"Best place for family vacation"
Overall it was pleasure to stay there. Kids loved this place. The beach, restaurants, water slides and kids’ activities were awesome.Genuine Hotels.com guest review
Awesome for kids. Extended our stay to enjoy more of the resort and activities that they had for kids. Very organized.Genuine Hotels.com guest review
"Save your money!"
Hotel room is underwhelming - save some money and get an entire villa up the street at Marriot Ko Olina instead!Genuine Hotels.com guest review
This was an amazing get-away. My kids had a blast, said it was the best place ever!Genuine Hotels.com guest review
"Best place for a family"
Loved this place, we spent three nights at the Aulani and four at Turtle Bay with a four year old. Auntie's Beach House is a game changer. My son loved it doing the Space Goo, Eruption Destruction, Musical Mix up and Surfs up with Chip and Dale. All home runs. Monkey Pod across the street is awesome and the character breakfast buffet was worth it. Pay […] the premium and stay here. The water slides were great fun. Great decision to all who stay at the Aulani. Turtle Bay, not so much for a family vacation. Read moreGenuine Hotels.com guest review
poor customer service,Genuine Hotels.com guest review
"Most Awesome Hotel in all of Hawaii"
We loved it. We got upgraded for free to a bedroom suite. The pools, slides, children activities were amazing. We had a late flight so got to hang out at the hotel and swim while the kids enjoyed the activities on our last day. Great way to say Aloha until next year.Genuine Hotels.com guest review
Hotel staff helped a lot of us. One concern is the daily guide specified in Japanese does not consistent with english version. It will make a confusion.Genuine Hotels.com guest review
The food is outrageous. The resort is amazing. Try to make reservations for the different restaurants as soon as you can. They are always booked in advance. The resort cost is the biggest downfall. It should be more reasonable. The Disney characters should be roaming around the resort more often. That's why people go there is for the Disney feel.Genuine Hotels.com guest review
"Small room , nice but crowded"
The buffet is overpriced and doesn't taste good. Parking is $35 a day. The rooms are small but clean. The staff is great. The place is getting crowded, not sure if we'll go againGenuine Expedia guest review
Chris the manager was great and very professional. He helped us get a room after we had got the wrong room given to us twice. He took care of everything very well and personally took care ot it. The staff out at the pools were a little rude sometimes and not quite the "Disney" people we expected with smiles and positiveness. Many of them were though […] so it was good just a few sour apples. Read moreGenuine Hotels.com guest review
"Great Resort for Kids, Food/Service OK"
We loved the resort itself. It is clearly focused on kids but the food on the resort is okay, not great, and very expensive. We wouldn't mind paying the price if it tasted a little better or if you had additional choices. Buffet was especially a disappointment.Genuine Expedia guest review
hotel was good and fun. For children , it is one of best hote. It was a little bit crowded and restauratn staff was not so good.Genuine Expedia guest review
"Needs more disney characters"
I stayed at this resort for 3 nights and my experience at this resort was just OK. The rooms weren't cleaned till 3-4PM. You would expect to see the disney characters through out the day but they were hardly there. The pool and lazy river were great. The breakfast with characters was great.Genuine Hotels.com guest review
"Aulani Disney Hotel is The Best Place!!!!!"
