Complimentary breakfast was an unexpected pleasure. Featured an actual cooked breakfast with 2 eggs, toast and fruit. Far above the expected dry cereal fare.Genuine Expedia guest review
The Wifi don't work correctly. We cannot dinner at this hotel and the checking is too late 3PM. But the rooms are wonderful and the personnal very friendlyGenuine Expedia guest review
"Ok for the money!"
The room was clean and new. Breakfast was included but it was a small buffet and as always with buffet it was not very warm.Genuine Expedia guest review
"Urbania is everything you'd expect"
Dont let the outside look fool you. I assume they'll have a phase 2 of the remodeling !Genuine Expedia guest review
"My Overnight In Trois Rivieres ... !"
I have no complaints with my stay. The room I was assigned had been recently reno'ed and was very clean & comfortable but I found it a bit 'sterile' for my taste ... as opposed to 'home like'. This is the 2nd time I have stayed here and this time I missed the customer computer access off the main lobby. The 7 am sitdown breakfast served in the main […] dining room was pretty standard but very good. I would recommend this Hotel/Motel to all and sundry. Read moreGenuine Expedia guest review
It smelt bad. I found a sock inside a desk lamp. The room is freezy and the heating was not doing his job.Genuine Expedia guest review
"My 3 night stay in Trois rivieres"
Just a very nice room. Excellent breakfast loved it. Will stay there every time nowGenuine Expedia guest review
"Very Nice Stay"
It was a great stay with super staff. The bed was comfortable but incredibly noisy box under the mattress....almost every move made a sound.Genuine Hotels.com guest review
The first night, the room was very cold. This should have been verified before renting it. But, once I complained, the desk person offered me a room in the renovated area for 15$ more per night. I refused, she then proposed to send a repairman to check the heating in my room. The room was finally warm after his visit. People need a car because the surrounding […] neighbourhood is not very attractive, oil raffinery and other industrial companies. By car, it is close to downtown, shopping centre and restaurants. Good breakfast is served at hotel. Read moreGenuine Hotels.com guest review
Good locationGenuine Hotels.com guest review
"Clean room & friendly staff"
Will come back!Genuine Hotels.com guest review
Nice renovated room with heated floor in the bathroom, nice shower and deco.Genuine Hotels.com guest review
"Close to my business locations"
Will go back. Hotel seems to have good security and staff was very polite and helpfulGenuine Hotels.com guest review
"You get what you pay..."
First impression was ok....after I found the place. The address given to me upon reservation from Hotels.com was incorrect - the correct address is 3600 NOT 33600. Front staff was excellent although english was not a second language...luckily I could speak some french. The current upgrades from the front desk to the main lobby looks great. I love the […] key mechanism...just a tap and away we go! However, the room I received wasn't upgraded at all...still alot of 90's look and feel. The bathtub looked worn out with not the same showerhead as described, rather old and unkept look - but it worked....lol. The bed was comfortable enough, however, lacked enough pillow comfort for two. Aside from the usual recreational uses of the bed, the sheets came off the corners and exposed the bed a few times by simply rolling over. Ahyway, I'm sure this isn't a normal room after looking at some rooms that the cleaners were finishing up. Oh, by the way, when we purchased a few more hours to stay in our room the cleaning staff was adamant that we change rooms. A quick call to front desk cleared the air - thank you front desk! Read moreGenuine Hotels.com guest review
"Updated budget hotel in outskirts of Trois Rivière"
Hotel is located 5 minutes away from downtown, facing a paper mill in an industrial area. The hotel has been renovated in part with modern design and average quality amenities. Rooms are smallish. No lamp on desk. Nice hard wood floors, with heated ceramic floors in entrance and bathroom. Small closet.Genuine Hotels.com guest review
"To expensive for what they offer"
1- At arrival I have been told that my room was located in the OLD part of the hotel. I can't judge the NEW part, but the OLD is NOT a 3-star hotel. The paid price is to expensive for a room in the OLD part. 2- However, the included breakfast was way better then expected.Genuine Hotels.com guest review
Our basic criteria for any hotel is: would we come back again and would we, without hesitation, recommend the hotel to friends. So yes we would. The L"Urbania, while showing signs of its age, was well run, exceptionally clean provided a simple breakfast. The staff seemed to be experienced and professional. The hallway to our room was cold -- no big […] deal; the factories across the road were a bit off-putting, but there was never an issue with noise either from traffic or the factories. Good value at the price we paid through Hotels. com Read moreGenuine Hotels.com guest review
"A real gem for the price"
A brilliant hotel in excellent condition. A set hot-food breakfast with fruit and a waitress service, a bit posh but very nice. The factory opposite looks like Hades but apparently it's a paper making plant. There is little noise and the clouds are just steam. Hotel is about a mile from a very interesting town.Genuine Hotels.com guest review
Need to take the upgraded and the renovated room..Great breakfast in the morning included in the hotel price. Hotel is fine but you need not to pay attention to its location.Genuine Expedia guest review
"Beautiful hotel in the heart of the town."
