This hotel was close to the life of Karon and the beach. We discovered a shortcut path to all the restaurants and shops which was very convenient. Staff were very welcoming. We would definitely stay here again!Genuine Expedia guest review
Missnöjd valde att boka hotellet av skäl att välja massage på rummet.vid varje tillfälle blev erlag att betala 500 baht dvs 4 tillfällen 2000 baht .När jag bokade fanns erbjudande om massage på rummet .Har rätten att välja vilken massör jag önskar , dessutom massören var legitimerad .....Missnöjd...Genuine Hotels.com guest review
其实是非常非常小的旅店，酒店的状况和网站的描述相差很大,服务员态度差,自助早餐刚走开两分钟,女儿一副放在桌上太阳眼镜就背服务员拿着,后去问,就知道说NO.NO.....，房间根本就没什么园景房和海景房，根本不可能，而且房间靠路边特别吵，房间窗帘非常小，街景灯照进房间，半夜像开了灯一样，第二天去前台要求换个房间，一开始还说可以，外面回来后就东理由西理由不肯换了，酒店服务太差了，希望其它订此酒店的千万看此评语 Very bad service，Very bad hotelGenuine Hotels.com guest review
"empfehlen wir niemanden"
leider nur wenige freundliche mitarbeiter haben sich auf russen spezialisiert und sind anscheinend auch nur zu denen freundlich sauberkeit auch leider nur oberflächlich für das wellness-deluxe zimmer haben wir uns mehr erwartet. in den anderen zimmern (standard) waren wenigstens ordentliche sitzgelegenheiten oder ein balkon. ich wüsste nicht wofür […] wir - ausser der badewanne- mehr bezahlt haben. im restaurant wurden wir von mitarbeitern angepöbelt und die russische rezepionistin sprach erst dann mit uns, als wir sie fragten ob sie nur zu russen freundlich sei. die sollten mal ihre mitarbeiter checken. im vergleich zu hotels in dieser kategorie, sind die dort absolut nicht billig. wir waren ungern im hotel und haben unseren aufenthalt dort auf das schlafen beschränkt. wir wären gerne ein zweites mal im hotelrestaurant essen gegangen - denn die küche ist gut- aber bei dem service-team-nein danke nochetwas : bepolsterung der poolliegen...äusserst schmutzig bettwäsche-wechsel nur 1x/woche auch auf anfrage- da wir in der ersten woche fieber hatten, und schwitzten- erst nachdem wir böse wurden. Read moreGenuine Expedia guest review
ホテルの部屋自体は古いです。 ビーチサイドと山側？があり、私達は山側に泊まりました。 ローカルな雰囲気は楽しめましたが、純粋にビーチリゾートを楽しみたい方は、ビーチサイドが良いと思います。Genuine Hotels.com guest review
很傳統的酒店, 所以沒有WIFI, 沒有電梯, 但客房裝潢有特色Genuine Hotels.com guest review
"a great holiday in phuket"
02/21/14 byqokhan Bodrum City, Turkey
service quality is great phuket comfortable rooms come literally the only place to be in the thick thanks heritage hotel.phuket hotel definitely go again if i come to karon beach in a single address especially great barons restaurant
"What a dissappointment!"
11/02/13 JohnSmith1987 Adelaide, Australia
The Phuket Heritage Hotel, is nothing like what it shows on there website!! Booked online & arrived to find the rooms did not even have beds, just mattresses on the floor, no safes in the rooms for cash & passport storage & the air conditioning did not work - it was a complete & utter mis-representation of their hotel - anywhere else in the world it would be called FALSE ADVERTISING!!! I would honestly rate the Phuket Heritage Hotel - as 1/2 a Star & i think even that is being generous!! After discussing the issues with the desk staff - they were apologetic - but refused to refund the booking - as it was there SHONKY MANAGERS POLICY - as we did not want to stay in such a dive!!