The next morning got up early to have breakfast with the Disney Characters Breakfast was delicious. More time at the pool.Genuine Expedia guest review
It was a great experience. We loved the hotel and all the activities. The kids enjoyed it so much that they didn't want to go anywhere else. The staff was great. The service was great. The restaurants are over priced and the food was not good. Otherwise we enjoyed it.Genuine Hotels.com guest review
"Almost perfect except for the food"
Great staff! . Love the lagoon wish it had some waves though. There is a hidden gem at the end of the walk way. There you can see turtles, and all sorts of fish. The rainbow reef in the resort is for kids of all ages. Yes it's colder than the ocean. It's in purpose for the fish...you'll get used to it. It was fun to find all the hidden creatures in […] the stone work. Water slides and lazy river was nice. Good selection of pools. Food...Ok overpriced for sure. You can only eat so much junk food. The nicer restaurants and buffet requires a reservation. People say go to monkey pod across the street ...that's even more expensive. Pizza corner was good. The ABC market was also a good alternative. There are gas grills that can be used to bbq on resort. There are so many things for the kids. However, most activities require a reservation. Prepare to stand in line 40 mins prior to the venue opening in the morning. When you want to leave the resort had north to the water fall ...take a short hike, to the falls and swim there. Awesome. On your way back stop of at one of the beaches. Turtles are everywhere. Then eat and shop at the north shore. You could skip DOLE. Also if you want to do pearl harbor. ..plan months ahead. Aulani is the most kids friendly resort I've ever been to. No kids no go....trust me. Other than that....and the food, cost....well worth the price of admission. Read moreGenuine Expedia guest review
"worth the money"
took my wife and kids to celebrate her birthday and they had a blast. water features were amazing. you will find Disney characters at the Aulani. Food was a bit expensive but all worth it.Genuine Expedia guest review
"Perfect Hawaiian experience"
Gorgeous setting. Wonderful amenities. Incredibly helpful and knowledgeable staff.Genuine Expedia guest review
was good for the kids. i did. not like that the other guest reserves all pool chairs and most were not even there to use it.. felt it was a race every morning to get a spot.Genuine Hotels.com guest review
This was my second stay and one more time wonderful vacation thank you all staff for every attention !!!Genuine Expedia guest review
The food cost was very excessive. Hotel is in the middle of nowhere and you have no choice but to eat the average food at twice the cost of a 4 star resturant.Genuine Hotels.com guest review
"A must visit, if you have Disney kind of kids."
Very nice Hotel, but worth one day stay. Be prepared to empty out your wallet.Genuine Hotels.com guest review
After reading many negative reviews on Trip Advisor about Aulani, I was a little hesitant to stay here. It was wonderful! We were greeted with lei's and escorted to the front desk to check in. We were upgraded to a 'partial' ocean view, which was fabulous, ocean and mountains! The resort and pools were clean and cast members were friendly. Yes, it was […] a little expensive but you are on an island and at a resort - expect it. The food was very good at the snack shack's and restaurant that we ate at. Within walking distance was the MonkeyPod which also had wonderful food. In the same area was great gift shops and a market. Wonderful vacation! Read moreGenuine Expedia guest review
"Almost perfect vacation."
My daughter gave our stay five out of five stars. My son said eleven stars. I can only give four because of a very rude snack bar employee by the pool. Everything else was perfect and we all had a great time.Genuine Expedia guest review
"It is an excellent family hotel!!"
Friendly staff , my kids loved it! They accommodate our group of 13. The rooms where very clean and the beach was amazingGenuine Expedia guest review
"Excellent family resort"
Great resort for the family. 4year old loved Auntys Beach House, different pools, water play and the beach. His favorite was the Disney character breakfast with singing and dancing (the breakfast food was great too; mickey waffles, pancakes, French toast, loco moco, fresh fruit, made to order omlets and more!) Drinks are pricey, so hit up the ABC across […] the store for food and drinks. If you do buy at Aulani, get beer at Makahiki, $5 beer vs 7 at pool side. Get to the pool early as lounge chairs are covered with towels. 1st come 1st serve. The beach isn't too busy early tho. Read moreGenuine Expedia guest review
"We can't wait to go back!!"
