Goldstar Inn and Suites Kissimmee - Kissimmee

The hotel was alright, but not anything to brag about. the hotel manager/owner didn't speak very good English and was not very friendly and difficult to understand.

Genuine Hotels.com guest review

Good to sleep. Do not expect any smile or attention from the owners

Genuine Hotels.com guest review

Pulling in the parking lot their was a family outside fixing their car. Getting out of the car a big woman with lots of drama hollering. Talking about knocking someone out. I was to tired to switch hotels so I said lets just go to sleep. NOT walking in a nonsmoking room of which I smoke but not around my daughter. Smelled like crack was just smoked […] in room. My husband is trained in drugs (Ie where he works) so we do know the smell of crack. Hair every where. But the price I paid I guess what did I expect?? Silly me for thinking 40 to sleep for 5 hours was to much!! O and wait 2 towels for a 4 person family was bull too. Read more

Genuine Hotels.com guest review

The low cost of this hotel was the reason we stayed at this hotel during a drive northward to visit family. The hotel was clean and comfortable, and included a microwave, refrigerator, and Wi-Fi ( and gladly with no need for a log-in password). The front desk personnel were genuinely friendly and courteous. I would not hesitate to stay here again, and […] would recommend it to others - and particularly so on account of the great value found here. Read more

Genuine Hotels.com guest review

It was clean and comfortable. We would stay there again.

Genuine Expedia guest review

To be frank, I didn't see a single smile from the staff...seemed like a family operation. The young lady checked me in, dad figure was there too, dad figure gave me a duplicate key at 2am when I locked myself out. When I checked out there was a young man who was the friendliest of the bunch. Beds and shower seemed clean but the counter in the room was […] definitely not...which makes me wonder. Location is hard to beat though, right on the main drag in Kissimmee. That said, really difficult driveway to spot and once you miss it, tough to get turned around. If I had to do it again I would just spend the extra ten bucks to get a room somewhere else. And I'm cheap. Read more

Genuine Hotels.com guest review

I don't know how this hotel got three stars. There was a complete lack of maintenance to the building inside and out. Ceiling falling in. Trash and bottles under the beds at check in. Completely filthy throughout the room and the furniture is falling apart. Cigarette burns everywhere in a "non-smoking" room. The door to the outside had been smashed […] in at some point and was never fixed right so anyone could have got in with minimal effort. Oh and stay off the grass because its covered in piles of dog crap. Read more

Genuine Expedia guest review

I booked this motel along with a flight and car. The motel was rated 3 star. When I arrived the first person I saw was a hooded figure walking in front of me in the parking lot, I might mention this was Florida and not cold. The desk clerk told me there was an additional CASH resort fee of $5.00. Was given a key and drove around to my room. Bright exterior […] lights and 2 sheriffs cars made me nervous. I quickly emptied my car of any valuables & went inside. The fan was on & the room was filled with sickening perfumed air fresheners, so thick you could cut it with a knife. I saw that the stick on fresheners (?) were inside the cover of the fan so I removed it & the sickening things & placed them in a drawer. I was afraid to leave the room as I was alone & it was too late to look for another place to stay. I could hardly breathe all night, afraid to open the window, hardly slept & was awoken to a dog barking incessantly in a neighboring room. I am extremely disappointed that Expedia would book anyone in a motel like this. I trust this company, but now am leary. Read more

Genuine Expedia guest review

Bad hotel, poor cleanliness. Not good service. The only good thing is the location.

Genuine Expedia guest review

The only thing that really bothered me was the smell right as i entered the room it smelt like and old powdery cleaning agent

Genuine Hotels.com guest review

We had drywall coming down over the bed, the carpet was damp in the entire room, no shower curtain, terrible smell, water bottles all down the hall with cigarette butts drowned like ashtrays. Pool was ok, but I had to take benadryl to breathe in the room! We were told this was a 3 star hotel, I'd hate to see a one or two!

Genuine Expedia guest review

This hotel was advertised by Expedia as ***star hotel. I do not know if the owners rated it like that. The only positve thing, clean linen and towels. Strange smell, dirty carpet, ceiling in the bathroom dirty and like it was coming down. Dressing drawers broken, we just did not stay, went to another place.

Genuine Expedia guest review

There was complete mixup in the reservation. It was listed as a 3 star, but was not even a 1 star. There was no place to hang clothes, and we were told to hang on the hook in the bathroom. The hotel had a completely different name from the reservation. The owners said they took over two days prior to our arrival and had to look for an hour themselves […] to find the place. They did not bother to be of assistance to us in any manner.We paid for 4 nights and had to stay the night we arrived at 10:00 p.m. We left immediately the next morning and they offered no apoligies or assistance. Read more

Genuine Expedia guest review

It was a pleasent tay. The whole vacation was great.

Genuine Expedia guest review

Put the correct name of the hotel on the outdoor sign. They make temporary banners for the purpose of name changes. No name of Westmont Inn anywhere in sight.

Genuine Expedia guest review

This hotel is definitley not a 3 star. Closer to a 1-1/2 star. The name is not Westmont. It is "Gold Star".

