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1 room, 2 adults
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2-11-1 Kyobashi, Chuo-ku, Tokyo, Tokyo-to, 104-0031, Japan, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 500 reviews)

  • Location
    Great location
  • Cleanliness
    Clean
  • Service
    Fantastic service
  • WiFi
    Regular internet service
  • Comfort
    Uncomfortable

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Fresa inn fantastic tokyo stay"
Good central location with subway connectivity
Genuine Hotels.com guest review
6 night family trip Nov 30, 2015
A Traveler
SG
4.0 / 5Excellent
Good
Genuine Hotels.com guest review
5 night business trip Nov 29, 2015
ENG KHIM
SG
3.0 / 5Good
"Location, Location - Downtown Tokyo"
Location - Location Location. Around the best places and close to Tokyo Central Station. The bed is not the most comfortable and I miss a TV channel in English (all of them are Japanese only). Reception and all the people are outstanding. Very kind and helpful. I believe it is good place to stay.
Genuine Hotels.com guest review
6 night trip Nov 22, 2015
Marcos
AU
4.0 / 5Excellent
"Very Small Rooms, but convenient to Tokyo Station."
This hotel is very small , and rooms were even smaller. It should be noted it is convenient to Tokyo Station and shopping, but was very uncomfortable staying in this hotel. Probably best to look elsewhere. Also note the warning and charges for late checkouts.
Genuine Hotels.com guest review
1 night romance trip Oct 15, 2015
Angie
AU
4.0 / 5Excellent
"Pleasant stay"
Pleasant hotel to stay. Rooms were not too small. neither it is big. Comfortable bed. Very near Metro station.
Genuine Hotels.com guest review
2 night family trip Nov 11, 2015
Cheok Hong
AS
5.0 / 5Outstanding
"Great hotel,great location."
Great hotel a few minutes walk from Tokyo Station and is very close to two metro stations. Perfect base for visiting Tokyo. I would stay there again.
Genuine Hotels.com guest review
6 night trip Nov 5, 2015
Kenneth
GB
3.0 / 5Good
"Comfort but Small Hotel"
The hotel rooms are a bit small, but extremely clean and tidy with all the facilities you can expect. It is quite near from Tokyo Station with a 10 minutes walk.
Genuine Hotels.com guest review
1 night trip with friends Oct 27, 2015
LOK SUN
AS
5.0 / 5Outstanding
"best hotel ever had in tokyo"
close to ginza, great service, nice room and free coffee. i been tokyo few time already everytime i will stay in this hotel. and i will keep my way.
Genuine Expedia guest review
Other trip Oct 8, 2015
A Traveler
AU
3.0 / 5Good
"Ginza"
Great choices for food in the area surrounding the hotel. Hotel was well priced and clean. Small (standard Japanese business hotel) and very clean. Convenient to many subway stations. Just a short walk to the heart of Ginza. This was a great find and I would/will return again.
Genuine Hotels.com guest review
1 night trip with friends Sep 15, 2015
Deborah
AS
4.0 / 5Excellent
"Close to Tokyo Station and Ginza"
Nice small hotel room in Tokyo. Make sure you get a full double bed rather than a semi double which is more like a king single. Close enough to walk from Tokyo station, about 10min. 20min walk from Tsukiji Market. Also very close to Ginza and all the shops. Next to a family store (7 eleven type shop) which makes it easy to get drinks and snacks
Genuine Hotels.com guest review
1 night romance trip Aug 31, 2015
Edmund C M
GB
5.0 / 5Outstanding
"Great location! Good value for the money."
It was a great home base for exploring Tokyo! It was very clean and the staff was helpful. However, it is small! If you aren't used to Japan sized rooms or if you are traveling with more than one large bag and two people it is very tight. The bed size is typical of Japan is an American double and pushed against a wall so for 2 adults it isn't ideal. However, the hotel was in a GREAT location! We were able to laundry in the hotel for cheap and there is a convince store on the corner. It is close to the subway and train station.