This was easily the best vacation we have ever had. Our initial greeting came with friendly smiles, gorgeous leis and gifts for my children and deliciously scented water which was needed after long travels. Our room was perfect with a great view and a kitchenette that was perfect for snacks and drinks. I cannot say enough about the pools and grounds. […] They were meticulously kept and all staff was extremely helpful and attentive. I think the only advice I would give it that it is a must to get to the pool early. If you arrive after 9-10am, you will not find an open seat and if you do, it may not have an umbrella which was a must for us. It gets very busy so be prepared. Aunty's Beach House is a blast for the kids and a nice change of pace. They take great care of your kiddies and give mom and dad a chance to have some quiet time. We ate at the Makahiki for breakfast and the pool for lunch everyday. Yes, it pricey, but honestly, I am tired of people taking about how expensive this place is. Of course it expensive! Its Disney and Hawaii, to expect anything less is silly, so spend your hard earned money and enjoy! We spent one day in Waikki and I don't ever need to go back. Its overcrowded, commercialized and dirty. Ko Olina is much nicer and gives a better Hawaiian experience. So when we return (hopefully sooner than later), we will not rent a car as never used it. You will love this place! Aloha! Read moreGenuine Expedia guest review
"One of the best Hotel / Resort in paradise"
Top notch facilities, great location, beautiful beach, great entertainment, extraordinarily food, and friendly people make this place one of the best vacation destination.Genuine Expedia guest review
It was an amazing time!!! Beautiful resort. Great customer service!!!Genuine Expedia guest review
Overall enjoyed stay. However, our room was not as clean as i expected it would be for the price we paid. It appears that the previous hotel guests had cake and there was cake crumbs left uncleaned in the refrigerator as well as on the floor. Also, the bathroom did not appear to have been cleaned. Toilet room smelled like urine (very strong oder) and […] sick was still dirty. Read moreGenuine Hotels.com guest review
Only complaint was that it was very busy. Had to walk around for over an hour to find poolside seats. Best Kids Club ever.Genuine Hotels.com guest review
The place was relaxing and beautiful to spend a vacation.Genuine Expedia guest review
"Great Disney resort"
Good hotel located at ocean side and hiding from city. Good breakfast and pool side meal. Hotel cost is not cheap but other price is affordable to enjoyGenuine Hotels.com guest review
We usually travel to Maui and tried Oahu for the first time with the family. This was probably one of our best trips ever!! We were there for 12 days and enjoyed ever minute of our stay!Genuine Expedia guest review
"Nice for kids"
Great place for kids, but after a couple of days it may become boring...Genuine Expedia guest review
"Great with kids beach pool and Mickey"
But you probably need a car for couple day to go East of the island thats where Waikiki it take 40 minutes drive.Genuine Expedia guest review
"What an amazing experience!"
From the point of arriving to checking out, was nothing short of amazing! We were greeted with lei's at the front, the staff was very friendly and hospitable, and the whole experience is unforgettable.Genuine Expedia guest review
"Completely up to Disney standards"
This hotel is definitely up to Disney standards. Disney is a name in and of it self, so going to Aulani, I definitely had a standard I was looking for. It totally lived up to it. A smile and a flower or kukui nut lei greeted us as we checked in. It didn't seem overcrowded, but perhaps it was the time of year (June) - although it was difficult to get […] a seat if you got to the pool later in the day. The staff was very nice. There are plenty of activities to do (some were complimentary and some required an additional fee). I wish, at check-in, there was a tour of the facilities offered. I felt a tad bit lost just reveiwing the map. I did research before we left, but there is just so much going on that it's a bit hard to keep up. However, the Daily Iwa was a great help. AND, any of the Cast members that I talked to were very helpful. Read moreGenuine Expedia guest review
"Crowded, overpriced hotel"
Noisy hotel room without view, next to stairwell, next to room with crying baby all night long. Hotel is extremely crowded throughout the property: was unable to make reservations at any of the on-site restaurants two weeks in advance nor find any lounge chairs at any of the on-site pools at 9am. Worst >$550 ever spent!Genuine Expedia guest review
"Would have rated higher if it wasn't so remote."
