"Not what I booked."
Like others I had a switch pulled on me and got sent to their other place. The room I had was nothing like the room in the picture. And it is not a place for non-smokers; although the rooms are non-smoking, they all open on to a patio on which there is smoking, so if your windows are open it is unpleasant. I would never go there again.Genuine Expedia guest review
"B&B Eleven Rome"
Basically, you will like B&B Eleven Rome and B&B Eleven Star Rome (both run by the same proprietor) if you would consider staying in a youth hostel to save some bucks. The B&B Eleven Star Rome is pretty run down but the proprietor is friendly. There are two shared bathrooms (with toilet and shower) for all guest rooms and no individual air conditioning. […] Breakfast is included but minimal and not served (e.g. they put some juice in the fridge that you can take), so you will probably want to eat at some of the surrounding eateries. They insist on payment with cash (no credit cards) and do not provide real receipts. Overall, the place worked for me but will not work for everyone. Read moreGenuine Hotels.com guest review
"great hotel for overnight stay"
The hotel service was great, the room was clean and I did not have any problems. The air conditioner worked fine and the bathroom, which was shared, was also clean. It is easy to find and the neighborhood is safe. The only thing is that the hotel was a bit further away from termini than expected. If you are going to Rome to see Rome, then a more central […] location might be the better option for you. Read moreGenuine Hotels.com guest review
"Best of Roma at ElevenRome"
The hotel was such a great find on hotels.com. My three friends I booked our trip to Rome last minute and chose this hotel. The hotel was wonderful and Alessandro was very informative about the city of Rome and was also very accommodating to what we needed. The complementary breakfast in our room was perfect for a fast bite to eat and then run out to […] tour the city. The location of the hotel is very close to the Colosseum and the metro station. I recommend you to stay here highly!!! When I go back to Rome I will definitely be staying here again! Read moreGenuine Hotels.com guest review
"Good location, Terrible workers"
Just to preface, the name B&B here is a misnomer. It is not a B&B by any means. This is more of a glorified hostel than anything else. We were able to check in fine, one of the owners even showed us around the room and bathroom. Claimed that credit card machine wasn't working and only accepted cash. (BRING EXACT AMOUNT) He owed us 2 euros but also claimed […] he didn't have exact change to give us and that he would pay us back in the morning. He didn't. Also in one of the bathrooms was a washer, there wasn't any signs saying not to use the machine and when given the tour there was nothing mentioned about not using it. So when we used it to freshen up some clothes, the owner told us to remove our clothes and that it wasn't for guest use. Fine, whatever. Then we called when checking out, because no one was there to check us out, we asked about our 2 euros. The guy said he couldn't bring it to us because he had to be at his other hotel place. Then he said it was to pay for using the washer. I seriously doubt even if we didn't use the washer, he would pay us back. I believe the owners don't really care about people, it's just a business to them. I repeat, you do not matter, you're just money to them, and once they're paid, you're on your own. I digress. The neighborhood was a good location. I guess you get what you paid for. Just know what you're getting into before booking. Read moreGenuine Hotels.com guest review
"Old and outdated"
We had the same experience as one of the earlier reviews. We got to B&B Eleven Rome and were told that the person in our room had to stay longer because he lost his passport so the b&b host told us to go to a different room in a different building. We had to walk with our luggage for another 15 min (we had already walked 20 min and were tired). When […] we thought about it after the fact, we should not have to move. It should have been the host to move that other person who lost his passport to the other room. Not our problem. That was terrible service. Although he was nice enough to meet us at the first b&b to tell us the directions and the change to the 2nd b&b. Now we think it was just a lie, the story about the man with lost passeport. Secondly, the room in the 2nd b&b looked so old and outdated. Not like the room we had initially booked. The worst were the towels: they were NOT towels. They were like curtains!! We couldnt believe thats what we get to dry ourselves with. Would the host use those "curtains"?? It was rough, not even the "hairy" texture on normal towels, it was like table cloth or literally curtains and on top of it all, one of them had black stains. Even if its washed, it is a turn off for guests. Why should any host be cheap about towels? Its not even expensive or hard to get good decent towels. That was a terrible lazy mistake this b&b did. Breakfast is cheap. Not the usual b&b im used to. Deco and bed cover is ugly and old looking. Read moreGenuine Expedia guest review
