"Do not stay there"
Price quoted from Hotels.com was different once we got there and had to argue about it,room was too small,my bathroom at hoe is bigger then the room we where in.Will not stay there again.Genuine Hotels.com guest review
The towels were quite small and the hotel does not participate in the rewards program.Genuine Hotels.com guest review
Very small rooms that were not very cleanGenuine Hotels.com guest review
I was a little concerned when I read some of the reviews, but it boils down to get the right room. He has renovated and non renovated rooms available. The non reno are for lower price point, smokers and or pets. I got one of the renovated units. It was great! EVERYTHING was new right down to the toilet and tub. It was pristine. Bed was very comfortable […] as well. And yes the owner at the front desk was not the most personable at first, but we wasn't rude and if you take the time to talk to the guy he is quite pleasant. Definitely going back. Read moreGenuine Hotels.com guest review
First off, we had problems because the roads were under constuction and very muddy getting from the Motel as it is now bypassed from the highway. It does not have a restaurant near it anymore, as the restaurant that was there closed due to the bypassing of the highway. The rooms smelled funky, like someone was cooking something funky when previously […] there... wasn't good.Also, it was advertised that there would be coffee, in the room, no coffee. We also had a problem with our vehicle next morning and were turned away at the front desk when we asked for help getting someone to the Motel for help. So much for customer service. I'd never stay here again. Read moreGenuine Hotels.com guest review
"winners of 3 house keeping awards. one each decade"
room was not clean. dirty ear plug behind the bathroom door, gum on the light stand. the shower didn't work, and we had problems with the man at the front desk. finding the hotel was hard enough and the parking was not at all suitable to the amount of rooms. the rooms were extreamly comfortable, but not very clean. we had two rooms the other one was […] clean but the shower didn't work in that one either. Read moreGenuine Hotels.com guest review
The guy at the front desk is horrible to try and deal with and this was our second try. Neither time was very nice. Will not recommend it or be back.Genuine Hotels.com guest review
Very nice foe the price.Genuine Hotels.com guest review
the room was clean ,the room rates were reasonable ,close to shopping and to the airportGenuine Hotels.com guest review
Slecht,De airco was luidruchtig,leek wel een vliegtuig zo'n lawaai.Daardoor de airco maar uit gezet met als gevolg bloedheet op de kamer.De tweede keer van bezoek weer luidruchtige airco en stank.Heb het Filter eruit gehaald en toen werd de stank iets beter .Filter was nog nooit schoon gemaakt zo te zien.M.a.w.Wij zoeken de volgende keer wel een ander […] motel waar we kunnen "slapen". Read moreGenuine Hotels.com guest review
"Nicht weit vom Flughafen entfernt."
Es ist keine 3-Sterne Unterkunft, aber für Edmonton bezahlbar. Wer Abstriche machen kann, der ist dort gut aufgehoben.Genuine Hotels.com guest review
"Worst dirtest hotel in Canada"
09/14/14 ohgmomma Calgary, Canada
This hotel is below standards for sure. I rented a room for my two daughters and a baby that was traveling to Saskatchewan. The girl told me she would give the girls a very nice room for the night (she called it a very nice room). They got in very late and baby was sleeping so instead of complaining all night they just went to bed and told the front desk the next morning who totally ignored everything that was said. Here's what was wrong with the room and I will post pictures on this review. There was mold on the floors in the bathroom, the toilet would not flush, there was pee drips all around the toilet seat, there was yellow stains all over the blanket they was provided. So you can imagine if the toilet has pee drips, do you think they would have washed off anything else in that bathroom, there must have been teams of germs everywhere just waiting to be touched and spread around. Yuck. the room was very small. It just barely fit a double bed in it. They had to squeeze the baby's fold up cot between the door and bed. we ended up paying almost 100.00 so we were really ripped off and the girls left feeling bad cause the front desk refused to even acknowledge the problems. In the morning when my daughter told the front desk, they said "oh nothing we can do cause you didn't tell us last night". then I called them right after, asked for a manager, who is not on site and she started arguing with me about not telling last night so nothing they can do now.. I asked her if she wanted to know what was wrong so they could fix it for the next customers and she said "No I don't want to hear it so goodbye" and she hung up. So I guess if you stay at their hotel, the problems will still be there cause they don't want to hear it. good luck to who ever wants to go there, its a huge waste of money. Go to the YMCA or YWCA or hostel or anywhere for better price. These guys do not care about anything except the money. There is nothing good about the rude staff either.
08/26/14 Jay C
We recently travelled to Edmonton for a wedding and after looking for accommodation we came across this motel. The room we stayed in was very clean and looked to be recently updated. Very comfortable beds, nice kitchen, sofa in front of flat screen tv mounted on the wall, and nicely updated bathroom. The rate was very reasonable as well compared to the other outrageously overpriced hotels in the area. We would definitely recommend this place to our friends and family.
