I look for hotels that have good customer reviews before I book it and after staying here....I agree with previous guests...the hotel was very clean and close to shopping and food stores.Genuine Hotels.com guest review
"Wonderful stay in Katy"
We were very pleased with everything about the Comfort Suites. My husband is very particular about the mattress and often stays in only the two top hotel chains, but I booked this stay based on reviews in Hotels.com and we were not disappointed. We had a wonderful stay and would stay there again.Genuine Hotels.com guest review
We had a great room. It was the double suite and accommodated my family very well. It was clean, everyone was so nice and breakfast was good. Will definitely stay there again, and would recommend to friends.Genuine Hotels.com guest review
It was new, cleanGenuine Hotels.com guest review
It was good, specially because being a new hotelGenuine Hotels.com guest review
I booked several rooms for friends attending my daughter's wedding. We were close to Katy Mills Mall, Walmart, and a wonderful Italian restaurant as well as easy access to main roads. The facility was clean and well maintained :))Genuine Expedia guest review
"Great traveler's rest"
Very convenient to hwy 10 and within walking distance of a couple of restaurants. Located in a nicer part of the Houston area. Very well priced and surprisingly classy. Room was big and outfitted with a couch, two queen beds, dresser, flat screen, dorm-sized refrigerator and microwave. Staff was very helpfulGenuine Expedia guest review
Perfect suite for family of four. Two adult children, one male and one female. Just perfect. Beds were very comfortable and bathroom big enough. Plan to stay here again.Genuine Hotels.com guest review
"confortable and nice convient to resterants shops"
Good stayGenuine Expedia guest review
"Best hotel stay I've had in a long while!"
The first good marks come from the location. It was close to our soccer fields, several good restaurants and the mall at Katy Mills. The staff was friendly and helpful, laundry facilities worked, room was so clean and comfy. Breakfast was very good. We were very happy with our stay.Genuine Hotels.com guest review
"Nice Hotel a bit hard to find"
The hotel was very nice, room clean and beds were very comfertable. However as there is no entrance to the hotel from the frontage road it was a bit of a challange finding the way into the parking lot.Genuine Hotels.com guest review
Nice hotel however the hot tub didn't work and at least 3 trucks got broken into at night there was glass all over the parking lot.Genuine Expedia guest review
We booked this hotel last minute and it was a great choice. We had a king size bed. It was very comfortable. The room is huge. The bathroom was nice. Our fridge didn't work but my husband got it working. The neighborhood wasn't bad at all, right down the street from Katy Mills Mall.Genuine Hotels.com guest review
My friend had recommended this hotel and I was blown away by the quality of the room. I would highly recommend staying here!Genuine Hotels.com guest review
The entire hotel and rooms were very clean. I was impressed with the standards this hotel was upholding. The breakfast buffet was nice - included some hot items and a waffle maker. The staff smiled and said hello and goodbye every time I walked past. Overall this was a pleasant place to stay. My only complaint was the noise in the room. My room faced […] the interstate and you could tell. Read moreGenuine Expedia guest review
The hotel was great. However the staff members at least to me they did not make me feel welcome at all. No smiles or anything. They were kind of rude. After driving 4 hours to get there the least I expect is a warm welcome a nice hello how are you today? How was your trip? Or a Simple nice smile can make a difference. Also if you go to the counter to […] ask a question or purchase any snacks and this is base on my experience only the girl at the desk late that night was talking to me while she was still looking at the computer. I imagine probably playing a game or whatever she was doing because it was not work related. Then she didn't swipe my card when I pay for my snacks and call my room like 20 minutes later asking me to come back down so she could swipe the card because she forgot to do it. I was already in bed when she call me. It was her mistake but I had to get out of bed to go back downstairs just for that. Read moreGenuine Expedia guest review
"One night stay"
Nice hotel. Good size rooms, comfortable bed and adequate sized bath. Difficult to access though, you will probably pass it up on the first try.Genuine Expedia guest review
"Always a comfortable stay!"
