All hotels in Florence, Italy
1 room, 2 adults
You can collect Welcome Rewards® nights herePiazza Della Repubblica 7, Florence, FI, 50123, Italy, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 15 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.8
5.0 / 5Outstanding
"nice hotel with great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
the hotel was very nice & the staff were very friendly. the location is in the heart of florence, were we could walk to anywhere. the only thing was my reservation stated breakfast buffet, but what it meant was " continental " and so i had to pay for the eggs i ordered !!
Genuine Expedia guest review
Other trip Jan 13, 2015
Enas
US
5.0 / 5Outstanding
"Really nice and well-located hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our second stay in a Rocco Forte hotel and we continue to be delighted. The decor is very elegant and clean, the service is excellent, and we made a lot of use of the hotel concierge as we did on our previous Rocco Forte hotel stay. The hotel is located very close to many attractions - we walked everywhere which was really nice! I would totally recommend this hotel for anyone staying in Florence.
Genuine Hotels.com guest review
3 night romance trip Jan 30, 2013
WWSF79
US
5.0 / 5Outstanding
"Fantastic Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is in an amazing place; close to all the actions. The room and everything was in perfect condition. Staff very helpful, courteous and friendly. The breakfast was good but it did not include eggs and omelette; those were extra charges.
Genuine Hotels.com guest review
3 night business trip Apr 25, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"THE BEST HOTEL IN FLORENCE BY FAR"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Frankly its expensive, thats why I picked it, its worth every penny and the location is beyond perfect, the staff feel hand picked and the atmosphere is opulent yet welcoming. the cocktails are among the best i have ever had and the dining room is stunning, its a small venue in terms of foot print but thats mainly down to the architecture in the area, there room was very elegant and had a large hallway and a walk through closet which gave it the feel of an apartment with views onto the street through shutters, sound proofing was epic so staying in bed in the morning was made all the better.
Genuine Expedia guest review
Other trip Nov 26, 2014
Simon
GB
2.0 / 5Fair
"over all not value for money at all"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
overall poor
Genuine Hotels.com guest review
2 night trip Jan 1, 2014
MM
AU
5.0 / 5Outstanding
"more than outstanding hotel - reservation problem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
the hotel was outsanding. the only problem i had was differnce between the rate i did reservation with and the rate applied by hotel when i arrive. i had a contact with hotel and they return me the differnce and i had a call from hotel to ensure i am satisfied and they informed me that the rate published by hotel .com was wrong
Genuine Hotels.com guest review
2 night trip Jan 13, 2013
sherif
IE

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Wir kommen wieder!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Wir können das Savoy nur empfehlen. Die Lage ist super und der Service erfüllte unsere Vorstellungen zu 100%. Herzlichen Dank an das Team an der Réception. Wir kommen wieder.
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
Thomas
CH
5.0 / 5Outstanding
"Perfecto"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Un hotel perfecto con la mejor situacion. El personal muy atento y las habitaciones impecables!!
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
ES
4.0 / 5Excellent
"Preis-/Leistung stimmt nicht"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
+++Tolle Lage, hilfsbereiter kompetenter Concièrge, freundliches Personal / --- kein Spabereich (für ein 5* eher ungewöhnlich), Zimmer schön und gross, die Ausstattung aber eher mager (kleiner TV, keine Nespressomaschine, kein Ipad/-phoneanschluss - im Deluxeroom versteht sich)
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Daniel
CH
5.0 / 5Outstanding
"Det beste hotellet i Firenze (har bare bodd her)"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Akkurat når det gjelder Savoy er det enkelt å være skråsikker. Rocco Forte er det beste hotellet i Firenze. Vi bodde her for andre gang på to år nå, og til tross for at vi ikke har bodd andre steder i Firenze er det lett å være skråsikker: Dette er det beste hotellet i Firenze! Servicen overgår det meste vi har opplevd andre steder i verden. Standarden er god og beliggenheten er den beste. Punktum.
Genuine Hotels.com guest review
1 night family trip Jul 14, 2012
Jostein B.
NO
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Aug 28, 2013
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night trip Dec 22, 2012
atigeci
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Jan 27, 2015
natalia
RU
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night family trip Nov 11, 2014
HAMAD
AE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night trip Sep 27, 2012
A Traveler
FI

