wonderful in everythingGenuine Hotels.com guest review
"Great downtown location with easy walking to DIFC"
Great customer service with free upgrade at check-in and free in-room wifi access. Enjoyed the overall stay. Great location with a few minutes walk to DIFC and direct access to Metro station. Mall of Dubai about five minute taxi drive.Genuine Hotels.com guest review
"New high-rise hotel right at a Metro station"
We only spent one night there, but the hotel was superb. They have just recently opened the upper floors, and had plenty of rooms, so they upgraded us to the 57th floor at no extra charge, and allowed us to check in at 7 am (we were just off a cruise ship). The room was gorgeous and so was the view of the Persian Gulf. We bought a day pass on the Metro […] and used it to get to the Dubai Museum in the old part of town, as well as to get to the Dubai Mall and the Burj Khalifa. In summary, this is an excellent hotel to use as a base for exploring Dubai. Read moreGenuine Expedia guest review
"not a 5 star hotel"
great staff, odd things though. no hot water, gift shop closed, alarms went offGenuine Expedia guest review
"Worst hotel I have stayed in Dubai. Not 5 star...."
List is too long to capture 4 nights experience...Genuine Expedia guest review
"Very Nice hotel"
موقع الفندق ممتاز والاستقبال جدا رائع والغرفة جميلة جداGenuine Expedia guest review
"close to the down town and metro station"
good but wifi not so convenient.Genuine Expedia guest review
Location of the hotel was central to where we wanted to go: Festival City, Dubai Mall, Burj Khalifa and Global Village were all within easy driving distance. Chima was very helpful as was the complimentary valet parking staff. Room had a great view of the city and was clean and well appointed.Genuine Expedia guest review
"Good hotel location; GREAT views; Good service"
*Our room was not ready when we arrived, despite confirming it two hours prior to arrival. *Our room was not sufficiently outfitted with beds for two adults, two kids (we had only one king bed) and had to pay extra for a roll-away bed. *At 6:30am, an alarm went off and announced that we had to vacate the room. The problem lies, not in the 20+ flights […] of stairs we climbed down, but that once it was rumored to be "safe" to return to our room by another hotel guest in the fire stairs, an hour later another announcement alerted us that all was clear. It was a false alarm. *The front desk lady, Jacqueline, was wonderful and accommodated us to freshen up in the gym area. *The check in and out was pretty speedy and painless. Read moreGenuine Expedia guest review
"nice...restaurant and breakfast was excellent ..."
hotel is excellent location one minutes from metro station,restaurant is fantastic ...concierge services is poor as there is no specific location for them so u need to wait alot...the hotel maintenance is poorGenuine Expedia guest review
"A total dump!"
If you can avoid this place, do yourself a favor and don't stay here! Long story short, I wasn't able to check in until 5:30, and when I was finally able to, you could tell that they were rushing so hard that they didn't clean the toilet. Next, the outside of the window was so dirty, that I couldn't even take a proper picture of the view! But the worst […] part of all? No hot water for the entire three days I was there!!! This place is a joke and a total waste of money. Avoid it at all costs. Read moreGenuine Expedia guest review
"Bad service and unclean"
Room cleanliness and specs: toilet stank & was never cleaned properly, shower edges were brown & there was hair, not all trashes emptied daily, top decor over bed stained, carpet stained. When they clean the bathroom they don't bother to clean any makeup stains! they take away a shower cap, used for 1 day, and then fail to replace it! there was no HOT […] water! There was a pot which was dirty from the people before me Door doesn't close right if you don't push it, and doesn't open unless forced! Room key programming gets erased when put near mobile Service: I leave my room at 8:30am daily. There was a day when the room was not cleaned, although I pressed the clean request button, until 5:30 (9HOURS LATER!) I was back (tired) and asked the cleaners to leave. I called the service via telephone to fix hot water, they said they would & didn't. next day, I complained at reception, I was told that there were repairs and I needed to leave the water running for 10-15mins before the hot water would come! I asked to replace my room because this was unacceptable, they said they were fully booked and did nothing! In meeting room (floor 61): water glass stained, candy holders not replaced (not cleaned nor refilled), service not available to clear coffee cups regularly. Overall, the stay was very uncomfortable! Read moreGenuine Expedia guest review
"Good location but very rude saff"
Found stains in all the towels. Bathroom light did not work outGenuine Expedia guest review
"Close to the Dubai Mall"
Nice Hotel.Genuine Hotels.com guest review
"OMG!!! What can I say? Fantastic!"
