"great location, friendly staff"
greatGenuine Hotels.com guest review
"close to work location"
Great stay, would recommend to anyone.Genuine Hotels.com guest review
Got a great deal on the room. Plenty of restaurants nearby. Would certainly stay there again.Genuine Hotels.com guest review
"an average hotel"
It is ok, nice and clean but nothing too special... probably should be at lower pricing pointGenuine Expedia guest review
Was an awesome hotel. We loved it. Will stay tjere again in 6 wks when we are back!!!! Breakfast was a nice surprise too. Had bacon and eggs!!Genuine Hotels.com guest review
Your tubs are , for some reason, extremely slippery. Rubber tub mats are available but not recommended by staff. Without one I don't see how anyone could not fall in the shower.Genuine Hotels.com guest review
"conveniently located to everything in Katy"
The breakfast food was horrible but the room and hotel was charming. The staff was friendly and helpful.Genuine Hotels.com guest review
The feel of the atmosphere in this hotel was incredible most pleasant hotel I have stayed in years. I have stayed in fancy over the top hotels in the past & this hotel was right beside them with the hospitality felt there and the SIZE of the rooms. Super clean, very helpful staff and a breakfast bar with nice variety. Will be staying there from now […] on everytime i'm in town. Read moreGenuine Hotels.com guest review
Nicely appointed But we were given a room above the lobby, directly across from the elevator. We decided it was only one night, so how bad could it be? BAD!! But not because of the lobby or elevators - the hotel is freeway close, very close - it's a lot like being on the onramp! My husband has 90o/o hearing loss and could hear the trucks all night! […] Maybe they were in a hurry to stock the Walmart that shares the parking lot. Would not stay here again even if rates were cut in half! Read moreGenuine Hotels.com guest review
The hotel was perfect. Clean, comfortable bed, and service was great.Genuine Hotels.com guest review
Top notch room for the money....Everything thing was great.....Genuine Expedia guest review
"Be Very Careful"
I pre-paid for my stay at hotel.com yet I checked in I needed to produce a credit card for "just in case". Without my knowledge they charged me $100. Upon discovering the charge I called them and am now working on their third story and have not gotten my money back yet.Genuine Hotels.com guest review
"Comfortable hotel for the price and great location"
The room is very spacious and the bed very comfortable with plenty of pillows. The bathroom was clean with plenty of towels. The large flat screen TV was enjoyable and the free WiFi was great. The complimentary breakfast is a typical continental breakfast consisting of cereal, toast, muffins, yogurt, coffee, juice, ect. The only bad experience was our […] son's vehicle was broken into while parked in the hotel parking lot. But, this can happen anywhere and the neighborhood is one of the better ones in the Katy area. The hotel is right next to Walmart and within walking distance to shopping and restaurants. Katy Mills Mall is only minutes away. Read moreGenuine Expedia guest review
"Great hotel and great location"
This hotel was in a great location. Katy Mills Mall is close by with a movie theater.Hotel is brand new. Staff was very friendly and helpful. Breakfast was free and very satisfying.Genuine Expedia guest review
"Good room for the price, bad Expedia experience."
