All hotels in Dubai, United Arab Emirates
1 room, 2 adults
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Sheikh Zayed Road, Dubai, 191055, United Arab Emirates, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 286 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.3
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3.0 / 5Good
"Mediocre hotel"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
While the room was not necessarily dirty, it wasn't exactly the nicest/cleanest room I've ever been in. It just looks like it's been a while since things have been updated, and they probably didn't clean it enough between stays as it should have been. The upside was that it's right in front of the metro so at least it's easy to get places. Service was good too.
Genuine Hotels.com guest review
2 night trip Apr 26, 2015
Brecken
US
5.0 / 5Outstanding
"Dubai 2015"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel at a great price .Right in front of the metro.Very convenient.
Genuine Hotels.com guest review
6 night business trip Mar 9, 2015
Carlos
US
2.0 / 5Fair
"Good hotel, but lousy reception service."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The service at the front desk was extremely slow, both for checking in and checking out, make sure you reserve an hour for each procedure to be safe! Also, in my booking I had asked for a baby cot, but it was not in the room yet, I've had to call them again after which it was provided. Not something you want to do at 2am after a long flight... The room itself was very nice, good view and layout, and the location of the hotel is excellent, there's fast food, supermarkets and a metro station right next to the hotel.
Genuine Hotels.com guest review
2 night family trip Apr 16, 2015
Ruud
US
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
It's clean hotel but the service was bad I will come back to this hotel because the price only
Genuine Expedia guest review
Other trip Mar 27, 2015
A Traveler
US
3.0 / 5Good
"very central"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is rated as 5 star but it is more of a 3.5-4.00 star hotel. In recent years it has not been upgraded - carpet, furniture.
Genuine Expedia guest review
Other trip Mar 21, 2015
annie
US
4.0 / 5Excellent
"comfortable and convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
comfortable hotel - very convenient and right on the dubai metro line (emirates towers stop), good sleep, quiet and nice pillows and bed. bathroom was very modern and nice with awesome city view. price quite reasonable staff was very friendly and accomodating. only down side was hot water took a long time and was not always very hot. perhaps this was because i was on a higher floor (48th)
Genuine Expedia guest review
Other trip Mar 20, 2015
michael
US
3.0 / 5Good
"Well Priced Hotel - But Dry."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
This was a business trip and the hotel is just a 5 minute walk to DIFC. Please note that this hotel is DRY (it does not serve alcohol) which should have been included in the Hotels.com description. Hotel rooms were tired but functional. The staff were extremely helpful and it is well located for DIFC and airport. The rate for a central Dubai hotel was very reasonable
Genuine Hotels.com guest review
3 night business trip Mar 8, 2015
A Traveler
US
1.0 / 5Poor
"Run away find another hotel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Hotel is in very bad condition. Same goes for the staff. Bad rooms for 5 stars hotels. Superior room and premium room is almost same. Bathtub is dirty. Water mixers leaking. Shower flooded something was block the ground hole. Curtains ripped. AC can't be adjested. You can't park your car you have to hand it to them and they once left windows opened. Elevators is always busy and they mix our luggage when we first arrived and we check out they kept us waiting for almost half hour for the luggage. Also they said we take 18 ADE from me saying I used mini bar!!! Overall it's bad hotel I don't recommend it. Was the worst Part of my trip to Dubai.
Genuine Hotels.com guest review
4 night trip with friends Feb 12, 2015
Albert
US
5.0 / 5Outstanding
"Great Location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A pleasant stay overall. Well positioned for business and pleasure! Really handy being across the street from the DIFC and only a few stops from the main downtown shopping area.
Genuine Expedia guest review
Other trip Feb 23, 2015
MH
US
4.0 / 5Excellent
"Location, Location, Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Location of this hotel literally steps from a metro station is great. Easy access from the metro stop to just about any place in the city. The hotel is 65 stories high and there are a limited number of hotel rooms on each floor. We booked a premium room, which was very spacious, and since we were on the 38th floor had great views to the ocean. The bathroom is very large with a separate soaking tub and shower. Previous guests have commented on mold in the shower. This was the case in our room. It is more of an eyesore than a health hazard. It is puzzling to me as to why they have not done anything about it. The mold is growing on the stone that is constantly wet from the shower so I am assuming it is hard to treat. The bed was very comfortable and the room was quiet at night. We booked the bed and breakfast rate that was worth it for one of the days we were there. We had a very early flight departure on departure day and since the breakfast was not open until 6:30AM were not able to take advantage on the last day. If you were to purchase breakfast at the hotel as a stand alone it was over 30.00USD per person which seems very high although the breakfast was excellent quality with both Western and Middle Eastern options available. The pool at the hotel was very nice although it is on the small side for the size property. (The second day was very crowded with many guests wanting to use the pool.)
