"good hotel, good service, poor breakfast"
I like the concept and rooms, sleep comfort was very good, stuff was perfect but breakfast is poor , I mean very poor for this quality of hotel.Genuine Hotels.com guest review
"location and service"
I did not know the hotel was so far from the main areas I would want to visit. If i had known i would not have booked it. Not your fault. What was your fault 1- hotel staff did not inform me of a daily shuttle to the main part of the city 2- hotel staff did not check to se emy status as diamond and initially charged me for breakfastGenuine Expedia guest review
"nice hotel with nice view on the sea and good park"
the hotel is very nice in a very quite area, with good view over the sea and city. there is a shuttle bus to and from Taksim squareGenuine Expedia guest review
"Location is far"
The hotel itself is pleasant enough and the staff are friendly and helpful. However, the room we were given is small and I would recommend you do not pay extra for the Golden Horn view as the windows are really too small to enjoy the view and the rooms have no balconies (at least the one we were given). I am a Hilton Honours member, and yet when we […] asked for an upgrade we were not given one; they actually offered a lower floor as an upgrade for the exact same room in size and view! I asked for a late check-out as we had an evening flight and we were given only till 3 pm and it was a big to-do to get them to extend it to 4. However, all this was done very pleasantly and they were eager to try (or appear to try) to help. Breakfast was good if not exceptional. It cost us TL50 (around $30) extra for two people. The main problem with this hotel is the distance from the center of the city. There is a shuttle that runs 3 times a day, returning at 9:30 and 11:30 in the evening. This means you end up staying out all day if you decide to use the shuttle, which makes it difficult to go back to the hotel to take a shower and relax mid-day. If you choose to take a taxi into town, this will cost you TL25 or so (about $15) each way, which may cancel out any savings you make staying at this hotel. Although the hotel was very pleasant to stay in, I would not stay here again because of the distance which is quite inconvenient. I would prefer to pay extra and stay in the heart of town. Read moreGenuine Expedia guest review
Tv in Turkey lungueGenuine Hotels.com guest review
"Brandnew Hotel located Next to Miniatürk"
Very nice hotel, brandnew, nice staff, diversified breakfast, nice Fitness center, but located a little bit far from the main city attractions. It´s located next to Miniatürk (good reference point). Not every taxi driver knows how to find the Hotel. I - Best way to get to the Hotel from Atatürk Airport: Go by Subway to the Topkapi-Ulubatli Station and […] then take a Taxi. II - Nearest Bus stop: IMRAHOR CADDESI III - Buses: From Taksim: 54 HT From Mecidiyeköy and Şişli: 54 HŞ From Eminönü: 47, 47 Ç, 47 E From Topkapı: 41ST IV - Recommend to buy an Akbil card to get around by bus, subway or tram Read moreGenuine Hotels.com guest review
"Hilton Garden Inn Golden Horn, Istanbul"
all I can say is I wish I had an accurate review to read, like what I am about to write, before I had booked this. The location is so far north on the Golden Horn, nothing i.s nearby. I needed something from drug store, I needed another charger, he needed a haircut...nothing is close to the hotel. A taxi ride to Taksim, is the closest and cost 25TL […] from the hotel but when you return since none of the taxi drivers know this new hotel and it's area, they take you all around and you'll pay for it. The rooms are so tiny. The pictures are deceiving. They ave the worst pillows I have ever used. They are not down or fiber, they are overly fluffy and give a stiff neck. Believe me we tried everything to flatten them a little. The housekeeping service was horrible. They have a water conservation plan so they overlook details when cleaning they are not thorough. They give 2 towels only. They do not give a top and bottom shjeet. Only bottom with the duvee' cover. but the duvee' cover can get warm. The temperateure controls are not reliable. The room gets extremely hot and then it gets extreemly cold and you wake up freezing. I had to ask maintenance to come check it several times. We have not touched it but when you walk out the door you take your room key out of the slot and it shuts everything off. The food is bland, selection is the same day to day on breakfast buffet. If you decide to eat lunch or dinner in the restaurant, two cheeseburger plate cost $50+ USD, ridiculously overpriced with no flavor. They do however, have wonderful belgium waffles but no sysrup so you get bits and pieces of things. Remember muslim country so no pork available and they have pink pickled weiners that they call sausage- gross. I do love the Hilton family hotels but just not this one. I suggest staying at the Contrad, DoubleTre or other Hilton if not booked. Read moreGenuine Hotels.com guest review
"great place to stay on new years eve"