Genuine Hotels.com guest review
3 night romance trip Jul 28, 2015
Christine
AS
5.0 / 5Outstanding
"Rather impressed"
Stayed for 8 nights and would definitely stay again. Friendly staff, clean and comfortable (and quite large for Tokyo standards). Great location...single lady traveller, but felt safe at any hour.
Genuine Hotels.com guest review
8 night trip Jul 22, 2015
Emma
GB
4.0 / 5Excellent
"Convenient location close to station"
Good location very close to station. Convinient to us, but a little too quiet neighbourhood if you are planning to stay for longer than 1 or 2 nights. Very clean room, although tiny! Efficient friendly staff.
Genuine Hotels.com guest review
1 night romance trip Jun 13, 2015
Elena
GB
5.0 / 5Outstanding
""Does what it says on the tin""
Basic hotel with basic but lovely breakfast buffet. Very close to Tokyo station. Cheap but pleasant. Decent sized 'Semi double' beds in the single rooms.
Genuine Hotels.com guest review
2 night business trip Jun 18, 2015
A Traveler
GB
5.0 / 5Outstanding
"Cozy hotel close to metro and JR stations"
We stayed 3 nights in this hotel during our stay in Tokyo. We booked 2 months in advance the Double Room with no view from window, the cheapest type among the double rooms, as we only ask for a clean, tidy and convenient hotel to sleep after crazy shopping in Tokyo. Yet, this hotel offers more than what we ask for --- it's new; all rooms are equipped with Sealy mattress; female customers are offered a ladies' set with cleansing foam, cleaning oil, toner, lotion and a hair band; male customers are free to take hair gel and cleansing foam at the lobby --- you're just staying in this hotel without worries! I do love this hotel brand since last time I went to Tokyo and stayed in Shimbashi-Hibiyaguchi of the same brand. Comparing the two, this hotel is cheaper than the Shimbashi one, but it maybe a bit less convenient than Shimbashi --- as Shimbashi is a big station with JR and metro line. Kyobashi is quiet at night; you cannot find a restaurant to eat in at late night, while Shimbashi is still bustling at late night.
Genuine Expedia guest review
Other trip Jun 22, 2015
B.C.
HK
3.0 / 5Good
"Alright stay"
Convenient location (around 20 minutes to Tsukiji fish market), generally everything was in order, although room cleanliness could be better (found hairs in the bathtub). For the same price, the rooms were marginally bigger than the APA chain of hotels, but APA seems to have cleaner rooms (although those rooms were dimmer). There was a lady at reception that spoke really good english, so asking for directions, etc. was easy when she was there. Checkout time was at 10am, a little on the early side for me.
Genuine Hotels.com guest review
4 night family trip May 28, 2015
I.
AS
4.0 / 5Excellent
"Good deal"
Great staff and neighbourhood. The room was too small, but clean. We enjoyed the free coffee and tea and free facial/spa package.
Genuine Hotels.com guest review
5 night romance trip May 17, 2015
Lida
CA
3.0 / 5Good
"close to station"
some staffs something yo check the location, it is not clear enough and no patient to give advise. one lady can speak fluent English and polite who had been stayed at other country before.
Genuine Expedia guest review
Other trip Jun 2, 2015
Chan
HK
4.0 / 5Excellent
"Tokyo foodie"
Hotel conveniently located within walking distance 2 subway stations making travel choices easy. 7 minutes walk to Tokyo station should you be arriving there. Rooms are Small typical of Japanese business hotels. Overall a great place to stay.
Genuine Expedia guest review
Other trip May 22, 2015
Chris
SG
4.0 / 5Excellent
"our stay at Fresa Inn, Tokyo."
We stayed for 6nites. It is within walking distance to Ginza and very near to Kyobashi subway station. The double room is very small for 2pax. The toilet is also small but there is a bathtub in which we can have a good relaxing bath after a long day of shopping. The receptionists are friendly and helpful especially the lady who can speak fluent English and Cantonese. But my unhappiness is that the hotel does not allow late checkout although we told them that our flight is in the evening. They charge 1000yen per hour of extension.
Genuine Hotels.com guest review
6 night trip with friends May 8, 2015
LOH
SG
4.0 / 5Excellent
"Good location and recommandation"
Stayed for 5 nights. Room was too small but equipped everything. Good location, near metro, near restaurants. Staffs were very helpful, even limitation of English speaking.