Great location near shopping and eateries. The room is as expected - very comfortable and roomy. The hotel is very clean and the breakfast was fresh and good. Front desk could have been a little more attentive; they always had to come out of a back room. There should never be a bell at the front desk; always a person ready to help. But the amenities […] quality is very nice; good choice for a business trip. Read moreGenuine Hotels.com guest review
"Best part of Rainy Weekend"
Even tough the weekend was a rainy mess the hotel was fantastic. Very comfortable, great beds, decent breakfast, best hotel stay in a long time - zero issues!!!Genuine Hotels.com guest review
The mattress was uncomfortable.Genuine Hotels.com guest review
very comfortable hotel. very clean. we would stay there againGenuine Hotels.com guest review
"Very nice hotel"
Very nice and at an affordable price. Lots of room I loved it!Genuine Hotels.com guest review
"Very nice hotel"
My family enjoyed there stay. No one had any complaints. My family especially enjoyed relaxing in the hot tub. We will definitely be staying here again when we come back to this area.Genuine Expedia guest review
"for the weekend"
The thing that i was disappoint was one of the beds had a stain on d sheet, toothpaste package was open and a razor top was left in the tub and a drink bottle in d refrigerator, i went to d front desk and let them kno. He ask me if i want it change rooms i told him no just make sure they clean it really good n change the sheets in both beds , he said […] okay i let them kno. When we got back to the room after we went out, the things still was in d same place and also the bottle was still in the refrigerator i had to call the front desk n told them one more time which i had let them kno all the things the room. I dnt if i would stayed there again. Read moreGenuine Hotels.com guest review
I felt safe. Breakfast buffet had hot items, too. Very nice decor. Huge TV. Granite bathroom counter. Long tub.Genuine Expedia guest review
"Very Convenient, very clean & Great Breakfast !"
Right off the highway but our room was still very very quiet. It's on the edge of the huge Katy Mills Mall, so everything you could possibly need is at hand. They have the largest complimentary breakfast I've ever had at a hotel..... Eggs, bacon or sausage, toast, pastries, waffles, yogurts, fruit, cereals, juice, milk, coffee, etc. AND the room was […] exceptionally clean, plenty of towels, crisp sheets and lots of pillows on lovely beds. Huge flat screen TVs. Read moreGenuine Expedia guest review
"Overnight business trip"
Service good and hotel well maintained; location convenient to energy corridor and any business done in Katy TX. Lots of construction in immediate area but that is true fornallnthe hotels in the surrounding area.Genuine Hotels.com guest review
"Transferring for work"
The hotel was exceptionally clean and the staff were professional and helpful. I very much enjoyed the one night I stayed there.Genuine Hotels.com guest review
This hotel was super clean, great location, and an excellent price for a suite. I loved it!!!!Genuine Hotels.com guest review
We stayed for one night and the lady at the desk let us check in early. The room was nice and the breakfast was fine, nothing gourmet, but filling. The room was clean and nice, and the air was cold, the most important thing during the summer in TexasGenuine Hotels.com guest review
"Nice hotel and close to attractions in the area."
Pricing was comparable to all other luxury hotels. Bed was very comfortable. Grounds were well maintained. Overall a great stay experience.Genuine Expedia guest review
So close to shopping. Went to Katy to visit family so didn't spend a whole lot of time at hotel. It was comfortable & the staff were nice. Will stay there again next time I'm in town.Genuine Hotels.com guest review
"Very nice room"
Very pleased with all aspects of our stay. Not only that but the price was reasonable.Genuine Expedia guest review
"Terrible cell service"
If you have Verizon or AT&T, evidently this hotel is on the very end of coverage - bad news if you are trying to take care of business. Strange fluctuations in the electrical system - computer and phone would go on and off like the circuit was going out then going back on. The little area by the front desk which is supposed to have "essentials" - totally […] empty. The room was clean, but at breakfast there was a hand made sign saying "limit two beverages on any kind!" I will never stay here again. Read moreGenuine Hotels.com guest review
"Easy access to all of the Katy Mills"
Easy to get to this entire area on the outer edge Houston with very little traffic issues . A lot of good places to go out to eat and or just have a drink or 2 with friends.Genuine Expedia guest review
Very good!!!!!!!!!!!!!Genuine Hotels.com guest review
Great location, walking distance to anything you need great room ,breakfast and staff, will definitely stay againGenuine Hotels.com guest review
Easy access to hotel right off of I-10. Wal-Mart next door so if you forgot anything and the hotel doesn't have it you don't have to drive on the other side of town to get what you need. Good selection of restaurants within 1.5 miles. Will definitely stay at this hotel again.Genuine Expedia guest review
"Nice and close to the mall."