We arrived on New Years eve, and to our surprise a real bash was going on, with all the trimmings. Hotel guests invited, along with a lot of locals. A great time. The staff were very polite and helpful, recommending walks, etc. The only drawback: the hotel is some distance from most tourist attractions.Genuine Expedia guest review
"NYE at the Hilton Garden"
The staff all spoke English are a very helpful. The NYE party at the hotel was terrific but unfortunately, no dance floor.Genuine Expedia guest review
"Great property but a little off centre"
I stayed in a room with a balcony and it was great being able to see the view of the Golden Horn bay every morning. The staff was always helpful and friendly, everyone from the front desk to housekeeping. The hotel is kept very clean and organised, and there is a small business centre that staying guests can use for free. If I were to complain, I'd […] say the gym could be better ventilated... I had to keep the door open when using it. The location is not central, but provided that the taxi driver knows where he's going, getting to and from major sites shouldn't take more than 15 to 20 minutes. While I had no problem going out, returning to the hotel was often a problem as taxi drivers always tried to take me to Hilton Istanbul near Taksim Square - even with the address card provided. Taxis in Istanbul aren't cheap, so be prepared to pay more than US$10 each way; and if the taxi is lost, it's more, or you'd have to argue with the cabbie for a reduction, which is no easy task if you don't speak the language. All in all though, I was happy with the hotel, and if they would provide a regular shuttle service for guests between the property and Taksim (even if for a charge), I would not hesitate to go back. Read moreGenuine Expedia guest review
Comfortable hotel but not Hilton stander, like no room after after 2Am, no pool, Turkish bath, sauna, or massage available. Mountain view is bad, a lot of trash on mountain, some construction remnants have dumped there. Strong Wi Fi, and friendly front deskGenuine Hotels.com guest review
"It is a nice hotel but food could be improved"
I had a good experience but did not spend too much time within the hotel - only used for bedGenuine Expedia guest review
"Nice Hotel with warm welcome"
I stayed 3nights in this Hotel , and ist say its clean , quiet, and with a nice view. stuff are polite and warm ...all in all, I must say it deserves what you pay, much better than Shreraton .Genuine Expedia guest review
The hotel was ok with no bad incidence. It is "out of nowhere" as there are not many hotel within the vicinity. A few taxi drivers had difficulty finding the hotel as the road leading to the hotel was not prominent. I have a brilliant view of the Golden Horn from my roomGenuine Expedia guest review
"Nice and clean hotel with very rude staffs"
I already explain my first impression about this hotel just let you know during check-out there were no guest all and there were 2 receptionist and both of them are girl. one of the checked out us by smile and well wishes but another girl just ignored us. she even didn't look at us. good job done by house keeping they tidy up my room everyday very nicely […] and I found a girl in the restaurant, I believe she was the host and I think she is the only one who will smile to you and ask you about your comfortableness and other matters. she deserved 5 out of 5. great job. At the end I will not recommend this hotel at all. Read moreGenuine Expedia guest review
Limited facilities Far from centre and metro having to use hotel's overpriced taxi service.Genuine Expedia guest review
"A great place to Stay At"
I enjoyed my stay at Hilton with my 7 years old son. A great hotel with friendly staff. Will strongly recommendGenuine Hotels.com guest review
"Excellent service and very clean room"
FantasticGenuine Hotels.com guest review
"Not ideal for business"
The location is around 20 minutes from Taksim and longer to the main business districts. Probably better for the old city and tourists.Genuine Expedia guest review
"Great hotel but far away from must see sights"
If you get a sea facing room the view from the hotel is amazing, however a city facing room has the worst possible view a good hotel can offer.. The hotel is also far away from all the must see attractions but they make this up by offering a twice daily free shuttle to Taxim Square from where it is very easy to get around. There is also not much to […] do around the hotel... For a tourist if staying close to the attractions is a must this is not such a great bet.. However for business travelers cabs are readily available and it is fairly easy to get around to anyplace from here.. Read moreGenuine Hotels.com guest review
"Very friendly staff"
Value for money for business trip, just 10' minutes drive from the FlatofisGenuine Hotels.com guest review
"Certainly not luxury"
The hotel is adequate for a stay but not a great location. Comfort was acceptable but not luxury and not what you would expect for this standard of hotel. Thenfoodmwas only ok and over priced and them service is typical of Turkish service little understanding of english when required and to fast to clear your plate whilst eating.Genuine Hotels.com guest review