Genuine Hotels.com guest review
2 night romance trip Feb 15, 2015
Erika
US
2.0 / 5Fair
"toilet broken it took them 4 hour to check me in a"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
very bad I have 2 rooms thy could not check me in ,the toilet marbelle one in one of the rooms was broken
Genuine Expedia guest review
Other trip Feb 14, 2015
adel
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
This is my first visit to Dubai...It was for shopping and pleasure....The hotel was excellent . We were welcomed by a nice receptionist called Hussam....He gave us a high floor room (61st floor) just as I have asked when I reserved online. Nice view on the jumeirah beach side. We were upgraded for a premium room...Spacious, comfortable with a huge bathroom...You have all you need in the room.. Polite staff on the reception as well as in the "metro" restaurant where we used to get our breakfast in the morning. Breakfast quality was excellent with good variety of hot and cold plates. Fresh fruits and diary products. The check out was smooth and easy thanks to Svetlana who was really professional and helpful. Thank you Millennium Plaza Dubai. :-)
Genuine Venere guest review
Other trip Feb 7, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel but reserved bed size is not guaranteed"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel and room were very nice. I was upset however that although I reserved a king bed, only a twin bed was available. I had to pay an extra $30/night to get a room with king bed. It was explained to me that the availability of a king bed was not guaranteed. I thought this was poor form however.
Genuine Hotels.com guest review
6 night business trip Jan 24, 2015
Joy
US
5.0 / 5Outstanding
"nice hotel and very good place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it was a nice stay in Millennium Plaza Hotel Dubai every thing was awesome, good service nice staff.the subway station 5 steps from the hotel. but the hot water not not always available and some times we need to wait 15 minutes to get hot water. but overall very nice hotel
Genuine Hotels.com guest review
3 night romance trip Jan 22, 2015
Qusai
US
5.0 / 5Outstanding
"My first choice whenever I am in Dubai."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Combine a convenient location, gracious and very helpful staff, a spacious and well appointed room, a great breakfast delivered with flawless service and you have a great hotel. This hotel is my first choice whenever I come to Dubai.
Genuine Expedia guest review
Other trip Jan 26, 2015
Dan
US
2.0 / 5Fair
"This is a DRY HOTEL."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I did not realize this was a DRY hotel. I don't believe this was mentioned in the expedia listing. I would have never stayed there if I did. The staff directed me to the Crown Plaza a couple blocks down - which was really nice. Apparently they are asked often. BEWARE.
Genuine Expedia guest review
Other trip Jan 23, 2015
Rand
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great staff and location. Bathroom shower did not drain fast enough. Great view from room.
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
US
5.0 / 5Outstanding
"GREAT hotel despite wi-fi problems"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was REALLY good. I have stayed there 3 times and everything is just PERFECT. The only downside was that I had some trouble with the wifi connection, but removing that, it is probably Dubai's greatest hotel in terms of price-reward. Rooms are huge and clean. Personnel is very friendly. Location is basically unmatched: right in front of the metro station
Genuine Expedia guest review
Other trip Jan 11, 2015
Mario
US
5.0 / 5Outstanding
"awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a great stay. Located just in front of metro station
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
chanyoung
US
4.0 / 5Excellent
"Poor quality towels in washroom"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My stay was good but the only thing I didn't like about this hotel is there towels are very poor quality. I think you get a better quality towel even in a motel.
Genuine Hotels.com guest review
5 night family trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel and great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic staff, ask for Najib, he is the man. Great hotel location. Great value.
Genuine Expedia guest review
Other trip Dec 24, 2014
Ilbidri
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really nice hotel with great location , just the Internet is too expensive per hour . Overall , it was great
Genuine Hotels.com guest review
3 night trip with friends Dec 12, 2014
Cliff
US
3.0 / 5Good
"Bad value for money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Good location, poor condition, wear and tear, very late services, not up to standards.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, near metro station,clinic,"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good experience in general, but after checking out I asked the receptionist for arranging with a car to take me back to the airport she looked at me and said we don't have that we can get you a taxi, so I told her its part of package and that you picked me up/ so she checked and said oh yes yes ( so I think it is better to check first before answering client). Any way 5:30 pm I went to the reception and asked for ride to the airport,and found out that they have not made reservation for me and I was going in a circle then after wasting 10min they told me no car and I should wait for another 10 min I was mad and afraid to lose my flight I was angry, I grabbed my suitcase and ran outside for a taxi.