IT is the worst hotel. i have lived in my life!!! it was a single room which made to a quality room!!! it is very small !!!!Genuine Hotels.com guest review
"Very basic and simple"
It was ok not more than this. Breakfast was bad and was only served after 9 am. Very very basic and for the same price you can get something better.Genuine Hotels.com guest review
Due to unforeseen circumstances we were unable to stay here after already booking a room for three nights. The staff was very friendly in helping us deal with our travel problems, and made our stay that much more enjoyable.Genuine Hotels.com guest review
Nice BnB, well situated close to the Collosseo with friendly staff and good Price/Service-Ration!Genuine Expedia guest review
"great stay in eleven rome and fabolous stay inRome"
This b&B have a great location near the metro and Colosseum , the room is clean and nice , the Staff is very friendly and help you everytime ....Very good ThanksGenuine Expedia guest review
"B&b molto economico,bello, pulito.Posizione ottima"
Mi sono recato per lavoro in questo b e b e devo dire di essere stato molto bene. Alessandro è davvero cortese e gentile e mi ha dato tutte le informazioni utili per la città. La camera era davvero spaziosa e bella, pulita e profumata.,il bagno anche era pulito. Per la colazione viene fornita in camera e poi bisogna cucinarsi con le apposite macchinette […] elettroniche caffè the latte ecc..., il tutto sufficiente e utile per iniziare la giornata. La fermata metro più vicina e solo a 3 minuti a piedi, la stazione termini a 10 a piedi e Colosseo uguale a soli 10 minuti a piedi. Ottima posizione proprio Tornerò sicuramente qui in questo b&b per vedere meglio la città e non mancherà occasione anche per rivedere alessandro. A presto Read moreGenuine Expedia guest review
"Buona sistemazione, ottimo prezzo, centrale"
Buona esperienza, pulito, con un ottimo rapporto tra qualità e prezzo. Buona la posizione,Genuine Expedia guest review
"Un mal servicio"
El hotel es en realidad un departamento de cuatro habitaciones. El único empleado hace todo y nada a la vez. Nunca está. Sólo cuando te recibe, pero hay que llamarle por teléfono. Es amable, pero limpia muy poco. Las regaderas son muy pequeñas, sólo hay dos. El desayuno continental es un pan y café que el empleado deja en la habitación todos los días. […] Los colchones de las camas están muy viejos y se sienten los resortes. No tiene aire acondicionado y hace mucho calor en las noches. El internet está incluido y funciona bien. La ubicación es buenísima, está muy cerca del Coliseo y de la estación de trenes. Hay estaciones de metro cerca y una fuente de agua potable en la esquina del departamento. Uno puede llenar sus botellas de agua para llevar todo el día sin necesidad de gastar en agua. Read moreGenuine Expedia guest review
"soggiorno piacevole , b&B semplice accogliente"
un vero b&b semplice , posizione vicina al colosseo e alla metro , il b&B pulito e accogliente lo staff veramente gentile che dire mi sono trovato bene lo consiglierei e ci ritornerei.Genuine Expedia guest review
It's not a hotel, it's a hostel!Genuine Hotels.com guest review
We spent four nights in Rome and enjoyed our stay very much. Location of this hotel is great, it is near everything and you can walk everywhere. There was also restaurants and grocery stores near by. Manzoni metro stop was also very near if you want to travel underground. We had a little problem with the check-in because there wasn't no one at the hotel […] so we had to call the owner. Breakfast wasn't that good, but all in all B&B was clean, nice and affordable hotel to spend our holiday. Read moreGenuine Hotels.com guest review
"Bardzo miła obsługa"
Bardzo, jedyny zarzut to brak porządnego śniadania.Genuine Hotels.com guest review
"Mi aspettavo di meglio. Non sono soddisfatto"
Bagno non in camera. Colazione ridicola. Caldo notevole e rumorosissima.Genuine Expedia guest review
Locatie van de B&B is goed. Vlakbij bus,tram, metro en trein. Verder is het geheel heel basic. Schoonmaak kan beter. Paar kleine kapotte dingen in de douches die mijns inziens op een simpele manier kunnen worden verholpen. Ontbijt stelt niks voor, 1 croissantje pp en soms droge toast. B&B valt niet op vanaf de straat. Bij de deurbel staat telefoonnummer […] wat je moet bellen. Read moreGenuine Hotels.com guest review
"Åk inte hit!"