"if you like a quiet area, this is it"
great service, quiet area, friendly atmosphere, many thanks to Yusuf at reception, very helpful, very polite young manGenuine Hotels.com guest review
The staff is very friendly. The Garden Inn is a very basic hotel, No swimming pool; Lobby is very small, they just have one restaurant with limited items on the menu, the buffet compared to other 4 star hotels in Istanbul is not that great (not too many choices). But the overall experience is great, the hotel is very clean, safe and the staff is friendly, […] i will for sure recommend it. Read moreGenuine Expedia guest review
Hotel is brand new, clean and very comfortable. Staff doesn't speak english, or at least , the majority doesn't, which is a problem. the area surroundign the hotel is horrible and is on top of a hill, with no services.Genuine Hotels.com guest review
"Disgusting dining facilities, staff unattentive"
The reception staff were very pleasant and the room was of a good standard, although my "view" consisted of a dirty brick pit strewn with little...shockingly bad. However when I went to breakfast there were no clean tables and when I sat down at one no-one came over to clean my table and I was left to eat breakfast surrounded by other people's dirty […] cultery, plates and leftovers. That was disgusting. The floor was covered in food and cereal and no-one seemed in a rush to clean it up. When I went to have lunch on the terrace aside from giving me an ashtray, which I didn't even want, no-one came over to take a drinks or food order. In fact I was completely ignored. I would never stay here again and will definitely not recommend it to a friend. Hideous. Read moreGenuine Expedia guest review
"clean perfect nice"
warm welcome , friendly atmosph. they perform every thing to make our stay perfectGenuine Hotels.com guest review
This was a really nice hotel, amazing service and people. The rooms were a little small but everything is new and extremely clean. We were very happy with this hotel. Breakfast is amazing.Genuine Hotels.com guest review
"Wonderful hotel but far from the sites"
This hotel was extremely comfortable, clean, and accommodating but it was far from the sites. There is no place to eat or see within walkign distance. However, The hotel offers an affordable 10 TL shuttle to Taksim square and another to the old town. Overall we slept well and it worked out beautifully.Genuine Hotels.com guest review
"Good choice for business trips"
Decent & clean hotel well suited for business travels.Genuine Hotels.com guest review
"Svårt att tro att detta var Hilton"
Jag har väldigt svårt att tro att detta var ett Hilton hotell. Servicen var inte helt okej. Det fanns personal i receptionen som inte ens tittar en i ansiktet när de gör sitt jobb. Personalen i köket/restaurangen var nästan trötta på att jobba. Jag minns vid ett tillfälle när jag och min hustru beställde äggröra och personalen slängde tallriken på bordet. […] Frukosten var heller ingen direkt höjdare på ett Hilton hotell. Read moreGenuine Hotels.com guest review
"Gutes Hotel mit prima Service"
Das Hotel hat saubere Zimmer mit guter Ausstattung, Der Service mit WLAN und Ausdruck-Service ist prima. Man sollte sich ein Zimmer mit Seeblick sichern. Die Lage ist nicht so zentral und die Umgebung teilweise etwas schmuddelig, aber es stehen immer preiswerte Taxis vor dem Hotel.Genuine Hotels.com guest review
Hotellet lå oppe på en bakke med flot udsigt over vandet fra hotelværelset. Hotel/hotelværelse var i fin stand med behagelige senge og god room service. Serviceniveauet var mindre godt. Når fx vi bestilte taxa fra receptionen, så brugte de deres egne chauffører. Disse chauffører kørte store omveje, når vi skulle ud og se seværdigheder. Da vi skulle […] tjekke ud ville receptionisten have os til at betale for morgenmad en ekstra dag. Selvom vi meget specifikt havde forklaret, hvor mange dage vi havde brug for morgenmad. Read moreGenuine Hotels.com guest review
"Gemütliche Betten, sschöne Aussicht."
entspannt, haben uns wohl gefühlt.Genuine Hotels.com guest review
Das Hotel an sich war sehr angenehm. Die Lage des Hotels ist sehr zentral. Die Zimmer haben keine Minibar, dafür aber hat das Hotel einen kleinen Kiosk, in dem man für sehr günstig Getränke erwerben kann. Für die Tiefgarage wird ein Pauschalbetrag pro Tag verlangt. Da man in der Umgebung keine öffentlichen Parkplätze hat, ist man auf die Tiefgarage […] angewiesen. Im gesamten war das Hotel aber sehr empfehlenswert! Read moreGenuine Hotels.com guest review
كل شي كان جميل ومنظمGenuine Hotels.com guest review
"Goed hotel,prettig personeel"
Goed Hotel, nette redelijk grote kamers. Bij een volgend bezoek aan Istanbul, zal ik weer dit Hotel boeken. Ligging Hotel is ook fijn centraal.Genuine Expedia guest review
"hübsches hotel und sehr sauber"
es war angenehm zu wohnen, ruhige Lage und jeden Tag war das Zimmer und das Bad in besten Ordnung.Genuine Expedia guest review
"Nettes Hotel in der Nähe von Miniatürk."
