Grande Centre Point Hotel & Residence Sukhumvit Terminal 21 - Bangkok

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was amazing - clean, well-appointed, very nicely designed. Service was top-notch, comparable to the finest hotels in New York and Paris.

Genuine Hotels.com guest review

I checked the hotel out on a previous trip to BKK and thought I'd give it a try due to low cost. overall its good enough until they tried to rip me off on a laundry charge. It was intentional, and certainly unacceptable. I get that type of shenanigans in China maybe. I'll continue to stay accross the street at the Grande Sheraton

Genuine Hotels.com guest review

Great location, lots of shopping and access to MTR and BTR. Overall great experience.

Genuine Hotels.com guest review

This was my first stay in Bangkok, and I spent a lot of time researching hotels. I wanted something clean and in a good location. I was willing to spend a little bit, but still wanted a good value. This Grand Centre Point hotel (Terminal 21) exceeded all of my expectations. The breakfast is an absolute must, I highly recommend you book that as a package […] with your room. Read more

Genuine Hotels.com guest review

bed is comfortable, but room is too small. Good for the one who likes shopping, just a minute walk to bts and mrt. The price is a bit too expensive.

Genuine Hotels.com guest review

Pro's : Great location, connected to terminal 21 shopping center which has many restaurants, a grocery store, and lots of clothing shops. Also the BTS sky train is joined to the hotel and mall. The hotel opened in 2011 so it's almost new. The rooms have washer/dryer units which is very convenient. The beds are pillow top with down pillows and good quality […] comforters. My favorite thing was the bidet toilet which is fully automatic, with a heated seat! The bathroom has a rain shower with separate tub. Cons: Check in time is 2:00pm, I arrived then but staff informed me that the room wasn't ready.Waited over 30 minutes for my room to be available. Not enough staff to check in guests, people were waiting every time i walked past. One staff was rude with an older gentleman trying to check in next to me. Laundry/dish soap were not provided until I requested from guest services. Bathrobes also had to be requested. I was in a corner room on the 29th floor and was unpleasantly surprised that I could see other guests in the room next to me, no privacy glass. The rooms aren't as big as others in this price range. Read more

Genuine Expedia guest review

Nice, new hotel with all the amenities. The concierge was very helpful. Very convenient location adjacent to the sky train and Terminal 21 shopping center. The top 2 floors of the mall are restaurants and a great food court. The bottom level has an upscale supermarket. We stayed for two nights at the beginning of ur Bhutan trip. The hotel graciously […] agreed to store my extra suitcase for two weeks even though we weren't planning to stay there after Bhuan. I will definitely stay here again whenever I'm in Bangkok. Read more

Genuine Hotels.com guest review

The hotel is connected to Terminal 21 mall which can be accessed via the furthest left hand doors from the lobby. Also you can gain entry into the hotel from the M level from outside the building 24hrs a day via the side entrance that has a guard there all the time. Perfect if you are taking the BTS you don't have to go to street level.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good location as near from stations （BTS and MRT)..........

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It is one of the newest hotels (written 6/4/12) in Bangkok and one of the nicest ones as well. We kept getting compliments from drivers when they found out we were staying there - "oh such a nice, new, big hotel". The mall it is attached to, Terminal 21, is awesome. The hotel itself is super nice. A must-do is laying by the rooftop pool! The only thing […] that wasn't so great was that the employees didn't speak English well which was surprising given this was such a nice hotel. Also, room service food wasn't great. The free breakfast was awesome though. Read more

Genuine Hotels.com guest review

We enjoyed our stay. Allowed check-in at 9.00AM which was great after an overnight flight. Located near skytrain and MRT station. Breakfasts were excellent; however the breakfast room was too crowded. Excellent security system e.g elevator use requires room key card.

Genuine Hotels.com guest review

A new hotel located next to a new shopping mall and BTS station. Very conveniently located. The room is clean and the bed is comfy. The breakfast was just so so. Most hotel staff was nice and helpful. The mall is more for teenagers.

Genuine Hotels.com guest review

Good location, not much of an hotel, rarher appartment, staff absent, breakfast packed, food quality below average. Nice pool

Genuine Expedia guest review

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Genuine Hotels.com guest review

LONG, long lines at check-in. Only 3 check-in clerks for ~40 people. Check-in clerk read very loudly my hotel room. Large groups from tour buses stay here. Overrun by guests' screaming kids. I requested non-smoking room/floor, but hotel floor smelled of cigarettes. Requested room change but they claimed hotel was full. Hotel is new but construction […] already showing shoddy breakdowns (e.g. grout in bathroom and sinks). I needed a dentist; the staff was unhelpful (including the concierge, who didn't speak English); the assistant supervisor pointed vaguely in the direction outside the hotel, told me to walk 5-10 minutes. I checked out early and booked a room at Aloft Bangkok (brand-new, wonderful staff). Stay there instead Read more

Genuine Expedia guest review

Good location for both BTS and Subway, as well as shopping complex.

Genuine Expedia guest review

New hotel, so perhaps that is why the price was so reasonable? Everything about my stay was top notch. The pool/lawn/ chill zone on top of 8th floor was an oasis of calm a short elevator ride from the exotic chaos of Sukhumvit road.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very convenient location. Extremely comfortable hotel. Pleased overall.

