All hotels in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults
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Paseo Triunfo de la República No. 339Ciudad JuarezCHIH32320Mexico, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 58 reviews)

  • Pool
    Great pool
  • Cleanliness
    Clean
  • Breakfast
    Tasty breakfast
  • Location
    Great location
  • Food
    Delicious food
  • Service
    Service is adequate
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1.0 / 5Poor
"horrible experience."
The general manager was horrible. I don't know how they r in business.
Genuine Hotels.com guest review
3 night business trip Jan 28, 2016
efrain
US
2.0 / 5Fair
The restaurant had great food. The service was fine. No issues. They were friendly. But the bed.... it was horrible. not staying there again. I need my sleep.
Genuine Hotels.com guest review
1 night trip with friends Jan 25, 2016
Ramon
US
1.0 / 5Poor
I checked out 5 minutes late and they charged me half of day. Not kool!
Genuine Hotels.com guest review
1 night trip Jan 22, 2016
Gustavo
US
4.0 / 5Excellent
Great breakfast, grocery store a 2 minute walk, felt safe.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2016
Petra
US
5.0 / 5Outstanding
"Confortable"
Estancia placentera
Genuine Hotels.com guest review
2 night family trip Dec 25, 2015
Jesus
US
4.0 / 5Excellent
"Friendly staff and very clean place."
The hotel was very clean, and full warm breakfast buffet was offered for less than one dollar extra. Food was delicious! Excellent customer service.
Genuine Hotels.com guest review
1 night family trip Oct 21, 2015
Rocio
US
4.0 / 5Excellent
"Clean place and deliscios breakfast"
Very good customer service, full warm breakfast included, and very clean!
Genuine Hotels.com guest review
1 night trip Oct 19, 2015
Rocio
US
4.0 / 5Excellent
Overall we had a good stay, you pay what you get for rooms were decent wifi sucked was extremely slow. Breakfast was good, great service at the restaurant and very good food. Calm neighborhood no problems at all.
Genuine Hotels.com guest review
4 night business trip Oct 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice"
Exelente place to stay near everything and very affordable their cab services is really cheap
Genuine Expedia guest review
Other trip Oct 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Best Hotel in Cd Juarez"
I had a wonderful stay at the Villa del Sol. The Service is Great and it is very safe with guards at the entrance 24hrs a day. It is located in the middle of a shopping center and at the Soriana Supermarket. The Hotel Restaurant is Delicous and Very Clean. I was Very Happy with my Stay Here. I Would Recommend it t a Friend.
Genuine Hotels.com guest review
3 night family trip Sep 12, 2015
Jose
US
3.0 / 5Good
"Lobby staff"
Lobby staff was very rude I have stayed here before and never have I had a problem until this stay there was a new girl and she was rude. I heard her saying the hotel was full and she was upset because she was busy and when I asked a question she was rude with her response she ignored a coupkebtuat was there as well.
Genuine Expedia guest review
Other trip Sep 9, 2015
A Traveler
US
4.0 / 5Excellent
"Good food, Very clean. Accommodating staff"
Confused about reservation, gave me room. Upper floor, outer portion. Show me to room, turned on air, thankfully, would not known what or how to turn on. People at pool, kids playing. Room needs to cool I go to the pool, get wet, sit,watch kids play. Only 5', it is cool, sit,watch kids play, go back to room. 6ish I go to restaurant. Feeling in mouth not all back [dental tourism]. Girl at register seats, gives menu. The waiter comes, so does girl. I point at soup, tortilla, she says “no no your teeth”[she remembers me]. I order rice/chicken soup. Waiter brings chips\green salsa. funny, can not eat, have tea yum, bring soup. Very good fresh parsley?chicken rice onion+? Plain soup much flavor. Waiter bring soft tortilla's, nice. Waiter\ receptionist friendly, accommodating. Morning, office, breakfast ticket, to breakfast. Gave ticket, ask for pancakes.”ticket for eggs/coffee”? to office, said was breakfast that comes with, I say no breakfast buffet. She ask where I book, other stuff,said I one person/night, not 2 people. Did not speak English well, was one there best at it. I say it will effect review. You need receipt, includes breakfast buffet. Speak of actions if hot cakes denied. Women came to restaurant, told me/waiter sorry I have buffet. I got pancakes, fruit and coffee. I ask for shuttle to airport, do not have one. Clinic has shuttle I call. No Shuttle, No Bar, ? with free breakfast issues. I come again, = staff accommodating, very clean, food very good
Genuine Hotels.com guest review
1 night business trip Aug 18, 2015
Paula
US
4.0 / 5Excellent
"is a nice hotel close to a lot shops food"
to me is a nice place very safe people kind shops all very close good food so is a good place to stay thanks viia del sol
Genuine Expedia guest review
Other trip Aug 19, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Affordable Hotel"
Nice Affordable Hotel
Genuine Hotels.com guest review
1 night business trip Jul 17, 2015
Raul
US
4.0 / 5Excellent
"Very nice hotel for the price"
Room ok . bufeet realy grate!!! And the pool exelent!!!! And very very secure!!!