Det värsta "hotellet" vi någonsin har bott på. Smutsigt rum, ingen ac, vart aldrig påfyllt med toapapper. Var tvungen att sova med fönstret öppet pga värmen då det ej fanns ac och pga att det var ej någon ventilation överhuvudtaget i rummet. Frukosten bestod av en varsin crossaint och två färdig rostade mackor med en varsin liten marmelad förpackning […] och 40cent att använda i kaffe automaten i hallen. Nej fy vilket hemskt b&b!! The worst 'hotel' we have ever stayed at. Dirty rooms, no ac, where never filled with toilet paper. Had to sleep with the window open because of the heat when there were no ac and because there was not any ventilation at all in the room. Breakfast consisted of a respective crossaint and two pre-toasted sandwiches with a respective small jam packaging and 40cent to use the coffee machine in the hall. Such a horrible b & b! Read moreGenuine Hotels.com guest review
"Et sted at sove"
Faktisk overnattede vi kun to nætter på dette hotel, da vi ved ankomst blev flyttet til Eleven Star (samme pris, samme ejer men dog lidt bedre end Eleven Rome. Eleven Star havde værelse med en god temperatur, når blæseren var tændt og der var køleskab til rådighed) og den første nat her (Eleven Rome) havde vi det meget varmt, da blæseren ikke fungerede […] optimalt.. Dog fik vi den byttet dagen efter.. Når det er sagt, var det en rar ejer og hvis man kun skal bruge en seng at sove i, er det fint til prisen! (Tag dog hellere et kig på Eleven Star først!) Read moreGenuine Hotels.com guest review
"Helt klart värt pengarna!"
Bra och trevligt område om man bortser från den extrema trafiken utanför på gatan. Nära till Metro, och trevlig promenad ner t centrum. 10 min att promenera t Coloseum. Personalen på B&B:t är jättetrevliga och hjälpsamma. Rummet var rymligt och sängkläder va fräsha. Delade toaletter som var i ok skick, men duchkabinen skulle behöva bytas ut. Frukosten […] var katastrof! En konserverad bagel, skorpa, marmelad o äcklig konserverad juice. Kaffe från kaffemaskin i foajen. Men det finns ett helt ok fik alldeled utanför dörren. En jättefin park lugger bara några kvarter bort, där finns ett jätteskönt café. Finns fin-fina pizzerior om du gå bort mot coloseum och går in på en av tvärgatorna precis innan du kommit fram. Finns både riktigt fina och lite dyrare pizza och även ett ställe med mkt billiga och goda pizzor, men med lite slappare service, typ slappa tonåringar som serverar pizza utan tomatsås!!! Helt klart värt ett besök. Jag kommer definitivt åka tillbaka till Elevenrome igen! Read moreGenuine Hotels.com guest review
"Bad smelling B&B"
The hostel seemed better in the description than it turned out to be in reality. The room was hot, without air conditioner/circulation so we had to sleep with the window open. The hostel is on the first floor so sleeping with the window open also meant that the noises from the street (it's a very busy street outside) made us sleep with earplugs every […] night. There was aslo a bad smell in the hostel (mould?) and the toilettes could be cleaned more often. The location is OK, very close to the Colusseum! Read moreGenuine Hotels.com guest review
Tog inte emot kortbetalning. Ingen personal på plats vare sig vid in- eller utcheckning - fick ringa ägaren och vänta en halvtimme vid bägge tillfällena. Enbart kallvatten i duschen avresedagen. Många sevärdheter inom gångavstånd. Nära centralstationen med förbindelse till flyget.Genuine Hotels.com guest review
Malgré un accueil tres sympathique, un emplacement tres bon (manzoni) nous avons globalement ete decus. Certes les prix pratiquessont tres abordables pour un hotel de centre Rome, mais cet etablissement n'est pas digne d'un hotel d'ailleurs c'est un b&b mais bon sans vouloir jouer les exigeants jamais satisfaits le minimum est indispensable : Pour se […] laver (douches communes) il faut tenir le levier pour que l'eau sorte du pommeau de douche. Ne rentrez pas apres minuit ou vous n'aurez pas d'eau chaude... De plus, le szvon mis a disposition n'est qu'un savon de lavabo. Le .lendemain, pour pouvoir tartiner votre pain de confiture ou nutella, vous n'aurez que vos doigts car pas de couverts. Meme pour ceux et celles qui ne souhaitent qu'un hotel bien placé a prix raisonnable je deconseil cet etablissement. Read moreGenuine Hotels.com guest review
