"Great but a few improvements needed"
Excellent hotel in a good location. We were upgraded to a suite on arrival which was amazing with fantastic views over city. only negative was that water in rooms was only ever luke warm so the massive luxurious bath was of no use and also only luke warm water for showers. Service by pool was slow and took an hour for food to arrive but would not hesitate […] to stay again Read moreGenuine Hotels.com guest review
We had an enjoyable stay. The room was spacious with stove, washing machine / dryer and full size fridge. We were on the high floor, level 30 with good views. We have breakfast and dinner at the shopping centre (Terminal 21), but it only open at 10am, so a late breakfast. There was direct access to Asoke Sky Train station on the same line a Mo Chit […] (have a big market there). Very nice pool and gym. Would definitely stay here again. Only a small thing, housekeeping only replace the complementary water if used. So second day they only gave me 1 new bottle instead of 2, where as most hotel would have just gave you 2 incase you drink more later on. Read moreGenuine Expedia guest review
"Excellent hotel in perfect location"
Hotel is perfectly located right at the doorstep of the station. Classy hotel with a perfect view of the city from the room. By far my best stay in Asia.Genuine Hotels.com guest review
"Stay only if you need to go out a lot"
The room I stayed was on the 17th floor, room 1718. The room was was very clean and excellent, the facilities provided were very good. However it was not spacious and there was no ventilation, you will feel suffocated if you stay long enough. The view from the room was very nice. Since I had to do shopping and visit places I came back to the room only […] to sleep. There were lockers provided in each room which were simple to operate and safe to keep your valuables. There were MRT and BTS railway station just next to this hotel which was very convenient. However the staff who came for cleaning at my room were very nice, they even noticed my sunglasses which I had forgotten during checkout and called me back immediately. While checking out, there was a counter near the entrance who help tourists in getting taxis, when I asked him about a taxi to airport that gentlemen was not even bothered to answer me. He was more interested in attending the guests who were checking in even though I asked him first. Read moreGenuine Expedia guest review
"Is great, safe, convenience n comfortable."
Hotel itself has shopping mall n restaurant, and very convenience as BTS just right at your doorstep. I love it because as security is good. Thumb up!Genuine Expedia guest review
"very good location with easy access to MRT & BTS"
Pleasant staff. Convenient to transportation. Just next to shopping mall with food court. Prices at food court is cheap and offers good food.Genuine Expedia guest review
The location of the hotel is really wonderful. There is really nothing to complain about, you have the BTS, MRT & Terminal 21 all nearby & sheltered. The room was a good side & the view of the room we stayed on 18th floor is beautiful... 1 small complain would be the bed! It is too hard! Me & my friend woke up w aching backs...Genuine Hotels.com guest review
Lovely hotel , friendly and helpful staff , swimming pool was a great place to relax in the afternoon , I would definitely stay here againGenuine Hotels.com guest review
We booked two rooms and absolutely enjoyed our stay!!! The staff are very friendly and helpful, location is convenient as it is next door to Terminal 21 and the BTS and MRT and the rooms are spacious. The hotel has great facilities such as a modern gym and infinity pool. The breakfast has a great range and caters for all tourists. Absolutely recomm […] ended!!! Read moreGenuine Hotels.com guest review
"Affordable at a Good Location"
Very helpful and friendly hotel staffs. The only 2 dissappointments with the hotel service:- 1. check in time was delayed 1 hour 2. the room was not 'make up' on the second day although the sign was on.Genuine Expedia guest review
This is the 2nd time at this hotel, and we shall use it again, it is very central with the underground (MRT), and also the skytrain (BTS) just two minutes away, as it communicate with the hotel via a bridge. Terminal 21 shopping centre is just accessible via a door. The hotel staff are excellent, always willing to please, we have spent 2 lovely weeks […] there. Thank you to the Hotel and all the Staff. Read moreGenuine Expedia guest review
"Moved out of this hotel a day early"