So great! Steps from the train! Staff was excellent.Genuine Hotels.com guest review
"With my family"
Very nice hotel, location is great..Genuine Expedia guest review
"Not a five or four star by any standard"
Would not ever consider they are a USA standard four or even a five star hotel, more like a 2 star want to be run down older hotel. No my cup of tea nor would I recommend to anyone.Genuine Hotels.com guest review
"Excellent location ."
Stayed on the 60th floor , great view . Ideal for using the rail system.Genuine Expedia guest review
The location is nice.. just half a block from timesquare.. toys R us to be specific ! .. the hotel is overpriced .. the room is very small and the menu for room service isn't that much ..Genuine Expedia guest review
"the pictures of the pool & all are misleading"
Its a dry hotel, no alcohol and the pool and pictures are very misleading, I would not stay there again nor recommend it to anyone. endGenuine Hotels.com guest review
"Try it you won't regret"
The services and the staff were great. It's not far from most places I visitedGenuine Expedia guest review
The location was excellent due to proximity to the Metro transit station. This allowed travel all over the city with ease and security.Genuine Hotels.com guest review
"good sleep over place but dont visit the pool"
Rooms are good. Pool and breakfast are not experiences worth sharing.Genuine Expedia guest review
Our experience in Millennium Plaza Hotel Dubai was more than great, the AMAZING location! gave us the ability to move around Dubai in 3 days so smooth.Genuine Expedia guest review
"very good experience"
Excellent location across from metro. Good service, they remember your name while you're there.Genuine Hotels.com guest review
Nice hotel with great location next to Metro stop. Quite a few restaurants nearby.Genuine Hotels.com guest review
I really like the hotel, and would stay there again anytime!!!Genuine Hotels.com guest review
bacially this hotel is excellent but amongst others, location is great. it's located just in fron of hte metro station and so convenient to go anywhere. a room was spacious and clean with a large bathtub. staff was well deciplined. i would definelty recommend.Genuine Expedia guest review
"Ok hotel, not four star though"
The hotel is well located and would be fine for one or two nights max. Its amenities are overall average. The lobby decor is so tacky it is actually comical. The pool is very nice and the room's large bathroom and swivel tv are brilliant. The windows and walls are well insulated against noise as well. Room service is prompt and the rooms have cool computer […] controlled lights and room cleaning/quiet requests. Food is average and presentation nice. Now... The baseboards in the toilet room had not been cleaned in months it seemed. Simply disgusting. While staff is very polite, the concept of what a concierge does seems to have eluded this group. The person pretending to hold that position will admonish you for not planning ahead and google is all they know. They screwed up my birthday dinner reservations. Staff pushed the private taxis when my friends asked for a city taxi. (the supposed 'only 10 pct more' turns out more like 30 pct - we walked away). Upon check out very early in the morning, I waited and waited for the only two staff members to notice me while they were arguing over paperwork. I had to interrupt them; it took them another 20 mn to check me out as they were taking personal calls... I travel a lot and appreciate cultural differences but this hotel's staff needs to clean up its act. Read moreGenuine Expedia guest review
The best things that the hotel was very close to the Metro station.Genuine Expedia guest review
"Good standard with reasonable price"
nice clean hotel , close to every thing , located in very good place which sheikh zayed road, valet parking free , no noise and bed comfortable . every time i come to this hotel with my wife i really enjoy my stay. i would recommend that for everyoneGenuine Expedia guest review
"Great hotel for short or extended stay"
The only problems I faced were with respect to cab drivers knowing about and finding tihs hotel. Otherwise this was a phenomenal place to stay. I would advise them to include an hour of wifi everday in the hotel price. It is not much and it would make everyone very happy.Genuine Expedia guest review
Dirty room and low expariance of staff - bad lobby -good location-Genuine Expedia guest review
"Great...on Sheikh Zayed Road specially for Family"
Overall very nice!. Metro is just 10 steps away Could do better on breakfast......Genuine Expedia guest review
Fantastic staff, and amenities. Only thing wrong was a friend and i had booked two beds on website but when we got to hotel they only had king bed available. They did upgrade the room for us and was ok having to share! Nicest hotel i have stayed in Dubai.Genuine Expedia guest review
"I would do it all over again with you!"