The hotel was a short walking distance to the metro which was convinient when you went to see the main attractions in Rome, and it is easy to come from the airport to the hotel by using the train and metro. The external bathroom was clean and it was free often. The owner was very friendly and helpful. The Room was okay especially since we only used […] the hotel to store our luggage and sleep, but if you want to lie around in your room this might not be the hotel for you. Read moreGenuine Hotels.com guest review
酒店位于竞技场周边，有很多景区可以逛，但是也因为这个原因，晚上噪音比较大，附近还有一家很好吃的中餐馆和一个大型超市。酒店类似于家庭旅馆，不是真正的酒店，而且事先也没有通知房间内没有洗手间，所以厕所和浴室是公用的，五天的住宿，后两天不知道什么原因没有早餐了，只有第一天早上有咖啡，后来说设备出现问题了，不能煮热水，总体情况还算满意，服务人员可以将英语，也很耐心，如果对住宿没有太高要求，这里是不错的选择。Genuine Hotels.com guest review
Hotelli oli ihan ok, jos ei luksusta odota. Hyvin kelpasi kahdelle aikuiselle kun yöt vain siellä vietimme. Lapsiperheille en suosittele kun ei omaa vessaa eikä suihkua. Yleinen vessa ja suihku yleisellä käytävällä. Iso miinus aamupalasta, mitä en kehtaisi edes mainostaa! Tuovat aamupalan huoneeseen. Kahdelle hengelle vain yksi liru kahvia ja yksi mehu. […] Leipä olikin kuiva korppu. Ja aamupalaa ei jostain syystä edes tarjoiltu viimisenä aamuna. Mutta hyvin kelpaa nukkumapaikaksi! Metro löytyy läheltä! Read moreGenuine Hotels.com guest review
J'ai mis 2 partout mais d'un côté je ne peux pas trop savoir puisque, alors que j'avais réservé une chambre, nous nous sommes retrouvés avec ma femme dans un autre endroit qui faisait mi-hôtel pas déclaré, mi-appartement. Alessandro, qui semble être le boss, nous attendait devant l’hôtel pour nous expliquer que la salle de bain était hors service. Une […] histoire que nous n'avons pas trop cru... Résultat : la nouvelle chambre était basique, il n'y avait plus de petit déjeuner, la chambre était sale et ce nouvel endroit encore plus éloigné du centre et du Colisée!Une très mauvaise expérience. Dommage. I put 2 everywhere but I cannot know this hotel, whereas I reserved a room, my wife and me were in another place which made not declared semi-hotel, semi-apartment. Alessandro, which seems to be the boss, waited to us in front of the hotel to explain itself that the bathroom was broken. A history we didn't believe too much… Result: the new room was basic, no breakfast, the room was dirty and this new place even further away from the historic center and Colisée! A very bad experiment. Too bad. Read moreGenuine Hotels.com guest review
"Enjoyable to stay"
08/14/14 Halina O Toronto, Canada
I visited Rome on my was to the Italian Resort on Adriatic Sea and back, and I really like this place, and especially service provided by the host. It's a clean and comfy for completely affordable and reasonable price. Alessadro made this visit even more pleasant- he was very helpful , when meeting me at the airport, and explaining how to get to the entertainment places and landmarks of Rome, and gave me a hand when I got lost in a big city. I had a very nice sleep, and the TV is set up to give you programs in several languages (even Russian!), and Alessandro speaks French as well. I highly recommend this place.
06/20/14 Deborah N São Paulo, SP
I've been in Eleven Rome for 3 nights and it was perfecf. Nice bed, noiseproof window e excelent localization. The Merulana St. is about 1km from de Coliseum! The room has a closet, a table with two chairs, a tv and a ventilator. Everything is working and in good conditions. I only suggest to Alessandro to keep a refrigerator for guests and some metal forks and spoons. It helps a lot! Alessandro is an amazing host and make our time in Rome more interesting. He help us a lot after we make a 24hours flight, transfering us to the Eleven Rome, where the check out is earlier. I trully recomend!
"cozy, good price, smiling"
06/09/14 Yaniv G
It was a good cheap price, nice location, spacious, clean toilet and showers. Warm hospitality and pleasant to stay there. Good location - 15-20 minutes walk from Termini Rome, from the Coliseum and many other beauty of Rome.
"nice place in all respects"
04/30/14 zeynepcilek Adana, Turkey
Located are very good, via merulana is one of the central streets. It's near neither metro station nor coliseum. Also quite safety and clean. Because of workers are friendly, we were satisfied when we left here
"great service made me satisfied."
03/14/14 byeolhana Busan, South Korea
A staff was really nice. He helped my family a lot. The room and bathrooms were all clean.