Room was excellent, clean, lot of room. Bed was a bit too high for short legs, hard to climb into. Clerk at check in not so good, probably because he was new, this is a new hotel. He had my credit card and my drivers license for too long and was writing something on a piece of paper. I made him show me what he was writing, as someone who has had fraud […] committed after giving my card to someone, I was very uncomfortable. He was jotting down instructions from the computer. Also, I saw no reason to ask for a credit card even in case I had extra charges, as I checked in after 10 pm and was leaving at 6am, no way could I have any charges while I was sleeping. Read moreGenuine Expedia guest review
"Comfort Suites Katy Texas"
Hotel was less than a year old. Staff was excellent, Rooms were exceptionally clean and comfortable. Entire experience was excellent. Will certainlly stay at this hotel in the fudture.Genuine Expedia guest review
Only thing keeping the comfort of the room a 5 are those darn small pillows! Otherwise, this hotel is very nice and well kept as well as the staff being friendly. Haven't had to utilize any "pressing" needs of them as yet, which is a good thing. Their breakfast is ok, usual stuff but well-stocked and the hostess is attentive to keeping everything r […] unning. Read moreGenuine Hotels.com guest review
"3-4 Star Review"
This was a great hotel to stay at: clean, spacious rooms, decent breakfast. I was concerned with the location right on the highway but we couldn't hear the traffic from our rooms. The only issue was the computers were down when we first arrived, so we had to wait a long time.Genuine Hotels.com guest review
Great hotel. Close to everything I needed. Right off the freeway and easy to find.Genuine Expedia guest review
very impressed with the friendliness of the staff and the cleanliness of the property. will certainly stay again.Genuine Hotels.com guest review
"Great hotel for a family"
Large room for four. Very comfortable. Somewhat strong aroma of air freshener for my asthmatic daughter, but not objectionable for my wife and myself. Nice, large breakfast area with many tables and a wonderful breakfast.Genuine Expedia guest review
Great bedsGenuine Hotels.com guest review
"walking distance to shopping/mall"
I found the location very convenient and close to food and shopping. The service was great and the breakfast is wonderful. The night desk person wasn't as friendly as I would have liked, but the rest of the staff was helpful and friendly. I would definitely stay there again.Genuine Hotels.com guest review
Excellent hotel! I would stay here again. Brand new rooms and the breakfast is more like a bufffet! Great location right of the freeway too.Genuine Expedia guest review
My family and I enjoyed our stay. We will probably stay there again.Genuine Hotels.com guest review
nice clean place to stay. breakfast was real good. was close to mall and lots of food places. we were ther for a karata tourniment and we were close to everthing including he tourniment site. will use this hotle next year if we go backGenuine Expedia guest review
Its rare for me to say a perfect stay...but the staff was very helpful. The beds were amazingly comfortable. The internet was quick. The location is situated directly at the corner of the interstate so easy to find. Perfect stay!Genuine Hotels.com guest review
"Obviously very new"
Staff was very helpful and the hotel was pristine.Genuine Hotels.com guest review
Good for overnight stay but Breakfast leaves lot to desire....Genuine Hotels.com guest review
"Clean and new hotel"
Close to Katy Mills Mall, restaurants and I-10. Easy to find and get around in Katy, TX area.Genuine Expedia guest review
"Nice, cost effective hotel for travellers"
Nice, clean and very new hotel. Staff was generally very helpful and courteous with the exception of one staff member. I would have no hesitation staying at this hotel againGenuine Expedia guest review
"READ AND SLEEP"
I like it because I can stay up on the couch and read while my husband goes to sleep.Genuine Expedia guest review
"Overall Great stay!"
I enjoyed my stay at the hotel. The staff was friendly and the hotel/room were very clean. I would come back again.Genuine Expedia guest review
The room was very modern and clean. The breakfast area was very pretty, clean, and well-stocked. The food was satisfactory and we had a choice of three types of coffee. The staff was helpful and friendly.Genuine Hotels.com guest review
"Great price and Great hotel."
We stayed at this hotel for a wedding we attended and couldn't have been happier with the experience. I was very pleased with the customer service that we received. Everyone we came into contact with was very pleasant and friendly. The room was clean and nice decor and the bed was comfortable. Will definitely be back to this hotel.Genuine Expedia guest review
"Bad Bad Attitude to managment department"
it was horrible manager act liked he owned the place and didnt care with any concerns wereGenuine Hotels.com guest review
"Excellent hotel and personnel staff!"
I was disappointed in the Expedia reservation services. Expedia was highly recommended by a friend and her family. Expedia is the service they use for all trips and they travel at least six times per year. The "catch" (difference) here is they do not have handicapped requirements. Upon receiving the reservations, I contacted the hotel to reconfirm, […] the handicapped status. They instructed me to contact Expedia and have Expedia contact the hotel (for they could not confirm with me because I went through Expedia) which I did and was reassured by Expedia that everything was confirmed as requested. When I arrived the hotel did not have a walk in shower room available for me. Due to an error in the directions/instructions, I had spent one hour driving around and looking for the hotel on the right side of the Interstate Highway. By the time I located and inquired at the hotel on the left side of the highway, (not observed from the interstate but on a frontage type road) I was so exhausted and distraught, that I had to accept the room without a walk in shower. The hotel night personnel, Allen, could see how distraught I was and did everything he could to accommodate me (without having access to a room with the walk in shower). His kindness and concern was beyond my expectations and greatly appreciated! His demeanor made a "nightmarish" evening tolerable. He was a real gem! Merci beaucoup! Read moreGenuine Expedia guest review
"High Quality Comfort"
The room was great and extremely comfortableGenuine Hotels.com guest review
Hotel was very comfortable, clean and quiet. We were there to help our daughter move to the Cinco Ranch area and the hotel was in a good location. We were able to access the hotel easily from many different locations.Genuine Hotels.com guest review
"New, Clean, Comfortable"
Very clean. Staff was friendly enough. Couldn't get tv to work in workout area. I would recommend this hotel and also stay there again.Genuine Expedia guest review
"right next to katy mills mall"
very pleasant-comfortable bed, with lots of pillows.Genuine Hotels.com guest review
The hotel was very clean and the workers spoke ENGLISH!The vending machine that held the drinks was a little expensive $2.00 for a 16oz coke. Breakfast was delicious!Genuine Hotels.com guest review
"Comfortable Enough for Four"
We had to travel to Katy, Tx for a funeral and were not looking forward to the visit. The hotel was comfortable, the breakfast was plentiful (but get there before they close at 9:30 and take yogurt to your room refrigerator!) and we weren't TOO crowded in a room with two beds and a sofa bed. We had the fitness room to ourselves each morning (weekdays) […] but the TV remote control was kept somewhere OTHER than the fitness room. Read moreGenuine Expedia guest review
"Close to Shopping and Restaurants"
Hotel was very clean and looked new. Spacious room and extremely comfortable beds. Hot breakfast was great and well stocked. The staff was very friendly and helpful. Stayed two nights and I would definitely stay here again.Genuine Hotels.com guest review
"One bad apple spoils the bunch"
The hotel was average. We are very particular, and leave the do not disturb sign on the door until we are checking out. We sanitize all surfaces when we check in, and do not want cross contamination from housekeeping's tools. We were pleased until the last night of the stay, when we called the front desk to ask for fresh towels. The lady at the front […] desk was rude to my wife, and scolded her because we left the used towels out in the hall that morning. Apparently we should have known the rules. Everyone else we encountered at the hotel was very friendly and professional. Read moreGenuine Expedia guest review
Very Nice and clean rooms , and Very helpfull staff. Good pizzahut and chineese nearby. If you are young and with friends, go to parkway midnight rodeo for drinks and linedancing. Great fun:-)Genuine Hotels.com guest review
"Nice place to stay"
Nice place to stay. I would have liked cooler bedding. We had to run the air conditioning on high to be able to sleep with the heavy bedding provided. The room was comfortable and nice decor. Breakfast was good.Genuine Expedia guest review
"Impressive Room and Service"
I loved this place and the staff was professional and courteous. I will stay here again!Genuine Hotels.com guest review
"Great, Clean Place to Stay!!!"
This was our first time to stay at a Comfort Inn. We were extremely surprised and pleased with the appearance, the cleanliness, the comfortable bed and the complimentary breakfast. The Hotels.com representative assurred me this was a clean place to stay and well worth it for the price we were given. I will not hesitate to continue to use Hotels.com, […] but to stay at another Comfort Inn. Read moreGenuine Hotels.com guest review
"New and Clean!"
This hotel is new and the layout of the room is great! It was super clean and we'll stay there again as long as they keep up the good work. Note: Trying to get to it is a little tricky. But you can't miss it if you see Walmart and Katy Mills Mall, you're there.Genuine Expedia guest review
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