Genuine Expedia guest review
Other trip Jun 9, 2015
Carlos
US
5.0 / 5Outstanding
"Very welcoming and family friendly!"
We were in Juarez for consulate business and originally at a different hotel with no amenities. We moved to Hotel Villa del Sol and we're very pleased with the friendliness of the staff, cleanliness of the hotel, the clean large pool, and awesome breakfast buffet!
Genuine Expedia guest review
Other trip May 22, 2015
Jessica
US
5.0 / 5Outstanding
"Very nice hotel !!!!"
Very nice hotel, staff is very friendly and always helpful,servers at the restaurant are very nice they are very welcoming.I would stay here again.
Genuine Hotels.com guest review
16 night business trip Apr 23, 2015
A Traveler
US
4.0 / 5Excellent
"need late check up"
Need late check up and one of the rooms didn't have air conditioner
Genuine Hotels.com guest review
1 night family trip May 2, 2015
Luisa
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Value for money!"
Pros: 1. value for money. 2. clean, safe. 3. Good sized room. Cons: 1. Hotel staff do not speak English. 2. Breakfast dos not cater enough for vegetarians. They used the same pan to cook vegetarian and meat omelettes. 3. Apparently the area where the hotel is located is very dangerous. Homicide and drugs being the main issue.
Genuine Expedia guest review
Other trip May 5, 2015
Zulfi
GB
5.0 / 5Outstanding
"hoduncan bcme away from home"
The staff was very friendly and helpful. The last trip was my second time. They treated me like family
Genuine Hotels.com guest review
5 night trip Nov 23, 2014
peter
CA

The following reviews were posted by hotel guests from other countries:

3.0 / 5Good
"mal servicio de hotels.com"
Hola con respecto al hotel bien pero con el servicio de la reservacion por parte de ustedes mal muy maltuve que esperar 3 horas en recepción para que me dieran la habitacion ya que ustedes no hicieron su trabajo yo tuve que llamarles a ustedes en 3 ocacionespara que enviaran la informacion y el pago al hotel hasta que lo enviaron me dieron las habitaciones. con esto quedo invitado a no hacer uso de su servicio de Hotels.com mal pero muy mal mejor dedicanse a otra cosa Informales.
Genuine Hotels.com guest review
2 night business trip Mar 16, 2016
alberto
MX
4.0 / 5Excellent
exellent good service
Genuine Hotels.com guest review
4 night business trip Feb 4, 2016
j carmen
US
4.0 / 5Excellent
Tuvimos que cambiar 3 veces de habitación, porque no era lo que se había reservado, además de que, el wi fi estaba pésimo
Genuine Hotels.com guest review
1 night business trip Jan 31, 2016
A Traveler
MX
4.0 / 5Excellent
"Muy bien por el precio"
Muy buen servicio. El jóven del estacionamiento súper amable. El desayuno excelente, delicioso.
Genuine Hotels.com guest review
2 night romance trip Jan 29, 2016
Adan
US
5.0 / 5Outstanding
"Falta la facturacion."
En general bien, solo un problema con la facturacion de la estadia. Como puedo realizar la factura????
Genuine Hotels.com guest review
4 night business trip Jan 15, 2016
carlos alfonso
MX
4.0 / 5Excellent
"Buen Hotel"
Esta muy bien ubicado y el buffet es muy bueno.. La limpieza muy buena!!
Genuine Hotels.com guest review
7 night business trip Dec 6, 2015
Patricia
US
2.0 / 5Fair
"es un hotel de segunda categoria"
tienen cuartos buenos y malos los cuartos del segundo piso estan pecimos la alfonbra esta demaciada sucia parece un hotel de 200,00 pesos
Genuine Hotels.com guest review
1 night family trip Dec 4, 2015
A Traveler
MX
4.0 / 5Excellent
"Muy bien"
una excelente noche desde la reservacion hasta la salida buffete desayuno incluido muy bueno
Genuine Expedia guest review
Other trip Dec 7, 2015
A Traveler
MX
4.0 / 5Excellent
"Muy buena estancia."
Excelente ubicacion. Muy limpio el hotel el desayuno fue bastante bueno. En general lo recomiendo
Genuine Expedia guest review
Other trip Nov 1, 2015
Antonio
MX
3.0 / 5Good
"Personal muy grosero"
El personal de este Hotel atienden de mala manera. El Desayuno prometido no era el esperado, Expedia me promete Dusayuno Bufet y el hotel me da un desayuno simple de cortesia
Genuine Expedia guest review
Other trip Oct 13, 2015
A Traveler
MX
5.0 / 5Outstanding
"excelente"
Muy bien atendido por las personas que me atendieron y muy tranquilo el lugar y seguro
Genuine Hotels.com guest review
2 night business trip Oct 1, 2015
Herculano
MX
4.0 / 5Excellent
"Bueno"
Todo en general estuvo bien , solo la recepcionista de la mañana es muy prepotente y le falta educación para decir las cosas cuando uno le pregunta.
Genuine Hotels.com guest review
4 night romance trip Sep 28, 2015
Pedro A.