Etwas weit vom Zentrum entfernt, aber euch kostenloses shuttle (morgens und abends) gut erreichbar. Personal sehr höflich. Etwas mehr Fremdsprachenkenntnisse (Englisch) wären von Vorteil.Genuine Expedia guest review
"Die Sauberkeit am Frühschtük mangelhaft. Personal"
Personal bei früschtück geistig nicht anwesend. Mann müsste die Leute animieren um die Tische zu reimen. Die Sauberkeit am Frühschtük mangelhaft. Sonst machte das Hotel in allen anderen Bereichen guten Eindruck.Genuine Expedia guest review
"albergo paoramico situato in zona tranquilla appeb"
Ero in Istanbul per lavoro, ho avuto un buon trattamento e conto di andarci sempre che per opportunità di lavoro mi reco ad IstanbulGenuine Expedia guest review
"Hilton Garden Inn Istanbul Golden Horn"
Asked to sign up for breakfast in exchange for a room upgrade, stupidly agreed. Room upgrade was not much better than what we already had except for a terrace instead of a balcony. Terrace was great, nice to be able to sit outside and enjoy a drink as well as the view, first class but it wasn't worth the extra cost in terms of breakfast. The kitchen […] was pretty poor, never any sausages, sometimes no fried eggs or no butter or no bacon or no American coffee or no pancakes, every day there was something else unavailable, did get one day refunded because I was finally driven to complain. Continental breakfast, bread, cheese, ham, fruit and yoghurt were no problem. Lunch and dinner were not gastronomically great either, for a four star hotel. but they knew how to charge. Always trying to get an extra Lire out of you. Rooms were clean, bed was comfortable, service was good and staff friendly, Top! Shuttle into town was handy and mostly on time, only the political situation, then, involved lots of police and security around the hotel. We were confined to the hotel one day (01-05-2014) due to riots in town. Pretty dull and no compensation although we could follow on CNN. No information from the hotel or Expedia about travel cards, which can save a lot of Lire! Situated just a little bit too far from "Old Town" and on top of a steep hill. Could be challenging for some older guests. Read moreGenuine Expedia guest review
"fuori mano, ma tranquillo"
diversi problemi con navetta di collegamento con centroGenuine Expedia guest review
"Ottimo hotel, posizione unico problema"
Hotel della catena Hilton, con tutti gli aspetti positivi e negativi di questo tipo di hotel. Pulizia, professionalità, struttura moderna e ben curata. Come tutti gli hotel appartenenti a queste catene, il tutto rimane un pò "freddo" ed impersonale. Il problema principale di questo hotel è la posizione; lontano dalle principali attrazioni, ottimo per […] clientela business, meno consigliabile per turisti. Read moreGenuine Expedia guest review
"Perfekt, nur etwas fern vom Zentrum"
Sehr schöne 6 Tage in Instanbul, sponntan gebucht und nicht bereut. Von/zum Flughafen ist ein Taxi empfehlenswert (ca 60 TL), sonst mühsam!Genuine Expedia guest review
"güzel bir hotel"
Personel yaklaşımı ve haliç manzarası güzeldi.Genuine Hotels.com guest review
Dinlenmek için süper temizlik konum ulaşım odalar çok iyi.Resepsiyonda karşılaşmada güzel.Genuine Hotels.com guest review
Her tur seyehat amaci ile kalinabilecek ulasim konum cevre otel konaklama kalitesi calisanlarin guleryuzlulugu yaklasimi odanin ve otelin temizligi yeniligi kahvalti zenginligi giristen cikisa kadar mukkemel.Resepsiyona bir fazla yildiz vermek sart.Tekrar konaklamak dilegi ile emegi gecen herkese tesekkurler.Genuine Hotels.com guest review
"güzel sıcak samimi güleryüzlü personel"
oda lar temiz rahat ..calışanlar güler yüzlü begendim oteli..Genuine Hotels.com guest review
"Sauber und gepflegtes Hotel"
Wir waren für 4Tage in dem Hotel, waren nur unterwegs in Istanbul, können deshalb nicht soviel über das Hotel erzählen. Es gab eigentlich nichts zu beanstanden.Genuine Expedia guest review
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