All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Hotel Cielo, Playa del Carmen

4th Street, between 5th and 10th Ave, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
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Excellent4.1 / 5
  • Had a great time. Very close to the beach, very friendly and helpful staff, great small…Nov 19, 2014
  • Nice hotel. Good location. Nice rooms. Good resturant. No pool. Felt a little bad to find…Oct 7, 2014
See all 78 Hotels.com reviews
4.5 / 5
From 599 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

  • Family Room, Balcony
  • Standard Room, 1 King Bed, Balcony
  • Standard Room
  • Standard Room, Ground Floor

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property
  • Resort fee included

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
Things to do
  • Ecotours on site
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Complimentary toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free Wi-Fi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Carboncitos - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Cielo, Playa del Carmen’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Cielo, Playa del Carmen

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