"Good place to stay at a good price"
08/25/14 RosyD111 Vancouver, Canada
I recently stayed at the Chateau Motel in Edmonton. It was such a great experience. The room was super clean. The staff was very helpful and friendly. It is a great location as well. I would definately stay here again and recommend it to everyone. It is a great place to stay at a good price. The mattresses and pillows were so comfortable. Although its a motel, I felt like I was staying in a nice hotel.
"Good place to stay for cheap"
The room that we stayed in was clean, thought the room was a little small but it had everything we really needed a good bang for your buck if you don't need a lot of amenities we stated for 4 days and 5 nights there were no issues it was quiet no parties staff were accommodating I will defiantly stay again if we go on vacation to Edmonton again the only issue we had was the cable kept cutting in and out... Shower was good and nice over all everything was great hard working family owned buisness
"Worst service I have ever experienced "
03/08/14 kyra_ha23 Sydney
My Boyfriend and I chose this hotel for its affordable rates and semi good reviews on expedia, we only wanted a motel for 2 nights as this is only a stopover. We aren't picky people and have both stayed in hostels and dodgy places before. This motel takes the cake on horrible service and its inability to tell us things we definitely should have known prior to booking. We arrived and were told that they didn't submit our payment yet, which was fine, but then they decided to charge us an extra $23 without even notifying us about it. We only realized the price change when we went to our room to find we now had 2 queen beds instead of one, when my boyfriend confronted them they said "yeah sorry, we didnt have that room and we don't have any others for you, enjoy". That was strike one. Checking the bed we find hair from previous people and a few crumbs still in the sheets and even rubbish left next to the bed. Strike two. Went to try and have a shower and find we can't even do that, because it doesn't work properly, we confronted them about that and they said "no idea what's wrong with it, and we don't have anyone to fix it", they never offered us any help, or tried to fix the shower at all, they didn't even come upstairs to check anything. Every time you walk down their they are rude and huff and puff as you walk around. I don't even think I need to say anything else, it was just a horrible experience, one I have never had before and hope to never have again. I hope no one else has the same experience as we went through. Definitely do not recommend this place at all.
02/17/14 Jason M Duncan, Canada
What a dump. I heard banging all night, sounded like someone was doing construction work...I mean WTH was this person doing until midnight!!!! Heard other banging around from all directions. bathroom has mold all over the shower, (to the owners) its amazing what cleaning products can do these days. Heater only worked at one setting HOT. Found hairs all over the bedding, I swear they never put clean sheets on after last guest. Towels are so thread bare...Jesus, you can buy towels for so cheap these days. The bathroom fan didnt work. Half the TV channels didnt work...some channels had no sound. Cars starting up all hours of the night. When leaving I saw a police car pull up and do a slow drive by in the back parking lot. I suspect they are a constant presence at this place. You definitely get what you pay for at this dump. The only positive thing was the location. They should bulldoze this building. I have stayed in budget hotels all over N. America and besides Detroit..,,,this was by far the worst. Pay 20 bucks more and stay somewhere else. $69 a night was not worth it...if you do stay here bring some bleach to clean the bathroom...I am positive the bathroom has never been cleaned with disinfectant. I am not sure what rooms the ppl stayed in who gave good reviews but I was definitely not in one of those rooms.
"a nice place to stay"
01/29/14 madz82 Edmonton, Canada
me and my boyfriend stayed here for a night and we find the place affordable and they have a good service. the front desk is very nice he gave us special price for a special room. the place is quiet and clean...compare to other motel here is better place with reasonable rate. =)
"Nice and affordable place"
01/29/14 pena8208 Edmonton, Canada
The motel has a very friendy staff and accommodating to all your needs. The rooms are clean smell fresh and very nice furnitures with flat screen tv. Room electronic doors are cool and awesome.Me and my friend enjoyed our stay here very quiet and close to all amenities plus new open tim hortons store is just around the place. Thier price in unbeatable very affordable. .we will definitely come back and stay here again. Thanks
01/22/14 Banisha S Elk Point, Canada
We were in the motel on the 16 jan it is a nice property, clean, very friendly staff, 24/7 front desk service, taxi in few minutes, close to the airport, clean rooms, lots of parking space. We really loved the environment of the hotel, room rates are reasonable Easy on pocket. Very nice place to stay.
"Ok for what you pay."
12/25/13 Gordon S
Don't know if it changed hands recently, but I didn't experience problems mentioned in other reviews. Stayed over Christmasand had no problems. Rooms are small for more than two people. It isn't a five star hotel, but for what you pay is alright. Kitchenette is small but adequate.Rooms are small for more than two people, we had four and with our stuff the room.was crowded. If you are used to five star, give it a miss. If you need a place to sleep for one or two nights, check it out. Decent value for your dollar.
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