This hotel was very cheap for a 4.5 star and now I know why. My room was clean and spacious and had a washer-dryer but that was the only good thing about the hotel. For a business person particularly it should be avoided. There isn't a business center and when I asked the front desk to scan two documents for me it turned into a soap opera lasting all […] afternoon and ended with me giving up. Other aspects of service were terrible. When I called down to room service to get a corkscrew to open a bottle of wine I was told to "go buy one in a supermarket or department store." There isn't a drop of alcohol in the place (no mini bar in the room, no bar in the hotel, no alcoholic beverages on the room service menu). The fitness centre equipment was well below the quantity and quality you should expect in a good hotel. I ended up moving a day early to another hotel. Read moreGenuine Expedia guest review
"4 Day Business and Break"
All was perfect... except. Was surprised that the bellman worked with the Taxi Driver to set a high prices on 2 visits to the airport. 100% above the meter price. In all hotels I have previously used in BKK the bellman works for you. Advises the taxi driver to use the meter, and gives you a card with driver's taxi number on it, in case there are difficulties. I […] am used to great service in all Bangkok Hotels, we all are.... even 2 star properties, and have never encountered this type of service before. Read moreGenuine Expedia guest review
"Great View, more apartment than hotel…"
We were stopping over for a night on the way back from Rome to New Zealand and were pretty tired after 25 hours or so of travelling so looked forward to just sleeping. The bed was really comfortable we had a room up really high, I think a couple floors down from the top. I just wondered why is there no mini bar? We woke at 3 am as we were on strange […] time zones and needed a juice but there's nothing, it's really strange as we had stayed in hotels all over UK, Paris, Italy and this was definitely more of an apartment where you bring your own food… better for longer stays I guess. We had to walk past all sorts of people it was pretty uncomfortable with "ladies of the night" (can't use the exact word in this review apparently) coming up to my partner who didn't know where to look when we had to walk at 3am to find a 7 eleven to get a juice (the 2 x water bottles given were long gone). We didn't even know about room service, wasn't advertised, we weren't told about it and there was no menu. Would have booked a proper hotel had we known. Also had to pay half the rate again to have a check out for 3 hours later than offered, we were too tired to care and understand there's a fee but it seemed pretty high. Read moreGenuine Hotels.com guest review
"Close to Everything and Oh So Luxurious"
We had a 'second honeymoon / adults only nine days in Bangkok and spent quite some time in the room (!) and at the pool. Even though we were in such a busy area, somehow the acoustics were excellent so the room and pool area were very peaceful. We loved the area and so convenient to the Skytrain - we would stay at Grande Centre Point Hotel Terminal […] 21 again. Read moreGenuine Expedia guest review
"best hotel i have stayed in so-far going again for"
I dont think so thats personal stuff?Genuine Expedia guest review
i stayed for 3 nights in early nov. my check-in experience was not good. after the perfunctory greetings, the front desk informed me tt my earlier request for a king bed in a non smoking superior room is not available. she asked if it was ok if she puts us in a smoking room, which was a definite No for me n my husband. then she looked displeased and […] fiddled a bit with her keyboard and asked if we would accept twin beds in a deluxe rm. i said tt was acceptable. we were feeling tired and irritable at that time, having had a rough travel to get to bangkok, and i couldnt wait to rest in my assigned room. then the lady at front desk fiddled a bit more with her keyboard and proclaimed tt there IS a non smoking room with a king size bed after all. I was wondering why didnt she do her checks properly in the first place to avoid putting tired travellers in a worse mood then they already were in. There was no apologies from her for all her pointless fiddling too. other than the lack of sincerity n warmth from the check in lady, the concierge desk was v helpful and more than made up for her inefficiency. Read moreGenuine Hotels.com guest review
will go back to this hotel again... :)Genuine Hotels.com guest review
"Awesome hotel next to BTS, MRT"
