Would have been better if the bed was softer. Otherwise the hotel location, cleanliness, breakfast, hotel service etc is excellent.Genuine Hotels.com guest review
Excellent location. The staffs are very friendly and helpful. I would definately go back.Genuine Hotels.com guest review
Response by Grande Centre Point Hotel Terminal 21 Dear Valuable Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Saiphon P.
Hotel is attached to the metro station AND a modern, high-end mall. Everything you need is a short walk away. Clean and safe. Professional and friendly staff. Great gym and spa facilities. Internet is very business friendly - easy access and good bandwidth. My second stay at this hotel and will definitely stay here again.Genuine Hotels.com guest review
很好的位置, 吃東西方便! 飯店也乾淨Genuine Hotels.com guest review
"Great location, good breakfast buffet"
This was our second stay. The hotel is connected to the Terminal 21 shopping mall, the BTS (sky train), and MRT (subway). It's also across the street from a very good Thai massage place. One negative point is that many taxi drivers don't know where the hotel is, or how to get to the front of the hotel. The breakfast buffer offers both western and local […] food that is worth much more than the extra cost to include breakfast is the hotel reservation. Read moreGenuine Hotels.com guest review
"Beautiful hotel in Bangkok near everything"
Beautiful centrally located. Near all the action and shopping rail etc.Genuine Expedia guest review
"Awesome hotel location"
Best hotel location I've ever had but the price reflects it!Genuine Hotels.com guest review
"Clinical, sterile rooms and no alcohol! Horrible."
I wanted to like this place because the location is so good.. But my room was like a doctors clinic or a hair salon, so bright and austere and charmless. I couldn't imagine wanting to sleep there. And then I found out that they do bit services alcohol. That is right. A 4* hotel in Thailand (not Sudan or Saudi Arabia) does not serve alcohol. So I just […] went out and got a room at the much nicer Westin Grande and moved there. I lost $200 because my room at this placed was paid in advance, but to be honest I would not stay here if they paid *me* $100 a night. Read moreGenuine Hotels.com guest review
"Excellent all around"
Minimalist elegance with great comfort; central location on top of hip mall, sky train and subway.Genuine Hotels.com guest review
The hotel is good for the price, especially if you take the location into account.Genuine Expedia guest review
Room wasn't ready at 2:00 had to wait until 3:00pm. Was placed in a King size bed corner room but without a computer desk. Awesome automatic toilet, one of best I have seen.Genuine Expedia guest review
"Great location with nice views from room"
A hotel with professional staff, it's a very comfortable hotel. On the same block as the Skytrain (BTS) & MRT (Subway). linesGenuine Expedia guest review
"Great location near subway and sky train stations."
Room was extremely quiet. Housekeeping staff was very conscientious. Called to have laundry sent out and person came to room to collect bag within minutes!Genuine Expedia guest review
"Very Satisfied US Customer"
Everything was great, but the facility is in need of cocktail lounge.Genuine Hotels.com guest review
"Great value, great location"
Great location, connected to the train system (about 40 min from airport door to door) and access to Terminal 21 mall right from the hotel. Staff was friendly and the pool and amenities were great.Genuine Hotels.com guest review
GREAT location, with easy access to both SkyTrain & subway. attached to Terminal 21 mall with over 50 restaurants. great value for the service & facilities.Genuine Hotels.com guest review
"Very nice hotel"
Room Bath and hotel location are excellent. I recommend any one to stay in this hotel. As tis hotel is conacted to the Asok station you can go to any place with an easy way,Genuine Expedia guest review
"close to all must-see sights"
Clean room, good service, so convience...Genuine Hotels.com guest review
PerfectGenuine Hotels.com guest review
"where to stay in Bangkok"
A week in downtown Bangkok seemed like a long time to get acquainted with the feel of the place and this hotel was at the center of the vibe ofnthe city. The hotel's location nextto the BTS ( metro ) made it easy to get frommplacetomplace understanding that traffic on the street below was horrible. The hotels facilities, dinning, comfort, spa, pool, […] sauna were all included in our stay at a price that made it stupid to be anywhere else. The staff lived up to the slogan a country of 1000+ smiles where Everyone was there to make my stay the very best.. Read moreGenuine Expedia guest review
"Great Hotel - Not much beside Terminal 21"
Great hotel staff and service. Connected to terminal 21 shopping center. There's a grocery store on the bottom level of terminal 21 for shopping and alcohol. Didnt find much else around the hotel besides mall and Soi cowboy). Soi Cowboy is <5 min walk if interested. No bar or alcohol service at hotel. Spa is connected to hotel but not affiliated. I […] found the spa so-so. better off finding a local spa. Infinity pool is great however hot tub is located indoors in separate male/female sections. Read moreGenuine Hotels.com guest review
I have stayed at this hotel many times. However this time there was a problem with the water pressure and the stability of water mixture. Couldn't get warm water. Only hot or cold. Reported the problem 2 times but they never repairs the issue.Genuine Hotels.com guest review
"Great hotel for family & business travelers"
New Hotel, Excellent location with lots of shopping center around. Very close to BTS & Subway. Prime location in Bangkok.Genuine Expedia guest review
"In the heart of it all!"