Genuine Expedia guest review
Other trip Dec 7, 2014
Suad
US
5.0 / 5Outstanding
"Nice hotel close to all famous places to visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice location. Close to all famous places you would like to visit during your visit to Dubai. Staff was friendly.
Genuine Expedia guest review
Other trip Nov 29, 2014
Kanwal
US
3.0 / 5Good
"Misleading dry hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Unprofessionaly of the place was highlighted by the fact that the club room was rented out on our last day for a private event. room was spacious but basic What really irritated me was that I did not see any indication that the hotel did not serve alcohol in the expedia page, which is especially difficult in Dubai
Genuine Expedia guest review
Other trip Nov 19, 2014
mo
US
4.0 / 5Excellent
"Great hotel but they need to have free wi-fi..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
There is no complementary wi-fi at the hotel for guests which made my stay very inconvenient! Other than that it's a very nice hotel at a great location!
Genuine Hotels.com guest review
6 night business trip Nov 7, 2014
A Traveler
US
1.0 / 5Poor
"Unsafe stay"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
This is not a five star hotel. Its a small hotel with a decent staff. They over charge on wifi so make sure you include that in your package. Phone network service is bad in the room. There are no electric sockets in the bathroom for the hair dryer and no mirrors near any sockets so it makes it hard getting dressed-for those who care. Bathroom has a bad smell. The worst of my experience was that on the last day of my stay I had a man in my room at 6:30am when i woke up, he said he was in their checking the mini bar and left. Nothing happened after i complained so make sure to chain lock the door !!!!!
Genuine Hotels.com guest review
5 night trip Oct 31, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This is my first time to visit Dubai, and stayed in the Millennium Plaza hotel, the hotel has great location, restaurants coffeeshops and 24/7 convenient store were just around the hotel. The metro train station is just outside the hotel entrance that directly goes to the airport and some of the nicest places like Dubai mall and Burj Khalifa. The room view was great especially if you requested for the higher floor. The room was kinda outdated, old carpet and old furnitures but overall the room was clean and big. You also have to pay for the wifi and phone calls which i think you be free.
Genuine Expedia guest review
Other trip Nov 3, 2014
Angelo
US
3.0 / 5Good
"Nice hotel near dubai mall"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
nice hotel near Dubai mall. And the metro only 2step from hotel. >>>BUT the elevator you have to wait after you push the button of the elevator. About 5minute if you lucky. The toilte are something els. You need to push flas 2time to clean the toilte. I dont no if im only one notice that?!
Genuine Expedia guest review
Other trip Oct 18, 2014
abdullah
US
4.0 / 5Excellent
"convenient location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Large bed and bathroom. Good location, easy to go with metro to all the malls and close to Burj Khalifa
Genuine Hotels.com guest review
4 night trip Oct 7, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
My overall stay at the Millennium Plaza Hotel Dubai was subpar at best considering the price. The apperance and cleaniness of the property was slightly above average. The room which I had was nice and spacious. The front entrance to the hotel was located behind the metro station and impossible to see from your car or cab. By far the most dissapointing aspect about the stay was the service. 30 minutes to an hour for basic requests such as ice, clean towels, etc. Not a good value for the price.
Genuine Hotels.com guest review
1 night trip Oct 5, 2014
A Traveler
US
4.0 / 5Excellent
"General Review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel staff were very welcoming and professional. However, we did not know in advance that alcohol is not served in the hotel. Internet is very slow.
Genuine Expedia guest review
Other trip Oct 7, 2014
Shahin
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I was disappointed internet was not included ~ I had to pay an additional cost.
Genuine Hotels.com guest review
1 night trip Oct 3, 2014
A Traveler
US
5.0 / 5Outstanding
"nice hotel, great locaton"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
great experience with great location , i loved breakfast buffet
Genuine Expedia guest review
Other trip Sep 25, 2014
kasem
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good staff and comfortable room for the first night I had problem with air condition and there is delay with room serves last things for hotel 5 star should have good lobby
Genuine Expedia guest review
Other trip Sep 14, 2014
ibrahim
US
4.0 / 5Excellent
"Good location, guality staff, in transition"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel was more affordable then many in Dubai, especially located so close to the Dubai Mall. The room was comfortable, the city view was exceptional, and the included breakfast was delicious. The savings were evident in small touches and slight wear off the beaten path. The biggest drawback: the pool bar was under construction. I would go back.
Genuine Hotels.com guest review
4 night romance trip Sep 4, 2014
Tommy
US
5.0 / 5Outstanding
"very nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
wonderful in everything
Genuine Hotels.com guest review
2 night trip Jul 30, 2014
issam
US
5.0 / 5Outstanding
"5 Star Service and Comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff is outstanding, from security to the front desk to the bell station. Their service attitude is worthy of 5 star. The room was clean and comfortable. The pool was perfect. The breakfast buffet very satisfactory. But the service attitude is what has impressed me and why this hotel is my hotel of choice for my last two visits to Dubai.