US
4.0 / 5Excellent
"Average"
This hotel is useful for when you need to sleep in one night. This hotel is in my home city and we went there because our house was being under some major maintenance, I pick it up for my son to use the pool, which is clean, nice for kids, no complaint there. The staff wasn’t very helpful, the check in was supposed to be at 11:00 am, however at 12:30 no room was available, and I had to return one hour later. AC was very noisy, and the bed and pillows were on the hard side. All this being said, the price was very cheap, so you get what you pay.
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
A Traveler
MX
5.0 / 5Outstanding
Muy bien, gracias. Las instalaciones como el servicio muy buenos!!
Genuine Hotels.com guest review
Response by Hotel Villa del Sol
Gracias, esperamos seguir contando con su preferenia
2 night trip with friends Jul 31, 2015
Ramon F
MX
3.0 / 5Good
"Informacion de la reservacion falsa"
eramos 4 y el desayuno incluido aplicaba nadamas para 2 personas y no era buffete, solo ciertos alimentos, lo cual no decia en la pagina al momento de reservar, la informacion fue falsa
Genuine Hotels.com guest review
1 night family trip Jul 30, 2015
Norberto
MX
5.0 / 5Outstanding
"Satisfecha"
Estuve 9 días en este hotel y el personal tanto como mi cuarto estuvieron perfectos lo recomiendo al 100
Genuine Hotels.com guest review
Response by Hotel Villa del Sol
Gracias, esperamos seguir contando con su preferencia
6 night business trip Jul 9, 2015
Veronica
US
5.0 / 5Outstanding
"Hotel centrico, en avenida principal con alberca"
La estancia fue tranquila, comoda, la habitacion tenia cama matrimonial lo cual a mi gusto es pequeña para dos personas grandes
Genuine Expedia guest review
Response by Hotel Villa del Sol
Gracias, esperamos seguir contando con su preferencia
Other trip Jul 15, 2015
Gerardo
MX
4.0 / 5Excellent
Bien la estancia muy buena no mas el buffet.no se me hizo con muncha,variedad y el cable puros canales con programación vieja
Genuine Hotels.com guest review
Response by Hotel Villa del Sol
Gracias por sus comentarios, con respecto al buffet ya hemos hecho los cambios pertinentes, esperamos seguir contando con su preferencia
3 night business trip Jun 24, 2015
Gerardo
US
4.0 / 5Excellent
"Melapase exelente"
el hotel estabien elpersonal en jeneral as exelente
Genuine Hotels.com guest review
4 night family trip Jun 23, 2015
victor
MX
5.0 / 5Outstanding
"muy limpio, el personal muy amable"
el personal muy educado, las instalaciones en terminos generales estan bien, muy limpio el hotel, tienen personal de seguridad para el acceso al estacionamiento, el desayuno rico, en general esta excelente en relacion costo-servicio. ampliamente recomendado
Genuine Expedia guest review
Response by Hotel Villa del Sol
Gracias, esperamos seguir contando con su preferencia
Other trip Jun 26, 2015
Efren
MX
5.0 / 5Outstanding
"muy buena estancia"
Una excelente estancia con muy buen servicio del personal
Genuine Hotels.com guest review
3 night business trip May 28, 2015
Laura Dafne
MX
5.0 / 5Outstanding
"gracias"
bien todo muy amables
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
filiberto
US
5.0 / 5Outstanding
"excelente"
Excelente.
Genuine Hotels.com guest review
1 night business trip May 25, 2015
Sergio Alberto
MX
3.0 / 5Good
"mas o menos"
el area de la alberca esta muy bien, el desayuno bastante mal
Genuine Hotels.com guest review
1 night trip with friends May 24, 2015
fernando
MX
5.0 / 5Outstanding
Todo muy bien personal muy amable lo unico malo es q te incluye desayuno y no especifica cuando vas al restaurante te dicen q no tienes derecho al buffet solo continental y eso no lo dicen a la hora q adquieres la promocion sobre todo pq no tienen menu a la carta solo buffet y es obvio q se entiende q ese es el desayuno varias personas se qejaron d eso y nos hicieron pagar una diferencia
Genuine Expedia guest review
Other trip May 26, 2015
Guillermo
MX
5.0 / 5Outstanding
MUY BUEN HOTEL Y ECONOMICO Y MUY BUENOS DESAYUNOS
Genuine Expedia guest review
Other trip Apr 13, 2015
A Traveler
MX
5.0 / 5Outstanding
"estancia"
Siempre que vengo a juarez me hospedó en este hotel, buena ubicación, tranquilo, desayuno incluido para 2 personas. El único pero en esta estancia me dieron la agitación 155 pegada a las escaleras eran como las 7.39 am cuando empezaron a trabajar los de mantenimiento. Ya no dejaron dormir por tanto ruido. No se que estaban martillado, de ahí en más está exelente el hotek
Genuine Hotels.com guest review
1 night business trip Mar 15, 2015
JESUS IVAN
MX
5.0 / 5Outstanding
"Buena opción"
Buen hotel, muy buenas habitaciones, excelente buffet y céntrico
Genuine Expedia guest review
Other trip Jan 29, 2015
A Traveler
MX
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Apr 1, 2016
claudia
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
6 night family trip Mar 4, 2016
rosenda
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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