It's was extradionary awesomeness had the best time ever I will definitely be back.Genuine Expedia guest review
"Great service from managers to cleaning staff!"
Beautiful property with great pool area! Kids just wanted to hang out there all day.Genuine Expedia guest review
"Character dining was ok...."
-Character breakfast was a disappointment. Characters were great but the process was lousy. If you make reservations plan on waiting 30-45 minutes to get seated. This was not made aware to us to get photos taken with a character prior to breakfast (let alone the plenty of photo taking we would get during breakfast). PLus the staff representing the wait […] outside of the breakfast were the low point of the stay. They were unhelpful and monotone. Read moreGenuine Expedia guest review
"A great place for the family!"
Hospitality and service = SUPERB! True to Disney tradition, focus is on the kids. The smiles and accommodating service from the staff s contagiousGenuine Expedia guest review
"Wonderful Honeymoon Location"
My wife and I visited Oahu and stayed at Aulani for our honeymoon in May 2013. The resort was absolutely amazing, wonderful staff, and an all around fabulous experience. From the moment we arrived until the day we left, we truly felt like we were in paradise. The views, food, and entertainment are appropriate for all ages and anyone traveling to Aulani […] will love it! We just returned back to home and are already planning another trip and of course Aulani will be our resort of choice. This special trip was even more amazing because of the Aulani staff, the resort, and of course the lazy river. Aulani is a must for anyone traveling to Oahu. Read moreGenuine Expedia guest review
"Couldn't be better"
Disney provided a relaxing and satisfying vacation for each family member complete with magical menehune ;> We loved everything and although it is on the expensive side we found all the staff went out of their way to be friendly and accommodating and generous with their time as well as amenities provided by Disney. The A+ child care is over the top […] fabulous too. We will definitely return. Read moreGenuine Hotels.com guest review
"Amazing hotel, close to beach and fantastic pools."
Amazing stay, if you have kids this is the place to stay. My daughter loved Aunties Playhouse and seeing the Disney Characters Everyday. I would highly recommend this hotel to all my friends. Perfect vacation spot.Genuine Expedia guest review
"Loved staying at Aulani!"
Our family loved staying at Aulani!!!! Everyone was so so nice and our girls loved everything about it! We will definitely be staying there again..... Money well spent!!!Genuine Expedia guest review
"never left the resort"
The whole family enjoyed the resort so much that we didn't leave. Auntie's Beach House was great for our older kids, next visit we will be able to drop all of our kids off (they only accept kids 3+ who are potty trained).Genuine Hotels.com guest review
"Great for family fun and chilling"
The hotel room and grounds are great for family fun. And overall fun during the day. And lounging and relaxing at the beach, clean beach and many lounge chairs available. However, for singles and no children couples nights might be a bit boring. The pools and beach grounds are pretty much off limits after 10pm. Resturants and bars are opened a bit later […] than that but music played is for chilling and relaxing. If night life is something you are looking for... rent a car and head on over to Waikiki Beach where everything is opened until 4am. I did enjoy the quiet morning walks and the evening in the patios, especially after all the little ones were tucked in bed. Read moreGenuine Expedia guest review
"Too expensive for typical family"
Very expensive. They charge fopr everything and they charge a lot. Dinner for one person topped 100 two sandwiches 50. Very expensive and not what I expected from Disney.Genuine Expedia guest review
"wonderful place to stay"
very clean, very friendly staff, beautiful resort. expensive but worth it. we loved it. disney knows how to please their guestsGenuine Hotels.com guest review
"Great Service, Weird Location. Terrible Food"
I have a very mixed review about this hotel. I could not say anything bad about the actual resort itself. It is BEAUTIFUL, well kept and has fabulous and friendly service. It has a really fun water park and the staff that is there is amazing. It is super clean and well kept. The activities are great and they made is really fun. The food is TERRIBLE […] and over priced. It is about the same quality as a cafeteria. We paid way too much for the character breakfast for 2 adults and a child. The food was about as good as what you would get at your elementary school cafeteria. The location is very strange. It is within a two minute drive of an industrial park and there are not many offsite locations to eat at. We got a higher quality meal at Denny's for 1/3rd of the price. It is not the prettiest part of the island and within 5 to 6 miles you are in the ghetto of Oahu! Read moreGenuine Hotels.com guest review
"Our fabulous stay at the aulani"
My grandson said our stay was awesome!!! We had a fabulous time. The pools were great and the beach was so accessable.Genuine Hotels.com guest review
"not what I am used to for the money I spent."