Great place that offers so much right next to the hotel. You can jump on the sky train and get anywhere you want not to mention terminal 21 is a fun place to shop. You can spend all day there and not get your fill. It's a great place. Only wish we would have stayed there longer.Genuine Expedia guest review
The room was amazing - clean, well-appointed, very nicely designed. Service was top-notch, comparable to the finest hotels in New York and Paris.Genuine Hotels.com guest review
Positives: Luxurious Great breakfast and facilities Friendly staff Close to skytrain and mall Comfortable beds Amazing pool area Negatives: Room was not ready for check in upon arrival Mold in showerGenuine Expedia guest review
I checked the hotel out on a previous trip to BKK and thought I'd give it a try due to low cost. overall its good enough until they tried to rip me off on a laundry charge. It was intentional, and certainly unacceptable. I get that type of shenanigans in China maybe. I'll continue to stay accross the street at the Grande SheratonGenuine Hotels.com guest review
Great location, lots of shopping and access to MTR and BTR. Overall great experience.Genuine Hotels.com guest review
"Awesome Staff, Rooms, and Breakfast!!"
This was my first stay in Bangkok, and I spent a lot of time researching hotels. I wanted something clean and in a good location. I was willing to spend a little bit, but still wanted a good value. This Grand Centre Point hotel (Terminal 21) exceeded all of my expectations. The breakfast is an absolute must, I highly recommend you book that as a package […] with your room. Read moreGenuine Hotels.com guest review
"small room but convenience"
bed is comfortable, but room is too small. Good for the one who likes shopping, just a minute walk to bts and mrt. The price is a bit too expensive.Genuine Hotels.com guest review
"Almost new hotel in ideal location."
Pro's : Great location, connected to terminal 21 shopping center which has many restaurants, a grocery store, and lots of clothing shops. Also the BTS sky train is joined to the hotel and mall. The hotel opened in 2011 so it's almost new. The rooms have washer/dryer units which is very convenient. The beds are pillow top with down pillows and good quality […] comforters. My favorite thing was the bidet toilet which is fully automatic, with a heated seat! The bathroom has a rain shower with separate tub. Cons: Check in time is 2:00pm, I arrived then but staff informed me that the room wasn't ready.Waited over 30 minutes for my room to be available. Not enough staff to check in guests, people were waiting every time i walked past. One staff was rude with an older gentleman trying to check in next to me. Laundry/dish soap were not provided until I requested from guest services. Bathrobes also had to be requested. I was in a corner room on the 29th floor and was unpleasantly surprised that I could see other guests in the room next to me, no privacy glass. The rooms aren't as big as others in this price range. Read moreGenuine Expedia guest review
"Excellent staff and great accommodations"
Nice, new hotel with all the amenities. The concierge was very helpful. Very convenient location adjacent to the sky train and Terminal 21 shopping center. The top 2 floors of the mall are restaurants and a great food court. The bottom level has an upscale supermarket. We stayed for two nights at the beginning of ur Bhutan trip. The hotel graciously […] agreed to store my extra suitcase for two weeks even though we weren't planning to stay there after Bhuan. I will definitely stay here again whenever I'm in Bangkok. Read moreGenuine Hotels.com guest review
The hotel is connected to Terminal 21 mall which can be accessed via the furthest left hand doors from the lobby. Also you can gain entry into the hotel from the M level from outside the building 24hrs a day via the side entrance that has a guard there all the time. Perfect if you are taking the BTS you don't have to go to street level.Genuine Hotels.com guest review
Good location as near from stations （BTS and MRT)..........Genuine Expedia guest review
It is one of the newest hotels (written 6/4/12) in Bangkok and one of the nicest ones as well. We kept getting compliments from drivers when they found out we were staying there - "oh such a nice, new, big hotel". The mall it is attached to, Terminal 21, is awesome. The hotel itself is super nice. A must-do is laying by the rooftop pool! The only thing […] that wasn't so great was that the employees didn't speak English well which was surprising given this was such a nice hotel. Also, room service food wasn't great. The free breakfast was awesome though. Read moreGenuine Hotels.com guest review