TripAdvisor reviews for Hotel Savoy

Overall rating:Based on 567 traveler reviews

Most recent traveler reviews:

Overall Rating
"Great Location"
04/26/15 soccergirl_58 Oklahoma City, Oklahoma
Great Location ! Rooms are quite small so make sure if you are sharing a room you upgrade it. Hotel staff were very accommodating in helping us find the right room for us. Front door staff were extremely friendly and helpful. Restaurant had great food for lunch and dinner. Breakfast buffet was pretty Can't beat the convenience of the location....
Overall Rating
"Excellent Location in the heart of Florence"
04/24/15 Safari O London, United Kingdom
Situated on Piazza della Repubblica, Hotel Savoy Firenze, Florence puts you right at the heart of things. Everything that’s great about Florence is within its reach. The are next to the Duomo and within walking distance of the River Arno, Ponte Vecchio, Boboli Gardens and Pitti Palace, as well as the finest designer boutiques of Via Roma and Via Tornabuoni. The Hotel is beautiful. Food at L"incontro restaurant was delicious! great atmosphere too.
Overall Rating
"Excellent location, nice service but very poor Concierge"
04/23/15 WYPIWYG Istanbul, Turkey
Very well located hotel, right on Piazza Della Repubblica – almost the most central location in Florence-, almost halfway between the Ponte Vecchio and the Duomo. All the main historical attractions in the downtown are at walking distance. We stayed at executive rooms, which were spacious, very clean and had nice view of the Piazza Repubblica. There is nice cafe in the entrance partly located on the street, a wonderful place to sit and chit chat over a “spritz” at day time while watching tourists from all around the world enjoying Florence. Breakfast is also served here which tasted ok but significantly lacked any variety. The service at the hotel was fine except the Concierge. The Concierge was so bad that could ruin your whole experience. They don’t speak decent English, no proper info during check-in for tourist destinations and on pre-booking tickets for most of the attractions, only 1 out of 4 restaurant recommendatons they made was good the rest was awful, Chianti tour organised by them was with a driver though we asked for a driver/guide and they overcharged for 1 hour delay – entirely in traffic(!)- with absolutely no warning before or after the tour – we noticed only after we got back home! They accepted to refund though. In short, perfectly located nice hotel with above average service for its price range – except for the very poor concierge.
Overall Rating
"Great location in the heart of the city!"
04/08/15 FP007 Westchester County, NY
We had stayed at the Hotel de Russie in Rome and our travel agent suggested to stay at the Rocco Forte sister hotel in Florence. I am pleased that we did as we had a wonderful suite directly on the Piazza della Republica. I have to say I was mildly disappointed that we were not informed the lobby, restaurant and bar were under construction (completed April 2015), as we had to eat breakfast in a make-shift restaurant in the basement level. There was such a small area to have a cocktail at night that we had to go elsewhere. The rooms (2 bedroom suite) were comfortable but not opulent or fancy. The staff was very friendly and courteous but it lacked the feeling I was given at the de Russie. This was my second time to Florence and my second 1st class hotel. Although I really liked it, I was not in love and will probably try a different property next time. However, I do believe if the restaurant had been open the experience would have been better.
Overall Rating
"Not quite excellent"
04/08/15 MCA523 Lexington, Massachusetts
This hotel is beautiful. And the service is great. The room, closet and bathroom were all a good size. But unfortunately function did not quite match form - there were several issues with our room when we arrived -- both the safe and the shower were unusable and we couldn't get the lights to come on (this turns out to be because they had been left plugged into the wrong place so could not be controlled by the wall switches). The problems were resolved quickly and with the right attitude but we were tired and it seemed like just one thing after another. I am not sure why a room would be left in this condition but some quality control would help. It is noisy on the square - particularly on Friday and Saturday nights - but being on the square , and only blocks from the Duomo, was a wonderful benefit overall. The breakfast buffet was very good, as was the dinner - but the latter was over-priced when compared to other restaurants in the area. The concierge was helpful, though clearly interested in steering us to the hotel restaurant as that is always the first recommendation. They did fail us one evening by forgetting to make a reservation we had requested. Overall despite the problems we loved this place and would return.