Disappointed - Disney is a wonderful company we take Disney vaction often from the cruise line, Disney world Florida to Disney california all quality service. We expected the same from the Disney Hawaii but did not get the service we are used to. Nice resort the service needs improvement.Genuine Expedia guest review
The Aulani is an "ok" Hawaiian resort for couples, and probably "pretty good" for families with kids. It's definitely beautiful: a hard-to-pin-down mix between a Disney water park and a typical 4- or 5-star resort. It's much more relaxed than, say, Disneyland, and a bit more wild around the edges than, say, the Four Seasons. The real problem for me […] was value: we paid resort prices for everything (about $600/night for an ocean view room, ~$50+/person for meals). The whole place feels like Disney is just cashing in: charging premium prices for mass-produced quality. A few examples: The rooms were very small for this price range, and most of them are fairly far from the ocean. They didn't feel luxurious in any way, and had small bathrooms, showers, and balconies. They're not BAD, they're just expensive for what you get. The food was annoyingly bad -- all of it tasted like an upscale cafeteria (and a lot like what you get at the restaurants in Disneyland) but at the same prices that you pay for really good food elsewhere. For Valentine's dinner, I suffered through an incredibly rubbery chicken, and every breakfast the pancakes were stale as if they had been cooked the previous night. The part that bugged me the most was the service. Honestly, some of the staff were truly great and genuinely nice (esp in the lobby), but it felt like the majority wore fake smiles and treated everyone like willing (and preferably obedient) participants in a giant money machine. Read moreGenuine Expedia guest review
Not enough things for kids to doGenuine Hotels.com guest review
Hotel was one of the best we have stayed in. all around great place. only problem we had was when we checked in. booked a double queen room and when we got there our room wasn't ready and they gave ua a king with a pull out bed. so not the room we wanted but everything else was great.Genuine Expedia guest review
"Great Winter Vacation"
We had read many of the reviews prior to staying at the hotel. So we were prepared for things not to be the greatest. Our stay was great. The staff greeting us were very kind and welcoming. Check-in was fast and easy. Our room was very nice and spacious. The boys slept on the pull-out couch and it was very comfortable. Even though it was a parking lot […] view, you could still see the ocean in the distance and listen to the music being played at the nearby restaurants. We had no issues finding places to set our belongings at the beach or around the pool. The water was a bit cold when the sun went down, but that's to be expected. My family loved the water slides. All of the staff members that we encountered were very friendly, no matter what their role was. Our boys went to Auntie's Beach House and loved it. They took part in several of the group activities offered there and had a blast. As a family, we also took part in some of the group activities and learned a lot. The restaurants didn't receive good reviews from several of the reviews we saw. We ate one meal at Makahiki and it was very good and very big portions. We also ate at some of the smaller food areas and it was good there as well. The desserts were excellent. Food was expensive, but we learned that about all of the restaurants on the island. Much more expensive than on the mainland. We very much enjoyed our stay and would definitely come back. Read moreGenuine Expedia guest review
Everything was wonderful! The pools and beach are the best!Genuine Hotels.com guest review
"Awesome Kids friendly Place"
We stayed 7 nights in standard room with kitchenette. Resort is very kid friendly and overall we enjoyed the stay. With exception to few issues with housekeeping all was good. if and when there is next time, I would stay at most 5 nights and possibly go to diffrent hotel/island to enjoy everything that Hawaii has to offer.Genuine Expedia guest review
"Worth every $ for a luxury family vacation!"
