"Very nice room"
Very pleased with all aspects of our stay. Not only that but the price was reasonable.Genuine Expedia guest review
"Terrible cell service"
If you have Verizon or AT&T, evidently this hotel is on the very end of coverage - bad news if you are trying to take care of business. Strange fluctuations in the electrical system - computer and phone would go on and off like the circuit was going out then going back on. The little area by the front desk which is supposed to have "essentials" - totally […] empty. The room was clean, but at breakfast there was a hand made sign saying "limit two beverages on any kind!" I will never stay here again. Read moreGenuine Hotels.com guest review
"Easy access to all of the Katy Mills"
Easy to get to this entire area on the outer edge Houston with very little traffic issues . A lot of good places to go out to eat and or just have a drink or 2 with friends.Genuine Expedia guest review
Very good!!!!!!!!!!!!!Genuine Hotels.com guest review
Great location, walking distance to anything you need great room ,breakfast and staff, will definitely stay againGenuine Hotels.com guest review
Easy access to hotel right off of I-10. Wal-Mart next door so if you forgot anything and the hotel doesn't have it you don't have to drive on the other side of town to get what you need. Good selection of restaurants within 1.5 miles. Will definitely stay at this hotel again.Genuine Expedia guest review
"Nice and close to the mall."
Quiet and clean. I stayed one night. There is no more to add .Genuine Expedia guest review
We stayed at this hotel mainly due to its location near the Katy Mills Mall and the price. Everything looked new and clean. Very quiet room and the A/C was exceptionally quiet for a hotel unit. The breakfast was good and everyone we dealt with was very pleasant.Genuine Expedia guest review
Gentleman at the front desk was very nice. I am sorry that I do not remember his name.Genuine Hotels.com guest review
"Weekend in Katy"
The AC in the first room they gave us did not work, but the room they transferred us to was very comfortable. The breakfast was very good.Genuine Expedia guest review
Most comfortable Beds!Genuine Hotels.com guest review
We had a nice room and enjoyed our stay. The only problems were the refrigerator did not cool and the next morning I had to throw out my food from dinner. Also, they did not replace breakfast items. We went to breakfast at 9:30 (which didn't end until 10:00) and there were no biscuits and about a scoop of eggs left. However, they never replaced these […] items so I had to get something else. After getting my juice and yogurt, I went to get milk for my cereal and they had already taken it away. We had to leave an go buy food since we really didn't get breakfast! Read moreGenuine Hotels.com guest review
"Fullfilled my every need for comfort!"
My husband and I were traveling to Katy to see family and stayed in the Comfort Suites and it truly lived up to their name. Cool, clean, and the beds were soooo fluffy it was like sleeping on a cloud. Thank you for such a wonderful stay. The breakfast was very good too. What a way to start the day.Genuine Hotels.com guest review
"A night in Katy"
My wife and I come to Katy every couple of months. This new hotel is perfect. iI like the cleanliness because it is new. I wish we had time to try the pool maybe next time. the hotel staff was very friendly and acomadating. in short it was a wonderful stay.Genuine Hotels.com guest review
"close to daughter's house"
Wish I had more time to enjoy the room. Was a late ck in and early departure.Genuine Hotels.com guest review
Very nice accommodations. The room has tall ceilings making it appear larger than most. Very clean...great breakfast...helpful staff. We travel to Katy at least once a month for business...this will be our new place to stay!Genuine Hotels.com guest review
"quiet and comfortable"
quiet comfort deep in the heart of KatyGenuine Hotels.com guest review
"My stay at Comfort Suites at Katy Mills"