Recently updated hotel. Excellent front desk staff. Loved the room, so clean and comfortable. Wold stay there again, for sure.Genuine Expedia guest review
"Very quiet area"
I would recommend this hotel to everybody. The room was very clean and the restaurant was great.Genuine Hotels.com guest review
"Temp in the room"
Air conditioning was'nt working in the room and got a hard time to found the ice machineGenuine Expedia guest review
"not worth the money"
Hotel was rundown from the ourside landscaping or kack thereof to the worn out rooms with thin towels, gaudy furnishings and lack of wall plugs to charge phones etc..Genuine Expedia guest review
"air conditioning not working"
Hotel provided a new room for the second day. Hotel did not provide us with an additional discount or other compensation for the trouble.Genuine Hotels.com guest review
"hotel locates in the light industrial area"
DisappointGenuine Hotels.com guest review
"I WAS SURPRISE WITH THE ROOM , ALL REDONE"
GREAT VALUE AND VERY CLOSE TO DOWNTOWN BY TAXI EXCELLENT CUSTOMER SERVICEGenuine Expedia guest review
"why isn`t anyone esle here"
The outside of the hotel looks a bit...square and unwelcoming but the inside is delightful. Our room was so clean and nicely decorated and the staff were extremely hospitable. I totally recommend staying here. The trip into the old town is easy and quick. Food was good. We were all 3 very pleased with our first ngith in Quebec.Genuine Hotels.com guest review
Everything is really excellent, except the wifi signal is very weak, and the breakfast in nice but I was expecting better.Genuine Hotels.com guest review
we had a very pleasant stay in hotel. Hotel was very convenient to everything. Staff very good, Breakfast was fine.Genuine Expedia guest review
"Nicer than it looks"
The hotel is in an old industrial sector of Trois rivieres. I was a bit worried at first but the rooms are really quite nice. The staff is super friendly. The rooms are quite modern and extremely clean. It is very quiet. They have beautiful Hardwood floors. The beds are very comfortable. The restaurant staff is very friendly. The food is adequate. I […] would highly recommend the place. Read moreGenuine Hotels.com guest review
"deck of cards"
Call the desk for a mdeck of cards. They came we gave a tip. There was 7 cards missing in the deck of cards. Called the desk they said they would be right up but they never came.Genuine Hotels.com guest review
I booked a new renovated room for a night with my wife and son. Pleasant staff, very clean room .Good location very,very close from a bunch of restaurants and shops. If I would be picky, the only thing I can say it was about the breakfast was served late, we had to wait 40 minutes. Overall very pleased with our choice it was OK. In my opinion the new […] rooms are more than 2 stars. Read moreGenuine Hotels.com guest review
"Hotel L'Urbania-nice hotel in Trois-Rivieres"
I was very surprised by the quality of the hotel. This is one of the nicest hotel I have been to. Even if it is listed as a 2-star hotel it deserve at least 3.5 stars. I really loved the hardwood floors and the warming tiles in the washroom. Having the sink located outside of the washroom is a good idea too. The only downside was that there are no iron […] in the room to iron your clothes in the morning. The breakfast was good and was good quality (breakfast was free). Housekeeping procedures needs a little more work; I had to change room because the bed was a bit messy. I recommend this hotel. Read moreGenuine Hotels.com guest review
Quartier industriel, bien pour séjour de courte durée en fonction du prix. Ventilateur du chauffage un peu bruyantGenuine Hotels.com guest review
"Urbania pour affaires"
bel Hôtel semble neuf ou récemment rénové. Ameublement neuf. J'y étais pour affaires et il n'y avait pas de lumière de chevet sur la table de chevet. Malgré ma demande, on ne m'en a pas fournie une.Genuine Hotels.com guest review
Hotel sympathique sans plusGenuine Hotels.com guest review