We were a family of 9 spread over 3 rooms. Why I liked our trip: - hotel staff landed us in adjacent rooms in spite of 2 separate reservations - the breakfast plan (get it, it's totally worth it, esp interaction with characters) - lunch options are not bad for a resort (although I recommend a liquid lunch to stay light) - didn't eat dinner at the resort; […] lots of local options in Kapolei - get that resort coffee mug. Best buy; ensures free sodas on whole trip - lagoons and walk on the beach is quite spectacular even though manmade - sunset, ah, the sunset! - a bit far from Waikiki == lots of driving if you are into that busy lifestyle. But otherwise this part of town is fairly self sufficient - extremely pleasant hotel staff, very efficient too - INCREDIBLE NY eve fireworks right from our ocean view room in our pajamas. There's a private party on the beach, but we are not party people and this worked out just great Read moreGenuine Expedia guest review
"Perfect for families!"
Be sure to check out the other lagoons. Stay here and take day trips to Waikiki and North Shore. Skip snorkling at this resort and go to Sharks Cove instead. Perfect way to spend a day, but gets crowded and traffic can be bad after dark so be prepared. Breakfast with the characters is expensive, but still worth it if you have kids. They will love it. […] Places to eat...Just tacos is good, checkout the ABC Market as they have salads and sandwiches. If you have a car, go to Kapolei (closest town). Wallmarts, Starbuck, and other local places to shop and eat. Read moreGenuine Expedia guest review
"Great family experience"
Awesome hotel, wonderful staff, beautiful facilities, aunties house is a 10Genuine Expedia guest review
"Beautiful Aulani :D"
Absolutly loved Aulani! A great place for Honeymooners such as ourselves and for anyone with children. Great amenities and extremely wonderful staff. Everything was so convenient and at a great price. You really didnt need to leave the resort as there is several beach access' and pools within the resort, shopping avaliable as well as several food places […] ranging in price. Did not seem overwhelming with the amount of people enjoying their vacations as well. Lots of room and chairs within the pool areas and on the beach. Very beautiful rooms and although we had a standard view, it was amazing! Read moreGenuine Expedia guest review
"A Hawaiian Disney experience"
Staying here was like immersing ourselves in Hawaiiland at Disneyland. Be prepared for the wake-up sunrise chant every morning and the first singing character breakfast at 7 am if you have your window open overlooking the center part of the resort.Genuine Expedia guest review
"Great resort for family vacations"
Great resort, very friendly staff, lots of fun activities for kidsGenuine Expedia guest review
"Horrible place to stay with your family!!!!"
I went to this hotel since it was supposed to be family oriented, however I found the staff and property were not family friendly at all. This is just a feeling you get from the start but then were followed by actions, the worst of which was their check out policy. I understand that their check out is at 11 am, but if you book an excursion through their […] activity desk that returns to the hotel at 12 and you are travelling with 2 kids one of whom is 1 YO, you would expect some leniency for 1 hour extension, however, they will lie to you and tell you that they are fully booked on the Tuesday after Thanksgiving. I find that very hard to believe that all the rooms were booked and that they couldn't give a 1 hour extension. So, what they make you do is checkout, check in your bags and than after returning from an excursion take your bags out, go to a separate lounge and get your kids ready all for 1 hour. hate this place!!! Read moreGenuine Expedia guest review
"More than just for families"
While this is a Disney resort and clearly caters to families, the spa facilities for singles and couple are outstanding. I found the resort to be a great as a single adult enjoying a relaxing long weekend. My only suggestion would be to work on the food in the high end restaurant, which wasn't quite up to the standard I expected from based on the rest […] of my time there. The staff, however, were superb. Read moreGenuine Expedia guest review
"Memories are forever - Disney resort MAGICAL!"