Upon arriving at the hotel, we checked in, went into our room and used the restroom. After checking out our room we discovered we were right next to the breakfast area (which would be very noisey in the morning). We then requested a new room, which then "Ale" the girl behind the counter started giving us an attitude, and wanted us to pay for the room […] as we had already use the facilities and their maid service was gone for the day. We felt this was unbelievable and requested to see a manager, which he then voided out the charges and gave us a new room. We then proceeded to check into this room which was very nice and clean and right next to the pool area, which again would have been noisy but it rained most of the time we were there. We then asked several questions about different things concerning the hotel, but "Ale" always seemed to have an attitude with us. When we checked out I asked for a final bill for our stay and she replied that it was placed under our door. I explained that we "did not" receive a bill and she again told me that it was placed under our door. I have worked dealing with people for over 25 years and was very unhappy with her service. This will play a great part upon my next visit to Texas as to wether I stay at this hotel or not, as there are many hotels to choose from in Katy. I have family there that I visit frequently. Read moreGenuine Expedia guest review
"Nice hotel close to interstate"
Was looking for a decent room for a brief stay in Houston. Found much more.Genuine Expedia guest review
"Great accomodations in a good location"
Excellent & well-maintained hotel. Room was very comfortable. Everything was top-notch, and the staff was pleasant. The only thing I found lacking somewhat was the quality of the breakfast. But, it was busy and it was a Sunday morning. All in all, a great experience, and I would definitely stay here again.Genuine Hotels.com guest review
"Awesome Place to Stat"
1st rate all the way. From the moment I walked in till checkout. Awesome staff.Genuine Hotels.com guest review
"Cross country trip"
Stayed her after the u-haul trip from the underworld. Anywhere would have been good but this Comfort Suites was really nice. Had a separate couch sitting area for us to eat at and the hotel is only about 1 year old. King size bed was comfortable and breakfast was pretty good. Standard waffles, cinnamon rolls, juice etc....We arrived pretty late and […] the night shift staff was very pleasant. Lots of restaurants within walking distance from the hotel and a super Wal-Mart is within walking distance too. Easy to get on and off the interstate. Would stay here again if driving through this part of Texas. Read moreGenuine Expedia guest review
"Decent hotel, relatively new, near outlets."
Rented 2 rooms with queens and pullout sofa. Rooms were clean. Donna at checkin was very friendly. Hotel is only about a year old. Average breakfast. Overall, a good place to stay near Houston. Rate was 99 a night for 3 adults per room. Outlet stores nearby provided a good place for a morning run.Genuine Hotels.com guest review
Room was niceGenuine Hotels.com guest review
The hot breakfast was superb! The suite was gorgeous and very spacious. Loved our experience!Genuine Hotels.com guest review
Very comfy beds. Average breakfast. Friendly staff. We heard freeway noise was a problem but we did not notice it at all.Genuine Hotels.com guest review
We were very pleased at how clean the rooms were at this hotel. The staff was also extremely friendly and helpful.Genuine Hotels.com guest review
great hotel - were pleasantly surprised. Very clean, comfortable beds, niceGenuine Expedia guest review
"COULD HAVE BEEN QUITER"
OUR STAY WAS ON THE SECOND FLOOR BUT THE NOISE FROM THE THIRD FLOOR WAS TERRIBLE. THE FLOOR SQUEKED WHEN THE THIRD FLOOR OCCUPANT WALKED AROUND. MY WIFE AND I WERE ALSO SURPRISED AT HOW HARD THE MATTERAS WAS IN OUR BED. WE HAVE ALOT OF WEEKEND EXCURSIONS BUT HAVE NOT EXPERIECED THIS MUCH NOISE. MAYBE THE MISSED A STEP IN THE CONSTRUCTION OF THE BUI […] LDING. Read moreGenuine Hotels.com guest review
"worth staying at"
I have stayed there before and I tell everyone about our stay. Nice place to stay.Genuine Hotels.com guest review
"Very easy to find, and very comfortable."