Genuine Hotels.com guest review
5 night family trip Mar 31, 2015
Vu Duc
SG
5.0 / 5Outstanding
"Excellent hotel"
I have stayed at many hotels in Japan and i am very happy with all aspects of this hotel. Great location, good condition, great service and extra amenities offered such as bath salts, although ladies pack was only given on first day and could have been given daily. Will definitely book this hotel again next time.
Genuine Hotels.com guest review
6 night trip with friends Mar 27, 2015
A Traveler
AU
4.0 / 5Excellent
"Great Location, Tight Room"
We stayed from 26-30March 2015 and found the room ok - it was a bit small and we had to settle for a smoking room because there were no other rooms available. The staff was very helpful and the best part was the location - 5 minutes away from Tokyo Station and two minutes away from Kyobashi and Takaracho stations.
Genuine Hotels.com guest review
4 night romance trip Mar 26, 2015
Rondell
PH
5.0 / 5Outstanding
"Not Easy to Find; Great Value/<10Min to Tokyo St"
Outstanding value given location(7 minute walk to Ginza/11 to Tokyo Stn,) overall service, price, amenity quality and availability. Not 5* but 5* for the 'ordinary' tourist. Check-in/check-out and support ( directions etc), afternoon coffee/tea, room staff efficiency and great food in restaurant (when open.at night). Stayed 5 nights in 15 day trip and would spend whole time there if tourist sites all within an hour of Tokyo!
Genuine Expedia guest review
Other trip Mar 24, 2015
Gary
CA
3.0 / 5Good
"Located near Shinkansen Station"
Would be good for business stay or a brief stop in Tokyo. Not particular ideal for leisure.
Genuine Hotels.com guest review
4 night romance trip Mar 16, 2015
Wilford Yin Tung
AS
4.0 / 5Excellent
"A simple but accessible hotel"
My family (me, my husband and my 3-yr old son) stayed in this hotel last March 4-9. The hotel very accessible to MRT, it is just 1-2 mins walk to Takaracho MRT station (Asakusa Line), 3-5mins walk to Kyobashi MRT (Ginza Line) and 10-15 mins walk to Tokyo station. The staff are very helpful although not all can speak English. But at least in 1 shift, there's an English-speaking staff who you can speak with. The rooms are small but clean.
Genuine Hotels.com guest review
5 night family trip Mar 4, 2015
Julie Ann
SG
4.0 / 5Excellent
"Functional and excellent access to rest of Tokyo."
Out from Yaesu Central doors in T. Stn.. Hard to find initially as it is down a very narrow street, 2 blks to right towards Ginza on "Ginza Blvd" and Courtyard Marriott corner. Hotel desk on second floor. Rooms small but very clean and practical. Staff excellent as is free coffee from 3 to 10.
Genuine Expedia guest review
Other trip Mar 10, 2015
Gary
CA
4.0 / 5Excellent
"Nice hotel"
The location is a little obscure but still within 5-10 minute walk from Tokyo train station. The reception is on the second storey which can be a little confusing. Staff are friendly and helpful. No restaurant on site. The room is well furnished albeit small. Complimentary shaver, toothbrush, comb, disposable slippers and even a phone charger for various types of phones. There's free wifi but the signal is weak.
Genuine Hotels.com guest review
3 night romance trip Feb 26, 2015
CHUANG LONG
SG
5.0 / 5Outstanding
"Nice hotel close to Tokyo station"
A good stay, perfect location. Room is new and of course very clean.
Genuine Expedia guest review
Other trip Mar 2, 2015
Jia Yin
MY
3.0 / 5Good
"My 2nd stay at this hotel."
This is my second stay at this hotel. Same as most business hotel in Tokyo, room size is small. I like the location very much. Both Tokyo Station & Ginza are within walking distance.
Genuine Hotels.com guest review
4 night trip Oct 16, 2014
A Traveler
AS
3.0 / 5Good
"Not too bad hotel"
Reach Tokyo station at night and have to take taxi to hotel cause no one can direct us to hotel. When taxi reached hotel, we have to find the entrance which is very hard to find. Image this when it is raining too. The room is super small, jus nice for one large luaguage, period.