Staff was VERY VERY FRIENDLY. Resort is Beautiful - Lots of Amenities Every morning(6am) I sat by the lagoon and watched the ocean waves. Pools are Great. only problem is it is 30 miles from airport, so cab is expensive. You need to rent a car to go anywhere, but it is a must.Genuine Expedia guest review
"Mahalo Aulani! :)"
The hotel is fantastic!! My husband and I stayed here for our honeymoon and we had an amazing time! A 40 minute drive away from the airport and having a rental car is a must to explore the rest of the island! Parking at the resort is the only 'downfall'; as you have to pay a $35 a night fee :/ but all in all I had no regrets booking this hotel!! It […] was like a condo and the amenities are excellent!! Read moreGenuine Expedia guest review
"Trip to paradise"
Great place to take a family vacation!! It was our first time visiting the island; we loved everything about this resort !!Genuine Expedia guest review
"Great time, nice job Disney"
Hotel was great. Very little construction on the weekend. More on the weekdays. Overall great time, staff really lives up to its Disney reputation for great customer service. Ocean view is the way to go. Dont skimp on view. Plenty of food nearby if you want a change of pace from the onsite dining. Teenage daughter loved the place. Aloha!Genuine Expedia guest review
"Fun Hotel for Family - Disappointing Food Choices"
Great place for kids, pool, lazy river and slides were big hits for my boys! Downside: Beds were not comfortable, Ama Ama Restaurant food (where we ate mostly everyday for breakfast) served too salty, everything except the blah pancakes were just so salty! Sadly the chicken tenders, fries and shaved ice were the best which my boys opted to eat many […] times, so not healthy - I know. My husband and I also noticed that some of the employees may need additional training. it us more than 30 minutes to check in and once we finally got to our room and waited for about 20 minutes, we had to call bell hop (twice!) to find out when they were planning to bring our luggages up to our room considering they've had since we arrived! We were definitely expecting 5 stars service and experience, specially for the price that we paid for, too bad it was not the case. Read moreGenuine Expedia guest review
We really had a great time there. Unfortunately we only stayed there for a night, but we would love to stay there for at least 3 daysour bags next time we come to Oahu. One thing to note was they let us check in early at around 10am, which was very fantastic, but we were unable to get our luggage till around 1pm, although we asked for our bags a couple […] of times. Read moreGenuine Hotels.com guest review
Great family vacation. Restaurant choices are limited but it's Disney, you don't stay here for a five star dining experience. Next time you take a Hawaiian vacation, surprise your family by going to Aulani without telling them where you are staying. Make you sure you record their reaction.Genuine Expedia guest review
"Perfect for families."
The hotel was great! Perfect time for kids and adults. Food is very costly but, there are plenty of other restaurants around.Genuine Expedia guest review
"Wonderful family vacation!"
The hotel, staff, and amenities are superb! So much for kids to do, there were activities throughout the day and it wasn't too crowded. The only negative thing I have to say is that the food options are limited and expensive. But I would highly recommend this to any family that loves Disney, Hawaii, and for children from ages 3-15yo.Genuine Expedia guest review
Five Star Hotel. Really enjoyed the trip and scenery.Genuine Expedia guest review
"Highly recommended for families"
This hotel met all our expectations. It was clean and the staff was very friendly.Genuine Expedia guest review
AMAZING resort! The entire resort was clean and convenient, and the staff was beyond attentive! Can't wait to go back.Genuine Expedia guest review
"An Unforgettable Aulani experience!"
My family's experience at Aulani was outstanding! We received some of the best service in the world. All of the staff were kind and friendly. The restaurant at the resort "Ama Ama" was one of the most delicious restaurants I have ever ate at. Imagine having dinner overlooking the beautiful Hawaiian beach, there is nothing better. The room was large […] and very welcoming. The activities at the resort were fun and can be enjoyed by almost everyone! My family will never forget the pool party with Mickey and his friends. The pools and hot tubs were fanastic. The two slides available were filled with unexpected twists and turns. Aulani also has the first teen spa for the older kids to enjoy. The adult spa is also enjoyed by many to relax. Staying atthe Aulani resort is an amazing experience that will be an unforgettable for everyone! Read moreGenuine Expedia guest review
The hotel room is kind of small but overall kids love to stay in this resort, it's beautiful and relax. Kids love the water park, they go every day,Genuine Expedia guest review
"Fun for all at Aulani."