Genuine Expedia guest review
Other trip Aug 2, 2014
Mike
US
5.0 / 5Outstanding
"Great downtown location with easy walking to DIFC"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great customer service with free upgrade at check-in and free in-room wifi access. Enjoyed the overall stay. Great location with a few minutes walk to DIFC and direct access to Metro station. Mall of Dubai about five minute taxi drive.
Genuine Hotels.com guest review
12 night business trip Jul 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Consistent Professionalism and Courtesy of Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
As a former resident of Dubai, I love the location on Sheikh Zayed Road with the Metro station outside the front entrance. Most importantly, the staff was incredible. From the check-in, to luggage assistance to my room, to the little gestures from security and other staff as you enter the hotel lobby. The room was beautiful with an incredible view of Sheikh Zayed Road and the Emirates Towers across the street.
Genuine Expedia guest review
Other trip Jul 6, 2014
Mike
US
2.0 / 5Fair
"Very bad experince I would not do it again"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Very bad experince I would not do it again , very bad staff no experince how to respect the visitors , I paid online before I go as you confirmed and they wanted me to pay again when I checked out , They asked me a depsoites before I stay and refused other currency coze I don't want to change my money as its short stay , they collected AED 20 fees which was not mentioned on your website. in Mashrabia restaurant cheating they gave leftover food from day before .
Genuine Expedia guest review
Other trip Jun 1, 2014
Ay
US
1.0 / 5Poor
"THIS PLACE IS A MESS. PLEASE SAVE YOUR MONEY!"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
THE PLACE HAS ONLY 6 LIFTS IN A OLD BUILDING. WE WERE STANDING IN LINE FOR THE LIFT MOST OF THE STAY THERE.
Genuine Expedia guest review
Other trip May 25, 2014
A Traveler
US
5.0 / 5Outstanding
"New high-rise hotel right at a Metro station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We only spent one night there, but the hotel was superb. They have just recently opened the upper floors, and had plenty of rooms, so they upgraded us to the 57th floor at no extra charge, and allowed us to check in at 7 am (we were just off a cruise ship). The room was gorgeous and so was the view of the Persian Gulf. We bought a day pass on the Metro and used it to get to the Dubai Museum in the old part of town, as well as to get to the Dubai Mall and the Burj Khalifa. In summary, this is an excellent hotel to use as a base for exploring Dubai.
Genuine Expedia guest review
Other trip Apr 30, 2014
Sherry
US
2.0 / 5Fair
"not a 5 star hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
great staff, odd things though. no hot water, gift shop closed, alarms went off
Genuine Expedia guest review
Other trip Mar 29, 2014
g
US
2.0 / 5Fair
"Worst hotel I have stayed in Dubai. Not 5 star...."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
List is too long to capture 4 nights experience...
Genuine Expedia guest review
Other trip Mar 22, 2014
Alan
US
5.0 / 5Outstanding
"Very Nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
موقع الفندق ممتاز والاستقبال جدا رائع والغرفة جميلة جدا
Genuine Expedia guest review
Other trip Mar 17, 2014
e.n
US
3.0 / 5Good
"close to the down town and metro station"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
good but wifi not so convenient.
Genuine Expedia guest review
Other trip Feb 1, 2014
Bo
US
5.0 / 5Outstanding
"Friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Location of the hotel was central to where we wanted to go: Festival City, Dubai Mall, Burj Khalifa and Global Village were all within easy driving distance. Chima was very helpful as was the complimentary valet parking staff. Room had a great view of the city and was clean and well appointed.
Genuine Expedia guest review
Other trip Jan 26, 2014
Jeff
US
3.0 / 5Good
"Good hotel location; GREAT views; Good service"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
*Our room was not ready when we arrived, despite confirming it two hours prior to arrival. *Our room was not sufficiently outfitted with beds for two adults, two kids (we had only one king bed) and had to pay extra for a roll-away bed. *At 6:30am, an alarm went off and announced that we had to vacate the room. The problem lies, not in the 20+ flights of stairs we climbed down, but that once it was rumored to be "safe" to return to our room by another hotel guest in the fire stairs, an hour later another announcement alerted us that all was clear. It was a false alarm. *The front desk lady, Jacqueline, was wonderful and accommodated us to freshen up in the gym area. *The check in and out was pretty speedy and painless.
Genuine Expedia guest review
Other trip Jan 8, 2014
Denise
US
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