Extremely convenient being linked to BTS, MRT and T21 shopping mall. Staff were all friendly and helpful, will certainly choose this hotel again.Genuine Expedia guest review
"CONVENIENT AND PROFESSIONAL STAFF"
We stayed 4 days at the hotel, found the staffs very professional and helpful. They speak and understand english too. The hotel is very near to both the skytrain and the mrt, so it is very convenient to travel by trains. Taking the trains is quite easy, if you are prepared to ask and learn. The train station staffs will help you. It may be crowded, […] do not be intimidated by the crowds, just follow the signs, the stations work very much like Singapore's system. Back to the hotel, the rooms are comfortable with all the necessary facilities, including microwave and a mini "pantry". Breakfast spread is good and substantial. Read moreGenuine Expedia guest review
"My last trip"
Very clean and helpful service acctualy they up grade us, location is realy perfct , lits if resurant and caffee just inside hotel mallGenuine Hotels.com guest review
"Great Hotel and Great Location"
Went to Bangkok for a 3 Day conference that was being held at different hotel across town. The conference hotel was completely booked, but since both hotels are located on the BTS line, Grande Centre was still very convenient. I have stayed at Grand Centre before and would stay again. This is a quality hotel catering to business people, and or couples […] or families on a holiday. Read moreGenuine Expedia guest review
Excellent property. Very centrally located. Restaurants malls shopping right outside the hotel. Very good breakfsst and courteous staff. Very helpful and knowledgeable concierge. It is like a home away from home.Genuine Hotels.com guest review
Location is excellent. However room facilities are surprisingly disappointing. 1. No in room drinks, snacks 2. Wifi hotspot is always lighting at night, shining the room, ok for me but we paid good sleep, right? 3. Some cabinet doors are loose 4. Hot water system sucks in one of the room, very hot and cold water only available Also, sometime house […] keeping forget to swap the towel. And... Booked for 1 king bed room two months ago but the hotel only give me twin bed room with bed pack together. Read moreGenuine Expedia guest review
"Nothing special to mention, better places around"
Nothing special to mention, for this place better places around, atmosphere is cold business like that doesnt gel with the cityGenuine Hotels.com guest review
Great location Near bts and mrt. Terminal21 shopping mall at your doorstepGenuine Hotels.com guest review
The Staff were helpful and very curtious. The rooms were clean and spacious.Genuine Expedia guest review
"Great Location and Big Room"
The room is very big with living room and bed room. The facilities are great.Genuine Hotels.com guest review
Great location, connected to Asoke BTS station and the shopping mall Terminal 21. Clean and tidy room, but hot water supply (shower) is not stable.Genuine Hotels.com guest review
"A great hotel all round"
The hotel is situated in a great spot, right by the rail transport links and at Terminal 21, a superb shopping mall. The hotel was in very good condition and impressive throughout. The electronic, fancy smancy toilets are remarkable! The only thing I would recommend is that the hotel puts a little colour in the rooms as they are very bland, while Bangkok […] itself is vibrant and colorful! We didn't eat at the hotel so I cannot rate the restaurant facilities. Read moreGenuine Hotels.com guest review
Great location. New hotel with modern rooms.Genuine Hotels.com guest review
The location of the hotel is ideal, as it is close by BTS & MRT. It is next to Terminal 21 shopping moor & you can spend whole day there. The infinite swimming pool & dinning place are well designed with spendid view. A bit more expensive then normal hotel in Bangkok centre, but if you can effort it is definitely worth it.....Genuine Hotels.com guest review
"Nice hotel in the centre of Sukhumvit"
Very nice hotel in the centre of all the action in Sukhumvit. As there were only smoking rooms left when we arrived, we were upgraded to a suite on the 31st floor. Really nice and spacious room with a good view of the city. We didn't spend a lot of time in the hotel outside of the room, but the pool on the 5th floor is nice and the Spa includes segregated […] Jacuzzis, saunas and steam rooms. Good selection at the free breakfast. The hotel also connects to a really big shopping centre if that is what you are looking for. Quiet stay, though we were on floor 31 which may have helped. Read moreGenuine Hotels.com guest review