Genuine Hotels.com guest review
1 night romance trip Nov 20, 2014
Deivid
SG
5.0 / 5Outstanding
"Hotel is very near to Metro"
Everything is excellent. Hotel is near to Metro station that make me very convenience to shopping.
Genuine Expedia guest review
Other trip Oct 30, 2014
heather
HK
5.0 / 5Outstanding
"Good location and new"
Close to Ginza and Tsukiji market, close to subway. Overall, great location, friendly staff and very clean and comfortable bed. Although the room was small, it contains all necessity and nicely organized.
Genuine Expedia guest review
Other trip Oct 2, 2014
elaine
CA
4.0 / 5Excellent
"Convenient for onward travel via Tokyo station"
We chose this hotel for its proximity to Tokyo station. We needed a place to stay on our last night in Tokyo before catching the Narita Express in the morning. As such, it worked out really well: three minutes walk from the station, the triple room we stayed in was very clean and very functional, with in-oom Wi-fi and enough sockets to recharge phones and iPads. A hairdryer was provided together with toiletries, slippers and pjs. Size-wise the room was okay for Tokyo standards. No breakfast included, though it is available for a fee, but there are better cafes and bakeries in the district and in Tokyo station. The hotel is in the Nihonbashi business district, not the most charming, but a five-minute walk from Ginza for a last round of drinks before leaving Japan.
Genuine Hotels.com guest review
1 night trip with friends Aug 27, 2014
A Traveler
GB
5.0 / 5Outstanding
"Very close to Tokyo station"
The room which we got was a corner room and considerably bigger than the standard double rooms. There was a mix of tourists and business travellers. The hospitality items were great, particularly the bath salts and the real coffee machine in the lobby. The staff were very courteous. The only thing which was unsatisfactory was the washing machine which I was told would dispense washing detergent, and did not appear to do so.
Genuine Hotels.com guest review
5 night family trip Jul 25, 2014
A Traveler
GB
5.0 / 5Outstanding
"great hotel"
we had a lovely and comfortable stay in this hotel. The only thing i don't really like is the location. It's a little far from the jr station.
Genuine Hotels.com guest review
3 night family trip May 27, 2014
lyn
PH
4.0 / 5Excellent
"Decent good value hotel"
Overall a very good stay. Plus points are that it is located very close to Tokyo Station which is a good hub to explore Tokyo, good value, good staff and comfy clean rooms. Negatives are that the neighbourhood itself is a business district and therefore nothing to write home about, the en-suites are capsule design which I personally don't like and the lack of black tea bags (seems to be a problem generally in Tokyo so bring your own).
Genuine Hotels.com guest review
4 night trip May 25, 2014
roadtrip202
GB
5.0 / 5Outstanding
"very convenient"
I spent one night here before getting the shinkansen to Kyoto. It was a great location and the room had everything despite its size.
Genuine Hotels.com guest review
1 night trip Apr 14, 2014
A Traveler
AS
4.0 / 5Excellent
"Great Location"
Hotel is very clean. Rooms are small but cost is low. Location is excellent. Easy walk to Tokyo Station, Ginza and surrounding Metro stations. I stayed for 4 nights but people probably only stay for 1-2 nights.
Genuine Expedia guest review
Other trip Dec 15, 2013
Stuart
HK
4.0 / 5Excellent
"Small room but very clean and cosy"
Tiny room but very clean and cosy. Comfortable bed n great amenities. Great and friendly service and extremely helpful.
Genuine Hotels.com guest review
3 night trip Dec 6, 2013
Bell
AU
4.0 / 5Excellent
"Tiny rooms, great location!"
Close enough to Tokyo Station, and even closer to 2 subway stations - Takaracho (1 min away) and Kyobashi (3 mins away). So lots of options for transport. Tiny rooms though, so try getting a double ( instead of semi double ) for 2 people!