Genuine Hotels.com guest review

The pool was clean and refreshing. The staff was friendly. The room was disgusting. There were paw prints on the inside of the room door and pet damage on the bathroom door. I only noticed this because I had to sign a "no pets allowed" form at check-in. It was rather ironic. We also had a large roach crawling around on our floor. The pillows were extremely […] thin and really needed to be replaced. The air-conditioning was loud. It came on and off all night long. I had a really difficult time sleeping in this room. It was really disappointing. I wish I could have slept out by the pool. Read more

Genuine Expedia guest review

This hotel was disgusting. I have no idea how it is rated a 3 star hotel. I will never recommend or stay here again. The staff was rude, the rooms were dirty, and the overall quality was horrible.

Genuine Expedia guest review

Check in went very well, staff was extemely nice and quick to get us checked into our room. After that our experience went sour. The room was just clean enough to stay in, the TV had only the colors of red and blue and the remote did not work (the staff tried to fix the remote, but to no avail). There was a hole in the bottom of the door, large enough […] for a critter to enter (mouse size). The security latch on the door was broken and unable to be used. The bathroom door did not close and had been bashed in on the inside, besides being extremely dirty. All this plus the carpet was so dirty our bare feet were not about to touch it. We felt very unsafe as there were men in the parking area drinking and we over heard one ask another if he wanted to share a joint, made sure we had nothing in the car that had our address or name in case it was stollen. Total bad experience. Read more

Genuine Expedia guest review

Will not return. Poor service- did not get our room cleaned one day. Says they missed us.

Genuine Expedia guest review

The name of the hotel does NOT match the signs. We where lost. When we found it was closed the we waited for hour. The service was poor, the room was very dirty and smelly. This was the second time we bought the surprise hotel from Expedia and the first time we were very glad and happy. So we decide to give it a shot. And it was very disappointing. […] Everything is out dated, full beds, instead of queen of king, awful bed sheets, towels and definitively needs a overall update and deep cleaning. RENOVATIONS Please..... Read more

Genuine Expedia guest review

This hotel could be OK if it was listed as a one or two star motel and you are expecting the level of the quality accordingly. It is definitely inexpensive. Mold was growing on the shower curtain, the sink was not cleaned up, and there are multiple things in the room that are out-dated and falling apart. There is no closed to hang your coat. The service […] of the night staff was not the most pleasant experience. Also, it took forever to check in because of the computer problem they had. I was standing in front of the counter forever. I picked this place through Expedia betting. I've set three start hotels as the lowest limit. This hotel definitely shouldn't be listed as three star. Very disappointed. Read more

Genuine Expedia guest review

good value for unreal price, staff friendly. you cant expect the Ritz-Carlton for these prices.

Genuine Expedia guest review

This hotel is named goldstar inn and suites. They claim to be changing over to Westmont but that isn't evident. They make no effort to clean your room but they are experts in spraying a scent tp make it seemed like they clean. Our tv remote wouldnt work with the tv, the bathtub was nasty, the water had a lasting smell to it. and the pool is unkept. […] There are also people living in the hotel with frequent guests. There are no ammentities at this hotel. When seeing them do laundry in the main lobby we noticed they never wash the comforters from the beds. They offer room service from a 1-800 third party company that is sickingly overpriced. They provide an ice bucket but no ice machine was ever seen. There is no iron or ironing board in room as they claim, there was no business center evident, the room don't look like the photos, there was no hair dryer in the room so bring your own. The room furniture looks like painted plywood. if someone can find the spa at this hotel they can call me and tell me where it was cause after 6 days in this great place i didn't see it. Get your vaccines if you want to swim just a heads up. Read more

Genuine Expedia guest review

I would not recommend this hotel to anyone. The Bathrooms were not clean and the staff was not taking it seriously after making couple of complaints.

Genuine Expedia guest review

Disgusting. Not even under that name anymore. Charged additional resort fees room smelled overall terrible experince

Genuine Expedia guest review

The worest Motel ever, they lock on the ice machine, if you do not tip you room will be left dirty, the street sign name for theis Motel is Goldstar, I spent over 45 minutes to dicover that this is the hotel that I should stay in.

Genuine Expedia guest review

The room was dirty, it smelled, carpet was wet and worn, bathroom was dirty and the staff was rude!!! Then I had to pay for two nights for a room I could not stay in. Then spent the next tree hours trying to find a place to stay for the next 8 nights !!! Was not happy with the way things went. Anyone looking to enjoy there trip to Florida this is not […] the place to stay!!! It is unfortunate that Expedia even has this hotel as a choice. I thought that they would have a higher standard or at less A Standard!! Staff was rude and room was disgusting!! Read more

Genuine Expedia guest review

very hard to find even with the gps and the gps did have the correct address. very dark, swamp on one side closed down hotel on the other. walking distance to nothing. huge sing half lit says goldkey or gold something not westmont. only stayed 4 nights alone. would never consider letting my family stay there. i would not stay there again.

Genuine Expedia guest review

Horrivel

Genuine Hotels.com guest review

klassisches amerikanisches Motel - Zimmer okay. Kein Kleiderschrank vorhanden ? - daher muss man aus dem Kofferleben

Genuine Expedia guest review