Overall Rating
"Spectacular Hotel and Location!"
04/05/15 Maddie P Atlanta, Georgia
This hotel is a luxury property in every sense of the word. The rooms are spacious and beautifully decorated. The bed was very comfortable with wonderful linens and the bathroom was elegant with marble floors and tub. Our room was on the top floor and overlooked the Piazza della Repubblica. I couldn't have asked for a better view. The meals in the restaurant were outstanding. The service was also wonderful. The concierge arranged for us to have a 4-hour private tour of Florence, which was a treat. In all of my travels this hotel stands out as an exquisite property in a gorgeous part of Florence. I would love to return here and I would highly recommend it to anyone!
Overall Rating
"Wonderful Property in the Heart of Florence"
03/31/15 josh_taylor_henderso Ventura, California
My wife and I recently returned from a trip to Florence during which we spent a couple of nights at the Hotel Savoy in Florence. Upon our arrival we were greeted warmly by the desk staff and directed to our room which they had upgraded to one of the executive suites. The room itself was beautifully appointed and contained every convenience including a walk-in closet. The view from the room's balcony was exquisite, looking out over the Piazza Della Repubblica. (Our room number was 211, I would highly recommend the room.) Surprisingly, even though the room looks out over the piazza, it's quiet and restful during the night. Every encounter with the hotel staff was positive. The Rocco Forte management are to be commended on their training. The one and only critical comment (or recommendation) I would make would be to make clear to the guest what the cost of the in-hotel breakfasts is (30 euros per person). The food quality was excellent and I would not criticize the service but if you are not clear on the cost and only want toast and coffee, it is a much better idea to get it across the street at the Gilli caffe.
Overall Rating
"Great location and very nice staff"
03/26/15 kingston11 Haverhill
Stayed here for 5 nights for my Wife's 50th and was very happy overall. The location is excellent, close to all the main attractions but you do pay for this in terms of money and noise!. We had a really nice balcony room overlooking the square, but on the first night were awake until 3.00 am. We worked out that this was mainly due to the youngsters coming out of the nearby Hard Rock Cafe and wanting to continue their party outside!. It was better the other nights but still a bit noisy so if you want peace would suggest a room not overlooking the square. The staff were all very friendly and helpful but be a bit careful with their recommendations for eating, the restaurant they suggested to us we checked out first and glad we did as would have been £300+ for the two of us. The doormen were fantastic, so friendly and helpful 24/7. Very happy overall but would say that for the price you pay breakfast should be included.
Overall Rating
"Lovely location!"
03/25/15 Pippa H Beckenham, null, United Kingdom
Lovely hotel that felt really luxurious despite the madness surrounding It during Pitti season and the eccentric people flocking to Florence that week Comfy rooms, greats service, relaxed breakfast and brilliant location =Happy traveller
Overall Rating
"Wonderful!"
03/23/15 LuckyDad New York
Arrived with my family of four and was warmly greeted by the Staff. They reviewed all that I needed to know for our two day stay and checked us in promptly. Our two rooms were a connected suite that was absolutely gorgeous! Shutters closed out light completely, bathrooms were spotless and beautiful and beds were clean and comfortable. Doorman provided us with a great restaurant tip our first night, concierge the second night. Staff was nothing but class, breakfasts were outstanding and we felt privileged to be in this property. Location is fabulous, just outside Republic Square. Great restaurants and shopping surround the hotel. Highly recommend this property... these guys do it right!
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