Genuine Hotels.com guest review
3 night trip with friends Dec 6, 2013
JJ
AU
3.0 / 5Good
"Bathroom was smelly but we did have a great stay"
Surprised that our room is outside of the building, it's like an extension to the hotel building. The bathroom smells like sweat/ that kind of smell when you have laundry that is not dry yet. We had difficulty finding this hotel location so had to ask around. The internet is the fastest throughout our stay in Japan. Overall we did have a great stay in this hotel.
Genuine Hotels.com guest review
2 night trip Nov 22, 2013
A Traveler
AU
4.0 / 5Excellent
"Reasonably good location"
The hotel is near two subway stations which allow us to travel to many locations in Tokyo very conveniently. However, there is not much to do in the neighborhood, except after 10-15 walk - Tokyo station, Takashimaya, etc. As would be expected, room is small. There are washing machines and dryers that one can used (which we did). Overall, don't mind coming back again.
Genuine Hotels.com guest review
4 night family trip Nov 19, 2013
Tan
SG
4.0 / 5Excellent
"Comfortable stay, but very dusty"
We stayed at this hotel on the last leg of our trip. Staff were very friendly and there were some who could speak very good English. The hotel is relatively new and relatively comfortable and clean. The reason why I gave cleanliness a 3 was because although the table tops, bathrooms, beds, etc were wiped clean of dust and grime, there was a disturbingly thick layer of dust on top of the air conditioner and its louvers and the air vent. Hotel location was fairly close to Tokyo Station and is within walking distance to Ginza. Overall, I think I was quite satisfied with this hotel and would stay here again. Hopefully, the next room will have a less dusty air conditioner!
Genuine Hotels.com guest review
3 night trip with friends Sep 26, 2013
sugoi_kat
AU
4.0 / 5Excellent
"Small room but good location and facilities"
Located close to Kyobashi station on Ginza line and less than 10 mins walk Tokyo station. Also walkable from Ginza area. Room and double bed is quite small but everything looks new. Wi-fi is available in room. Vending machine and laundry on 2nd floor.
Genuine Expedia guest review
Other trip Nov 6, 2013
sujata
SG
4.0 / 5Excellent
"Good value for money"
Close to JR Tokyo and Ginza line. Easy to find. Good size room by Tokyo business hotel standard. Staff were polite and helpful. Aircond was works well. Provides coffee, bath salts after 3pm to midnight at reception, which is an added bonus I was not expecting. I would stay there again.
Genuine Expedia guest review
Other trip Nov 3, 2013
Lowie
AU
5.0 / 5Outstanding
"Great bargain choice for Tokyo station area"
This was a great bargain choice for Tokyo station area. Small rooms but clean and well equipped. Ideal.
Genuine Hotels.com guest review
1 night family trip Oct 28, 2013
A Traveler
GB
5.0 / 5Outstanding
"Very good"
Stayed in for conference for few days. It's few minutes from the nearest train station. Very clean compact budget accommodation with helpful staff. Free wi-fi and let's you keep your luggage after check out for as long as you want :) Safe neighborhood and very near 24/7 convenience stores and eateries. Highly recommended if u stay on Tokyo.
Genuine Expedia guest review
Other trip Oct 26, 2013
Alec
AU
4.0 / 5Excellent
"Walking distance from Tokyo Station hard to find"
Hotel was a typical budget Tokyo small to medium hotel, clean modern rooms, but quite small as expected. Exterior signage not obvious. Elevators were slow and confusing due to security arrangements. No breakfast offered. Location close to several restaurants and less than 15 minute walk to Tokyo Railway station. But getting directions to hotel was very difficult. Suggest use GPS or smartphone maps if you have them, at least for the first time. Would probably stay there again. Rate was reasonable.
Genuine Hotels.com guest review
3 night trip Sep 29, 2013
Bill
CA
4.0 / 5Excellent
"Competent choice."
Staff communicating in English well; close to the main train station and next to two subway lines; walking distance to the fish market, Ginza, Kyobashi areas; relatively quiet neigborhood not suitable for those seeking active night life. All and all, a good choice especially for short stays and valuing the proximity to Tokyo Station.
Genuine Hotels.com guest review
3 night trip Sep 19, 2013
A Traveler
CA
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