Genuine Hotels.com guest review

Convenient location,

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything was almost perfect. Except that bed was a little too hard. Thought of bringing family and kids. But did not manage to find room large enough to accomodate 3 adults or 2 children. Neither were there adjoining rooms

Genuine Hotels.com guest review

My partner and I had booked a king sized bed and upon arrival the check in staff said there were no king bed rooms available and proceeded to give us this room. We realised we should ask for what we paid for and got an upgrade to a room with a king bed. The recreational facilities are very nice and the hotel is brand new and located next to the Skytrain […] and MRT subway stations. For what we paid, I was am very happy. Read more

Genuine Hotels.com guest review

It is a fairly new, excellently located hotel. It adjoins the train station and a big shopping complex with numerous restaurants. The overall service level was commendable, particularly the reception counter staff, chambermaids as well as at the hotel's restaurant. It would however appear that they were unneccessarily strict with check-out times especially […] when the hotel rooms were far from full. Read more

Genuine Hotels.com guest review

Unable to provide non-smoking room for us even though stated in the booking. You can see the facilities in bathroom is dirty. The only advantage is location, next to BTS within a minute walk

Genuine Hotels.com guest review

Lovely hotel. The staff were great and even gave us a free upgrade to a suite. Nice infinity pool overlooking Bangkok. The hotel is joined on to a massive shopping centre and right next to the sky train.

Genuine Hotels.com guest review

Awesome hotel with convenience of Terminal 21 mall and connecting BTS just underneath hotel.

Genuine Hotels.com guest review

Stayed here for seven nights, Excellent location close to everything. Hotel room had washer/dryer fridge/ freezer microwave etc. etc. Excellent shower and bath. I have stayed in many of the other 5 star hotels in Bangkok and this is easily the best.

Genuine Hotels.com guest review

Excellent - location fabulous - hotel bright and cheery - fancy bathroom with electronic toilet - friendly staff - good breakfast

Genuine Hotels.com guest review

I stay several times in BangkokIn this category of hotel is your best option

Genuine Hotels.com guest review

Very well maintained hotel in an excellent location. Well worth the money spent

Genuine Hotels.com guest review

Wonderful stay , friendly staff and grest amenities

Genuine Hotels.com guest review

Great hotel! Service was fantastic, would definitely come back !

Genuine Hotels.com guest review

Stayed a total of 6 nights. Superb location and facilities. The hotel is connected to the Terminal 21 shopping centre. Multi-storey modern shopping centre with lotsa of individual shops, F&B and lovely food court. Had some hiccups with the non-smoking room issues on my first night there. This was sorted out on the 2nd day. Well equipped gym and the […] hotel has a nice outdoor jogging track there too. Had my daily jogs early in the morning before sunrise. Lazing about the pool to watch the sunset was really cool too. Choice of food during the breakfast was good. Variation of menu everyday. The only improvement is the service from the ladies manning the Noodle and Omelette stations. My wife experience them to be unfriendly and kinda nonchalant when she places her orders with them. They rarely smile. Housekeeping staff were excellent. Service with a smile at all times. Traffic in the evening is horrendous along Sukhumvit Road. However it is okay as I can just hop on to the BTS or the MRT which is connected to the Terminal 21 shopping centre. Easy peasy. Feedback on the non-smoking issues and the F&B staff have already been highlighted to the Grand Centrepoint Terminal 21 management thru' their feedback form. A prompt response has also been written back to me. Good job to them. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We had a great stay in grande centre point. The hotel was new and clean. We were ugraded to the deluxe room and it was big enough for us. Full glass windows that I liked in the room, it made the room brighter and looked more spacious. The hotel was located right above Terminal 21 shopping mall, BTS and MRT station, it's very convenient!

Genuine Hotels.com guest review

I felt unhappy as I was assigned in a small room and the bath-room was also small without a bath tub whereas my friend paid less but with a much better and bigger size of room on the same floor.

Genuine Hotels.com guest review

this hotel dosn't really cater for westerners the staff can hardly understand english let alone speak it is very frustrating it is impossible to get a taxi at the hotel foyer so you either have to walk through the shopping centre or hail one on the most busiest intersections in bangkok the breakfast was very noisy with almost 200 people going at one […] time as the hotel is very large and to cater for that many people no matter what time you went you had to wait for a table and the choice was not really in favour of a westerner the facilities were great although to get a seat by the pool you either had to go early or put a towel on the chair to save a seat so you could come back after breakfast. We tried to book a tour through the hotel but that was useless We go to bangkok every 3 to 6 months thought we would try this hotel due to reading reviews from trip advisor but have since noticed they were not from our part of the world would never stay or recommend this to any of my friends which is sad as the rooms were a great size with all the extras like washing machine and dryer Read more

Genuine Expedia guest review

ok i guess i give it a 3.5 star overall room service was a rip off better to buy at 7 eleven to stock up and eat outside dont order room service you will pay 1000 % more they dont stock your room coffee and sugar enough they only put one of each item i think thats a joke when your paying good money to stay there.

Genuine Hotels.com guest review

It was a good experience. Staff was helpful and pleasant. Buffet breakfast was very good. Would return to this hotel.

Genuine Hotels.com guest review

great hotel, very friendly staff, direct access to sky train, underground and shopping centre, complimentary coffee, juice, water and newspapers in the lobby. lovely infinity swimming pool. large bedroom with amazing views over bangkok. Love the toilet...u guys have to go and experience yourself!! The staff were helpful & friendly...Overall, I really […] enjoyed my stay..:) Read more

Genuine Expedia guest review

It was very good almost perfect that we will return to this hotel when in Bangkok.

Genuine Hotels.com guest review