Loved it! Loved the room, the layout, the ocean view, the food, overall an outstanding experience!!! Will come back for a longer stay!Genuine Hotels.com guest review
"Dubai/Great 5-star value and metro location"
This hotel is a hidden treasure among all of the other 5-Star properties along the famous business district known as 'Shk Zayed Rd', with the best thing being that you exit the hotel and you are entering the metro, which takes you anywhere.Genuine Hotels.com guest review
"Very helpful staff makes a difference"
I stayed in a Club room that includes a few extras such as free wifi, access to the club room on L61 where breakfast is served and the office area is - all included. The room was clean and large, and allowed me to work when I was between meetings. Wifi was excellent. The hotel staff were very good and always talked to the guests, asking if there was […] anything that could be improved, how the stay was etc.. It made you fell that everyone really cared. Good work. Read moreGenuine Hotels.com guest review
"Good quality dry business hotel"
Good quality dry business hotel with nice gym and poolGenuine Hotels.com guest review
"Great stay but few problems with room"
There were a few prblems with the room but the staff were brilliant and dealt with them straight away. Really helpful when it came to business support also.Genuine Expedia guest review
Great location opposite train station. Our room on the 58thfloor had the greatest view to the coast. No need to go to the Burj Khalifa because the view awesome. Pool is on the 12th floor in a separate bldg. and service was superb. There is now a new state tax added to your bill. Be aware.Genuine Hotels.com guest review
"Friendliness and politeness of staff."
Very centrally located hotel. Staff especially Moeen were extremely helpful,friendly and polite. Bit dissapointed that hotel did not serve alcohol but knew this whilst booking. Also dissapointing was lack of hot water in bedrooms. Overall the location is what sells this hotel.Genuine Hotels.com guest review
"Good value for money"
Rooms were very nice and modern. Location is good for Metro Station and access to the fairly close Burj Khalifa. Not all taxi drivers know where it is, but the Crowne Plaza is only about 100m away down the sidewalk and all drivers know the Crowne Plaza.Genuine Hotels.com guest review
It was good but the problem was in the hot water for the shower & the shower room also the claining wasn't good ( it was soooo bad )Genuine Hotels.com guest review
Quality of serviceGenuine Hotels.com guest review
Hotel location is very goodGenuine Hotels.com guest review
I didn't enjoy the front desk staff person telling me I would have to wait to check out until. They checked the mini bar. I told they what I had used but insisted on checking.. In other words we don't believing you I don't lieGenuine Expedia guest review
"Millennium Plaza Review"
Millennium Plaza, Dubai is a great hotel with an even greater location. The staff is very friendly and helpful. Would love to stay there again.Genuine Hotels.com guest review
was a great hotel conveniently located. Very nice rooms, staff and all was great. Only complaint was the lack of hot water, which no matter what time of day, even middle of the night, was an issue.Genuine Hotels.com guest review
"Amazing Value for Money"
We stayed here on a 1 night stopover en-route from Europe to London. I booked this hotel as it was the cheapest of the 5* hotels in downtown Dubai. I could not quite believe the size, quality and view of the hotel room. Possibly the nicest hotel room I've ever had. Ask for a view of the Burj Khalifa and a high floorGenuine Expedia guest review
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