to the public outside the buildings. We were informed that a breakfast was served in the morning but with what we see, we prefer to go to the town area. Next day morning, we walk downstairs the main lobby to the pool area and found a cat eating cat dry food served at the floor ( I think it was the pest control). i described my stay with cynicism because I consider it as a fraud when you see the internet site and the confirmation e-mail describing the "amenities" of the supposed "Hotel". Our stay was in a weekday, with no controlled access, but by Thursday, it began to be operative for weekends only as told by the security persons at the main entrance. It seems to be an abandoned project with potential to be restored due to its view but at the moment, you stay at your own risk. We found better places in Culebra to stay, but we will not "bite the hook" again. Recommendation to owners: Prepare the buildings one-by-one to a hotel category. I am sure that people will be available to pay a little bit more for a "hotel service"; by the other way, please don't call it a hotel.
Beautiful view! Nice very seclusive location. We loved the pool and the rooms are well equipped with microwave, small refrigerator, and tv. They have a small shop that sells food until 5pm. The villas are on the very far end of the island. So, you need to rent a car or be willing to pay $5-7 each trip to town. It doesn't have a restaurant. The showr curtain was filthy, and it needs overall maintenance.
06/13/14 Isisnachelly_ San Juan, Puerto Rico
Before arriving to the hotel I was a little scared due to the bad reviews I've read but honestly I loved the place and had a great time here. I stayed in early May with my boyfriend as a romantic getaway, the hotel is a little far from the ferry but we rented a golf car and that was not a problem for us. The location is really nice and the view we had from our room was beautiful. The room was big and had a mini kitchen, the only problem was the shower that all the water came out and wet all the floor. But overall it was good and clean. The pool was big and with a good vibe. It looks like the hotel is going thru some renovations and I would love to go back because I'm pretty sure is going to be one of the best places to stay in Culebra. Can't wait to go back and explore more of the island.
06/12/14 Edwin_Almodovar Puerto Rico
First you have to understand that this is not a resort, nor a hotel. There are no hotels in Culebra, there are guest and beach houses, etc. You get it. When you arrive Culebra you have to adapt to the location. Remember, you are in paradise and folks live the live relaxed. Rooms are spacious, so was the bathroom. There is a mini fridge on the room. Views are spectacular! Certainly, this is not a top choice place to stay but it is decent. Good people, and facilities are ok. My only critique is that the folks in the bar are slow. By 9am you should've been ready to rock and roll. I asked for a virgin piña colada and couple of chocolate frapes and they didn't had the ingredients available. The manager had to go look for them. The beer I asked for was cold, and that calmed me down. When we arrived on Friday, pool was closed at 930 for maintenance, yes for regular maintenance, not an accident, scheduled maintenance. They need to work on that. The cafeteria is 10 out of 10. Simon is a great cook and entertainer. They do serve lunch, local food though, great! Be patient, food is cooked when you order, same during breakfast. So make your order, and enjoy the walk around the property. Take pictures and jump in the pool. In addition, we stayed on a weekend in which Cotto fought Martinez. The hotel promised us that they were going to show the fight; we were fooled. They appear like they were working on it and around 9:30-10pm after buying and consuming beer and drinks they said that they couldn't hook up the fight. We left and went to Happy Landing, right of the Airport and watch the fight.
06/10/14 Javier B
no romm service because we pay for a cheap offer if you want room cervice you need to pay extra the front desck guy he dosent care nothing you talk to him he keep working on the computer no hot water the first day the second day nothing of whater in a motel in puerto rico you get better service i wild neve be back or recomende this place cheq because they ere better plaices i fell like lose the money and ruind ma family vacation but everityng hapen just one time.
"It's not as bad as I had read"
06/09/14 Samrom Caguas, Puerto Rico
Let me first give you my impression of the concept. As I observed they are Villas which are privately owned and rented through Sea Breeze, which is why the reviews are so inconsistent. Upon arrival the Front desk attendant by no means allowed us to check-in early, even though the policy says you can register and use the facilities while your room is ready. The room was clean and everything was decent (2pillows, 1 sheet). We went on a weekday and knew the hotel restaurant wasn’t open so we brought some food and drinks in a cooler. Our room had a cooler, microwave and electric stove, so cooking is allowed, it all depends on the owner of your villa, not the hotel itself. There is a cafeteria on premises and serves from 7:00am - 6:00pm, decent food at an average price. The pool is nice with a swim up bar. About the bugs, we are in Puerto Rico, which is tropic/Caribbean, There will be bugs and mosquitos, bring some off or bug repellent. A must is to eat early if you’re eating out most restaurant kitchens close by 7:00-8:00pm.
"The place is beautiful but needs better administration1"
The only bad thing was too many anoying cats. The room service was terrible. The sofa bed was bad and we got only 1 extra pillow and no extra towels. Getting to the lobby and pool was ok but returning to the room was a long and steep uphill walk. The small diner had great food. Overall the hotel is beautiful but needs better administration.2014
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