All hotels in Playa del Carmen, Quintana Roo, Mexico
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City Express Playa del Carmen, Playa del Carmen

2.5 stars
Avenida Balamkanche, Playacar Fase II, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Suburban hotel in Playacar with outdoor pool, 24-hour fitness

  • Free hot/cold buffet breakfast, free WiFi, and free parking
Playa del Carmen hotel with outdoor pool and breakfast

Near Explor Park

City Express Playa del Carmen is a 10-minute drive from the ferry terminal for a 45-minute boat trip to Cozumel island. At Xplor Park, a 6-minute drive away, you can swim down a trail through caves, fly on zip lines over jungle, and ride in an amphibious vehicle.

Eco park adventures

You're 11 minutes by car from Xcaret eco park, where you can visit a turtle sanctuary and dolphin aquarium, or go to the beach for water sports like snorkeling. It's a 9-minute drive to Fifth Avenue, where you'll find a pedestrian strip with restaurants, nightlife, and shopping.

Free parking, 24-hour gym

The hotel's hot and cold buffet breakfast can be your fuel for a day of exploring nature or working out at the 24-hour fitness center. You can spend the afternoon lounging by the outdoor pool, and parking is free for guests and laundry facilities are available.

Free WiFi, flat-screen TV

Each air-conditioned guestroom has WiFi for getting online, and you can also watch a flat-screen TV with cable channels. Rooms feature desks where you can sit and work, as well as natural light from floor-to-ceiling windows.

Main amenities

  • 135 smoke-free guestrooms
  • Near the beach
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in the lobby
  • Air conditioning
  • Daily housekeeping
  • Garden
  • Front desk safe
  • Laundry service

What’s around

  • In Playacar
  • Yucatek Divers (1 mi / 1.7 km)
  • Playa del Carmen Maritime Terminal (1 mi / 1.7 km)
  • Central Square (1.3 mi / 2 km)
  • Nuestra Senora del Carmen Catholic Church (1.4 mi / 2.2 km)
  • Playacar Golf Club (1.5 mi / 2.4 km)
Good3.9 / 5
  • Nice hotel but the food is not good. Room is clean, and wifi is fast.Jun 29, 2015
  • My wife and I stayed twice - first, for one night upon arrival in Playa before taking the…Jun 24, 2015
See all 292 reviews
From 159 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $53
  • Standard Room, 1 Queen Bed
  • Standard Room with Two Double Beds
  • Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 135 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Accessible parking

Other information

  • Smoke-free property

Also known as

  • City Express Playa Carmen
  • City Hotel Playa Express Carmen
  • City Express Playa Del Carmen Riviera Maya, Mexico


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Ecotours nearby
  • Golfing nearby
Working away
  • 24-hour business center
  • One meeting room
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Disabled parking

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

City Express Playa del Carmen, Playa del Carmen’s small print

Also known as

  • City Express Playa Carmen
  • City Hotel Playa Express Carmen
  • City Express Playa Del Carmen Riviera Maya, Mexico


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

City Express Playa del Carmen, Playa del Carmen

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