All hotels in Florence, Italy
1 room, 2 adults
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Piazza Della Repubblica 7FlorenceFI50123Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.7 / 5Outstanding

Score breakdown (from 48 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Comfort
    Uncomfortable
  • WiFi
    Bad internet service
4.0 / 5Excellent
"Hotel Savoy- good experience"
We had a great stay at the Rocco Forte Hotel Savoy. The staff was very kind, friendly, and helpful
Genuine Hotels.com guest review
3 night romance trip Oct 28, 2015
Adam
US
5.0 / 5Outstanding
"Cant wait to return!"
LOVED this hotel! The staff we were so friendly and accommodating. They assisted us with all of our reservations for dinners and the location is right in the heart of town. Cant wait to return!
Genuine Hotels.com guest review
2 night romance trip Sep 20, 2015
Hafsa
US
5.0 / 5Outstanding
"Great Hotel, I would recommend to anyone looking!!"
Amazing stay. My family of 4 loved the staff and location.
Genuine Expedia guest review
Other trip Aug 11, 2015
Colin
US
4.0 / 5Excellent
"Wonderful Experience with View of Squar"
We loved this hotel. We had a view on the main square, which could be noisy at times, but we loved the energy. The front desk and concierge staff could not have been more helpful and made our trip all the more enjoyable! A big thanks to Francesco:) Like every place we went to in Florence the dining room staff was not so great. We waited for initial service, we waited for food and drink delivery (often times with initial drink order being delivered much later than the food) and then we waited for the bill. This was our only disappointment with the hotel. Maybe this is what comes with tips being included in the bill in Italy! It makes you have a new appreciation for tipping!
Genuine Expedia guest review
Other trip Jul 22, 2015
A Traveler
US
4.0 / 5Excellent
"Wonderful hotel"
Wonderful Doorman and Front Desk staff. The concierge was extremely helpful. Location is fabulous but I must say, the view was spectacular but the room was very, very small.
Genuine Hotels.com guest review
2 night romance trip Jul 15, 2015
Julie
US
5.0 / 5Outstanding
"Great Hotel, corteius staff amazing location!"
We were welcomed to the Hotel by great staff, accompanied to the room and our luggage was set all within 10 minutes. Upon our departure they brought us water bottles for the road... The Hotel has perfect location for a great Florence experience!
Genuine Expedia guest review
Other trip Jul 18, 2015
Lia
US
5.0 / 5Outstanding
"Wonderful hotel in an excelent location."
This hotel is first class. Service and personnel are top notch. Room was a little bit small which is usual in Europe. We took an outside room with a wonderful view of the Piazza della Republica although it was somewhat noisy. All in all, an excellent experience. Take an inside room though.
Genuine Expedia guest review
Other trip Jun 28, 2015
Claudio
US
4.0 / 5Excellent
"Charming hotel near Piazza di Spagna (upper level)"
Beautiful view, nice neighborhood. Parking lot in front of the hotel. Quiet place. Superb view from the restaurant.
Genuine Expedia guest review
Other trip Apr 5, 2015
Antonio
US
5.0 / 5Outstanding
"Great Florence Location in the Middle of it All!"
The Hotel Savoy was a great place to stay. I would recommend it highly. Their staff went out of their way to make our stay a positive one. The customer service was exceptional. Eduardo at the front desk did everything in his power to make sure we were happy with our room and our overall experience. The doorman were always gracious and always had a smile to welcome us when we arrived. The location was ideal. It is in the middle of Florence and gives you the opportunity to walk anywhere. There is also nightlife in the surrounding area without having to walk far. I'd stay here again in a heart beat.
Genuine Expedia guest review
Other trip Mar 23, 2015
Kim
US
5.0 / 5Outstanding
"Nice heart of the center"
Good for shopping, middle of everywhere Need more quality goods for the toilet use
Genuine Expedia guest review
Other trip Feb 2, 2015
traveler
US
5.0 / 5Outstanding
"Good to stay"
Every thing was ok except one thing that when a high political person vist the hotel it was crowded and disappointed.
Genuine Expedia guest review
Other trip Jan 28, 2015
eng. saad
US
5.0 / 5Outstanding
"nice hotel with great location"
the hotel was very nice & the staff were very friendly. the location is in the heart of florence, were we could walk to anywhere. the only thing was my reservation stated breakfast buffet, but what it meant was " continental " and so i had to pay for the eggs i ordered !!
Genuine Expedia guest review
Other trip Jan 13, 2015
Enas
US
4.0 / 5Excellent
"Perfect location"
Close tithe action but not super noses. Live bands in the square at night and only 200ft from the carousel very nice hotel but rooms were a little small
Genuine Expedia guest review
Other trip May 9, 2013
faith
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
Great hotel. Would definitely stay again.