We enjoyed our stay. Allowed check-in at 9.00AM which was great after an overnight flight. Located near skytrain and MRT station. Breakfasts were excellent; however the breakfast room was too crowded. Excellent security system e.g elevator use requires room key card.Genuine Hotels.com guest review
A new hotel located next to a new shopping mall and BTS station. Very conveniently located. The room is clean and the bed is comfy. The breakfast was just so so. Most hotel staff was nice and helpful. The mall is more for teenagers.Genuine Hotels.com guest review
"Location, not much else"
Good location, not much of an hotel, rarher appartment, staff absent, breakfast packed, food quality below average. Nice poolGenuine Expedia guest review
"Avoid -there are better hotels in Bangkok"
LONG, long lines at check-in. Only 3 check-in clerks for ~40 people. Check-in clerk read very loudly my hotel room. Large groups from tour buses stay here. Overrun by guests' screaming kids. I requested non-smoking room/floor, but hotel floor smelled of cigarettes. Requested room change but they claimed hotel was full. Hotel is new but construction […] already showing shoddy breakdowns (e.g. grout in bathroom and sinks). I needed a dentist; the staff was unhelpful (including the concierge, who didn't speak English); the assistant supervisor pointed vaguely in the direction outside the hotel, told me to walk 5-10 minutes. I checked out early and booked a room at Aloft Bangkok (brand-new, wonderful staff). Stay there instead Read moreGenuine Expedia guest review
Good location for both BTS and Subway, as well as shopping complex.Genuine Expedia guest review
"Exceeded expectations and then some"
New hotel, so perhaps that is why the price was so reasonable? Everything about my stay was top notch. The pool/lawn/ chill zone on top of 8th floor was an oasis of calm a short elevator ride from the exotic chaos of Sukhumvit road.Genuine Hotels.com guest review
"Good value for money"
Good hotel, good locationGenuine Hotels.com guest review
Second Time staying here. Cannot ask for a better location. Near a great mall, and next to the BTS / MRT stationsGenuine Hotels.com guest review
Hotel decided to refurbish the pool during the period of June - pretty unhappy that I wasn't notified so that I could have booked somewhere else as was looking forward to relaxing in the pool after 3 weeks travellingGenuine Hotels.com guest review
Incredible place to stay, you will have to see for yourself :))Genuine Expedia guest review
Response by Grande Centre Point Hotel Terminal 21 Dear Guest , Thank you so much for your review, we are so glad that you enjoyed your time spent with us and we look forward to welcoming you back in the near future. Sincerely, Charoen Kuanmit.
"Great location, good breakfast spread"
We really enjoyed our stay at Grande Centre Point Hotel Terminal 21. The hotel is located at the center of the capital city. The adjoining mall and the link to the rapid transport links BTS and MRT through a common lobby makes it an excellent place to commute to all the major locations. The staff is courteous. The rooms are clean and we used to get […] a panoramic view of the city from the window.The Breakfast spread is superb. Read moreGenuine Hotels.com guest review
"The best city centre hotel."
Thailand, is known as, The Land of Smiles, we believe it is this hotel that trains the Thai people to smile.Genuine Expedia guest review
"nice hotel that just near the bts/mrt"
nice and comfortable. will come again for my next trip. recommended.Genuine Expedia guest review
"Excellent in every way"
Family of 4. Very nice room on 21st floor with great views of the city. We could not fault this hotel, very clean, great location with very friendly staff. We will definitely stay here again.Genuine Hotels.com guest review
"Good location (Direct link to ASOK BTS)"
Fantastic location, nice room ( we got upgraded to a deluxe room) and service. The view (room facing pool) has a great view o the surrounding area. Tall ceiling and huge windowsGenuine Expedia guest review
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