All hotels in Katy, Texas, United States of America
1 room, 2 adults
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25115 Katy Fwy, Katy, TX, 77494, United States of America, ‏‎855-239-9228
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4.6 / 5Outstanding

Score breakdown (from 379 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.5
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.5
2.0 / 5Fair
"Roadtrip overnite stop"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Good location, but not sure worse bed for comfort ever experienced.
Genuine Expedia guest review
Other trip Oct 20, 2014
Frank
US
5.0 / 5Outstanding
"wonderful experience."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice accomodations. As this property is rather new, only 2 years old. It is very clean, good breakfast, and cordial, helpful managers.
Genuine Hotels.com guest review
2 night romance trip Oct 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Fall trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was one night, it met our needs and we were very happy. The only advice would be to have a more comfortable matress for the sleeper sofa.
Genuine Hotels.com guest review
1 night family trip Oct 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location! Great staff! This was one of the best stays in a hotel that I have ever experienced! The staff, Travis, was so accommodating with information for the area ! Restaurants,shopping,etc.
Genuine Expedia guest review
Other trip Oct 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Like home away from home"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the time I walked into your hotel, I was impressed with your staff. I spent 10 days there while my mother was seriously ill in the hospital. The desk clerk, Trevor, made sure to ask for the best rate possible for me, as I was unsure about my length of stay. The desk clerks usually asked how my mom was doing when I came and went. They were very considerate of my needs and prompt with any requests. The housekeeping staff was excellent! The breakfast bar was a great start to the day. The rooms were beautifully decorated and the beds were comfortable. I can't say enough about the wonderful staff at this hotel. It's not the first time I've used it. My college aged daughter stayed there 2 years ago for a short stay and was very satisfied as well. I live in the Chicago suburbs and my mom is in assisted living in Katy. I will be using this Comfort Suites as my home away from home when I visit her several times a year.
Genuine Expedia guest review
Other trip Oct 16, 2014
Leslie
US
3.0 / 5Good
"Poor Service Straight from the Top"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We needed an extra blanket and were told that the desk clerk only had access to TWO blankets per night and they were already taken -- all the rest were locked up. So because I insisted, the clerk called the OWNER/manager of the hotel (it was 11 pm) and she would not even talk to me. Said too bad -- no blanket. The next morning, we asked for one hour later checkout (checkout is an early 11 am) and we were told no, and no exceptions, as their maid service must leave early. Too bad again. Very poor service - clearly flowing from a penny-pinching owner. On a positive note, Trevor, that night clerk, did his best to negotiate the blanket and was quite apologetic.
Genuine Hotels.com guest review
1 night family trip Oct 12, 2014
Lisa
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel like new clean I really like it Plz go and stay there
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
4.0 / 5Excellent
"Great Place For The Money"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My wife had a medical appointment in the Galleria. All of the hotels down in that area were either sold out or ridiculously pricey. This location, while not exactly close to her appointment, was close enough. We got to the hotel late in the evening and didn't really inspect any of the amenities; however, the room was clean and very comfortable. Judging from the parking lot, the hotel was pretty full, but our room was very quiet. I'm a light sleeper and have trouble sleeping at many places where the sound bleeds in through the walls. That wasn't the case here. The breakfast wasn't all that great, but it's free so it's hard to complain. All and all it was a decent stay and I wouldn't hesitate to stay here again if the situation called for it.
Genuine Hotels.com guest review
1 night business trip Oct 7, 2014
Steve
US
5.0 / 5Outstanding
"Easy to find, nice area, close to good dining."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
A very comfortable, spacious room. The only mnor thing was it was directly across from the ice machine and elevator, and on a busy nght could have been more of a problem. A vry good breakfast selection, and friendly service.
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
Mary
US
4.0 / 5Excellent
"Definitely worth it"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was much larger than I expected, the location was right off 10 and easy to find, breakfast was perfect for my needs and the front desk staff was friendly and helpful. Will stay again for sure.
Genuine Hotels.com guest review
1 night business trip Sep 22, 2014
PrincessLeia
US
5.0 / 5Outstanding
"Better than expected"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the size of the room.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Cruz
US
5.0 / 5Outstanding
"Nice clean hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean hotel, friendly staff and comfortable beds. I would definitely stay there again.
Genuine Expedia guest review
Other trip Sep 23, 2014
Kathy
US
3.0 / 5Good
"good hotel. questionable security"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the room was very nice and clean. the hotel staff was very helpful and polite. the only problem was that the front door was occupied by a group of 5-10 men sitting on coolers, drinking and smoking. i understand they were oilfield workers on a weekend off. they were not friendly and were quite intimidating. i am really glad my fiance was with me. i was nervous going in and leaving the hotel that evening.