Enjoyed our stay very much. Room was very clean and comfortable. Plenty of big towels, and great beds.Genuine Hotels.com guest review
Near freeway off ramp made it easy to get to and we didn't hear the traffic once we were in the room. Room was comfortable although the water pressure in the shower was very low. That was the first time I needed a washcloth to get the soap off, rather than put it on. Breakfast was above average for a free breakfast! We have booked the hotel again for […] a function we have in the future. Read moreGenuine Hotels.com guest review
"great location, friendly staff"
greatGenuine Hotels.com guest review
"close to work location"
Great stay, would recommend to anyone.Genuine Hotels.com guest review
Got a great deal on the room. Plenty of restaurants nearby. Would certainly stay there again.Genuine Hotels.com guest review
"an average hotel"
It is ok, nice and clean but nothing too special... probably should be at lower pricing pointGenuine Expedia guest review
Was an awesome hotel. We loved it. Will stay tjere again in 6 wks when we are back!!!! Breakfast was a nice surprise too. Had bacon and eggs!!Genuine Hotels.com guest review
Your tubs are , for some reason, extremely slippery. Rubber tub mats are available but not recommended by staff. Without one I don't see how anyone could not fall in the shower.Genuine Hotels.com guest review
"conveniently located to everything in Katy"
The breakfast food was horrible but the room and hotel was charming. The staff was friendly and helpful.Genuine Hotels.com guest review
The feel of the atmosphere in this hotel was incredible most pleasant hotel I have stayed in years. I have stayed in fancy over the top hotels in the past & this hotel was right beside them with the hospitality felt there and the SIZE of the rooms. Super clean, very helpful staff and a breakfast bar with nice variety. Will be staying there from now […] on everytime i'm in town. Read moreGenuine Hotels.com guest review
Nicely appointed But we were given a room above the lobby, directly across from the elevator. We decided it was only one night, so how bad could it be? BAD!! But not because of the lobby or elevators - the hotel is freeway close, very close - it's a lot like being on the onramp! My husband has 90o/o hearing loss and could hear the trucks all night! […] Maybe they were in a hurry to stock the Walmart that shares the parking lot. Would not stay here again even if rates were cut in half! Read moreGenuine Hotels.com guest review
The hotel was perfect. Clean, comfortable bed, and service was great.Genuine Hotels.com guest review
Top notch room for the money....Everything thing was great.....Genuine Expedia guest review
"Be Very Careful"
I pre-paid for my stay at hotel.com yet I checked in I needed to produce a credit card for "just in case". Without my knowledge they charged me $100. Upon discovering the charge I called them and am now working on their third story and have not gotten my money back yet.Genuine Hotels.com guest review
"Comfortable hotel for the price and great location"
The room is very spacious and the bed very comfortable with plenty of pillows. The bathroom was clean with plenty of towels. The large flat screen TV was enjoyable and the free WiFi was great. The complimentary breakfast is a typical continental breakfast consisting of cereal, toast, muffins, yogurt, coffee, juice, ect. The only bad experience was our […] son's vehicle was broken into while parked in the hotel parking lot. But, this can happen anywhere and the neighborhood is one of the better ones in the Katy area. The hotel is right next to Walmart and within walking distance to shopping and restaurants. Katy Mills Mall is only minutes away. Read moreGenuine Expedia guest review
"Great hotel and great location"
This hotel was in a great location. Katy Mills Mall is close by with a movie theater.Hotel is brand new. Staff was very friendly and helpful. Breakfast was free and very satisfying.Genuine Expedia guest review
"Good room for the price, bad Expedia experience."
Room was excellent, clean, lot of room. Bed was a bit too high for short legs, hard to climb into. Clerk at check in not so good, probably because he was new, this is a new hotel. He had my credit card and my drivers license for too long and was writing something on a piece of paper. I made him show me what he was writing, as someone who has had fraud […] committed after giving my card to someone, I was very uncomfortable. He was jotting down instructions from the computer. Also, I saw no reason to ask for a credit card even in case I had extra charges, as I checked in after 10 pm and was leaving at 6am, no way could I have any charges while I was sleeping. Read moreGenuine Expedia guest review
"Comfort Suites Katy Texas"
Hotel was less than a year old. Staff was excellent, Rooms were exceptionally clean and comfortable. Entire experience was excellent. Will certainlly stay at this hotel in the fudture.Genuine Expedia guest review
Only thing keeping the comfort of the room a 5 are those darn small pillows! Otherwise, this hotel is very nice and well kept as well as the staff being friendly. Haven't had to utilize any "pressing" needs of them as yet, which is a good thing. Their breakfast is ok, usual stuff but well-stocked and the hostess is attentive to keeping everything r […] unning. Read moreGenuine Hotels.com guest review
"3-4 Star Review"
This was a great hotel to stay at: clean, spacious rooms, decent breakfast. I was concerned with the location right on the highway but we couldn't hear the traffic from our rooms. The only issue was the computers were down when we first arrived, so we had to wait a long time.Genuine Hotels.com guest review
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