Genuine Hotels.com guest review
1 night business trip Apr 6, 2016
Andrea
GB
5.0 / 5Outstanding
"Where everyone knows your name"
5 star hotels obviously must do the big things right, but really stand out its the getting all the small things that 'service' entails right. And they are spot on in all of these areas. The room was lovely, and the location unbeatable for Florence but the thing that will stand out to me is their impeccable service from everyone I ecncountered.... And it was my first time there, and I only stayed one night. Somehow though (and I had no meals there, one drink at the bar), I had interaction with 6 / 7 staff members and everyone was politie, courteous and helpful. And amazingly, everyone seemed to know my name evern though they had no real reason to (nifty trick). My first stay will definitely not be my last. Bravo.!
Genuine Hotels.com guest review
1 night trip Mar 27, 2016
Matthew
GB
5.0 / 5Outstanding
"Great"
Fantastic
Genuine Hotels.com guest review
3 night family trip Mar 22, 2016
Flor
GB
5.0 / 5Outstanding
"Great location"
Great location
Genuine Hotels.com guest review
1 night business trip Mar 13, 2016
A Traveler
GB
5.0 / 5Outstanding
"Best of the best!"
Best hotel I ever stayed in
Genuine Hotels.com guest review
2 night romance trip Feb 1, 2016
MOHAMMED
IE
4.0 / 5Excellent
hotel is good for traveling. Staff are very kind. I am satisfied with this Hotel a lot.
Genuine Hotels.com guest review
2 night romance trip Oct 5, 2015
A Traveler
AS
5.0 / 5Outstanding
"First class service in the heart of Florence!"
The staff was very pleasant and very open in terms of communication, advising and organizing trips, restaurants, nightlife etc. The facilities were outstanding for an old European city and if you are lucky enough to be facing the piazza Republicca then you will have a very memorable experience!
Genuine Expedia guest review
Other trip Sep 1, 2015
world traveller
CA
5.0 / 5Outstanding
"Excelled from check in to check out"
From the time we booked in to the time we left the hotel and staff treated us lik royalty. We have stayed now on 3 seperate occasions and each time we vow to return.
Genuine Expedia guest review
Other trip Aug 2, 2015
Mick
AU
5.0 / 5Outstanding
"Great service"
Just a one night stop. Great service throughout
Genuine Hotels.com guest review
1 night romance trip Jun 20, 2015
A Traveler
GB
5.0 / 5Outstanding
"The Savoy, Florence, Italy"
The hotel staff were wonderful, and the breakfast buffet was really good and kept us going all morning. One little niggle was the restaurant at night - I really didn't like the meat (which was supposed to be fillet steak) and the portion sizes were small but the prices were high! We had an excellent meal at the restaurant opposite, Gilly's. The Market was wonderful and offered food for all tastes and moods. I loved the proximity of all the major historical sights. Santa Croce (a church near the River) now charges for admission, but Machiavelli, Michaelangelo, and Galileo are all buried here; worth a visit.
Genuine Expedia guest review
Other trip Jun 21, 2015
Sharon
GB
5.0 / 5Outstanding
"THE BEST HOTEL IN FLORENCE BY FAR"
Frankly its expensive, thats why I picked it, its worth every penny and the location is beyond perfect, the staff feel hand picked and the atmosphere is opulent yet welcoming. the cocktails are among the best i have ever had and the dining room is stunning, its a small venue in terms of foot print but thats mainly down to the architecture in the area, there room was very elegant and had a large hallway and a walk through closet which gave it the feel of an apartment with views onto the street through shutters, sound proofing was epic so staying in bed in the morning was made all the better.
Genuine Expedia guest review
Other trip Nov 26, 2014
Simon
GB
2.0 / 5Fair
"over all not value for money at all"
overall poor
Genuine Hotels.com guest review
2 night trip Jan 1, 2014
MM
AU
5.0 / 5Outstanding
"Wonderful hotel"
The centrality of the hotel is perfect and the service and amenities deserve five star status. However we were very disappointed to find that there was no indoor pool as described on the website
Genuine Expedia guest review
Other trip May 16, 2013
A Traveler
GB

The following reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"さすがサボイ"
すごくよかったです! 一番良い部屋に無料アップグレードしてくださいました。 スタッフさん、レストラン、サービスどれも最高でした。 スタッフさんは会うたびに覚えてくれてて挨拶してくれました^_^
Genuine Hotels.com guest review
1 night trip with friends Mar 30, 2016
shingo
JP
4.0 / 5Excellent
"Hotel idéalement situé"
On ne peut rever meilleur emplacement. L'hotel est situé sur la place de la République.Génial. Bon accueil. Interieur très beau. Bon petit déjeuner. Un peu décus par la chambre ( mais nous avions une chambre classique).