Genuine Hotels.com guest review
1 night trip Sep 12, 2014
A Traveler
US
4.0 / 5Excellent
"Great quicky find"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Only stopped for the night. Didn't have time to enjoy all ammenities. Walmart right around the corner. But room was great. Beds were comfy. And really nice interiors. Breakfast was just okay. Service was good.
Genuine Hotels.com guest review
1 night trip Sep 10, 2014
Carolyn
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great and clean. Hot breakfast was great!
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"Katy Visit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We were greeted upon arriving at the hotel. We checked in and went to our hotel room. We were very pleased with the cleanliness and comfort of the room. Housekeeping did a great job. The only down side of our stay was the pool, spa and pool area. Online you see the pool area with outdoor furniture and looks very inviting. NOT! One table w and umbrella, two lounge chairs and four plastic chairs. The pool and spa was never cleaned and skimmed. There was leaves, bugs and whatever floating around. Dirt on the bottom of the spa. Mold and mildew on the sides of the pool and spa. It was almost 100 degrees and would have loved to enjoy the pool area more than I did. If they fix these problems, I would stay there again.
Genuine Expedia guest review
Other trip Sep 8, 2014
Maria
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Nice clean and friendly staff.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel especially for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel exceeded my expectations. We did lots of shopping as we where less then 10mins from any shopping we wanted to do. Of course Katy Mills Mall was 2mins away. The hotel looks brand new, like it had never been used. No complaints at all. If I ever had to stay in the area I would choose this hotel again.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Dusten Harrison
US
2.0 / 5Fair
"Dis-Comfort Suite"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
This was a very disappointing stay. I slept poorly being stuck next to a noisy elevator. I found the staff strictly business and unfriendly in general. The water pressure was like taking a shower in a sprinkler and the toilet flushed poorly. The beds are too high for someone with average height to sit on comfortably. The work-out room is a joke. Finally the place looks and feels like being in a barracks. I recommend spending the extra 40-50 dollars and going to a higher class hotel unless you are not bothered by the averageness of all of this discomfort.
Genuine Hotels.com guest review
1 night business trip Aug 11, 2014
steve
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome hotel would stay again every time I visit Katy..
Genuine Hotels.com guest review
1 night business trip Aug 17, 2014
Anna
US
5.0 / 5Outstanding
"Pleasantly nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I came to Katie to see my brother off to South Korea. We stayed here one night and it was absolutely perfect. The bed was super comfortable very clean and it had everything that you needed in the room. The service was very very polite they were very knowledgeable about their hotel,the rooms, andthe breakfast was also Great! We plan on staying here again the next time we come to Katy!
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
room was very clean and comfortable
Genuine Hotels.com guest review
1 night family trip Aug 2, 2014
Jim
US
4.0 / 5Excellent
"Will charge $100 USD up-front for incidentals"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The overall experience was fine. The only issue was a mandatory charge upfront for incidentals for $100.00. We overheard a female guest complaining to the receptionist about charges on her card for over $250.00. The receptionist responded that the debit would be refunded to her account in 3–5 business days.
Genuine Expedia guest review
Other trip Aug 4, 2014
Raul
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Overall it was a very nice stay. We were disappointed that the jacuzzi was broken and there were no signs stating that fact, when you opened the box to turn it on the knob was missing. On a brighter note breakfast was very good.
Genuine Hotels.com guest review
1 night trip Jul 31, 2014
Cathy
US
5.0 / 5Outstanding
"Visit to Katy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very Comfortable
Genuine Hotels.com guest review
2 night trip Jul 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice , clean And confortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Perfect hotel ... It was clean And comfortable,the only issue is the sofá matress was very thin
Genuine Expedia guest review
Other trip Jul 31, 2014
fam sanchez
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
First time finding it was confusing in the dark. The address is an on ramp to the freeway you just exited. Directions say to make a u turn and then get back onto the freeway you just left! But that is correct!! Nice linens, pillows, mattresses. Nice room. Breakfast has great variety of items.
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
mar
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful room, nice ammenities, just felt the mattress was too hard.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice room great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice room. Very clean. Great stay! Will tell everyone if they need a place to stay in Katy tx this is the place to come.
Genuine Expedia guest review
Other trip Jul 20, 2014
cathy
US
5.0 / 5Outstanding
"Close to Katy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent clean hotel at very good rates with everything still brand new
Genuine Expedia guest review
Other trip Jul 17, 2014
Tex Man
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was great!!
