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Hotel Acqua Express, Medellin

3 stars
Carrera 35 No. 7-47 / 55, Medellin, Antioquia, 050021, Colombia, ‏‎800-491-6126
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Excellent4.0 / 5
  • Hotel is good, room is clean, furniture is vey basic but in good shape, a bit cramped but…Aug 23, 2015
  • Great place to stay...I would do it again.Aug 6, 2015
See all 62 Hotels.com reviews
From 107 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $39
  • Superior Double Room, 1 Double Bed
  • Classic Double Room, 1 Double Bed
  • Classic Twin Room, 2 Single Beds
  • Classic Double Room Single Use, 1 Double Bed
  • Superior Double Room Single Use, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 43 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 1 PM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

  • Self parking (limited) *

  • Discounted offsite parking

Offsite

  • Area shuttle within 150 meters *

Other information

  • Smoke-free property
  • Resort fee included

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Self parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs COP 15000 per night

Airport shuttle service is offered for an extra charge of COP 70000 per vehicle (one-way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in the lobby
Working away
  • Business center
  • Meeting rooms 2
  • Conference space size (feet) - 431
  • Conference space size (meters) - 40
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress
Things to enjoy
  • Individually decorated
Freshen up
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Hotel Acqua Express, Medellin’s small print

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Self parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs COP 15000 per night

Airport shuttle service is offered for an extra charge of COP 70000 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Acqua Express, Medellin

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