Quiet and clean. I stayed one night. There is no more to add .Genuine Expedia guest review
We stayed at this hotel mainly due to its location near the Katy Mills Mall and the price. Everything looked new and clean. Very quiet room and the A/C was exceptionally quiet for a hotel unit. The breakfast was good and everyone we dealt with was very pleasant.Genuine Expedia guest review
Gentleman at the front desk was very nice. I am sorry that I do not remember his name.Genuine Hotels.com guest review
"Weekend in Katy"
The AC in the first room they gave us did not work, but the room they transferred us to was very comfortable. The breakfast was very good.Genuine Expedia guest review
Most comfortable Beds!Genuine Hotels.com guest review
We had a nice room and enjoyed our stay. The only problems were the refrigerator did not cool and the next morning I had to throw out my food from dinner. Also, they did not replace breakfast items. We went to breakfast at 9:30 (which didn't end until 10:00) and there were no biscuits and about a scoop of eggs left. However, they never replaced these […] items so I had to get something else. After getting my juice and yogurt, I went to get milk for my cereal and they had already taken it away. We had to leave an go buy food since we really didn't get breakfast! Read moreGenuine Hotels.com guest review
"Fullfilled my every need for comfort!"
My husband and I were traveling to Katy to see family and stayed in the Comfort Suites and it truly lived up to their name. Cool, clean, and the beds were soooo fluffy it was like sleeping on a cloud. Thank you for such a wonderful stay. The breakfast was very good too. What a way to start the day.Genuine Hotels.com guest review
"A night in Katy"
My wife and I come to Katy every couple of months. This new hotel is perfect. iI like the cleanliness because it is new. I wish we had time to try the pool maybe next time. the hotel staff was very friendly and acomadating. in short it was a wonderful stay.Genuine Hotels.com guest review
"close to daughter's house"
Wish I had more time to enjoy the room. Was a late ck in and early departure.Genuine Hotels.com guest review
Very nice accommodations. The room has tall ceilings making it appear larger than most. Very clean...great breakfast...helpful staff. We travel to Katy at least once a month for business...this will be our new place to stay!Genuine Hotels.com guest review
"quiet and comfortable"
quiet comfort deep in the heart of KatyGenuine Hotels.com guest review
"My stay at Comfort Suites at Katy Mills"
Upon arriving at the hotel, we checked in, went into our room and used the restroom. After checking out our room we discovered we were right next to the breakfast area (which would be very noisey in the morning). We then requested a new room, which then "Ale" the girl behind the counter started giving us an attitude, and wanted us to pay for the room […] as we had already use the facilities and their maid service was gone for the day. We felt this was unbelievable and requested to see a manager, which he then voided out the charges and gave us a new room. We then proceeded to check into this room which was very nice and clean and right next to the pool area, which again would have been noisy but it rained most of the time we were there. We then asked several questions about different things concerning the hotel, but "Ale" always seemed to have an attitude with us. When we checked out I asked for a final bill for our stay and she replied that it was placed under our door. I explained that we "did not" receive a bill and she again told me that it was placed under our door. I have worked dealing with people for over 25 years and was very unhappy with her service. This will play a great part upon my next visit to Texas as to wether I stay at this hotel or not, as there are many hotels to choose from in Katy. I have family there that I visit frequently. Read moreGenuine Expedia guest review
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