"Worst 2 nights of a holiday EVER"
02/28/14 googlemaps Uk
I stayed at this "b&b" in July 2013...NEVER again! Having travelled around Europe for 2 months prior, staying in cheap hostels this was by far the most disgusting place we visited! Upon arrival we called "Alessandro" who arrived about 15 minutes late to tell us that there had been a "mix up" at the laundrette which meant our room would not be ready for another 2 hours as he still needed to make up the bed (how could this take 2 hours??) he suggested we leave our backpacks in the hall but when we refused and insisted that we leave them in our locked room, he had no choice but to let us in..where we discovered that the bed remained unmade from the previous guests and he clearly had just been too lazy to make the room up in time! The bathroom was horrific and the dirtiest place I have seen (especially for the price). The most awful part came on our 2nd night when we were awoken in the middle of the night by a group of men shouting in the street and ringing the b&b doorbell repeatedly. They gained access to the building and came into the b&b itself. They created a huge amount of noise and rummaged around in the "reception" desk and hall for about 45 minutes, slamming doors and shouting while other members of the group remained on the street yelling. The individuals then left and (presumably by accident) shut the door behind them so proceeded to scream and bang on the b&b door for an hour demanding to be let back in! IT WAS TERRIFYING!!!! Whether the intruders were guests I do not know, but the area is dodgy and I suspect they may have been "Alessandro" and his friends as a lot of time was spent going through drawers in the reception desk while making phone calls. They also stopped suddenly when we made a noise and crept around..THER was DEFINITELY SOMETHING SINISTER GOING ON! Needless to say, we found alternative accommodation for our final night in Rome. AVOID THIS PLACE AT ALL COSTS!! To stay here will ruin your trip, I cannot stress this enough!! I have never written a review in my life but felt I had to as this place deserves to be shut down, presumably thanks to the lazy crook of an owner Alessandro.
"The worst B&B I have ever had the misfortune to (not) stay at"
12/14/13 Catie413 London, United Kingdom
Me and my friend had booked and paid to stay at this B&B for 3 nights, but on arrival, we were told that a family had lost their passports and luggage so they were currently staying in our room until they managed to sort something out. Having seen another review on here with the same story, I have to wonder whether this is a scam. We were told to go and stay at a sister B&B called Eleven Star and the manager even told us that the room there was even better than the one we had booked. Ha! First of all, he didn't even have the courtesy to take us there himself; instead he just handed us a map and told us to find it ourselves. When I asked him to take us, he said couldn't as he only had a scooter. Well, how about a taxi then? But no, apparently this B&B was only 5 minutes away and very easy to find. Maybe for him, but as me and my friend were tourists who had never been in Rome and who also had luggage with us, it took us 20 minutes to finally hunt this place down. Needless to say, this other B&B was even worst than the original. As many people have already said in their reviews, DO NOT trust the pictures as they have all clearly been photoshopped. The rooms were dirty and dark, the breakfast consisted of a stale cellophane-wrapped croissant, the hairdryer was broken, the water in the small shower never heated up even after 10 minutes of waiting, the room service consisted of someone making up the bed but leaving us with the thinnest wet bath towels and an overflowing bin. There were also never any staff around, and on our last day as we checked out, we asked if we could leave our luggage with them and collect them later in the day as we had a late flight, and they said yes. I thought, finally they’re doing something right! However, when we came to collect our luggage, the staff were nowhere in sight and our bags were left in the reception, which another reviewer had already said was a two foot wide corridor. We didn’t even have to notify anyone; we simply walked over, picked it up and left. Anyone could have done the same thing, and it was just pure luck that no one had thought to steal anything. We booked through lastminute.com and saw that this B&B had a three star rating. I simply cannot understand how they ever managed that as I wouldn’t even give it two. In fact, I have been in two star B&B’s that were much cleaner and had better service. Avoid at all cost.
"good experience and holiday in rome"
11/18/13 stefan k Montreal, Canada
i went whit my boyfriend in this b&B for 5 nights , the b&B is so nice and clean , the staff is very friendly and gentleman, location is very good 5 minutes to colosseum and metro , you are very city center... the b&B is normal and beautiful price very cheap. for every problem there is the staff that help every guest. in the future if i came to rome probably i came here.
10/22/13 migotka2012 London, United Kingdom
When I arrive at the place it was locked and there was noone to answer the door. Finally, after some time the manager arrived. I have spent there 4 nights. The place is located very well, close to the tremini station (15min walk) and 10 min from Colosseum. However there was no breakfast nor morning refreshments although promised. Towels could be rented for €1 per towel. Terrible interiors. If you just want to sleep there then please book it however if you expect real BB then avoid.
10/05/13 steliosbouzou Chania Town, Greece
B&B without breakfast ( change of law he said :/) 2 small butter croisants from the second day and after.photos in here are fake. the room was dirty no sweep no scrub from the second day only sweep. bathrooms was cleared once every day and there was a mess after. so much noise from the road not good windows to stop the noise. warm water very rare. the owner was never there only a few minutes every morning. on the corners of the ceiling was spiders. 4 nights 300 euros for nothing. avoid this one!!! the only good was that's close to town nothing else.
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