Our stay at Aulani was amazing! We really enjoyed the daily events the resort had to offer...from Yoga in the morning for mom, to sailing together with the entire family right off the beach. There is plenty to do at the hotel and we enjoyed days relaxing on the beach, lounging on the lazy river, slipping down the waterslides, dancing with Disney characters […] by the pool, and eating at all the restaurants on site. There's something to do for everyone - whether you travel with kids or just the adults that still love the Disney magic. The staff was friendly and always available; they met every need. We booked our hiking trip and luau right in the hotel and we had a hotel representative with us to enhance the experience. Read moreGenuine Expedia guest review
The room was beautiful, we took the standard view option and could still see the ocean from our balcony. The staff was over the top friendly, they greated us on arrival with leis, walked us to the front desk, and made sure we had fresh pineapple water in hand. The pools were each unique and the lazy river was one of the most relaxing/fun thing to do […] with the water slide that started it. The volcano slide was my boyfriend's favorite. Whenever the need to sit on the beach arose, you simply walked from the pools to the ocean. The staff was never far, offering free umbrellas and beach games to play. The snorkeling in the cove was amazing! The snorkeling at the rainbow reef was $20 for a day or $40 for a length of stay pass. Every time we snorkeled there we saw something else, this is a must!! The only thing that was a little pricey was the parking. It is $35/night whether you valet or self park, when we go back, we probably will not rent a car because of it. Alamo rent a car is located at the hotel so if you do decide you need a car, they have them there! Other than that, this hotel was worth every penny and we will be going back! Beware of the sticker shock of the buffet, the buffet was $100 for the two of us. The bars by the pool have reasonably priced food that was AMAZING! Read moreGenuine Expedia guest review
"Very nice but too pricey!"
Great, luxorious hotel, very nice beach compared to other hotels in the area, kids friendly (well.. its disney!). Amazing facilities and service. Kids have a blast with the volcano slide and lazy river, for sure. Really nice, lagoon beach but weirdly the umbrellas were not free. Snorkeling pool for beginners/non-swimmers is very nice. They had a great […] cultural show one night. There were so many events & things to do! It was a bit too crowded on sat & sun but was alright the other days. It didn't feel very spacious for a 5 star hotel though.. most of the open area is filled with rows & rows of lounge chairs! Food choice isn't great for vegitarians. We stayed at Turtle bay for a few days before coming to Aulani and didn't have such problem with food. Turtle bay is an amazing hotel at amazing location by the way. It was a totally different experience but we loved both the hotels and had great time at both the places. Read moreGenuine Expedia guest review
We absolutely loved this hotel. It was beautiful! You really do not need to leave to seek other entertainment. It has 3 or 4 pools, water slides, lazy river, snorkeling and its own beach area. It is a hotel for all ages. The beach area was beautiful, clean and only used by persons staying in the Disney resort. They had a Disney Character restaurant […] but it was booked for our whole stay, so definitely book that before you arrive. There are a few things I would like to see different. The restaurants are very expensive. We ate there once a day and sought out other restaurants in the area. I would have also liked to have seen more servers around the pool and beach area. Read moreGenuine Expedia guest review
"Loved Aulani, GREAT hotel, worth 5-stars."
Disney's attention to detail blew me away. It was not kiddie-like, it was sophisticated. The grounds, lobby, kids lobby, common rooms, lazy river, slides, hot tubs, and pool were wonderful. The interactive game the kids play was totally cool. The staff was always friendly, from the valet, to housekeeping, to front desk. There was so much to do and see […] on the property and the beach, we found ourselves hurrying around Oahu to get back to Aulani. Read moreGenuine Expedia guest review
"Very nice hotel, the food and beverages were very"
Very nice hotel, the food and beverages were very expensive.Genuine Expedia guest review
"This hotel gets families"
We went with 4 adults and 4 children (3-5 year olds). This was the best family destination we've ever been to. Disney understands what families are looking for and does an exceptional job on service. There are a lot of things to do with kids. We were there for 5 days and not a minute went by where there wasn't some kind of activity (agendas are provided […] daily). I loved the fact that it wasn't "too Disney". My only negative was the food was so/so. For what it's worth, the price was in line with other hawaii hotels and spent. We would go back in a heartbeat. Read moreGenuine Hotels.com guest review
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