Great hotel with it own little water park. But being so far from Waikiki makes hard to see any sights.Genuine Hotels.com guest review
"Excellent Hotel for the Family"
We had a great time at this hotel, especially the kids. I would recommend anyone with a family to stay hereGenuine Hotels.com guest review
Kid to Adult friendly, all ages will enjoy. Amazing experience and would love to come back again in near future. The whole staff was excellent and made our stay even better than expected. It's fun and exhilarating from morning till night.Genuine Expedia guest review
"perfect place for families"
We had a great time at the Aulani Disney Resort. Our two boys loved the place and they had tons of fun playing in the pools and on the beach. The resort is perfect for families, there are lots of pools and water activities for kids. The food is pricey, but that is to be expected when vacationing in Hawaii. Our only issue was our room. When we checked […] in we asked if it is possible for a free upgrade, especially since the hotel was not even close to being fully booked, but we were told it was not possible. On our third night there, we discovered a very bad smell in our room when we returned back from dinner, that smelled like burnt rubber. It was very hard to breathe in the room and we had to move to another room. No one at the hotel explained what the cause of the bad smell was, they just moved us to another room. Kinda strange. Besides that, we enjoyed our stay there and loved the convenience of the place. Read moreGenuine Hotels.com guest review
"It depends what you are looking for"
We had a lovely stay at the resort but there were definitely a few things that we didn't care for. The main swimming pool was closed early most days and opened late. Most people are coming from a time difference where we are up early so that was a bummer. We also didn't enjoy eating at the same overpriced 2 restaurants all week. To drive to the nearest […] cool place to dine was very far. It took us 2 hours to get to Waikiki in traffic (only 30 mins back thank goodness traffic let up). It was again 2 hours to go visit the dolphins. I would stay somewhere more walkable to shopping (there is virtually none) and a variety of restaurants. The food we had was delicious but for the 3 of us, it was $80 plus for every meal including breakfast, and after 6 days of eating there, we would have enjoyed a 10 min drive to another place for food even, but the resort is remote. As far as the Disney themed goes, we were ok that it was Disney LITE, but if you are expecting a lot of different characters, I would suggest going to Disneyland. We really enjoyed the staff, they were very helpful and pleasant. They left little gifts for us each night. The only other negative was that they didn't unload all our bags to the shuttle to the airport. :( We now are home without 2 bags which they are sending. Read moreGenuine Expedia guest review
This hotel went above and beyond our expectations. It was a five star experience from food, accomodations & service. I couldn't have asked for a better place to stay in hawaii.Genuine Expedia guest review
"Good for ages 3+"
We decided to take our 1 and a half year old daughter there to experience it before we left the island. I already did the research and knew she wasn't going to be able to participate in Auntie's beach house. But the menehuna bridge was supposed to be all ages, that being said I took her on it and was going to go down the slide with her when the attendant […] told me parents weren't allowed... This is supposed to be a place for children and there was absolutely nothing to do with our daughter other than go down the lazy river with her and take her to the beach. It was over priced and the character breakfast had a total of 3 characters. One of which who left around 8 when breakfast starts at 7. My advice would be A) go there as a couples getaway or B) save your money and take them to the Polynesian cultural center, kualoa ranch, dole plantation, Waikiki aquarium/zoo, bishop museum, and the cultural place such as iolani palace. Go out and explore the island instead of paying over a grand for a weekend stay. Read moreGenuine Expedia guest review
"More Disney than Hawaii."
The resort has unmatched activities for kids and a spa that is amazing. Another plus is that this place does not nickel and dime you like other resorts a lot of the rentals are free.Genuine Hotels.com guest review
"parking too expencive"
It is SHUHEI NAKAMURA you let me stay the other day. I asked about the parking fee. When asked towards the hotel, I was told that it is out If you put the parking ticket after putting the room key in the payment machine. But error was displayed in the way. After all, I paid $ 70 for two nights with a credit card. $ 35 payment at check-out, I paid $ […] 105 in total. Will it correct with this? Up front did not go back to the question I was in such a hurry. I want a refund. Read moreGenuine Expedia guest review
"Nice character hotel"
The hotel has smaller open place than I thought . The water park is small. So I should say it is pricy.Genuine Expedia guest review
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