À notre arrivée, ch.205, il n'y avait pas d'eau chaude. On nous a transféré à la ch. 203, la carte-clé ne fonctionnait pas mais il y avait de l'eau chaude. On nous a transféré à la ch.213, ily avait de l'eau chaude, la clé fonctionnait mais le lit craquait tellement que ma femme n'a pu dormir de la nuit. pour toute compensation on nous offer le petit-déjeuner […] le samedi matin. Non merci, jamais plus à cet hotel. N.B.: TOUS CES TRANSFERS CE SONT FAIT APRÈS QUE NOUS RANGÉ TOUTES NOS CHOSES. Read moreGenuine Hotels.com guest review
"Fin de semaine à moto"
Fin de semaine à moto avec des amis. Nous avons marché jusqu'au centre-ville pour un bon souper. C'était parfaitGenuine Hotels.com guest review
Bien dans l'ensemble , mais pas de restaurantGenuine Hotels.com guest review
"Réceptionniste tres attentionnée"
A cet hôtel il ya deux genres de classe. Soit une partit super moderne beau design et l'autre la vieille quand même encore correcte . Moi ce fut ben correcte meme si la fille a l'accueille s'en souciait . Pour 20$ de plus j'aurai pu obtenir ces chambres avec frigo. La vieille partit n,ayant pas de frigo , mais pour le prix. La gentille réceptionniste […] s'est rapidement assurée que j'avais une nouvelle lampe , de la glace etc car c'était brisee dans ma chambre. Un détail ...c'est ben correct et surtout bien placée parcontre la balayeuse de la femme de ménage. Quel bruit un sifflet ardent et oublie de remplacer et nettoyer le café car j'avais deux jours en ligne. J'y retournerai, à ce prix la on a pas à se plaindre Read moreGenuine Hotels.com guest review
Très mauvaise impression et je m'explique. L'annonce indiquait climatisation. Lorsque nous sommes arrivés nous avons été logés dans une chambre sans climatisation et dont les fenêtres ne s'ouvraient pas. Il faisait très chaud. Mon conjoint a communiqué avec le service pour changer de chambre pour au moins avoir des fenêtres qui s'ouvrent. On nous a […] donné une autre chambre. Il y avait un mur défoncé et la tapisserie décollait sur tous les murs. Les fenêtres ne s'ouvraient toujours pas mais il y'avait une porte sur l'extérieur que nous avons ouverte pour avoir un peu d'air frais. Nous l'avons mentionné à l'employée de l'accueil et ça ne semblait pas l'intéresser. En plus l'annonce disait douche ciel de pluie alors que c'était une douche très ordinaire dans un bain. Nous ne retournerons certainement pas a cet hotel. Read moreGenuine Hotels.com guest review
"lit pas confortable"
Les déjeuner ferme trop tôt, et les lits inconfortable.Genuine Hotels.com guest review
Je dois souvent dormir à l'extérieur par affaire et c'est le pire hôtel ou j'ai séjourné. Il y a le mot «resto» dans le nom sur le bâtiment et on ne peut même pas souper à cet endroit...déjà ça part fort. L'air climatisée ne fonctionnait pas que lorsque j'ai appelé (il était 23h lorsque je suis revenu à la chambre en raison de mon travail) pour le signaler […] on m'a dit qu'on passerait bientôt mais à 1h personne n'était venu alors j'ai du appeler pour annuler ma demande question d'éviter qu'on me réveille en plein milieu de la nuit... Le lit était très inconfortable en plus. Hôtel à éviter! Read moreGenuine Hotels.com guest review
Bel hotel, bien entretenu et pas trop loin du centre-ville. Le seul problème notable concerne les contrôles d'eau du bain, qui ne sont pas idéales.Genuine Hotels.com guest review
"pas d'air climatisé"
moyenGenuine Hotels.com guest review
Agréable.Genuine Hotels.com guest review
"globalement bon séjour"
L'accueil était agréable et efficace. Les chambres correctes mais manquaient fortement d'entretien et de rafraîchissement. Le personnel etait agréable et disponible. Le petit déjeuner bien (fruits frais coupés, toast, oeufs et pdt, café et jus de fruits). Par contre la viande de petit déjeuner en supplément...Genuine Hotels.com guest review
Très bonne impression,compte tenu du prix.Genuine Hotels.com guest review
"lits confortables, piscine"
beau momentGenuine Hotels.com guest review
"Manque certains essentiels"
Hotel bien situé et bon service mais pour le prix, les chambres n'ont pas d'air conditionné ni de petit frigidaire. Il n'est pas possible d'ouvrir les fenêtres alors que le chambre avait une drôle d'odeur et qu'une brise d'air aurait fait du bien avec la chaleur extérieure.Genuine Hotels.com guest review
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