Great location. Close to the mall and the skytrain. Mins away from the hot spots of sukhumvit! Very friendly staff. Rooms were decorated very elegantly. Great view of the city from the room.Genuine Expedia guest review
"Fantastic hotel location"
Hotel main entrance might be a little difficult to find for first timers. Hotel staff was friendly as they approach you once they see you dragging your luggage in. Staff are able to converse in fairly good English. A trainee told me she is able to speak Mandarin as well. Managed to check in after 10 minutes, after some issues faced.Genuine Expedia guest review
I is nice hotel Comfortable I like itGenuine Hotels.com guest review
"Bangkok weekend getaway"
the location of the hotel is great, just right next to Terminal 21 shopping complex. The room was pleasant although small and the bed was extremely hard.Genuine Expedia guest review
"Bangkok first timers"
Great hotel for first timers to bangkok, Easy access to transport, food and entertainment.Genuine Expedia guest review
"Excellent Qulity Hotel"
I love this hotel. Its next to/on top of a beautiful new shopping centre (Terminal 21). It has an amazing lobby and large rooms. Its quiet and central enough for everyone. Highly recommend it.Genuine Hotels.com guest review
Grande Centre Point T21 is in a great location near lots of restaurants and next to the BTS and T21 shopping mall. It also has some nice gym and pool facilities.Genuine Hotels.com guest review
"What no bar?"
Good overall but why no bar in the very large ground floor lounge? Not even somewhere to get a coffee with visitors apart from the occasional Nescafe drink dispenser. Not what you would expect from a hotel of this standard.Genuine Expedia guest review
Quality of service is better than expected. Room cleanliness is superb and the location is very good.Genuine Hotels.com guest review
A good location and a great pool area. Rooms are practical but not very homely. My pet gripe for hotels in Thailand is that the beds are hard and this hotel is no different!Genuine Hotels.com guest review
Hotel was excellent - clean, fantastic staff, great facilities and superb location with direct access to BTS, MRT and shopping mall. The only downsides were the beds which were extremely hard and the breakfast which was quite limited in choice. Apart from these 2 issues, I really liked this hotelGenuine Expedia guest review
"Very comfy bed, connected to Mall, BTS & MRT"
Loved the very huge comfy bed and Jap style toilet bowl. Room was well designed and tastefully furnished (stayed in one bedroom suite) . Very impressed with the clean design and beautiful patterned sliding door to bedroom, with matching design on the carpets. Noticed a faint lotus scent as I walked the corridor between lift and room and there was a […] lotus picture in the bedroom so don't think it was a coincidence but a well thought theme. I loved everything about my stay there and has highly recommended it to family and friends. Read moreGenuine Hotels.com guest review
they miss out to clean my room till I request for exchange of towels when return at evening. after shower, I were shock to see slip of paper pass through door claiming that room was not make up due to timing. I'm not please on such service!!!Genuine Hotels.com guest review
"Great Hotel at Very Affordable rates!"
This was my 2nd time staying at this hotel and am very pleased with it both times. Room is bright, clean and spacious; love the wide glass windows allowing lots of light in. The sofa area is great for lounging. Besides a water boiler, there's also a microwave oven. Bathroom is well lit, the Japanese automated toilet is wonderful! The staff is polite […] and helpful. My daughter left her mobile phone in the room when we checked out. And when we went back, the staff had already put it aside for us. I appreciate their honesty. The location of the hotel is really good, easy to get around, hotel is connected to the Asok station. The mall, with a great food court, is literally a door away! Overall it's a good hotel, I'd recommend it anytime! Read moreGenuine Expedia guest review
The hotel is simply superb in bangkok right inside Terminal 21 shopping centre Rooms is always clean and all staffs are friendlyGenuine Expedia guest review
"Good hotel good position"
Good central based hotel. Room immaculate facilities good but did not use restaurant. Suited us as a good base for exploring Bangkok.Genuine Hotels.com guest review
Very comftable, great rooms with great veiw of bangkok and great staff always trying to please.Genuine Hotels.com guest review
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