Genuine Hotels.com guest review
2 night trip with friends Mar 11, 2016
sandrine
FR
4.0 / 5Excellent
"Best Location in Florence"
It is my second visit to this hotel within one year, its location is fantastic. Staff are friendly and professional.
Genuine Hotels.com guest review
4 night trip with friends Feb 29, 2016
A Traveler
HK
5.0 / 5Outstanding
"excellente"
Very pleasant stay. Made my honeymoon trip perfect
Genuine Hotels.com guest review
3 night romance trip Nov 11, 2015
A Traveler
KR
4.0 / 5Excellent
"Wonderful experience staying with hotel savoy"
Hotel in excellent location and staff are professional and helpful
Genuine Hotels.com guest review
4 night trip with friends Oct 15, 2015
A Traveler
HK
4.0 / 5Excellent
"I´ve had better 5 stars."
To be honest I think the hotel is just to expensive to what it offers. Rooms on the second and third floor facing the backstreet are super noisy, you can hear all the noise on the street and the bathrooms are a bit unconfortable.
Genuine Hotels.com guest review
2 night romance trip Oct 15, 2015
A Traveler
ES
4.0 / 5Excellent
"Ok Hotel."
Ok hotel not more. The only great thing is that is in the heart of Florence.
Genuine Hotels.com guest review
2 night family trip Oct 15, 2015
A Traveler
ES
5.0 / 5Outstanding
Excelente estadía claro que me volvería a hospedar.
Genuine Expedia guest review
Other trip Oct 21, 2015
A Traveler
MX
5.0 / 5Outstanding
"EXTRAORDINARIO"
RECOMENDABLE 100% EL HOTEL TIENE EXCELENTE UBICACION , LAS HABITACIONES SON PEQUEÑAS PERO ESTAN EN MUY BUEN ESTADO . SU PERSONAL MUY AMABLE Y EFICIENTE. LO REPETIRIAMOS SIN PENSARLO. LA GERENTE MUY PENDIENTE DE LOS CLIENTES.
Genuine Hotels.com guest review
3 night romance trip Sep 19, 2015
Mariolga
VE
5.0 / 5Outstanding
"Excelente"
Muito bom!!
Genuine Hotels.com guest review
4 night romance trip Sep 6, 2015
Jorge
BR
5.0 / 5Outstanding
"Excellent accueil, efficace, agréable, bien situé"
Week end de Pâque avec les grands enfants, ballades à pieds, découverte de Florence et de ses petits coins à l' écart des foules. Petit déjeuner délicieux, salon très agréable, personnel chaleureux, préambule à de superbes journées de découvertes et de rencontres. Un très bon moment pour nous tous.
Genuine Expedia guest review
Other trip Apr 9, 2015
JMM
FR
5.0 / 5Outstanding
"Wir kommen wieder!"
Wir können das Savoy nur empfehlen. Die Lage ist super und der Service erfüllte unsere Vorstellungen zu 100%. Herzlichen Dank an das Team an der Réception. Wir kommen wieder.
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
Thomas
CH
5.0 / 5Outstanding
"Très bon hotel, rien a dire. Exceptionnel,"
Prix des chambres correctes, personnel au top Chambre avec télévision wifi. Salle de bain sechoir
Genuine Expedia guest review
Other trip Jan 26, 2015
PASCALE
FR
5.0 / 5Outstanding
"Perfecto"
Un hotel perfecto con la mejor situacion. El personal muy atento y las habitaciones impecables!!
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
ES
4.0 / 5Excellent
"Preis-/Leistung stimmt nicht"
+++Tolle Lage, hilfsbereiter kompetenter Concièrge, freundliches Personal / --- kein Spabereich (für ein 5* eher ungewöhnlich), Zimmer schön und gross, die Ausstattung aber eher mager (kleiner TV, keine Nespressomaschine, kein Ipad/-phoneanschluss - im Deluxeroom versteht sich)
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Daniel
CH
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night romance trip Mar 22, 2016
Thaira
BR
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Feb 1, 2016
Ashraf
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night romance trip Nov 15, 2015
Yvette
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Jul 19, 2015
A Traveler
IE
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Jan 27, 2015
natalia
RU
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night family trip Nov 11, 2014
HAMAD
AE
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip Aug 28, 2013
A Traveler
CA

TripAdvisor reviews for Hotel Savoy

Overall rating:Based on 768 traveler reviews

Most recent traveler reviews:

Overall Rating
"A very good hotel in a excellent location"
05/04/16 juanjosez205 Madrid
Excellent location, but you can be awakened at 6:00 a.m. by the Douomo bells. The isolation should be better. The concierge makes an excellent job, helping you with reservations, tickets, and tours. A good breakfast, but not as excellent as one can expect in a Rocco Forte Hotel
Overall Rating
"Just what I hoped for."