Genuine Hotels.com guest review
1 night business trip Jul 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay for great price. Great resturants in area. Great Breakfast.Very clean and hotel looks brand new. Will for sure stay again. Right next to Katy Mills Mall. Thank you Hotels.com !!
Genuine Hotels.com guest review
1 night trip with friends Jun 28, 2014
Ronnie
US
4.0 / 5Excellent
"Close to Katy Mills"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed at the hotel for a good night's sleep before we drove back to Austin. It was right by Katy Mills so it was a convenient location for shopping and the drive to Austin.
Genuine Hotels.com guest review
1 night trip Jun 29, 2014
Ethan
US
5.0 / 5Outstanding
"Suprisingly nice for the price!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel had everything you could want at a rate that was lower than the surrounding properties. Big king bed loaded with pillows of all densities. Wi-Fi, coffee, fridge and microwave, big tv, comfy sofa area and a very nice desk area. I left too early to try the breakfast, but everything else was top notch.
Genuine Hotels.com guest review
1 night trip Jun 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Day sleeping"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was clean and the air conditioner worked great. I was sleeping on the day so darkness was a must. The room could be made totally dark in the middle of the day.
Genuine Expedia guest review
Other trip Jul 2, 2014
mickey
US
4.0 / 5Excellent
"Nice Quiet Room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was very nice as was the staff. Only problems were the beds were way to firm and the lighting in the room and bathroom was too low - needs to be brighter.. Room was very clean and nicely decorated!
Genuine Hotels.com guest review
1 night trip Jun 24, 2014
PegNic
US
5.0 / 5Outstanding
"Better than I thought...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a really nice Comfort Suites. We usually stay at "Hyatt Place" hotels and this is very comparable as far as set-up and cleanliness. The only thing I didn't like was the breakfast, it was really bad. I would still highly reccomend staying here.
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
Jesse
US
5.0 / 5Outstanding
"nice hotel close to relatives we were visiting"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had an enjoyable stay at the Comfort Suites which was close to sick relatives we were visiting. The staff was informative and very nice. They helped us with the request that the room not be too close to the elevator and also not to far to walk down the hall as I have a problem with walking distances. The room was very clean and comfortable. We enjoyed the breakfast and the food was tasty and warm. I would recommend this hotel to any one I know that was going to be staying in the area.
Genuine Expedia guest review
Other trip Jun 24, 2014
Sandra
US
5.0 / 5Outstanding
"was very impressed and pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
it was perfect. located right across the highway from katy mills mall and gardenridge pottery was just down the feeder road. the two places we go to when we head that way for girls weekend.
Genuine Expedia guest review
Other trip Jun 23, 2014
dk
US
5.0 / 5Outstanding
"Very Nice Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
HOtel seemed very well maintained; clean hotel inside and out.
Genuine Hotels.com guest review
1 night trip Jun 15, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great time rooms were very nice. Pool was fun didnt like the.salt.water much though and it was a little to warm. But will stay again.
Genuine Expedia guest review
Other trip Jun 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a great hotel. Very clean and comfortable. Great location and no noise from the highway. You can not get any better for the price.
Genuine Hotels.com guest review
1 night trip Jun 9, 2014
A Traveler
US
5.0 / 5Outstanding
"It were very clean everyone were very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent will come back again!! Very clean hotel rooms were great staff were very friendly professional
Genuine Expedia guest review
Other trip Jun 3, 2014
josie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only thing I see that needs upgrading is the breakfast
Genuine Hotels.com guest review
1 night trip May 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to mall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly staff and the room was nicer than l expected. The breakfast needs work but overall great value.
Genuine Expedia guest review
Other trip Jun 2, 2014
Mike
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Would stay again. Very clean and felt safe. Breakfast was great
Genuine Hotels.com guest review
1 night trip May 29, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect
Genuine Hotels.com guest review
2 night trip May 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean, hwy construction is a issue."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Room great, staff great. Only Issue was due to hwy construction in area, made it a little hard to find.
Genuine Expedia guest review
Other trip May 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Super clean!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at comfort inn Katy Memorial Day weekend. We were very impressed with the cleanliness of the hotel and the staff was very friendly and nice. I would recommend staying here.
Genuine Expedia guest review
Other trip May 26, 2014
brenda
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very friendly,the hotel was super clean and the bed was very comfortable...I will stay here next time I'm in Katy.
Genuine Expedia guest review
Other trip May 25, 2014
A Traveler
US
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