"Worst Place to Stay in Karon"
10/28/13 Kazza00700 Adelaide, Australia
Dirty, unfriendly, don't waste your money. The pictures on the web site are not from the same hotel, I don't know where the photos were taken but it certainly wasn't at the Hotel in October 2013. We were given two rooms with mattresses on the floor, not a bed in sight. The bathrooms were filthy, the rooms smelt and the airconditioning didn't even work. Wouldn't recomend it to any one
"I liked new rooms"
06/27/13 XLhotelier Edinburgh, United Kingdom
We have been there twice in a year and I surprised when see new renovated rooms. They spent some money on renovation :). Staff as usual; friendly, courteous and helpful and look more professional. We preferred our previous room which was on 4th floor that faced to ocean and was very clean. According to management, there is a new chef who created a new menu. Food was great clean and hygiene at Heritage Hotel. But other restaurants on the street are not so clean and controlled by serious manager/owners , I guess:). SO you should eat/have your lunch and dinner at Hotel restaurant which is very good... Pool part was crazy idea; many people in the pool was drinking and dancing.
"GREAT LOCATION GREAT HOTEL"
We have stayed there at new year period.it was great.the hotel just 100 metres away karon beach and 100 metres to karon centre.the pool parties was enjoyable.at breakfast you can enjoy a wide selection of international and thai cousine.Hotel rooms are quite big.we have enjoyed our stay ,it was unforgotable.
"Quite, clean and away from the Buzz"
05/22/13 Umair J Dubai, United Arab Emirates
Phuket heritage hotel is located at a walking distance from the Karon beach. Its away from all the buzz in Patong. The Hotel is very clean, the breakfast tastes amazing and the service is very good. Its a nice place to relax after having full-on fun in Patong. There is nothing you can do in Karon, apart from going to Patong and having fun. It is about a 20 min taxi ride from Patong, which will cost you 400 - 500 Baht. For me, the place was a nice one to relax. The ambiance in the Hotel was superb and I would definitely recommend.
"Holiday in phuket"
04/11/13 SvetlanaPetricheko Phuket, Thailand
A friend and I stayed at the hotel Phuket Heritage in March for 14 nights. I had been to that hotel in some time and was delighted with the look and feel of the lobby, the service and it's location.A quiet place, 5 minutes from the beach Karon. Resting a lot of Russian, but also have quests from Scandinavia, Australia .... We stayed in room building A ,rooms was roomy and comfortable. I would stay here again and will absolutely recommend it. One more thing...the buffet breakfast included in our stay was terrific. A great selection of items and the staff is friendly and very helpful. Lovely hotel and we will return.
"The best hotel @ phuket area...."
04/09/13 georges740 Edinburgh, United Kingdom
thanks very much to heritage hotel for lovely staff,delicious meals and prety russian girls.l had my dream holiday in thailand.l will go to phuket and stay heritage hotel again.clean,big,comfortable rooms,best party @ pool area with best dj.probably......l miss holiday,phuket,heritage already
"Good hotel and beautiful girls."
04/09/13 OlegP170 Omsk, Russia
I stay in Phuket Heritage Hotel in February for a week and it was wonderful. 100-200 mt from beach, good Breakfast and nice beautiful guest all around. I got room looking back side with Balcony and it was nice 3 star hotel room. Service needs to be improve but as i said this 3 stat hotel and it is giving you what you paid for which is more than enough. I highly recommend this hotel for young people and couples. You are just next to ocean. It is perfect.
"BEST BEACH IN PHUKET"
04/08/13 KASPERL632 Alborg
I have stayed in Karon Beach 3 nights and it was one of my favorite trip ever. I found Phuket heritage Hotel by a friend recommendation which was a great value of what we were looking for. My girlfriend and I really like the atmosphere. It was surprised to meet with Turkish Manager who was very friendly and helpful on our entire stay. We would like to thank you one more time to all hotel staff for making our stay wonderful. See you next time !!!!!
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