05/02/16 Susan M Cardiff, United Kingdom
I stayed at Hotel Savoy in early April for 5 days and the whole stay was lovely. The staff were very helpful and attentive, the breakfast was lovely and the rooms nice and spacious. I particularly loved the walk in wardrobe! We ate in the restaurant one evening and had the Florentine steak which was delicious but very large!! The location of the hotel was fantastic - being so close to the Duomo was wonderful although the square that the hotel is on could often be noisy with people late at night or early mornings. My only slight niggle was that as we sometimes arrived back to the hotel late in the day after excursions, it meant we were getting ready later for dinner and so we often missed the turn down service which was a real shame as it was a real treat. All in all a wonderful stay, fantastic location and I would thoroughly recommend this hotel.
Overall Rating
"Savoy"
05/01/16 2Boys2Go Albany, NY
We enjoyed our stay and the location is fantastic. Our room was plush and our dinner/bar experience was delicious and tailored to our family's tastes. Paul and his staff are friendly, helpful and we enjoyed their conversation! Thank you.
Overall Rating
"Great location, 5 star experience"
05/01/16 251margaretd Dallas
Hotel gives an upscale Italian experience, is within walking distance of everything, staff is 5 star. The Concierge recommendations for dining and day trip to wine country were spot on with what we were seeking. While I typically don't eat dinner at hotel restaurants, this one is awesome. The inclusive continental breakfast was very good as well as convenient.
Overall Rating
"Friendly and Polite staff, good location"
04/30/16 Khoo J Malaysia
The hotel staff were attentive to the guests and really helpful. I went out for a jog in the morning and as i arrived at the hotel door, the bellboy opened the door for me and asked if i would like a bottle of water. How attentive of him! The room was comfortable and clean. Only thing i felt was that the room service was kind of slow at times. I called for an extra bed to the room in the afternoon, i went out and came back at 8-ish only to find out that the extra bed wasn't delivered. I had to call them again and then we got the extra bed. The hotel is located strategically within Piazza Della Repubblica and 1 - 2 minute walk to the Santa Maria Duomo. Perfecto!
Overall Rating
"Savoy"
04/30/16 kmI1524QQ Houston, Texas
Fabulous hotel with perfect location right on the Piazza Repubblica. The inside is decorated beautifully and our room was spacious and very comfortable. The entire staff was helpful and friendly and we enjoyed our stay immensely.
Overall Rating
"Great experience"
04/28/16 sdkauf New York City, New York
Location is absolutely fantastic (around the corner from the Duomo). The hotel is beautiful, and the room was great. They also did complimentary prosecco in the lounge one evening. The really best part of the hotel, though, was the concierge - most friendly/helpful concierge I've experienced. Great restaurant recommendations, and just generally, anything we needed was taken care of above and beyond.
Overall Rating
"Perfect Hotel in a beautiful city"
04/27/16 jacques31 Limavady, United Kingdom
I have stayed here so many times over the years. The location is one of the most perfect locations one would expect in this beautiful city. With some rooms overlooking the famous Piazza Del Republica, along with a terrace where you admire the beautiful square, there's not many hotels which offer a traveller such luxury in this city. The service has always been exemplary, from the concierge to the service in the restuarant. It's with ease that you can arrive in your own car, park directly at the entrance of the hotel, and footsteps away from the famous shops and monuments. A perfect hotel in a beautiful city!
Overall Rating
"By Peter and Jenny"
04/27/16 G7117ZTpeters Bury St. Edmunds, United Kingdom
An extremely comfortable hotel with superb staff and an excellent, friendly restaurant. The location is first rate within easy walking distance of the major sites in Florence. We highly recommend this hotel which made us most welcome.
Overall Rating
"location location location coupled with great service"
04/25/16 hpmarge Seattle
lovely hotel with excellent service and location. comfortable rooms with contemporary decor. bright hallways and rooms. good water pressure, walk in closet. restaurant staff is very good as are the reception and concierge and front door personnel. entrance is discreet right off of Piazza della Repubblica.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews